Code Faults
Cause
of the
fault
Description
Checking / solution
L14
BURNER FAILURE
PCU
5 burner start-up failures
No ignition
4
Contact the professional who takes care of
maintenance of the appliance
Ignition arc, but no flame formation
4
Check that the gas valve is fully opened
4
Contact the professional who takes care of
maintenance of the appliance
Presence of the flame but insufficient ionization
(<3 µA)
4
Check that the gas valve is fully opened
4
Contact the professional who takes care of
maintenance of the appliance
L16
PARASIT FLAME
PCU
Detection of a parasite flame
Ionization current present even though there is no
flame
Ignition transformer defective
Gas valve defect
The burner remains very hot: O
2
too low
4
Contact the professional who takes care of
maintenance of the appliance
L17
VALVE FAIL
PCU
Problem on the gas valve
SU PCB faulty
4
Contact the professional who takes care of
maintenance of the appliance
L34
FAN FAILURE
PCU
The fan is not running at the right
speed
Bad connection
Fan defective
4
Contact the professional who takes care of
maintenance of the appliance
L35
BACK>BOIL FAIL
PCU
Flow and return reversed
Bad connection
Sensor fault
4
Contact the professional who takes care of
maintenance of the appliance
Water circulation direction reversed
4
Check the circulation (direction, pump,
valves)
L36
I-CURRENT FAIL
PCU
The flame went out more than 5
times in 24 hours while the burner
was operating
No ionization current
4
Check that the gas valve is fully opened
4
Contact the professional who takes care of
maintenance of the appliance
L37
SU COM.FAIL
PCU
Communication failure with the SU
PCB
Bad connection
4
Contact the professional who takes care of
maintenance of the appliance
L38
PCU COM.FAIL
PCU
Communication failure between the
PCU and SCU PCBs
Bad connection
SCU PCB not connected or faulty
4
Contact the professional who takes care of
maintenance of the appliance
L39
BL OPEN FAIL
PCU
The
BL
inlet opened for a short time Bad connection
External cause
Parameter incorrectly set
4
Contact the professional who takes care of
maintenance of the appliance
7. Troubleshooting
AGC 10/15 AGC 15 AGC 25 AGC 35
35
15/03/2016 - 300026080-001-07