Del ozone AGW Series Installation & Operation Manual Download Page 24

Page: 24 / 36

AGW–4015/4025/4045

Installation & Operations Manual

DEL OZONE

COMMERCIAL PRODUCT

LIMITED TWO YEAR WARRANTY

The limited warranty set forth below applies to products manufactured by DEL OZONE – 3580 Sueldo Street, San Luis
Obispo, California 93401, and sold by DEL OZONE or its authorized dealers. This limited warranty is given only to the first
retail purchaser of such products and is not transferable to any subsequent owners or purchasers of such products.
Systems sized 65 grams or greater require factory commissioning and startup to maintain warranty as set forth below.

DEL OZONE warrants that DEL or DEL authorized dealers will repair or replace, at DEL’s option, any part of such

products proven to be defective in materials or workmanship within two (2) years of the date of receipt. Parts are covered

under the two (2) year warranty when and only when the stated maintenance requirements are met. Contact tanks and

degas valves have a ninety (90) day warranty. Compressor(s) must be maintained per operation and maintenance

manual. Required maintenance includes a compressor rebuild after one (1) year or every 8,760 hours, which ever is

reached first. Warranty does not include parts for compressor(s) rebuild kit(s), or other consumable items. See owner’s

manual for complete maintenance details. This Warranty specifically excludes any components not manufactured by DEL

OZONE that are external to the products covered, such as pumps, air compressors, monitors, tanks, or related

components. DEL OZONE will assist with warranty claims for such components purchased through DEL OZONE; limited

to the extent of the manufacturer’s standard warranty. ANY REPAIR OR REPLACEMENT WILL BE WARRANTED ONLY

FOR THE BALANCE OF THE ORIGINAL TWO (2) YEAR WARRANTY PERIOD

NOTE: USE ONLY DEL AUTHORIZED DEL REPLACEMENT PARTS. USE OF ANY OTHER PART(S)

WILL VOID

THIS WARRANTY.

Any replaced parts must be returned to DEL OZONE for warranty evaluation.

THIS LIMITED WARRANTY DOES NOT INCLUDE ANY OF THE FOLLOWING:

(a)

Any labor charges for troubleshooting, removal, or installation of such parts.

(b)

Any repair or replacement of such parts necessitated by faulty installation, improper maintenance, improper
operation, misuse, abuse, negligence, accident, fire, flood, repair materials, and/or unauthorized accessories.

(c)

Any such products installed without regard to required local codes and accepted trade practices.

(d)

Damage to unit caused by water backflow;

(e)

Any implied warranty of merchantability or implied warranty of fitness for particular purpose, and such
warranties are hereby disclaimed.

(f)

DEL Ozone shall not be liable under any circumstances for loss of use of such product, loss of profits, direct
damages, indirect damages, consequential damages, and / or incidental damages.

This warranty gives you specific legal rights. You may have other rights which vary from state to state.

Extended Warranties and Service Agreements are available. Contact DEL for additional details.

TO OBTAIN WARRANTY SERVICE:

DEL OZONE
3580 Sueldo, San Luis Obispo, CA 93401
Customer Service Number:

(800) 676-1335

Fax Number:

(805) 541-8459

E mail

[email protected]

PROVIDE:

1. Project, contact name, mailing address and telephone.

2. Installer/Mechanical Contractor.

3. Unit Part Number, Serial Number, and date of purchase.

4. The date of failure.

5. A description of the failure.

After this information is provided, DEL Ozone may release a RETURN GOODS AUTHORIZATION (RGA) NUMBER. After receiving the RGA number

the part in question must be returned to DEL Ozone, freight prepaid, with the RGA number clearly marked on the outside of the package. All

preauthorized defective parts must be returned to DEL Ozone within thirty (30) days. Under no circumstances may any product be returned to DEL

Ozone without prior authorization. Returns without the assigned RGA number on the outside of the package will be refused and shipped back to the

sender at their expense. Upon receipt of preauthorized returned goods, DEL Ozone will repair or replace, at DEL Ozone’s option, the defective product(s)

and return them (freight prepaid for products under warranty). Buyer’s acceptance of the product and use thereof constitutes acceptance of these terms.

4-1370-01_Rev.D