Dell EMC E45S Installation And Service Manual Download

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System diagnostic controls

Table 32. System diagnostic controls

Menu

Description

Configuration

Displays the configuration and status information of all
detected devices.

Results

Displays the results of all tests that are run.

System health

Provides the current overview of the system performance.

Event log

Displays a time-stamped log of the results of all tests run on
the system. This is displayed if at least one event description
is recorded.

System diagnostics and indicator codes

115

Summary of Contents for E45S

Page 1: ...Dell EMC PowerEdge R6515 Installation and Service Manual Regulatory Model E45S Series Regulatory Type E45S003 September 2021 Rev A11 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...download firmware 22 Options to download and install OS drivers 22 Downloading drivers and firmware 23 Chapter 4 Installing and removing system components 24 Safety instructions 24 Before working inside your system 25 After working inside your system 25 Recommended tools 25 Optional front bezel 26 Removing the front bezel 26 Installing the front bezel 26 System cover 27 Removing the system cover 2...

Page 4: ...d expansion card risers 61 Expansion card installation guidelines 61 Removing the expansion card risers 63 Installing the expansion card risers 65 Removing expansion card from the expansion card riser 66 Installing an expansion card into the expansion card riser 68 Micro SD card 71 Removing the MicroSD card 71 Installing the MicroSD card 71 M 2 SSD module on BOSS S1 adapter card 72 Removing the M ...

Page 5: ...00 Removing the right control panel 101 Installing the right control panel 102 Chapter 5 Jumpers and connectors 104 System board connectors 105 System board jumper settings 106 Disabling a forgotten password 106 Chapter 6 System diagnostics and indicator codes 107 Status LED indicators 107 System health and system ID indicator codes 108 iDRAC Quick Sync 2 indicator codes 109 iDRAC Direct LED indic...

Page 6: ...Receiving automated support with SupportAssist 117 Chapter 8 Documentation resources 118 6 Contents ...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ...ied otherwise WARNING Consumer Grade GPU should not be installed or used in the Enterprise Server products For more information see the Dell EMC PowerEdge R6515 Technical Specifications on the product documentation page Topics Front view of the system Rear view of the system Inside the system Locating the Express Service Code and Service Tag System information label Rail sizing and rack compatibil...

Page 9: ...ains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password 6 Drive 4 N A Enables you to install drives that are supported on your system Figure 2 Front view of 8 x 2 5 inch drive system Table 2 Features available on the front of the system Item Ports panels and sl...

Page 10: ...and slots Icon Description 1 Left control panel N A Contains the system health system ID status LED and the iDRAC Quick Sync 2 wireless indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health LED Chassis health and system ID bar For mor...

Page 11: ...tem Indicator button or connector Icon Description 1 Status LED indicators N A Indicates the status of the system For more information see the Status LED indicators section 2 System health and system ID indicator Indicates the system health For more information see the System health and system ID indicator codes section 3 iDRAC Quick Sync 2 wireless indicator optional Indicates if the iDRAC Quick ...

Page 12: ...liant operating system 2 USB 2 0 compliant port The USB port is a 4 pin connector and 2 0 compliant This port enables you to connect USB devices to the system 3 iDRAC Direct LED indicator N A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is actively connected to a device 4 iDRAC Direct port Micro AB USB The iDRAC Direct port Micro AB USB enables you to access the ...

Page 13: ...5 Technical Specifications on the product documentation page 7 Power supply unit PSU 2 N A For information on the PSU configurations see the Dell EMC PowerEdge R6515 Technical Specifications on the product documentation page 8 LOM Riser Ethernet port 2 Optional N A The NIC ports that are integrated on the LAN on Motherboard LOM riser provide network connectivity 9 USB 3 0 port 2 These USB ports su...

Page 14: ...ss Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system The information tag is located on the front of the system that includes system information such as Service Tag Express Service Code Manufacture date NIC MAC address QRL label and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC se...

Page 15: ...ervice Tag MEST label is located on the rear of the system that includes Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on left wall of the chassis System information label The system information label is located on...

Page 16: ...Figure 10 Service information 16 PowerEdge R6515 system overview ...

Page 17: ...Figure 11 Memory information PowerEdge R6515 system overview 17 ...

Page 18: ...Figure 12 System tasks Figure 13 Icon Legend 18 PowerEdge R6515 system overview ...

Page 19: ...dell com sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities Rail adjustability ranges for various rack mounting flange types Rail depth with and without cable management accessories Rack types that are supported for various rack mounting flange...

Page 20: ...grated Dell Remote Access Controller iDRAC is designed to make you more productive as a system administrator and improve the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first co...

Page 21: ...e USB cable You can also access iDRAC through the shared LOM mode if you have opted for a system that has the shared LOM mode enabled Options to log in to iDRAC To log in to the iDRAC Web User Interface open a browser and enter the IP address You can log in to iDRAC as iDRAC user Microsoft Active Directory user Lightweight Directory Access Protocol LDAP user In the log in screen displayed if you h...

Page 22: ...ticle at https www dell com support article sln308699 OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions NOTE For more information about Installation and How to videos for supported operating systems on PowerEdge system see Supported Operating Systems for Dell EMC PowerEdge systems Options to do...

Page 23: ...mware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support drivers 2 Enter the Service Tag of the system in the Enter a Dell Service Tag Dell EMC Product ID or Model field and then press Enter NOTE ...

Page 24: ...Platform Module Control panel Safety instructions NOTE To avoid injury do not lift the system on your own Get others to assist you WARNING Opening or removing the system cover while the system is turned on may expose you to a risk of electric shock CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in you...

Page 25: ...ore working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Power off the system and all attached peripherals 2 Disconnect the system from the electrical outlet and disconnect the peripherals 3 If applicable remove the system from the rack For more information see the Rail Installation Guide relevant to your rail solutions at www dell com powered...

Page 26: ...t of the LCD bezel package Steps 1 Unlock the bezel 2 Press the release button and disengage the left end of the bezel 3 Unhook the right end and remove the bezel Figure 15 Removing the front bezel with the LCD panel Next steps Replace the bezel Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same Prerequisites 1 Follow the safety guideline...

Page 27: ...requisites 1 Follow the safety guidelines listed in the Safety instructions 2 Power off the system and any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals Steps 1 Use a 1 4 inch flat head or a Phillips 2 screwdriver to rotate the lock counterclockwise to the unlock position 2 Lift the release latch until the system cover slides back 3 Lift the cover from the...

Page 28: ...ore working inside your system 3 Ensure that all internal cables are connected and routed properly and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system 2 Close the system cover release latch 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the lock clockwise to the lock position 28 Installing and removing ...

Page 29: ...ive backplane cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Slide the backplane cover in the direction of the arrows marked on the backplane cover 2 Lift the backplane cover from the system Installing and removing system components 29 ...

Page 30: ...backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions Steps 1 Align the backplane cover with the guide slots on the system 2 Slide the backplane cover toward the front of the system until the backplane cover fits into place 30 Installing and removing system components ...

Page 31: ...Figure 20 Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system Installing and removing system components 31 ...

Page 32: ...r system Steps Hold the air shroud touch points at both ends and lift the air shroud out of the system Figure 21 Removing the air shroud Next steps Replace the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Align the slot on the air shroud with the sta...

Page 33: ... the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Move the cables out of way to access the fan cable connector on the system board NOTE Observe the fan cable routing or make a note on the fan cable routing Steps 1 Disconnect the cooling fan cable connected to the system board connector 2 Holding the blue tab lift the cooling fan out of the fan cage Installing...

Page 34: ...ns 2 Follow the procedure listed in the Before working inside your system Steps 1 Lower the cooling fan into the cage until it is seated firmly 2 Route the cable properly to prevent the cable from being pinched or crimped 3 Press the release tabs on the fan cable connector and connect the cable to the system board 34 Installing and removing system components ...

Page 35: ...in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Keep the plastic scribe ready Steps 1 Disconnect and remove the intrusion switch cable from the connector on the system board Observe the routing of the cable as you remove it from the system 2 Using a plastic scribe slide the intrusion switch out of the intrusion switch slot...

Page 36: ...ollow the procedure listed in the Before working inside your system Steps 1 Align and slide the intrusion switch in the slot until it is firmly seated in the slot on the system NOTE Route the cable properly when you replace it to prevent the cable from being pinched or crimped 2 Connect the intrusion switch cable to the connector on the system board 36 Installing and removing system components ...

Page 37: ...k Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots Steps Press the release button and slide the drive blank out of the drive slot Figure 27 Removing a drive blank Installing and removing system components 37 ...

Page 38: ... the green activity or fault indicator blinks while the drive is powering off When the drive indicators are off the drive is ready for removal For more information see the documentation for the storage controller CAUTION Before attempting to remove or install a drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured corr...

Page 39: ...ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to rebuild Ensure that the replacement drive is blank or contains data that you wish to overwrite Any data on the replacement drive is immediately lost...

Page 40: ...afety instructions 2 If installed remove the front bezel Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive screwdriver to remove the drive 2 Lift the drive out of the drive carrier 40 Installing and removing system components ...

Page 41: ... 4 in lbs Steps 1 Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with the screws NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive...

Page 42: ...ion the drive backplanes supported are listed here Table 11 Supported backplane options System Supported hard drives options PowerEdge R6515 3 5 inch x4 SAS SATA backplane 2 5 inch x8 SAS or SATA backplane 2 5 inch x10 SAS SATA or NVMe backplane Figure 33 4 x 3 5 drive backplane 1 release tab 2 SAS_A connector on the backplane 3 backplane power cable 42 Installing and removing system components ...

Page 43: ...rive so that you can reinstall them in the same location NOTE The procedure to remove the backplane is similar for all backplane configurations 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove the backplane cover 5 Remove all the drives 6 Disconnect the VGA cable from the system ...

Page 44: ...all the drives NOTE To avoid damaging the backplane ensure to move the control panel cables from the cable routing clips before removing the backplane NOTE Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Use the hooks on the system as guides to align the slots on the backplane with the guides on the system 2 Insert the backplane into the guid...

Page 45: ...ed reconnect the optical drive power and signal cables to the drive 3 Reconnect all the disconnected cables to the backplane 4 Install all the drives 5 Install the backplane cover 6 Install the air shroud 7 Follow the procedure listed in After working inside your system Installing and removing system components 45 ...

Page 46: ... routing Figure 38 Cable routing 4 x 3 5 inch drive backplane to the mini PERC card Figure 39 Cable routing 4 x 3 5 inch drive backplane to the onboard controller 46 Installing and removing system components ...

Page 47: ... 5 inch drive backplane to the onboard controller NVMe System memory System memory guidelines The PowerEdge R6515 system supports DDR4 registered DIMMs RDIMMs and load reduced DIMMs LRDIMMs System memory holds the instructions that are executed by the processor Installing and removing system components 47 ...

Page 48: ...nnel F Channel G Channel H AMD Processor Slots 6 and 12 Slots 5 and 11 Slots 2 and 10 Slots 1 and 9 Slots 8 and 16 Slots 7 and 15 Slots 4 and 14 Slots 3 and 13 Table 13 Supported memory matrix DIMM type Rank type Capacity DIMM rated voltage and speed Operating Speed 1 DIMMs per Channel DPC 2 DIMMs per Channel DPC RDIMM 1R 8 GB DDR4 1 2V 3200 MT s 3200 MT s 2933 MT s 2R 16 GB 32 GB 64 GB DDR4 1 2V ...

Page 49: ...performance Table 14 Memory population rules Processor Configuration Memory population Memory population information Single processor Optimizer Independent channel population order A 1 A 2 A 3 A 4 A 5 A 6 A 7 A 8 A 9 A 10 A 11 A 12 A 13 A 14 A 15 A 16 Odd amount of DIMMs per processor allowed Populate all the sockets with white release tabs first followed by the black release tabs Unbalanced or od...

Page 50: ...d However the system may not be configured for optimal performance NPS system optimization Optimal system configuration is dependent on the processor model memory configuration and NPS settings Match the memory configuration with the NPS settings available for the processor Table 15 Supported NPS modes by Processors Model Number NPS modes supported 75F3 4 2 1 0 7713P 4 2 1 7663 4 2 1 0 7513 4 2 1 ...

Page 51: ...ocessor NPS 0 1 2 4 1 X 2 X 3 X 4 X 5 X 6 X 7 X 8 X X 9 X 10 X 11 X 12 X 13 X 14 X 15 X 16 X X Recommended NPS setting is marked by X that indicate optimal performance NPS0 is only available for dual processor systems and is the preferred setting The NPS setting that are blank are functional However indicate non optimal performance BIOS default NPS setting is 1 UEFI0391 message may be displayed du...

Page 52: ...leaving This interleaves all channels in a processor A B C D E F G H All channels in a processor require equal memory modules populated Single processor system creates a single NUMA node for the system NOTE An exception is allowed when system has 4 channels populated C D G H with equal memory allowing the system to enter NPS1 mode even though all the 8 channels are not populated Removing a memory ...

Page 53: ... module with the alignment key of the memory module socket and insert the memory module in the socket CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module insert both ends of the memory module simultaneously NOTE The memory module socket has an alignment key that enables you to install the memory module in the socket i...

Page 54: ...ving a heat sink Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud NOTE The heat sink and processor are too hot to touch for some time after the system has been powered down Allow the heat sink and processor to cool down before handling them Steps 1 Using a Torx T20 screwdriv...

Page 55: ...nstructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove the heat sink CAUTION You may find the CMOS battery loss or CMOS checksum error displayed during the first instance of powering on the system after the processor or system board replacement which is expected To fix this simply go to setup option to configure the system settings Steps...

Page 56: ... plate 2 Release the processor socket rail frame by lifting up the blue latches Figure 47 Lifting the rail frame 3 Holding the blue tab on the processor tray slide the tray out of the rail frame 56 Installing and removing system components ...

Page 57: ...equisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Holding the blue tab on the processor tray slide the tray into the processor socket rail frame until firmly seated Installing and removing system components 57 ...

Page 58: ...o the processor socket base by tightening the screws in the sequence 1 2 and 3 When all three screws are fully threaded the socket is then actuated The three screws are tightened to a torque value of 12 0 1 0 lbf in NOTE Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket 58 Installing and removing system components ...

Page 59: ...isted in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If installed remove the processor dust cover Steps 1 If you are using an existing heat sink remove the thermal grease on the heat sink by using a clean lint free cloth NOTE For a new heat sink the thermal paste is pre applied to the heat sink Remove the protective cover...

Page 60: ... heat sink should align with the screw holes on the processor plate 4 Using a Torx T20 screwdriver tighten the captive screws in the order mentioned below NOTE The captive screw numbers are marked on the heat sink a Partially tighten the captive screws 1 and 2 approximately 3 turns b Partially tighten the captive screws 3 and 4 approximately 3 turns c Tighten the captive screws 1 and 2 completely ...

Page 61: ...sion card slots are not hot swappable The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority should be installed first using the slot priority indicated All the other expansion cards should be installed in the card priority and slot priority order Table 18 No riser configuration Slot 1 Card ty...

Page 62: ... 2x1 G 2x10 G 2x25 G 1 1 NIC 100Gb CRD NTWK INTL LP 100G 2P Q29 3 1 NIC 100Gb CRD NTWK BCME LP 100G 2P QSF 3 1 HBA FC32 CRD CTL FC32 2P LPE35002 EMX L 3 1 NIC 10Gb CRD NTWK BCME LP 10G 4P BT 3 1 HBA External Adapter KIT CRD CTL HBA 12GBPS SAS 3 1 Table 20 Riser configuration include slots 1 2 and 3 Card type Slot priority Maximum number of cards PERC 9 Mini mono H730P H330 Integrated slot 1 PERC 1...

Page 63: ...idia T4 GPGPU 3 1 Solarflare 25 G SFP DP 3 2 2 CRD NTWK INTL LP 100G 2P Q28 Intel NIC 100Gb 3 2 2 CRD CTL FC32 2P LPE35002 EMX L Em ulex HBA FC32 3 2 2 CRD NTWK BCME LP 10G 4P BT Broadc om NIC 10Gb 2 3 2 KIT CRD CTL HBA 12GBPS SAS Dell HBA External Adapter 3 2 2 LOM riser 2x1 G 2x10 G 2x25 G 1 1 Removing the expansion card risers Prerequisites 1 Follow the safety guidelines listed in the Safety in...

Page 64: ...and then holding the touch points lift the riser away from the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 55 Removing the low profile right riser Next steps Replace the expansion card riser 64 Installing and removing system components ...

Page 65: ...e expansion card riser with the connector and the riser guide pin on the system board 2 Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 56 Installing the low profile left riser NOTE For low profile riser right tighten ...

Page 66: ...fety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If applicable disconnect the cables from the expansion card NOTE The procedure to remove the T4 GPU card and the expansion card is the same Steps 1 Pull and lift up the expansion card retention latch lock to open 2 Hold the expansion card by its edges and pull the card until the card ...

Page 67: ... be replaced install a filler bracket and close the card retention latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing and removing system components 67 ...

Page 68: ...he expansion card riser Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If installing a new expansion card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card NOTE The procedure to install the T4 GPU card and the expansion card is the...

Page 69: ...oling and airflow inside the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 62 Removing a filler bracket from a low profile left riser Figure 63 Removing a filler bracket from a low profile right riser 3 Hold the card by the edges and align the card edge connector with the expansion card connector on the riser 4 Insert the c...

Page 70: ...stem 4 Install any device drivers required for the card as described in the documentation for the card NOTE While replacing faulty storage controller FC NIC card with the same type of card after you power on the system the new card automatically updates to the same firmware and configuration of the faulty one For more information about the Part replacement configuration see the Lifecycle Controlle...

Page 71: ...d remove it from the slot NOTE Temporarily label each MicroSD card with its corresponding slot number after removal Figure 66 Removing the MicroSD card Next steps Install the MicroSD cards Installing the MicroSD card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud NOTE To use a...

Page 72: ...de your system M 2 SSD module on BOSS S1 adapter card Removing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove the BOSS card NOTE The procedure to remove the BOSS card is similar to removing an expansion card Steps 1 Using the Phillips 1 screwdri...

Page 73: ...card NOTE The procedure to remove the BOSS card is similar to the removing an expansion card Steps 1 Align the M 2 SSD module at an angle with the connector on the BOSS card 2 Insert the M 2 SSD module until it is firmly seated in the BOSS card connector 3 Using the Phillips 1 screwdriver secure the M 2 SSD module on the BOSS card with the screw NOTE The numbers on the image do not depict the exac...

Page 74: ...DM module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If you are replacing the IDSDM card remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps Holding t...

Page 75: ... procedure listed in the Before working inside your system 3 Remove the air shroud Steps 1 Locate the IDSDM connector on the system board To locate IDSDM see the System board jumpers and connectors section 2 Align IDSDM module with the connector on the system board 3 Push IDSDM module until it is firmly seated in the connector on the system board Installing and removing system components 75 ...

Page 76: ...procedure listed in the Before working inside your system 3 Remove the air shroud 4 If installed remove the risers Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the LAN on Motherboard LOM riser card to the system board 2 Push apart the two blue plastic clips securing the LOM riser card to release the riser 3 Holding the LOM riser card by the edges lift to disconnect the card...

Page 77: ... to the chassis b Slide the bracket out of the slot on the chassis Figure 73 Removing the LOM riser bracket 7 If the LOM riser is not being replaced immediately install the LOM filler bracket a Insert and slide the filler into the slot on the chassis b Using the Phillips 2 screwdriver secure the filler bracket to the chassis with a screw Installing and removing system components 77 ...

Page 78: ... Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If installed remove the risers Steps 1 Remove the LOM filler bracket a Using the Phillips 2 screwdriver remove the screw that secures the bracket to the system b Slide the bracket out of the slot on the system 78 Installing and removing system components ...

Page 79: ...stalling the LOM riser bracket 3 Orient the LOM riser card to fit the Ethernet connectors or the SFP through the slot of the bracket 4 Press the LOM riser card until the card is firmly seated on the system board connector and the two blue plastic clips to secure the LOM riser card in place 5 Using a Phillips 2 screwdriver secure the LOM riser card to the system board with screws Installing and rem...

Page 80: ...formation about the Part replacement configuration see the Lifecycle Controller User s Guide at https www dell com idracmanuals Mini PERC card Removing the mini PERC card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If installed remove the risers Steps 1 Using a Philli...

Page 81: ...t the mini PERC card out of the system Figure 79 Removing the mini PERC card Next steps Replace the mini PERC card Installing the mini PERC card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Installing and removing system components 81 ...

Page 82: ...ini PERC card 3 Align the screws on the cable with the screw holes on the mini PERC card 4 Using a Phillips 2 screwdriver secure the cable to the mini PERC card with the screws Figure 81 Installing the mini PERC card cable Next steps 1 If removed install the expansion card risers 2 Install the air shroud 3 Follow the procedure listed in the After working inside your system 82 Installing and removi...

Page 83: ...tructions See the Safety instructions that came with your system for more information 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If applicable disconnect the power or data cables from the expansion card s 4 Remove the LOM riser card Steps 1 To remove the battery a Use a plastic scribe to pry out the syst...

Page 84: ... are still incorrect see Getting help section Optional internal USB memory key NOTE To locate the internal USB port on the system board see the System board jumpers and connectors section Replacing optional internal USB memory key Prerequisites CAUTION To avoid interference with other components in the server the maximum permissible dimensions of the USB memory key are 15 9 mm wide x 57 15 mm long...

Page 85: ...port Figure 85 Installing the USB memory key Next steps 1 Install the air shroud 2 Follow the procedure listed in After working inside your system 3 While booting press F2 to enter System Setup and verify that the system detects the USB memory key Installing and removing system components 85 ...

Page 86: ...en you replace it to prevent the cable from being pinched or crimped Steps 1 Using Phillips 1 screwdriver remove the screw on the VGA module 2 Slide the module out of the system Figure 86 Removing the VGA module Next steps Install the VGA module Installing the VGA module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before worki...

Page 87: ...ront bezel 5 Follow the procedure listed in the After working inside your system Optional optical drive Removing the optical drive The procedure for removing an optical drive and optical drive blank is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If installed remove the front bezel S...

Page 88: ...w the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If applicable remove the backplane cover 4 If installed remove the optical drive blank by pressing the blue release tab at the back of the blank and pushing the blank out of the system NOTE Route the cable properly when you replace it to prevent the cable from being pi...

Page 89: ...Ensure to install the latest iDRAC 4 4x version or any later versions to support the 700 W PSU Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit PSU redundancy When the hot spare feature is enabled one of the redundant PSUs is switched to the sleep state The active PSU supports 100 percent of the system load...

Page 90: ...delines listed in the Safety instructions Steps Pull the blank out of the system CAUTION To ensure proper system cooling the PSU blank must be installed in the second PSU bay in a non redundant configuration Remove the PSU blank only if you are installing a second PSU Figure 90 Removing a power supply unit blank Next steps Replace the PSU or PSU blank Installing a power supply unit blank Prerequis...

Page 91: ...Remove the PSU blank Steps Slide the PSU into the PSU bay until the release latch snaps into place NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 92 Installing a power supply unit Next steps 1 If you have unlatched the cable management arm relatch it For information about the cable management arm see the system s rack documentation...

Page 92: ... the latest iDRAC 4 4x version or any later versions to support the 700 W PSU Removing a power supply unit Prerequisites CAUTION The system requires one power supply unit PSU for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in the Safety instructions 2 Disconnect the power cable from the p...

Page 93: ...e routing of the cable as you remove it from the system 2 Press the blue release latch on the PIB to release it from the hook on the PSU cage Figure 94 Removing the power interposer board 3 Lift the PIB away from the system Next steps Replace the power interposer board Installing the power interposer board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the ...

Page 94: ... create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your sy...

Page 95: ...ll the system board Installing the system board Prerequisites NOTE Before replacing the system board replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If you are replacing the system board...

Page 96: ...tform Module TPM NOTE The TPM Module must be replaced only while installing new system board b Mini PERC card c IDSDM module d Expansion cards e Expansion card risers f Processor g Heat sink h Memory modules i LOM riser card j Air shroud 2 Reconnect all cables to the system board NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing br...

Page 97: ...e Server Profile press F10 NOTE When the restore process is complete BIOS prompts to restore the system configuration data 4 To restore the system configuration data press Y 5 To use the default configuration settings press N NOTE After the restore process is complete system reboots NOTE If restoring the Service Tag is successful you can check the Service Tag information in the System Information ...

Page 98: ... 3 Slide the TPM module out from its connector 4 Push the plastic rivet away from the TPM connector and rotate it 90 counterclockwise to release it from the system board 5 Pull the plastic rivet out of its slot on the system board Installing the TPM Steps 1 To install the TPM align the edge connectors on the TPM with the slot on the TPM connector 2 Insert the TPM into the TPM connector such that t...

Page 99: ...emoving the left control panel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If applicable remove the backplane cover 4 Remove the air shroud Steps 1 Disconnect the control panel cable from the system board connector NOTE Observe the routing of the cable as you remove it from the system 2 Usin...

Page 100: ...nector on system board NOTE Route the cable properly to prevent the cable from being pinched or crimped 2 Align and insert the left control panel assembly in the slot on the system 3 Using the Phillips 1 screwdriver tighten the screws that secure the left control panel assembly 4 Using the Phillips 1 screwdriver tighten the screws to secure the cable cover to the system NOTE The numbers on the ima...

Page 101: ... Remove the air shroud 5 Lift the cable guiding latch Steps 1 Using the Phillips 1 screwdriver remove the screws that secure the cable cover and lift the cover away from the system Figure 101 Removing the cable cover 2 Lift open the cable latch and disconnect the control panel cable from the connector on the system board NOTE Observe the routing of the cable as you remove it from the system 3 Usin...

Page 102: ... Route the control panel cable and VGA cable through the side wall of the system NOTE Route the cable properly to prevent the cable from being pinched or crimped 2 Align and insert the right control panel assembly in the slot on the system 3 Connect the control panel cable to the connector system board and secure it using cable latch 4 Using the Phillips 1 screwdriver tighten the screws that secur...

Page 103: ...e cover and secure it in place with screws using a Phillips 1 screwdriver Figure 104 Installing the right control panel Next steps 1 Replace the air shroud 2 Install the backplane cover 3 Close and secure the cable guiding latch 4 Follow the procedure listed in the After working inside your system Installing and removing system components 103 ...

Page 104: ...on the various boards in the system Jumpers on the system board help to disable the system and reset the passwords To install components and cables correctly you must be able to identify the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password 5 104 Jumpers and connectors ...

Page 105: ...System power 3 10 DIMMS for processor 11 Fan 6 12 Fan 5 13 SATA_A PCIE_A 14 Fan 4 15 PCIE B 16 SATA_B PCIE_C 17 Processor 18 PCIE D 19 Fan 3 20 PCIE E 21 PCIE F 22 Fan 2 23 Left control panel 24 Front backplane signal 1 25 Intrusion switch 26 Internal USB 3 0 27 System power 1 28 System power 2 29 PIB signal 2 30 PIB signal 1 31 IDSDM 32 Rear backplane ODD power Jumpers and connectors 105 ...

Page 106: ...u should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Power off the system and all the attached peripherals and disc...

Page 107: ...dicator The indicator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid am...

Page 108: ...tion about the supported PCIe cards see the Expansion card installation guidelines section System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system Figure 107 System health and system ID indicator Table 23 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indica...

Page 109: ... feature is configured to be disabled by iDRAC If the problem persists see the Getting help section www dell com poweredgemanuals or Dell OpenManage Server Administrator User s Guide at https www dell com openmanagemanuals Solid amber Indicates that the system is in fail safe mode Restart the system If the problem persists see the Getting help section Blinking amber Indicates that the iDRAC Quick ...

Page 110: ... help The LCD backlight remains off if LCD messaging is powered off using the iDRAC utility the LCD panel or other tools Figure 108 LCD panel features Table 26 LCD panel features Item Button or display Description 1 Left Moves the cursor back in one step increments 2 Select Selects the menu item highlighted by the cursor 3 Right Moves the cursor forward in one step increments During message scroll...

Page 111: ... Up Error Code type the error code and then click Look it up Set home Select the default information to be displayed on the Home screen See View menu section for the options and option items that can be set as the default on the Home screen View menu NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Table 28 View menu Option Descriptio...

Page 112: ...k indicator is green and activity indicator is off Indicates that the NIC is connected to a valid network at its maximum port speed and data is not being sent or received Link indicator is amber and activity indicator is off Indicates that the NIC is connected to a valid network at less than its maximum port speed and data is mot being sent or received Link indicator is blinking green and activity...

Page 113: ... high output configuration to a low output configuration or vice versa you must power off the system CAUTION AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs which support only 240 V When two identical PSUs receive different input voltages they can output different wattages and trigger a mismatch Drive indicator codes The LEDs on the drive carrier indicates t...

Page 114: ...e groups or devices allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of issues encountered during testing Running the Emb...

Page 115: ...on of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics and indicator codes 115 ...

Page 116: ...ct your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your pr...

Page 117: ...nical support for your Dell EMC server storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist ...

Page 118: ...ion Guide included with your rail solution For information about setting up your system see the Getting Started Guide document that is shipped with your system www dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For informati...

Page 119: ...ge Server Administrator For information about installing and using Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers ...

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