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Dell EMC PowerEdge FC640

Installation and Service Manual

Regulatory Model: E02B
Regulatory Type: E02B005

Summary of Contents for E02B

Page 1: ...Dell EMC PowerEdge FC640 Installation and Service Manual Regulatory Model E02B Regulatory Type E02B005 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 10 Rev A01 ...

Page 3: ...5 Drive specifications 15 Hard drives 16 Ports and connectors specifications 16 USB ports 16 Internal Dual SD Module 16 Micro SD vFlash connector 16 Video specifications 16 Environmental specifications 17 Particulate and gaseous contamination specifications 18 Standard operating temperature 19 Expanded operating temperature 19 4 Initial system setup and configuration 21 Setting up your system 21 i...

Page 4: ... system into the enclosure 49 Inside the system 51 Air shroud 52 Removing the air shroud 52 Installing the air shroud 53 Drives 54 Removing a drive blank 54 Installing a drive blank 55 Removing a drive carrier 56 Installing a drive carrier 57 Removing a drive from a drive carrier 58 Installing a drive into drive carrier 59 Removing the drive cage 60 Installing the drive cage 61 Drive backplane 62 ...

Page 5: ...acing optional internal USB memory key 90 IDSDM 90 Removing the optional internal dual SD module 90 Installing the optional internal dual SD module 91 Removing the internal micro SD card 92 Installing an internal micro SD card 92 System board 93 Removing the system board 93 Installing the system board 95 Trusted Platform Module 97 Upgrading the Trusted Platform Module 97 Initializing TPM for BitLo...

Page 6: ...cting Dell EMC 107 Documentation feedback 107 Accessing system information by using QRL 107 Quick Resource Locator for the PowerEdge FC640 system 108 Receiving automated support with SupportAssist 108 Recycling or End of Life service information 108 6 Contents ...

Page 7: ...abel Front view of the system The front view displays the features available on the front of the system Figure 1 Front view of the system Table 1 Features available on the front of the system Item Ports panels and components Icon Description 1 Hard drive SSD N A 2 5 inch hard drive SSDs are supported For more information see the Technical specifications section 2 USB port The USB port is USB 3 0 c...

Page 8: ...ection 7 Power button Indicates if the system is turned on or off Press the power button to manually turn on or off the system NOTE To gracefully shut down an ACPI compliant operating system press the power button Health status indicator The health status indicator indicates the health condition of the system Table 2 Health status indicator codes Icon Health status indicator pattern Condition Soli...

Page 9: ...troller Interface AHCI mode the status LED indicator does not turn on Table 3 Drive indicator codes Drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal NOTE The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Fla...

Page 10: ...f for two seconds Indicates that the laptop or tablet connected is recognized Turns off Indicates that the laptop or tablet is unplugged Locating the Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag The service tag information is available on a sticker on the chassis of the system This information is used by Dell EMC personnel to route s...

Page 11: ...System information label Figure 5 System information label Dell EMC PowerEdge FC640 system overview 11 ...

Page 12: ...system Dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information a...

Page 13: ... systems management see the OpenManage Connections Enterprise Systems Management documents Dell com openmanagemanuals For information about viewing inventory performing configuration and monitoring tasks remotely turning on or off servers and enabling alerts for events on servers and components using the Dell Chassis Management Controller CMC see the CMC User s Guide Dell com openmanagemanuals Cha...

Page 14: ...3 inches 40 25 mm 1 58 inches 535 75 mm 21 09 inches System weight Table 7 Dell EMC PowerEdge FC640 system weight System Maximum weight 2 x 2 5 inch drive 5 8 kg 12 79 lb Processor specifications The Dell EMC PowerEdge FC640 system supports up to two Intel Xeon Scalable Processors Supported operating systems The PowerEdge FC640 supports the following operating systems 3 14 Technical Specifications...

Page 15: ...processors Minimum RAM Maximum RAM Minimum RAM Maximum RAM Sixteen 288 pins LRDIMM Quad rank 64 GB 64 GB 512 GB 128 GB 1024 GB RDIMM Single rank 8 GB 8 GB 64 GB 16 GB 128 GB RDIMM Dual rank 16 GB 16 GB 128 GB 32 GB 256 GB RDIMM Dual rank 32 GB 32 GB 256 GB 64 GB 512 GB Mezzanine card specifications The Dell EMC PowerEdge FC640 system supports two PCIe x8 Gen 3 slots mezzanine card supporting dual ...

Page 16: ...rnal Dual SD Module The Dell EMC PowerEdge FC640 system supports two internal micro SD cards dedicated for the hypervisor This card offers the following features Dual card operation maintains a mirrored configuration by using micro SD cards in both slots and provides redundancy Single card operation single card operation is supported but without redundancy NOTE One IDSDM card slot is dedicated for...

Page 17: ... point Atmosphere must be non condensing at all times Operating 10 to 80 relative humidity with 26 C 78 8 F maximum dew point Table 12 Maximum vibration specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz to 350 Hz all operation orientations Storage 1 87 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Table 13 Maximum shock specifications Maximum shock Specification...

Page 18: ...ons Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644 1 with a 95 upper confidence limit NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor NOTE Air entering the data center must have MERV11 or MERV13 filtrat...

Page 19: ...int NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable temperature by 1 C per 125 m above 950 m 1 F per 228 ft NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the ...

Page 20: ...2 8156 C30 105W 14 12 5120 5118 C40 E45 85W 12 10 8 6 4 4116 5115 4114 4110 4108 3106 3104 4112 C40 E45 150W 24 8160T C25 125W 20 6138T C30 125W 16 6130T C30 125W 12 6126T C30 105W 14 5120T C30 85W 14 5119T C40 E45 85W 12 4116T C40 E45 85W 10 4114T C40 E45 70W 8 4109T C40 E45 DIMM limit 1 Max 64 GB LRDIMMs No 128 GB No AEP Apache Pass This is applicable only for systems with dual processors C indi...

Page 21: ...grated Dell Remote Access Controller iDRAC is designed to make system administrators more productive and improve the overall availability of Dell systems iDRAC alerts administrators about system issues and enables them to perform remote system management This reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC ...

Page 22: ...is enabled through an optional license The license files are enabled on the sleds through iDRAC For more information about drivers documentation and white papers on the Intel QAT see https 01 org intel quickassist technology For more information about logging in to the iDRAC and iDRAC licenses see the latest Integrated Dell Remote Access Controller User s Guide at Dell com poweredgemanuals You can...

Page 23: ...e Deployment Toolkit Using iDRAC virtual media Dell com idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support home 2 In the Drivers Downloads section type ...

Page 24: ...onfigure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing...

Page 25: ...f the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Provides information about the system such as the system model name BIOS ...

Page 26: ...hange the system date and time System Information You can use the System Information screen to view system properties such as Service Tag system model name and BIOS version Viewing System Information To view the System Information screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating sy...

Page 27: ...ystem Setup NOTE If the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings screen details are explained as follows Option Description Installed Memory Size Specifies th...

Page 28: ...ield controls Persistent Memory on the system Processor Settings You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher and logical processor idling Viewing Processor Settings To view the Processor Settings screen perform the following steps 1 Power on or restart your system 2 Press F2 i...

Page 29: ...disables the Sub NUMA Cluster This option is set to Disabled by default Sub NUMA Cluster Enables or disables the Sub NUMA Cluster This option is set to Disabled by default UPI Prefetch Enables you to get the memory read started early on DDR bus The Ultra Path Interconnect UPI Rx path will spawn the speculative memory read to Integrated Memory Controller iMC directly This option is set to Enabled b...

Page 30: ...your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click SATA Settings SATA Settings details The SATA Settings screen details are explained as follows Option Description Embedded SATA Enables you to set the embedded SATA option ...

Page 31: ...tup Main Menu screen click System BIOS 4 On the System BIOS screen click NVMe Settings NVMe Settings details The NVMe Settings screen details are explained as follows Option Description NVMe Mode Enables you to set the NVMe mode This option is set to Non RAID by default Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also enables you to specify the...

Page 32: ...ion is set to Enabled and the system fails to boot the system re attempts the boot sequence after 30 seconds This option is set to Enabled by default Hard Disk Failover Specifies the drive that is booted in the event of a drive failure The devices are selected in the Hard Disk Drive Sequence on the Boot Option Setting menu When this option is set to Disabled only the first drive in the list is att...

Page 33: ...f you have selected BIOS for Boot Mode Steps 1 On the System Setup Main Menu screen click System BIOS Boot Settings UEFI BIOS Boot Settings UEFI BIOS Boot Sequence 2 Click Boot Option Settings BIOS UEFI Boot Settings Boot Sequence 3 Use the arrow keys to select a boot device and use the plus and minus sign keys to move the device down or up in the order 4 Click Exit and then click Yes to save the ...

Page 34: ...n use the iSCSI Settings screen to modify iSCSI device settings The iSCSI Settings option is available only in the UEFI boot mode BIOS does not control network settings in the BIOS boot mode For the BIOS boot mode the option ROM of the network controller handles the network settings Viewing UEFI iSCSI Settings To view the UEFI iSCSI Settings screen perform the following steps 1 Power on or restart...

Page 35: ...B ports The USB keyboard and mouse still function in certain USB ports during the boot process depending on the selection After the boot process is complete the USB ports will be enabled or disabled as per the setting Internal USB Port Enables or disables the internal USB port This option is set to On or Off This option is set to On by default iDRAC Direct USB Port The iDRAC Direct USB port is man...

Page 36: ...ternal MicroSD Card Redundancy Configures the redundancy mode of the Internal Dual SD Module IDSDM When set to Mirror Mode data is written on both SD cards After failure of either card and replacement of the failed card the data of the active card is copied to the offline card during the system boot When Internal SD Card Redundancy is set to Disabled only the primary SD card is visible to the OS T...

Page 37: ...ntly be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1 External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1 Serial Device 2 or the Remote Access Device by using this option This option is set to Serial Device 1 by default NOTE ...

Page 38: ...tem Profile option is set to Custom CPU Power Management Sets the CPU power management This option is set to System DBPM DAPC by default DBPM is Demand Based Power Management Other options include OS DBPM and Maximum Performance Memory Frequency Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed This option is set to Maximum Performance b...

Page 39: ...ly if the C States option in the Custom mode is set to disabled NOTE When C States is set to Enabled in the Custom mode changing the Monitor Mwait setting does not impact the system power or performance CPU Interconnect Bus Link Power Management Enables or disables the CPU Interconnect Bus Link Power Management This option is set to Enabled by default PCI ASPM L1 Link Power Management Enables or d...

Page 40: ...e enabled with Pre boot measurements This option is set to Off by default Power Button Enables you to set the power button on the front of the system This option is set to Enabled by default AC Power Recovery Sets how the system behaves after AC power is restored to the system This option is set to Last by default UEFI Variable Access Provides varying degrees of securing UEFI variables When set to...

Page 41: ... the Secure Boot Custom Policy To enable this option set the Secure Boot Policy to Custom Creating a system and setup password Prerequisite Ensure that the password jumper is enabled The password jumper enables or disables the system password and setup password features For more information see the System board jumper settings section NOTE If the password jumper setting is disabled the existing sy...

Page 42: ...or change an existing system or setup password if the Password Status is set to Locked Steps 1 To enter System Setup press F2 immediately after turning on or restarting your system 2 On the System Setup Main Menu screen click System BIOS System Security 3 On the System Security screen ensure that Password Status is set to Unlocked 4 In the System Password field change or delete the existing system...

Page 43: ...trol To view the Redundant OS Control screen perform the following steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System...

Page 44: ...Settings Miscellaneous Settings details The Miscellaneous Settings screen details are explained as follows Option Description System Time Enables you to set the time on the system System Date Enables you to set the date on the system Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes Keyboard NumLock Enables you to set whether the system should boot w...

Page 45: ...osis LC is delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Embedded system management The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operati...

Page 46: ...aunch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell One shot UEFI boot menu One shot UEFI boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagn...

Page 47: ...component or a blank Before working inside your system Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Turn off the system 2 Remove the system from the enclosure 3 Install the I O connector cover CAUTION To prevent damage to the I O connectors ensure that you cover the connectors when you remove the system from the enclosure After working inside your system Prerequi...

Page 48: ... system handle to release the handle 2 Holding the system handle slide the system out of the enclosure CAUTION To protect the I O connector pins install the I O connector cover every time a system is removed from the enclosure Figure 7 Removing the system from the enclosure 3 Install the I O connector cover over the I O connector 48 Installing and removing system components ...

Page 49: ...hout a blank installed can cause the enclosure to overheat Installing the system into the enclosure Prerequisite CAUTION To prevent damage to the I O connectors do not touch the connectors or the connector pins 1 Follow the safety guidelines listed in Safety instructions Steps 1 If you are installing a new system remove the I O connector cover from the I O connector s and store for future use Inst...

Page 50: ...le 3 Align the system with the system bay in the enclosure 4 Holding the system handle slide the system into the enclosure until the system connectors engage with the midplane connectors on the enclosure 5 Press the system handle until the release button clicks into place 50 Installing and removing system components ...

Page 51: ...u should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Installing and removing system components 51 ...

Page 52: ...ing the air shroud Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Step Press the release tabs on the air shroud and lift the air shroud away from the sy...

Page 53: ...e air shroud Prerequisite 1 Follow the safety guidelines listed in Safety instructions Step Align the the release tabs on the air shroud with the slots on the system and lower the air shroud into the system until the tabs click in place Installing and removing system components 53 ...

Page 54: ... or SATA drives is not supported Removing a drive blank Prerequisite CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed Follow the safety guidelines listed in Safety instructions Step Press the release button and slide the drive blank out of the drive slot 54 Installing and removing system components ...

Page 55: ...he drive carrier or blank Installing a drive blank Prerequisite Follow the safety guidelines listed in Safety instructions Step Insert the drive blank into the drive slot until the release button clicks into place Installing and removing system components 55 ...

Page 56: ... system at Dell com poweredgemanuals NOTE Using the management software prepare the drive for removal If the drive is online the green activity or fault indicator flashes while the drive is turning off When the drive indicators are off the drive is ready for removal For more information see the documentation for the storage controller Follow the safety guidelines listed in Safety instructions Step...

Page 57: ...ier or blank Installing a drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Insert the drive carrier into the drive slot 2 Push the release handle until the carrier locks in place Installing and removing system components 57 ...

Page 58: ...1 Follow the safety guidelines listed in Safety instructions 2 Remove the drive carrier from the system Steps 1 Using the Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier 2 Lift the drive out of the drive carrier 58 Installing and removing system components ...

Page 59: ...fety guidelines listed in Safety instructions Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screw holes on the drive carrier 3 Using the Phillips 1 screwdriver replace the screws to secure the drive to the drive carrier Installing and removing system components 59 ...

Page 60: ...he procedure listed in Before working inside your system 3 Remove the drives 4 Remove the drive backplane Steps 1 Using the Phillips 1 screwdriver remove the screws securing the drive cage to the system 2 Holding the drive cage by its edges slide the drive cage to the unlock position and lift it away from the system 60 Installing and removing system components ...

Page 61: ...e slots on the sides of the drive cage with the standoffs on the system 2 Lower the drive cage into the system until the slots on the drive cage engage with the standoffs on the system 3 Slide the drive cage into the system to the lock position 4 Using the Phillips 1 screwdriver replace the screws to secure the drive cage to the system Installing and removing system components 61 ...

Page 62: ...mage to the drives and the drive backplane you must remove the drives from the system before removing the drive backplane CAUTION Note the number of each drive and temporarily label them before removal so that you can replace them at the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the drives...

Page 63: ...gages from the guide on the drive backplane NOTE You cannot disconnect the drive backplane cable from the system board connector until you remove the drive cage Figure 22 Removing the drive backplane 3 Remove the drive cage 4 Using the Phillips 2 screwdriver loosen the retention screws securing the drive backplane cable connector to the system board connector Installing and removing system compone...

Page 64: ...ay from the system Next step Install the drive backplane Installing the drive backplane Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the retention screws on the drive backplane cable connector with the screw holes on the system board connector 2 Using the Phillips 2 screwdriver tighten the retention screws to secure the drive backplane cable connector to th...

Page 65: ... system board connector 3 Install the drive cage 4 Align the guide on the drive backplane with the guide pin on the drive cage 5 Lower the drive backplane into place until the guide on the drive backplane engages with the guide pin on the drive cage 6 Using the Phillips 2 screwdriver tighten the retention screws to secure the drive backplane to the drive cage Installing and removing system compone...

Page 66: ...e 25 Installing the drive backplane Next steps 1 Install the drives in their original locations 2 Follow the procedure listed in After working inside your system 66 Installing and removing system components ...

Page 67: ...our system observe the following general guidelines when configuring your system memory If your system s memory configurations fail to observe these guidelines your system might not boot stop responding during memory configuration or operate with reduced memory The memory bus may operate at frequency can be 2666 MT s 2400 MT s or 2133 MT s depending on the following factors System profile selected...

Page 68: ...or 2 and so on Mixing of more than two memory module capacities in a system is not supported Unbalanced memory configurations will result in a performance loss so always populate memory channels identically with identical DIMMs for best performance Populate six identical memory modules per processor one DIMM per channel at a time to maximize performance To ensure proper system cooling memory modul...

Page 69: ... 1 2 ranks channel NOTE To use memory sparing this feature must be enabled in the BIOS menu of System Setup NOTE Memory sparing does not offer protection against a multi bit uncorrectable error Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled the BIOS creates an area of memory that is fault resilient This mode can be used by an OS that supports the feature to load critical applic...

Page 70: ...mount per processor allowed Requires three ranks or more per channel Fault resilient population order A 1 2 3 4 5 6 B 1 2 3 4 5 6 Supported with 6 DIMMs per processor Removing a memory module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the drive backplane WARNING Allow...

Page 71: ...iddle of the memory module or metallic contacts CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module You must insert both ends of the memory module simultaneously 2 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket 3 Align the edge connector of the memory mo...

Page 72: ...le is firmly seated in the memory module socket 6 Run the system memory test in system diagnostics Processors and heat sinks Removing a processor and heat sink module Prerequisites WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the pro...

Page 73: ...ule Prerequisites WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the processor and heat sink module Steps 1 Insert a flat blade screwdriver into...

Page 74: ... processor tray 4 Flex the outer edges of the bracket to release the processor from the bracket NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 31 Removing the processor bracket Next step Install the processor into the processor and heat sink module 74 Installing and removing system components ...

Page 75: ...or before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 32 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in...

Page 76: ...et locks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket 76 Installing and removing system components ...

Page 77: ...r The heat sink is necessary to maintain proper thermal conditions WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it Follow the safety guidelines listed in Safety instructions Steps 1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module PHM on the ...

Page 78: ...rews are partially tightened follow these steps to secure the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips follow the procedure described above in step 2 c Secure the PHM follow the procedure described above in step 3 NOTE The processor and heat sink module retention screws should not be tightened to more than 0 13 kgf m 1 35 N m or 12 in lbf Fig...

Page 79: ...ule away from the BOSS card Figure 36 Removing the M 2 SSD module 1 module connector 2 2 screws 2 3 module 2 Next step Install the M 2 SSD module Installing the M 2 SSD module Prerequisite 1 Follow the safety guidelines listed in Safety instructions Steps 1 Align the M 2 SSD module connectors with the connectors on the BOSS card 2 Push the M 2 SSD module until the module is seated firmly on the BO...

Page 80: ...ter Card Removing the Network Daughter Card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the PCIe mezzanine card Steps 1 Using the Phillips 2 screwdriver remove the two screws that secure the Network Daughter Card NDC to the system board CAUTION To prevent damage to the NDC you must hold the c...

Page 81: ...s listed in Safety instructions Steps 1 Align the following a The slots on the card edge with the projection tabs on the plastic bracket covering the NDC slots b Screw holes on the card with the standoffs on the system board 2 Lower the card into place until the card connector fits into the corresponding connector on the system board 3 Using the Phillips 2 screwdriver replace the screws to secure ...

Page 82: ...ur system Steps 1 Push and hold the retention bracket away from the PCIe mezzanine card 2 Open the PCIe mezzanine card retention latch by pressing the release tab on the retention latch 3 Lift the end of the retention latch until the two connectors on the PCIe mezzanine card disengage from connectors on the system board CAUTION To prevent damage to the PCIe mezzanine card you must hold the card on...

Page 83: ...n latch by pressing the release tab on the retention latch and lift the end of the latch 2 If present remove the connector cover from the PCIe mezzanine card bay 3 Align the two connectors on the PCIe mezzanine card with the connectors on the system board 4 Press down the PCIe mezzanine card until the connectors on the card completely engage with the corresponding connectors The retention bracket ...

Page 84: ...he procedure listed in Before working inside your system 3 Remove the following a Drives b Drive backplane c Drive cage Steps 1 Using the Phillips 2 screwdriver loosen the retention screws on the drive cable connector and lift it away from the storage controller card CAUTION To prevent damage to the storage controller card you must hold the card only by its edges 2 Lift the storage controller card...

Page 85: ...e edge of the storage controller card with the tabs on the support bracket CAUTION To prevent damage to the storage controller card you must hold the card only by its edges 2 Lower the storage controller card onto the connector on the system board 3 Using the Phillips 2 screwdriver tighten the retention screws on the drive backplane cable connector to secure the card to the system board Installing...

Page 86: ...y exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions See the safety instructions that came with your system for additional information 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside y...

Page 87: ...connector b Lift the battery away from the system Figure 44 Removing the system battery 3 To install a new system battery a Hold the battery with the sign facing the positive side of the battery connector b Insert the battery down into the connector and push the positive side of the battery until the battery snaps into place Installing and removing system components 87 ...

Page 88: ...er an hour 8 Enter the System Setup and if the time and date are still incorrect see the Getting help section Replacing the NVRAM backup battery Option B Prerequisites WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s ins...

Page 89: ...attery a Push the battery holder slightly away NOTE Ensure that you do not push the battery holder more that 3 2 millimeters or you might risk damaging the part b Hold the battery with the sign facing the positive side of the battery connector c Insert the battery down into the connector and push the positive side of the battery until the battery snaps into place Figure 47 Installing the system ba...

Page 90: ...or USB memory key on the system board 2 If installed remove the USB memory key from the USB port 3 Insert the replacement USB memory key into the USB port Next steps 1 Follow the procedure listed in After working inside your system 2 While booting press F2 to enter System Setup and verify that the system detects the USB memory key IDSDM Removing the optional internal dual SD module Prerequisites 1...

Page 91: ...e to install IDSDM and the BOSS M 2 card is the same Steps 1 Holding both ends of the IDSDM insert the IDSDM into the IDSDM BOSS M 2 connector on the system board NOTE For information on the location of the IDSDM BOSS M 2 connector see the System board jumpers and connectors section 2 Push the release tab that secures the IDSDM to the system board in place 3 Using the Phillips 2 screwdriver tighte...

Page 92: ...ore working inside your system Step Locate the micro SD card slot on the internal dual SD module IDSDM and press the card to release it from the slot NOTE Temporarily label each micro SD card with its corresponding slot number before removal Reinstall the micro SD cards into the corresponding slots Next step Install the internal micro SD card Installing an internal micro SD card Prerequisite Follo...

Page 93: ...TION Do not attempt to remove the TPM plug in module from the system board Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding and it cannot be re installed or installed on another system board 1 Follow the safety guidelines listed in Safety instructions 2 Follow ...

Page 94: ...e the system board to the back of the system until the USB connectors disengage from the slots on the front wall of the system 4 Lift the system board by holding the system board holder and the I O connector cover Figure 51 Removing the system board 94 Installing and removing system components ...

Page 95: ...odule processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Incline the system board toward the front of the system by holding the system board holder and I O connector cover Figure 52 Installing the system board 3 Align the USB connectors with the slots on the front of the system until the connectors engage...

Page 96: ... manually For more information see the Restoring the Service Tag by using the Easy Restore feature section c Update the BIOS and iDRAC versions d Re enable the Trusted Platform Module TPM For more information see the Upgrading the Trusted Platform Module section 6 Import your new or existing iDRAC Enterprise license For more information see iDRAC User s Guide available at www dell com idracmanuals...

Page 97: ...mplete system reboots Manually update the Service Tag After replacing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system service tag use the System Setup menu to enter the service tag Steps 1 Turn on the system 2 To enter the System Setup press F2 3 Click Service Tag Settings 4 Enter the service tag N...

Page 98: ... 2 Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module 3 Slide the TPM module out from its connector 4 Push the plastic rivet away from the TPM connector and rotate it 90 counterclockwise to release it from the system board 5 Pull the plastic rivet out of its slot on the system board Installing the TPM Steps 1 To install the TPM align the ed...

Page 99: ...On 4 Save the settings 5 Restart your system 6 Enter System Setup again 7 On the System Setup Main Menu screen click System BIOS System Security Settings 8 Select the TPM Advanced Settings option 9 From the TPM2 Algorithm Selection option select SHA256 then go back to System Security Settings screen 10 On the System Security Settings screen from the Intel TXT option select On 11 Save the settings ...

Page 100: ...isted in Safety instructions CAUTION To prevent damage to the rSPI card you must hold the card only by its edges Steps 1 Align the screw hole on the rSPI card with the standoff on the system board 2 Using the Torx 8 screwdriver replace the screw to secure the rSPI card to the system board 100 Installing and removing system components ...

Page 101: ...Figure 55 Installing the rSPI card Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system Installing and removing system components 101 ...

Page 102: ...he failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities ...

Page 103: ...etected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded Using system diagnostics 103 ...

Page 104: ... 27 System board jumpers and connectors Item Connector Description 1 J_USB3 USB connector 2 iDRAC Direct Micro AB USB iDRAC Direct port and rSPI connector 3 TPM TPM connector 4 B8 B4 B5 B6 B7 B1 B2 B3 Memory module sockets 5 PERC_Backplane PERC card connector 6 PCIE_SATA_BP Drive backplane connector 7 PWRD_EN System configuration jumper Enabling or disabling the password 8 104 Jumpers and connecto...

Page 105: ...assword feature is disabled iDRAC local access is unlocked at next AC power cycle iDRAC password reset is enabled in F2 iDRAC settings menu Disabling a forgotten password The software security features of the PowerEdge FC640 system include a system password and a setup password The password jumper enables these password features or disables them and clears any password s currently in use Prerequis...

Page 106: ...sword jumper back to pins 1 and 2 NOTE If you assign a new system and or setup password with the jumper on pins 2 and 3 the system disables the new password s the next time it boots 6 Turn off the system by using the operating system commands or the CMC 7 Remove the system from the enclosure to access the jumpers 8 Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3 9 Inst...

Page 107: ...ag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b The...

Page 108: ...ication in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automa...

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