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Maintenance
25
In the Case of a Failure ... What To Do If?
In the event of a failure, please check if:
- The data cables are correctly connected.
- The cable connectors are firmly plugged in.
- The cables were jammed or damaged during the assembly of the dashboard
on the handlebars column.
Contacting your dealer or the service department of the ergo_bike
If the cause of the failure could not be identified, you should contact the dealer,
where you bought the device, or daum electronic gmbh.
We need the following information:
1. The device number (this number is on a silver label on the rear lower part of
the frame).
2. The dashboard version number (you can access this number under the menu
item Main Menu - Information - Device info).
3. The proof of purchase and the device reference sheet.
4. ergo_bike ergometers have a built-in failure diagnostic system, which signals
device functionality using a red and a yellow LED.
These LEDs are located in the rear area (on the left side when looking in the
front direction), on the module within the housing. You can see them from
outside through the side cover. With the device switched on, the yellow LED
should blink when pedalling slowly, and blink faster when pedalling fast.
The red LED should light up for a short period of time when turning the power
switch ON and OFF.
Please inform us of the status of these LEDs for all complaints concerning the
device is not braking or the device is not braking properly. This enables us to
draw relatively concrete conclusions about the cause of the failure.
If you wish to obtain more information on your device, please visit our service
and repair hints site on Internet (www.daum-electronic.de).
Should the dashboard operation fail and cannot be restored by mean of normal
keys operations, then the solution would be to press the recessed RESET key
(Page 7/No. 17) underneath the dashboard with a pointed tool (e.g. a pencil or
ball pen).
Please note that the last set of training data and results will be
definitively lost when you press the RESET key
Outside Cleaning
Clean the outside surfaces with a wetted soft cloth. Do not use any strong or
corrosive cleaning solution, or one containing solvents, (e.g., alcohol, stain
remover, etc).
Care should be taken to wipe out sweat drops after training (sweat attacks paint
and plastic parts).
Damage caused by sweat is not covered by the warranty.
You can clean the coating of the handlebars with a mild detergent, applying
appropriate caution.
Noises
ergo_bike ergometers are equipped with quality ball bearings and silent belt
drive. Still, it is unavoidable that you hear a few remaining noises in the range
of up to LpA 52 dB (decibel).
Squeaking and cracking noises are generally caused by the loosening of the
screws attaching the pedal rods (arms), the pedals, the feet, or the handlebars
column.
Fastening-Screws
All the fastening screws must be tightened up from time to time. We recommend
tightening them at least after the first 50 km and then once every 500 km.
About the V-belt
The driving surfaces of the drive pulley and the V-belt pulley are covered with
a rubber layer by the manufacturer.
This favours the development of an optimal fitting of the V-belt into the
grooves of the driving pulley during the first 500 to 1000 kilometres.
During the first 500 to 1000 km the belt will loose some excess rubber, which
will appear in the form of black powder deposits. You can remove these deposits
using a small brush or a vacuum cleaner.
GB
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