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How to re t u rn your board for serv i c e
If you believe service is needed, please call the DayStar Te chnical Support
D e p a rtment for assistance at 404-967-2077 befo re you re t u rn the product. Many
times we can solve pro blems without asking you to send the board in for ser-
vice. If the board does re q u i re service within the first 30 days of purch a s e ,
please contact your dealer firs t .
We will be happy to serve you. Items re t u rned for service must have an RA
( R e t u rn Au t h o rization) nu m b e r, which will be issued to you or your dealer
when you call Day S t a r ’s Te chnical Support Department. Returned items must be
sent back in good condition, unmodified and undamaged, with the board pack-
aged in the provided anti-static bag and with shipping ch a rges prepaid. Day S t a r
will repair or replace the board and ship it back to you or your dealer. For each
item you re t u rn, you must enclose your name, address, telephone nu m b e r, RA
nu m b e r, a description of the pro blem and a copy of the bill of sale bearing the
a p p ro p riate DayStar serial nu m b e rs as proof of the ori ginal date of purch a s e .
N OTE: Products returned without appropriate authorization on the out-
side of the package will not be accepted upon arrival at DayStar.
Please direct all correspondence and technical questions to:
D ayStar Digital, Inc.
Te chnical Support Depart m e n t
5556 Atlanta Highway
F l owe ry Bra n ch, GA 30542
404-967-2077
AppleLink (DAY S TA R . T E C H )
C o m p u S e rve (75300,1544)
A m e rica Online (DAY S TAR OL)
GEnie (DAY S TA R )
e World (DAY S TAR OL)
