36
30SD, 36SD, 45SD
Rev. Nov2014
Limited Warranty & Service
Length of Warranty: *(from the date of original retail purchase)
Non-commercial/
Non-rental
Commercial Rental
Engine
24 Months Limited
90 Days Limited
90 Days Limited
Transmission
24 Months Limited
90 Days Limited
90 Days Limited
Snow blower
24 Months Limited
90 Days Limited
90 Days Limited
Products Covered by this Warranty
All Steel Gear Case
60 Months Limited
12 Months Limited
12 Months Limited
*
LENGTH OF WARRANTY: Batteries supplied with applicable products as standard, original equipment are covered by this warranty for a period of
90 days from the date of original retail product purchase. Consumable parts such as oil, spark plugs, shear pins, filters, dirty carburetors, and
augers/impeller are not covered by this warranty.
To Qualify for this Warranty
The product must be purchased in the United States from a dealer authorized by GXi Outdoor Power, LLC to sell those products. This warranty
applies to first retail purchaser/owner during the applicable warranty time period. SAVE YOUR PROOF OF PURCHASE RECEIPT.
What GXi Outdoor Power Will Repair or Replace under Warranty
GXi will repair or replace, at its option, any part that is proven to be defective in material or workmanship under normal use during the applicable
warranty time period subject to the exclusions stated herein. This warranty is void if the owner fails to follow the prescribed maintenance and
operating procedures described in this manual. This specifically refers to ensuring routine lubrication and oil changes are made, that fuel stabilizer
is used when the product is stored and that the product is not overloaded.
GXi has the right to recover warranty administration costs from the owner if the root cause of the malfunction is found to be other than defective
material or workmanship. In particular, this warranty does not cover: contaminants in the fuel or oil; damage caused by not following the
prescribed warnings and operating practices; failure to follow proper maintenance and storage procedures; and physical damage due to misuse,
shipping, handling or storage.
Warranty repairs will be made without charge for parts and labor for the first year.
Anything replaced under warranty becomes the property of GXi. Parts replaced under warranty will be considered as part of the original product
and any warranty on those parts will expire coincident with the original product warranty.
To Obtain Warranty Service
You must take the DEK product, accessory, replacement part, apparel or the power equipment on which the accessory or replacement part is
installed, and proof of purchase, at your expense, to any DEK service location in the United States, who is authorized to service that product, during
the service location’s normal business hours. If you are unable to obtain warranty service, or are dissatisfied with the warranty service you
receive, take the following steps: First, contact the manager of the service center involved; normally this will resolve the problem. However, if you
should require further assistance, write or call the GXi Parts and Service, LLC.
Exclusions
This warranty does not cover: normal wear, contaminants in the fuel or oil; damage as a result of use in an application for which the product was
not designed; damage caused by incorporation or use of unsuitable attachments or parts, unauthorized alteration, or other misuse and neglector;
damage caused by failure to follow the prescribed warnings, operating practices, proper maintenance and storage procedures; parts affected or
damaged by accident and/or collision; damage due to shipping, handling, storage or any causes other than defects in material or workmanship of
the product. The customer is responsible for transporting the snow-blower to and from the service center. Pick Up & Delivery service will depend
on service center availability and willingness, and will be made at the owner’s expense.
Disclaimer of Consequential Damage and Limitation of Implied Warranties
GXi disclaims any responsibility for loss of time or use of the product, transportation, commercial loss, or any other incidental or consequential
damage. Any implied warranties are limited to the duration of this written limited warranty.
THIS WARRANTY IS VOID IF THE MANUFACTURING DATE AND THE SERIAL NUMBER ON THE EQUIPMENT HAS BEEN REMOVED OR THE
EQUIPMENT HAS BEEN MODIFIED.
EMISSION CONTROL SYSTEM INFORMATION
The U.S. and California Clean Air Acts
EPA and California regulations require all manufacturers to furnish written instructions describing the operation and maintenance of emission control systems. The following
instructions and procedures must be followed in order to keep the emissions from your engine within the emission standards. Maintenance, replacement, or repair of the
emission control devices and systems may be performed by any engine repair establishment or individual, using parts that are ‘‘certified’’ to EPA standards.
The emission control systems on your engine were designed, built, and certified to conform with EPA regulations. We recommend the use of genuine parts whenever you
have maintenance done. These original-design replacement parts are manufactured to the same standards as the original parts, so you can be confident of their performance.
The use of replacement parts that are not of the original design and quality may impair the effectiveness of your emission control system. A manufacturer of an aftermarket
part assumes the responsibility that the part will not adversely affect emission performance. The manufacturer or re-builder of the part must certify that use of the part will
not result in a failure of the engine to comply with emission regulations. Emission controls are covered by this warranty for all uses for a period of 2 years from original retail
purchase date, this coverage extends to subsequent owners of the product with proof of original purchase. For emissions warranty service call 1-800-393-0668 or e-mail
[email protected] .
