DCS BH1 series, Installation Manual/User Manual

Page: 39 / 84

37
TROUBLESHOOTING
Before calling for service
If the grill does not function properly, use the following checklist before contacting your dealer for
service. You may save the cost of a service call. Troubleshooting is for general purposes only. If the
problem persists and you feel you require service, contact your dealer or the nearest authorized
agency to perform service. Only authorized agencies can perform warranty service. Contact DCS at
www.dcsappliances.com
PROBLEM WHAT TO DO
Grill won’t light when the
burner knob is pushed.
y
Check the gas supply is on.
y
Ensure the grill is cool. Remove the grill top grates and the ceramic
radiant trays, watch the electrode tip. You should see a spark jump
from the tip of the ignition when the burner knob is pushed in.
y
If there is no spark when burner knob is pushed in, check the battery
condition. Battery condition should be checked at least once a year.
y
Attempt to match light the burner (see page 21, 22 & 32). Check to
see that other burners on the unit operate. Clean electrode tip of
any debris.
Burner flame is yellow or
orange, in conjunction
with the odor of gas.
y
Check the burner inlet for obstructions such as spider webs.
Check the air shutter for proper adjustment.
y
Grill may be in a dusty area. Move to less dusty area if possible.
Low heat with knob in “HI/
SEAR” position.
y
If only one of the burners appears low, clean the orifice and burner,
clearing ports of any obstruction (see page 35).
y
Grill may be in a dusty area. Move to less dusty area if possible.
y
Check for proper gas supply and pressure.
y
Pre-heat grill for a full 15 minutes.
y
If using LP gas, check for empty tank.
Rotisserie won’t light.
y
Check the gas supply is on.
y
Check there is a spark at the electrode.
y
Check the rotisserie burner lights when attempting to light with a
butane lighter.
Rotisserie lights, but will
not hold flame once
button is released.
y
Continue holding safety valve button in depressed position until
burner remains lit when released.
EN