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Options
The Guardian II portable radio supports add-on software options for solutions to communications
requirements such as P-25 Trunking and Encryption. Optional enhancements are discussed in the final
chapters of this manual.
The Guardian II Portable is covered by the limited warranty (see warranty statement)
Factory Support
For warranty service, contact:
Technical Support Services Group
Datron World Communications Division
3030 Enterprise Court
Vista, CA 92081
Phone: (760) 597-1500
E-mail: [email protected].
Before calling have the following information:
•
Radio model number, serial number, and date of installation.
•
Name of dealer or supplier of equipment.
•
Detailed explanation of suspected problem.
•
Return shipping instructions.
•
Telephone or fax number where buyer can be contacted.
Do not return a radio to the factory for service without first obtaining an RMA number from the
Technical Support Services Group.
User Servicing
No user serviceable parts are inside. This product is subject to electrostatic discharge (ESD)
damage. Specialized maintenance and repair procedures are required. Unsuccessful attempts to
repair this product can void the warranty. This product requires customer-specific programming
to function as required. Radio programming is performed using a computer and authorized
software. The factory does not have knowledge of customer-specific programming. Government
agency users should contact their authorized personnel for assistance regarding the correct
operation of this product.