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6. Click the OK button located in this section to save your configuration. Reboot the
DVR by powering it off and then on again to confirm the changes. You must reboot
the DVR any time a change is made in the configuration menu.
7. You should now be able to access your DVR simply by typing in your domain
name (i.e.
myname.dvrdns.org
)
Note:
If your router is set to automatically assign an IP address to your DVR (Dynamic/DHCP), your DVR’s
internal IP address may change if your DVR or router is rebooted. To resolve this problem, you need to
configure your router to forward to this new address (simply replace the old private IP address with the
new one). To avoid this problem all together, you can set your router to Static LAN IP, which will assign
the same IP address to the DVR every time, even when the DVR or router is rebooted.
7.8 ADDITIONAL TROUBLESHOOTING
I press play and nothing happens
You need to press STOP on the DVR first. This DVR can either record or view video
footage. It will not do both at the same time. Please make sure that you press STOP
before proceeding.
My browser keeps freezing
First make sure you have an up to date browser and that the proper ActiveX options are
selected. If they are, you may need to re-install your browser.
I can’t remember my DVR’s password
Call technical support to obtain the DVR’s master password
I can’t see at night with my IR night vision camera
These cameras are spec’d at 10-15ft in the dark. If you placed these cameras outdoors in
the open, the night vision will be reduced as there is nothing to reflect the IR emitted from
the camera. To help increase the viewing capabilities add additional lighting to the area.
The color is off on the camera
These cameras have been designed with a high resolution lens which allows you to see
crisp clean images. The best lighting for this system is by using incandescent lighting.
Other lighting effects will alter the color. You can adjust the color of the cameras in your
menu settings. (see 7.2.2)
NOTE:
When entering an external or internal IP address, the port number is required and should be in the
following format:
192.168.0.100 :2000 OR 192.168.0.100:2000 (some browser versions require a space, some do not)
Summary of Contents for SENTINEL 3
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