De La Rue 2800 Series User Manual Download

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Customer maintenance

cleaning

cleaning the inside...

Acceleration rollers (quantity 6) - Wipe surface
using a cloth moistened with the approved
professional cleaner.

Magnetic pickup head (quantity 2) - Wipe surface
using dry foam - tipped swab, also wipe tension
spring. The second head is on the movable plate.

Paper path tension springs (quantity 2) - Brush
paper dust from areas around and under spring.

Feed wheels (quantity 2) - Brush each wheel using
a side- to - side motion to remove paper dust from
the grooves. Vacuum area when finished.

Pinch rollers (quantity 5) - Brush paper dust from
areas around the rollers and wipe each using a cloth
moistened with the approved professional cleaner.

Stripper pads (quantity 2) - Wipe both pads using a
cloth moistened with the approved professional
cleaner. Also clean the dancer O -rings (2).

dancer O-rings

Summary of Contents for 2800 Series

Page 1: ... Havant Hampshire PO9 1TP England Telephone 44 0 1705 492000 Telefax 44 0 1705 492920 Web http www delarue com DE LA RUE CASH SYSTEMS 1750 Woodhaven Drive Bensalem PA 19020 7195 U S A Telephone 215 638 3600 Fax 215 638 1188 De La Rue Cash Systems a trading name of Brandt Inc ...

Page 2: ...2800 Series Value Balancing Currency Counters user guide ...

Page 3: ...ving operating modes designed to increase user productivity To ensure maximum life from your machine we recommend that it is regularly serviced To assist you we provide world wide service and support through our network of branch offices and authorised distributors Please contact them for the location of your nearest service office We wish you many years of successful currency counting and thank y...

Page 4: ...sted and found to comply with the limits for a Class A or Class B computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio or television rece...

Page 5: ... 15 To reset totals 17 Batch mode 18 Doubles detection 19 Counterfeit CDA 21 Size detection 23 CDA is a registered trademark of De La Rue Cash Systems Advanced functions Value 25 Rogue 26 Cull 28 Face 29 Sort 31 RS232 37 Customer maintenance Cleaning 38 Setting strippers 43 Information Chain and half notes 44 Note consideration 46 Clearing jams 47 Messages and beeper 48 Display messages 49 Fuse 54...

Page 6: ...area when operating the machine Reference D103252 9712 1 6 Manufacturer and responsible person DE LA RUE CASH SYSTEMS a trading name of Brandt Inc 1750 Woodhaven Drive Bensalem PA 19020 7195 U S A Telephone 215 638 3600 Fax 215 638 1188 This product conforms to the following requirements of Electromagnetic compatibility Directive 89 336 EEC Low voltage electrical equipment safety Directive 73 23 E...

Page 7: ... 29 C Storage temperature 40 to 95 F 40 to 35 C Humidity range 35 to 85 relative humidity non condensing Length size measurement is on off selectable and detects notes that are under or oversized by the selected millimeter setting from 3mm 8mm Avoid areas of excessive vibrations drafts and direct exposure to bright sunlight and heat sources Displays messages or sounds the beeper for chain doubles ...

Page 8: ...the feed tray 3 Note guide pushbutton press this button to set guides for an off center feed 4 Feed tray notes are placed here for counting 5 LCD display shows operating features and messages see page 6 6 Control panel see page 5 7 Top tray off sorted and error notes are collected here 8 AC power switch on off switch 9 Bottom tray counted notes are collected here 10 Lifting point handle provided f...

Page 9: ...pad enter batch settings from 1 to 999 and enables features in other modes 9 Clear clears count sub and grand totals 10 Stop stops any count in process 11 Start continues the count after an error or jam stoppage or after the STOP button has been pressed 12 AC power sets the machine AC power on I and off O 13 Sort enables disables the sort mode and selects a specific sort mode 14 Speed sets through...

Page 10: ... total always visible to show a pack or job subtotal 9 Grand total visible when TOTAL is pressed to show a grand total 10 1234567890 the sub and grand totals are viewed here 11 Rogue visible when rogue mode is selected 12 Cull visible when cull mode is selected 1 028000 PIECE VALUE COUNT 12345678 ROGUE CULL FACE SORT MAG SIZE DOUBLE BATCH DENOM NO READ ERROR SUB GRAND TOTAL 100 2 3 4 5 6 7 8 9 10 ...

Page 11: ...et mode good notes are fed to the bottom tray error notes are fed to the top tray for examination by the machine operator Error Note is a note that is different from the rest of the pack such as a counterfeit suspect a half note a size suspect or a double note The temperature of the area where the machine is operated should range between 65 and 85 F 18 and 29 C with a relative humidity range of 35...

Page 12: ... Switch the 2800VB AC power switch to OFF O Plug the socket end of the power cord into the socket located at the back of the counter Plug the three pronged plug into an appropri ate AC wall outlet Warning If your outlet is only two pronged you must use a 3 2 adapter The ground wire or tab must be connected to the center screw earth ground of the outlet Plug the RS232 cable to the connector at the ...

Page 13: ...y Press the STOP button Place the first pack of notes in the center of the tray Slide the guides loosely against the left and right edges of the pack as shown below Allow adequate clearance for notes to feed freely Press START to begin a count note guides off center feed To set an off center feed favoring one side or the other press and hold the guide release button Each guide may be moved separat...

Page 14: ...ess this button repeatedly to step through the following preset speeds For model 2800VB 300 600 or 1000 notes per minute For model 2810VB 600 800 or 1000 notes per minute Actual throughput speed is determined by the quality and the size of the notes being counted Note When facing notes or using the CDA detection feature high speed 1000npm is recommended for best results speed Batch Speed CDA Doubl...

Page 15: ...e appropriate button s to clear the display For example press SIZE and cycle to zero 0 to clear turn off size detection press DOUBLE and cycle to zero 0 to clear doubles detection and so on Red and green LED S light to show that the bottom tray is for good notes green LED and the top tray for off sorted or error notes red LED The following steps are only needed for the first pack placed on the fee...

Page 16: ... may be counted and added to the count as long as the bottom tray contains at least one note Press STOP to stop any count To continue press START When the pack is finished Remove error notes in the top tray red LED flashing place them in the feed tray and press START to verify they are true errors When this count is complete remove errors in the top tray and set them aside to be checked later Remo...

Page 17: ...l is the total number of notes or dollar value when in the value modes processed for a job or batch The grand total is the total of notes or dollar value processed over a period of time For example an operator s shift or a full day To clear a sub total press CLEAR when the COUNT total is zero 0 The sub total flashes Press CLEAR again to zero this total To clear a grand total first press TOTAL to d...

Page 18: ... is needed press BATCH to switch back to the count mode Begin the count as explained on page 11 step 3 The machine stops when the count total equals the batch setting BATCH also flashes on the display If the feed tray empties before the batch is complete more notes may be added to continue the count When a batch is finished First remove any error notes in the top tray red or yellow LED flashing pl...

Page 19: ...unt total does not include error notes in the top tray To examine a double note When the count is complete remove the double notes fed into the top tray and separate them Notes If you remove notes from the bottom tray first the top tray red LED and double flash This is to remind you that these notes also belong to the pack and the pack must be recounted for accuracy It is possible for the first no...

Page 20: ... stops The LED of the tray s with the double note flashes red The beeper sounds Double and error flash To examine the double note Remove the last two notes fed into the tray with the flashing red LED error tray and separate the double Place the separated doubles and all other notes from the error tray back onto the feed tray Press START to continue the count The number of notes from the error tray...

Page 21: ...are fed to the top tray and machine counting continues The count total remains accurate It is not cleared and does not include the error suspect To examine the CDA suspect when the count is complete Remove suspects from the top tray and examine them Note Note Note Note Note If you remove notes from the bot tom tray first the top tray red LED and mag flash on the display Place them back in the feed...

Page 22: ... taken The count total remains accurate Press START to continue the count If not acceptable Place the CDA suspects aside for checking later or place them back in the feed tray to verify they are true CDA errors Empty the tray having the flashing yellow LED and place all notes into the feed tray Press START to recount the pack Remember the count total is the sum of both the top and bottom trays The...

Page 23: ...omination a badly skewed note fed on a severe slant a note with a piece missing a note with a badly damaged edge Press SIZE Size and the number 0 or a previous setting are shown on the display Repeatedly press SIZE to select a millimeter setting for the type of notes being counted Size settings range between 3mm and 8mm If size is not needed cycle to setting 0 Size suspect notes are fed to the top...

Page 24: ...ptable Return the note to the tray from which it was taken the one having the flashing yellow LED The count total remains accurate Press START to continue the count If not acceptable Place the suspect note aside Empty the error tray having the flashing yellow LED and place all notes back into the feed tray Press START to recount the pack Remember the count total is the sum of both the top and bott...

Page 25: ...feeding to the bottom tray no reads and error notes off sorting to the top tray No reads are notes that the counter cannot verify by denomination No reads are usually caused by excessive dirt fading washed out or damaged notes tears and folded corners The value total large 6 digits is a dollar 000 amount of all notes in the bottom tray When the pack is finished remove error notes from the top tray...

Page 26: ...ded for a specific pack that is thought to needed for a specific pack that is thought to needed for a specific pack that is thought to contain only one curr contain only one curr contain only one curr contain only one curr contain only one currency denomination ency denomination ency denomination ency denomination ency denomination The first note through sets the denomination and those notes feed ...

Page 27: ... improper denominations and errors such as double CDA or size suspects etc Note If you remove notes from the bot tom tray first the top tray yellow LED flashes and the beeper sounds This is to remind you to remove and examine these notes Also the START button must then be pressed to begin the next count Place notes that may belong to the bottom tray back into the feed tray and run them again to ve...

Page 28: ...pping the count Notes in the top tray are not included in the value total Press CULL Yellow top tray and green bottom tray LED S light Cull and 100 for 100 or a previous setting flash on the display Value mag and denom are also shown on the display Repeatedly press CULL and select the denomination to be culled from the pack For example select 100 for 100 20 for 20 1 for 1 etc The selected dollar v...

Page 29: ...m tray The count total shows the value 000 of all notes in the bottom tray Note facing detects and separates U S Note facing detects and separates U S Note facing detects and separates U S Note facing detects and separates U S Note facing detects and separates U S curr curr curr curr currency that is not faced the same way ency that is not faced the same way ency that is not faced the same way enc...

Page 30: ...ng is available in the piece count mode only and is the sum of both the top and bottom trays Place notes on the feed tray Counting begins with face up portrait side up notes feeding to the bottom tray face down notes off sorting to the top tray To recount or verify a pack remove all notes from both trays and place them back into the feed tray portrait side up When finished remove counted notes fro...

Page 31: ...enomination in the case of cull Once the first note is identified its face position is recorded All notes faced the same feed to the bottom All others and in the case of cull those of a different denomination off sort to the top tray When the count stops you must review notes in the top tray for those of the correct denomination but improperly faced These must be placed back in the feed tray to be...

Page 32: ...g stops piece count Sort 0 sets the counter in the piece count mode and piece is shown on the display See Basic operating functions heading count mode beginning on page 15 new vs old U S currency is sorted by design new vs old and assumes the pack is mixed denominations The new design feeds to the top tray the old design to the bottom tray Press SORT and 1 Sort and mag are shown on the display and...

Page 33: ...ed and green LED S light to show that the bottom tray is for the chosen denomination green LED and the top tray for the off sorted notes red LED The first note through sets the design and denomination that feeds to the bottom tray The top tray red LED accepts the other currency design error notes and notes that are a different denomination The value count is the sum of bottom tray only sort 1 sort...

Page 34: ...denomination to be added 20 50 or 100 or press 3 to cycle down from 10 and stop at the denomination to be added 5 2 or 1 Press STOP to add one note of this denomination to the value count Repeat preceding steps 1 and 2 for each note that must be added Two 2 beeps sound when the entry is accepted subtract a note Sort 5 subtracts one note at a time from the existing value count This mode is used wit...

Page 35: ...ng steps 1 and 2 for each note that must be subtracted Two 2 beeps sound when the entry is accepted split bundle Use split bundle when the bundle of notes being valued is mixed but presorted that is 1 first followed by 5 10 20 and so on To use split bundle sort you must be in the value mode Press VALUE then press SORT and 6 Count flashes on the display Note Batching and note facing are available i...

Page 36: ...e count When this feed is complete remove all notes from the bottom tray and place them in the teller bin Place the bundle back in the input tray to process the next denomination head vs feet Sort 7 sorts U S currency according to the direction of the portrait feet first or head first and assumes the pack contains only one U S denomination Press SORT and 7 Sort cull and mag are shown on the displa...

Page 37: ... sounds and denom is shown on the display Remove all notes from the error tray and examine the last two notes fed for improper denominations or errors The value of these notes is subtracted from the sub total and not included in the value count shown RS232 RS232 RS232 RS232 RS232 communications interfacing automatically transmits count totals and if desired operational control of the counter to yo...

Page 38: ...leaner Caution Do not splash professional cleaner onto the rollers or bearings Excess fluid drip ping inside these components can be costly It can dissolve grease in the bear ings causing premature wear For optimum machine performance cleaning must be performed once a week under normal usage more frequently under heavy usage Rotate each part by hand to clean the entire surface Cleaning is best acc...

Page 39: ... or run down the face of the display and find its way inside where it could short electronic circuitry Never use an abra sive or chemical type cleaner which will scratch or chemically attack the plastic lens of the display or the machine side covers Use only a slightly water dampened lint free nonabrasive cloth to clean the display panel Clean by applying only light pressure never press hard Switc...

Page 40: ... each other as shown The drive plate is free to rotate up and down Brush and vacuum accumulated dust from the exposed areas being careful not to damage electrical wiring See page 41 for specific cleaning Release and raise the red tipped retaining spring clip as shown The stripper assembly is free to move up or down See page 41 and clean the stripper pads and feed wheels When finished raise the str...

Page 41: ... tension springs quantity 2 Brush paper dust from areas around and under spring Feed wheels quantity 2 Brush each wheel using a side to side motion to remove paper dust from the grooves Vacuum area when finished Pinch rollers quantity 5 Brush paper dust from areas around the rollers and wipe each using a cloth moistened with the approved professional cleaner Stripper pads quantity 2 Wipe both pads...

Page 42: ...lightly Slide the cartridge out as far as it will go to expose the internal feed path rollers and belts Brush and vacuum paper dust from the auto start stop sensors and stacker wheel fingers 6 cleaning the inside front of machine 1 2 Releasing the top stacker tray cartridge Auto start stop sensor lenses quantity 2 Wipe surface using dry foam tipped swab The other lens is located on the plate direc...

Page 43: ...release it from behind the stop block Turn the hex rod until the preferred number setting 1 2 3 or 4 is face up Notes Setting 3 is suggested for count ing U S currency Frequent double stops or extra notes feeding through suggest a lower number setting to apply extra stripping force example setting 2 Slow feeding or frequent jams at the stripper pads suggests a higher number setting for less stripp...

Page 44: ...e chain notes unfold the half notes and place them back into the feed tray Torn notes are set aside Place all other errors in the feed tray and press START to continue the count Notes If you remove notes from the bottom tray first the top tray red or yellow LED and message error flash This is to remind you that those notes also belong to the pack and the pack must be recounted If size or doubles d...

Page 45: ...Remove the top two notes fed into the tray having the flashing red or yellow LED error tray Separate the chain notes unfold the half notes and place them back into the feed tray Torn notes should be set aside Place all other errors in the feed tray and press START to continue the count The number of notes removed from the error tray is subtracted from the count total and from the sub total chain a...

Page 46: ...ick currency Bend or flex unbroken brick currency or perforated notes to allow air between each note Form the stack so the bottom note is leading meaning it is the closest note to the feed input slot Notes of ink blotter texture Operation will be slow In some cases this kind of document may cause excessive wear on the rollers Block perforated notes These tend to lock together and cause undercounti...

Page 47: ... stripper support to gain access to any jammed notes Raise and secure the stripper support close the back cover door connect AC power cord and set power switch to on I Press START to clear any documents that may be hidden within the feed path Suspected jams behind the top tray cartridge are cleared as follows Switch the counter AC power switch to OFF O and unplug the power cord from the machine Re...

Page 48: ...ithin the feed path Suspected jams behind the movable plate area are cleared as follows Switch the counter AC power switch to OFF O and unplug the power cord from the machine Open the back door release the drive plate by pressing both pins towards each other then rotate the plate downward Remove the jammed notes Close the drive plate making sure it is firmly latched in place then close the back co...

Page 49: ...e In which case both LED S light yellow and or red The beeper sounds when A double note is detected Jammed notes occurred A feed error such as a chain or half note is encountered see page 44 A task has been completed An incorrect button is pressed during an operating sequence For example pressing any button other than START after the STOP button is pressed messages 86 VALUE COUNT VALUE EO1 DOUBLE ...

Page 50: ...ed almost in half Feeding error occurred jam extra notes in batch chain note half note etc See page 44 for an illustration of chain notes and both types of half notes An under or oversized note is fed A skewed note or one with a piece missing can trigger a size error even though it is the correct size Remove last two notes fed into the error tray to locate the double notes Note The error tray flas...

Page 51: ... be jammed in the feed path blocking a count sensor Motor overload Counting notes for long peri ods of time that are outside the specified size range Excessive stripper pressure or a mechanical failure may also cause this message Press STOP Remove notes from feed tray Pull jammed notes from the feed rollers usually caused by gulping If necessary open the back cover lower the strippers and remove t...

Page 52: ...mained in the feed path possibly jammed E05 E06 E07 E08 E09 E10 E11 E12 E13 E14 E15 Runout too long Coast too long Gate unexpected lead Gate late lead Gate late trail Exit 1 Unexpected lead Exit 1 Late lead Exit 1 Late trail Exit 2 Unexpected lead Exit 2 Late lead Exit 2 Late trail E05 and E06 indicates a possible hardware problem such as slippage brake or motor problem worn belt etc Contact your ...

Page 53: ...eed path Close machine and remove all notes from both trays and combine them with those removed from the feed tray Press START to feed any notes remaining in the feed path Place all notes in the feed tray and press START to recount the pack The unit cannot verify the characteristics of the note usually caused by leading edge tears or large folds missing corners or severe fading No Reads Remove las...

Page 54: ...sert it into the slot in the fuse cap and turn counterclock wise about 1 4 turn Spring force pops the fuse cap free Remove the fuse cap from the holder to expose the fuse Replace the fuse with the exact size and amperage as the old fuse 3 2A 250V slow blow type for 100 115 VAC 1 6A 250V slow blow type for 230 VAC Never increase fuse amperage or size Place the new fuse in the cap Insert the cap int...

Page 55: ...l panel 9 Counterfeit detection 21 CDA 7 9 14 21 22 25 29 40 Mag 10 21 25 26 28 32 32 34 36 50 Count mode 15 Cull 7 9 10 28 31 36 D Denom 10 28 Display messages 50 53 Document specifications 7 Doubles 7 9 10 19 52 E E Codes 51 52 E01 E15 Environmental conditions 7 Error message 10 50 51 F Face facing notes 7 9 10 29 Fuse replacing 54 G Guides See Notes H Half note 44 45 50 51 I Installing 11 12 AC...

Page 56: ...10 15 17 32 R Rogue note 7 9 10 26 RS232 7 37 S Size 7 9 10 23 50 Sort 9 10 Modes 31 36 Specifications 7 Speed 7 9 14 21 30 Start button 9 13 15 16 18 20 25 27 29 44 45 48 49 Stop button 9 11 15 16 34 35 49 51 Strippers 40 41 43 47 51 53 Setting 43 T Totals 9 10 Clear 17 Count 10 Grand 10 Sub 10 V Value 7 9 10 Balance 25 Mode 25 29 30 37 Voltage 7 12 54 index ...

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