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Datron guardian II series, Operator'S Manual, Page: 47 / 47

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Datron guardian II series Operator'S Manual Download Page 47

8: TROUBLESHOOTING 

 

The following table of symptoms, possible causes, and suggested corrective actions may be 
helpful. Consult authorized personnel for further guidance. 

Symptom 

Probable Cause 

Corrective Action 

Radio does not 
turn on

 

No power source

 

Supply power source

 

Cannot talk with 
other users in 
plain mode

 

Radios programmed for 
different frequencies, 
squelch tones, talk-
group IDs

 

Program radios to same 
frequency settings

 

Background noise 
or other 
conversations 
heard

 

Other users on channel 
or improper squelch 
tone setting

 

Select another channel 
or program squelch 
tones to eliminate 
interference

 

Error message on 
display

 

Operational error in 
radio

 

Follow displayed 
instructions

 

Alarm message on 
display

 

Encryption alarm in 
radio

 

Press 

PTT

 to clear alarm. 

Ensure encryption key 
is loaded into selected 
slot

 

Limited talk-out 
range

 

Radio signal obstructed 
or insufficient height 
above terrain 

 

Move away from large 
metal objects or move to 
higher ground

 

 

 

 

 

Summary of Contents for guardian II series

Page 1: ...PORTABLE RADIO OPERATOR MANUAL Datron World Communications 3030 Enterprice Ct Vista CA 92081 Phone 760 597 1500 Fax 760 597 1510 www dtwc com ...

Page 2: ...5 5 649 050 5 630 011 5 581 656 5 517 511 5 491 772 5 247 579 5 226 084 and 5 195 166 PRECAUTIONS BEFORE USING YOUR PORTABLE 2 WAY RADIO READ THIS IMPORTANT RF ENERGY AWARENESS AND CONTROL INFORMATION AND OPERATIONAL INSTRUCTIONS TO ENSURE COMPLIANCE WITH THE FCC S RF EXPOSURE LIMITS NOTICE This radio is intended for use in occupational controlled conditions where users have full knowledge of thei...

Page 3: ... Also your Datron user manual includes information and operating instructions required to control your RF exposure to satisfy compliance requirements COMPLIANCE WITH RF EXPOSURE STANDARDS Your Datron 2 way radio is designed and tested to comply with a number of national and international standards and guidelines listed below for human exposure to radio frequency electromagnetic energy This radio c...

Page 4: ...o including the antenna at least one inch 2 5 cm away from the nose Keeping the radio at the proper distance is important because RF exposure decreases with distance from the antenna Antenna should be kept away from the eyes When worn on the body always place the radio in a Datron approved clip holder holster or body harness for this product Using approved body worn accessories is important becaus...

Page 5: ...es refer to the accessory section in this manual or visit www dtwc com Contact Information For additional information on exposure requirements or other information contact Datron Customer Service at 760 597 1500 LIMITED WARRANTY AND REMEDIES ...

Page 6: ...g P 25 OTAR Over the Air Rekey Backlit LCD Tri color LED status indicator 16 position rotary volume and channel knobs Two programmable collar switches Emergency and function buttons Channels can be individually programmed for 25 kHz wideband or 12 5 kHz narrowband operation analog or digital clear or encrypted with transmitter power settable from 2W to 5W Up to eight shadow channels can be program...

Page 7: ...s a collection of zones as well as defined priority channels a home channel and an emergency channel Shadow Channels Shadow channels are created and edited using the PC Programmer Up to 8 shadow channels are available for each primary channel Shadow channels enable you to monitor and reply if all settings match to all transmissions on a given channel Shadow channels can have different modulation m...

Page 8: ...pment Detailed explanation of suspected problem Return shipping instructions Telephone or fax number where buyer can be contacted Do not return a radio to the factory for service without first obtaining an RMA number from the Technical Support Services Group User Servicing No user serviceable parts are inside This product is subject to electrostatic discharge ESD damage Specialized maintenance and...

Page 9: ...power up the radio momentarily displays the Guardian II name and software version The display then indicates the operation status for the selected channel Turn the channel knob to select a different channel The display consists of various icons as shown in the figure above Channel type icons Group type icons C channel B bank S shadow channel Z zone H home channel a around a zone type means it s is...

Page 10: ...and save data The ESCAPE ESC button allows you to return to a previous display without making changes to values The Scroll up and down buttons highlight menu choices for selection The left and right scroll buttons highlight alpha and numeric characters when changing values Keypad Because all channel information and switch definitions can be programmed by the PC Programmer the keypad is not require...

Page 11: ...ition B Talkaround disabled repeater mode Position C Talkaround disabled repeater mode Hi Lo Power Toggles the power setting from high to low This setting is programmed into each individual channel and can be the same power level Position A RF Power HI Position B RF Power LO Position C RF Power LO The radio reads the toggle switch on power up and periodically Setting is retained if battery is remo...

Page 12: ...tion To return to normal mode momentarily press the monitor button Press and hold for 4 seconds Activates carrier squelch adjust on carrier squelch adjust channels only To return to normal mode momentarily press the monitor button Next Zone Cycles the radio through all zones of the current bank The zone is stored and retained as long as the battery is on the radio If this is pressed and held until...

Page 13: ...press Keypad side keys and toggle switch disabled PTT remains enabled This function can also be accessed from the keypad by pressing and holding ESC then pressing and holding ENT To regain access do these steps again Talkaround To bypass a repeater and talk directly DIRECT CAR CAR TAC etc on a repeater channel Toggles channel from talkaround mode to repeater mode Push to Talk PTT The Guardian II r...

Page 14: ... performs an open mic function for the duration and interval programmed by the PC Programmer Zeroize Erases all encryption keys in the radio Alert Tones Audible tones provide important information about the radio s operating state or condition Tone Pitch Tone Length Description Low Burst Error pressing button failed self test talk time out warning or empty channel Low Steady Talk time out talk inh...

Page 15: ...click position mutes the speaker 6 Transmit Press PTT and speak about 4 inches from microphone Release PTT when finished speaking Do not press PTT longer than necessary after talking Selecting Channels Use the rotary channel selector to select the desired operating channel Changing Zones also makes other preprogrammed channels available for use See Zone Select Selecting Shadow Channels The Guardia...

Page 16: ...liary buttons is programmed for Next Zone press that button to toggle through the zones If the 3 position collar switch is programmed for Zone Select rotate the switch to select the desired zones A zone is also selectable by accessing the main menu refer to Select Menu Selecting a Bank If one of the auxiliary buttons is programmed for Next Bank press that button to toggle through the Banks Banks a...

Page 17: ...required Since the radio scans at about 8 per second each channel is scanned faster if there are fewer channels to scan If scanning channels with noise squelch settings higher carrier squelch values provide faster results improvements above values of 8 are minimal but higher squelch values reduce effective range If scanning multiple channels with the same frequency regardless of squelch values use...

Page 18: ...ou can have up to two priority channels one is recommended This is programmed into the radio but can be changed by accessing the main menu To select priority channels from the menu refer to Scan Submenu 2 Select the priority scan mode This is programmed into the radio from the PC Programmer It is highly recommended to leave this at its default value PR1 unless it is absolutely necessary to scan tw...

Page 19: ...I portable radio to another 1 Turn off both radios 2 Connect One end of the Source End of the clone cable to the source radio the radio with the information to be cloned 3 Connect the other end of the cloning cable to the side connector of the target radio Note Guide the top and bottom pegs on the end of the cable into the corresponding slots on the radio s side connector When they click together ...

Page 20: ...er Accessing a repeater with a phone patch to dial a phone number Accessing remote weather stations using DTMF tones A B C and D by pressing the corresponding navigation keys To access while in any analog mode press the PTT button and the desired key ...

Page 21: ...shing lights and sounds are disabled Transmitting P25 Individual Calls P25 radios include a feature that allows an individual radio to be targeted to transmit to This is accomplished by the unique UnitID that all radios can be programmed with and transmitted in the P25 CAI waveform This UnitID can have a value of 1 to 9 999 999 decimal Note If secure communications is desired use encryption keys D...

Page 22: ...nu Press ESCAPE ESC to return to the previous display Submenus can consist of more than one page and are cyclic roll over to the first page after the last page When a submenu continues on more than one page a appears in the lower right corner Continue scrolling down through the selections The Guardian operates with most of its features already programmed The ability to change certain programmed se...

Page 23: ...ad Each Key has a number and alphanumeric letters associated with it For Example when entering data and pressing the 2 key the display will show the following A B C 2 a b c Scan Menu The scan menu allows you to enable and disable the normal scanning and priority scanning and to select the type or mode of scanning to use 1 Access the main menu Scroll to highlight ROPTNS and press ENT 2 Scroll to hi...

Page 24: ...or signals that are always present the radio stops Press ESC to terminate the reception and continues the scan PRMODE Select PR1 or PR1 2 3 The table below shows an example of how channels and zones might be set up for a radio and how they would be received with each mode It shows the radio is on Zone 1 Channel 1 Scan list channels are indicated by an X and Zone 3 is the only zone in the scanlist ...

Page 25: ...Chan 12 X Chan 13 Chan 14 Chan 15 X Chan 16 ...

Page 26: ...d it replaces the current zone until another is selected If the switch is set to Next Select and a Zone is selected via the keypad that zone is permanently in the switch setting BANK Select an alternate bank Having 4 banks allows you to have 4 different radios in one subject to the maximum number of 1024 channels Reverts to the default bank if the battery is removed for an extended time IDCL For p...

Page 27: ...S and Press ENT 2 Scroll to highlight HOME and press ENT 3 To assign a different home channel Global Submenu Program Menu The program menu allows you to change global radio settings channel settings scan settings and passwords 1 Access the main menu highlight ROPTNS and press ENT 2 If a password is require enter the following screen will display 3 If required enter the password for this radio and ...

Page 28: ...ng pages 2 Choose from the following settings Setting Value Description LITE Backlight Bright dim or off Enables disables and varies the intensity of the LCD s backlight LT DLY Backlight delay 1 to 9 seconds Sets the time delay for the LCD and keypad backlighting LTONRX On or off Backlight goes on when signal received ...

Page 29: ...quency displays but cannot be changed Select the desired emergency channel using the channel knob if left empty current channel serves Press ENT to confirm the new emergency channel ALERT Normal or silent Sets the emergency call alert mode Choose NORMAL or SILENT In NORMAL mode EMERG TX and EMG displays The radio beeps every time it transmits the emergency message until deactivated In silent mode ...

Page 30: ...This same process is used to modify existing channels Note The new channel is assigned to whatever channel position the radio was selected to at the time of initial programming 1 From the main Menu go to ROPTNS PROGRM CHANNEL and press enter You may be required to enter a valid password to proceed 2 Press ENT 4 Press ENT again to access the tag setting for entering a name for this channel Use cell...

Page 31: ...z 7 Scroll down to the next screen Leave RXSQMD at CTCSS 8 8 Scroll down and to Tone and Press ENT Use the up arrow until the desired to is found 8 Scroll to TX and set it to 154 6000000 MHz 9 Scroll to TXMSQMD and set it to CTCSS Set TON to 67 0 XZ ...

Page 32: ...y the person assigning channel settings RX Frequency must always be specified TX Frequency must always be specified unless RX Only TAG is any 8 character alphanumeric value ID is internal radio information and cannot be changed If using a repeater a Transmit CTCSS DCS or NAC code must be assigned Refer to the following tables that describe the different settings for analog and digital channels res...

Page 33: ...E If you choose DCS highlight CODE and enter the DCS code RXSQMD CTCSS TON If you choose CTCSS highlight TON and enter a CTCSS tone TX 136 MHz to 174 MHz Transmit frequency None No transmit squelch CTCSS TON If you choose CTCSS highlight TON and enter a CTCSS tone TXSQMD DCS CODE If you choose DCS highlight CODE and enter the DCS code LO PWR 0 5 0 1 1 0 2 0 default 5 0 Low transmit power setting H...

Page 34: ...e P25SEL TALKGRP P25 selective squelch If you choose this highlight TALKGRP to enter the hexidecimal talk group identifier RXSQMD P25MON P25 monitor squelch mode ENABLD Select from the available encryption keys ENCRPT DISABD Encryption is disabled TX 136 MHz to 174 MHz Change the transmit frequency if necessary TXNAC NAC value Enter the transmit network access code TXSQMD P25SEL Unchangeable TALKG...

Page 35: ...menu Scan Submenu Lists Submenu Note The Lists submenu is only available with the Fire Features option This submenu allows you to add or delete a Unit ID to or from the call list 1 Press ENT to access the Main Menu 2 Scroll to PROGRM and press ENT 3 Scroll to LISTS and press ENT IDCL is highlighted 4 Press ENT and do one of the following To add a new ID select ADD NEW Enter the Unit ID number 1 to...

Page 36: ...econds the radio remains on a channel picked up during a scan P1 Priority 1 channel First priority channel Select this and press ENT Move the channel knob to the desired P1 channel Press ENT to save The radio switches to P1 when activity is detected on this channel P2 Priority 2 channel Second priority channel Move the channel knob to the desired P1 channel Press ENT to save The radio switches to ...

Page 37: ...WRD is displayed 6 If the new password is accepted CONFRM PASSWORD ACCEPTED is displayed COVERT Menu This menu is for setting the radio to covert operation including muting the speaker and setting alarms beeps and backlighting Covert settings override all other radio settings 1 From the main menu scroll to ROPTNS COVERT and press ENT 2 Enter the predefined password for this radio and press ENT 3 C...

Page 38: ...ll to ROPTNS ENCRYPT and press ENT 2 Use the keypad to enter the password for this radio 3 Press ENT 4 Choose from the following settings Setting Value KEYSEL Key select Choose the active key for the channel ZEROIZE Zeroize keys Zeroize key for channel or all keys DF KEY Default key Activates the channel s default key 4 ...

Page 39: ...ton toggles encrypted channels on and off Use the preprogrammed two position collar switch turns encryption on and off Use the KVL device to add keys to radio Zeroizing Keys The radio can be programmed to immediately zeroize all encryption keys by pressing and holding the Emergency button for 1 second if assigned The radio can also zeroize all encryption keys or can selectively zeroize individual ...

Page 40: ...UPDATED displays If unsuccessful FAILURE KEY DATA NOT UPDATED displays 9 Press ENT to return to the key tag or the key ID displays 10 Press ESC or turn the radio off and on to resume normal operation Note To stop the transfer at any time press ESC For more information consult the KVL instruction manual ...

Page 41: ...s An additional four channels are reserved for the priority home and emergency channels Unlike the main bank each channel is independent Changes to an Event bank channel do not affect other channels of the same name in the radio Each Event bank channel can have a maximum of 1 shadow channel If additional shadow channels are cloned into the Event bank only the first shadow channel is cloned per cha...

Page 42: ...radio and turn the screw handle until the cable is tight against the radio 4 Connect the target end of the cloning cable to the side connector of the target radio the radio to receive the information 5 Turn on the target radio and the source radio The source radio indicates the cloning mode If you see CONNECT TARGET RADIO recheck your cable connection These are the 6 cloning options from which to ...

Page 43: ...dentifiers All Zones Check ALL ZONES to clone all banks all zones and all channels This includes data from the Event bank Event Clone 1 Check EVENT CLONE to clone a single zone or zones into the target radio s Event bank without affecting the remaining zones of the target radio An interim screen is displayed offering SELECT ZONES and START CLONING as options Use Select Zones to choose a zone or zo...

Page 44: ...n in place on the source radio to simplify cloning additional target radios Full EVBANK Check this option to clone all zones channels and special channels priority home emergency channels in the Event Bank This data is first erased in the target radio TX SQL LIST Check this option to clone the entire A D transmit squelch tone picklist from the source radio to the target radio This includes the tag...

Page 45: ...digit ID number Press and 0 and single digit number Press and single or 2 digits and ENT A special case of pressing 00 is reserved for removing the CTCSS or DCS tone on analog channels NO TXSQ is displayed on the channel name Note If a channel is altered with the tone picklist that had a receive CTCSS or DCS tone programmed to it that channel is automatically set to receive carrier squelch Talk Gr...

Page 46: ...To make a UnitID to someone in the existing list scroll to one of the UnitID s programmed into the radio Press ENT The name or UnitID number replaces the channel name while in this mode Press PTT 3 To return to normal operation press ESC To edit the P25 UnitID picklist via the keypad 1 Press ENT to access the Main Menu 2 Scroll to PROGRM and press ENT 3 Scroll to LISTS and press ENT 4 Select IDCL ...

Page 47: ...p IDs Program radios to same frequency settings Background noise or other conversations heard Other users on channel or improper squelch tone setting Select another channel or program squelch tones to eliminate interference Error message on display Operational error in radio Follow displayed instructions Alarm message on display Encryption alarm in radio Press PTT to clear alarm Ensure encryption ...

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