17
Trouble Shooting
If the pump runs but there is no water flow or water flow is reduced,
the following condition may apply:
1. The filter requires backwashing or it is blocked. Refer to the relevant section
in the Filter Manual.
2. The pump is not primed. Re-prime as per instruction in ‘Starting the pump’
3. There are air leaks in the suction piping. Check all piping and eliminate
leaks, also check for a loose strainer basket lid. Air bubbles in the water
flowing back to the pool would indicate a leak in the suction to the pump
allowing air to enter the pipework.
4. A leaking pump shaft seal may also prevent operation. Evidence of this
would be water on the ground under the pump.
5. The pump is not able to get water from the pool. Check that the valves to the
pump are fully open and that the pool water level is up to the skimmer box.
6. Blockage in the piping or pump. Remove the strainer basket and check for any
blockage to the pump impeller entry. Check the skimmer box for blockage.
If the pump does not operate, the following conditions may apply:
1. The power is not connected. For 240 volt only, check the power point by
plugging in a portable appliance to ensure power is available. Also check
fuses and the main power supply switch
2. Automatic overload is tripped. The pump has an in-built thermal overload
which will reset automatically after the motor has cooled following an
overheating period. Determine the cause of the overload tripping and rectify.
Reset the pump by switching the power OFF for 30 seconds.
3. Blockage is preventing the pump from rotating.
