3
Dear Customer,
We would like to thank you for choosing the high quality DEFRO
product which will ensure your safety and operational reliability.
As our customers, you can always count on the help of the DEFRO
Service Centre, which is ready to ensure continuous efficiency of your
equipment.
Please note that in order to use the equipment safely and efficiently, it
is crucial to get familiar with the following directions.
Read and follow this Operating Manual - useful remarks
concerning proper operation of the equipment can be found
there.
Determine if all parts have been delivered or the fireplace was
not damaged during transport.
Check data on the rating plate against the warranty card.
Check whether the system is in compliance with the
recommendations of this manual and corresponding national
regulations before the start-up.
Basic usage rules are to be obeyed while using the equipment. It is
forbidden to remove the cover during operation of the equipment.
DEFRO Service Centre or Authorized DEFRO Service should be
always contacted when any intervention is necessary because only these
parties have original spare parts and are properly trained within the scope
of installation and operation of DEFRO products.
For your safety and equipment use convenience, please get
acquainted with this operating manual and send back a correctly filled copy
of the Warranty Card to the following address:
DEFRO Sp. z o.o. Sp. k - Centrum Serwisowe
Ruda Strawczyńska 103a
26-067 Strawczyn
@
By sending back your Warranty Card, you will be registered in our
DEFRO products user’s database and we will be able to provide you quick
and professional technical support.
If you do not send back a correctly filled in Warranty Card and the
equipment quality and completeness receipt within the period of up to two
weeks after the date of installation but no longer than within six months,
after purchasing,
the warranty will become invalid!
This results in delays
with repairs and the necessity of
covering costs
of service and travelling
expenses.
Thank you for understanding.
Yours sincerely,
DEFRO Sp. z o.o. Sp. k
Content of this Operating Manual is a property of DEFRO sp. z o.o. Sp. k..
Any copying, duplicating, publishing of content of this Manual
without prior written consent of DEFRO sp. z o.o. Sp. k. is forbidden.
Dear Customer,
We would like to inform you that we make every efforts to offer
products of quality fulfilling the most restrictive standards and
warranting operational safety. All devices are produced in accordance
with the requirements of relevant EU directives and have CE safety
mark confirmed by the Declaration of Conformity EC.
We appreciate all your comments and proposals regarding our
level of service. We appreciate your comments and proposals
regarding our devices and the level of service provided by our
Partners and Technical Support and Service.
DEFRO Sp. z o.o. Sp. K
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