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PE Series Operator’s Manual

52

T

ROUBLESHOOTING

7.0 Introduction

Occasionally, situations occur that require some troubleshooting
skills. Possible problem situations and potential solutions are listed
in this section. While not every situation is addressed, you may find
some of these tips helpful. If you do not feel comfortable performing
the action or for problems that may persist or that have not been
covered in this section, contact a Technical Support Representative.

7.1 Troubleshooting Tips

The Printer fails to power up

(no lights)

:

Verify that the AC power connection has been made at both the
wall and the printer and the power switch is turned ‘on’.

Verify that the AC power outlet being used is operating
correctly. Test the outlet by connecting another device to it.

The AC power cord may be damaged; replace.

The Printer’s power switch may be defective or the fuse may be
blown; call for service.

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Summary of Contents for PE

Page 1: ...PE Series Operator s Manual ...

Page 2: ......

Page 3: ... the information contained in the EPROM s The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document...

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Page 5: ... set marked HAR consisting of a min H05VV F cord which has a minimum 0 75 square mm diameter conductors provided with an IEC 320 receptacle and a male plug for the country of installation rated 6A 250V For 120 Volt Operation Domestic FCC This device complies with FCC CFR 47 Part 15 Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant...

Page 6: ...d surface To protect your printer from overheating make sure all openings on the printer are not blocked Do not place the printer on or near a heat source Do not use your printer near water or spill liquid into it Be certain that your power source matches the rating listed on your printer If you are unsure check with your dealer or with your local power company Do not place the power cord where it...

Page 7: ...er 5 2 1 General Overview 7 Setting Up the Printer 3 0 Introduction 9 3 1 Connecting the Printer 9 3 2 Loading Media 10 3 3 Loading Ribbon Thermal Transfer 13 3 4 Ribbon Removal 15 3 5 Installing a FLASH Cartridge 17 3 6 Printing a Configuration Label 19 3 7 Configuration Label Explanation 22 3 8 Test Pattern Label 23 3 9 Applicator Connection 24 3 10 Options Port 26 ...

Page 8: ...ment 42 5 2 Media Width Adjustment 43 5 3 Label Start of Print 44 5 4 Label Presentation 44 5 5 Setting Start of Print and Peel Position 45 5 6 Controlling Print Quality 46 Maintenance 6 0 Introduction 48 6 1 Cleaning Schedule 49 6 2 Cleaning the Printhead 50 6 3 Cleaning the Platen Roller 51 Troubleshooting 7 0 Introduction 52 7 1 Troubleshooting Tips 52 7 2 Error Messages 56 7 3 Character Dump M...

Page 9: ...dable Fonts B 2 Barcode Fonts B 5 Appendix C Cable Listing C 1 Appendix D Applicator Port Test Box D 1 Appendix E Error Codes E 1 Appendix F Printer Specifications F 1 Printer Dimensions F 4 Media Specifications F 5 Media and Ribbon Basics F 6 Appendix G Menu Tree G 1 Appendix H Warranty Information H 1 ...

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Page 11: ...printer offers both direct thermal or thermal transfer printing and comes equipped with many popular bar codes nine resident fonts a smooth bit mapped font CG Triumvirate and a scaleable font CG Triumvirate Bold Condensed This manual provides all the information necessary to operate the printer To print labels or tags simply refer to the instructions included with the software you have chosen to c...

Page 12: ...Datamax proprietary SEAQ Circuit which maintains printhead thermal control to provide consistent print quality Interfaces This printer is equipped with two serial data communication interfaces that support RS 232 RS 422 or RS 485 and one Centronics parallel data communication interface The printer is easily connected to any host using one of the cable configurations listed in Appendix C Control Pa...

Page 13: ... system configuration flexibility Memory Expansion On board memory DRAM expansion to 4 MB total for expanded print length temporary image storage and scaleable font character cache FLASH Cartridge A removable module used for permanent storage of custom fonts format and graphics Available in 256K 512K 1 MB and 2 MB sizes Ribbon Saver This factory installed option eliminates ribbon waste when feedin...

Page 14: ...PE Series Operator s Manual 4 ...

Page 15: ... to remove the packaging materials that are placed inside the printer for shipment Complete the following steps before connecting power It may be helpful to refer to Figure 2 2 when removing the packing material n Remove the printer from the box o Remove the printer from the plastic bag p Remove the tape that extends over the printhead assembly q Remove the piece of foam between the printhead and ...

Page 16: ...ent label printer installation guide sample print labels power cord any special or additional items purchased Additional Requirements The following items are necessary for generating labels with your printer Contact your dealer or a technical support representative for advice on media and software Serial or parallel interface cable see Appendix C Applicable media see Appendix F Applicable software...

Page 17: ...eral Overview The following illustrations show the major components of your printer It may be helpful to refer back to this section for the names and locations of the printer s various parts Figure 2 1 Right Hand Model External Front View ...

Page 18: ...PE Series Operator s Manual 8 Figure 2 2 Right hand Model Interior Front View Figure 2 3 Right Hand Model Media Path ...

Page 19: ... s power switch is off when connecting the AC power cord or any interface cable Connect the AC power cord to the back of the printer before plugging into a properly grounded outlet The printer can be connected to the host computer with a parallel or serial cable see Appendix C The applicator connections should also be made at this time The figure below shows the position of the interface ports Fig...

Page 20: ...g of media n Move the Head Lift Lever up to raise the printhead as shown in Figure 3 2 Figure 3 2 Head Lift Lever o Push up on the hinged Drive Plate at the point shown in Figure 3 3 This will release the plate allowing it to swing down Figure 3 3 Opening and Closing the Drive Plate ...

Page 21: ...Loading q Feed the liner as shown in Figure 3 4 Be sure that the liner passes through the fingers of the Label Edge Sensor Continue feeding the liner bringing it under the Drive Plate Hinge Pin see Figure 3 5 Pull through removing any slack Note When using narrow media it may be necessary to adjust the position of the Label Edge Sensor to ensure detection This is done by turning the Edge Sensor Ad...

Page 22: ...ator s Manual 12 Figure 3 5 Media Loading detail r To close raise the Drive Plate back up until the plate snaps into place See Figure 3 3 s Lower the Head Lift Lever until the printhead is locked in the down position ...

Page 23: ...label stock as it passes between the printhead and the platen roller To use this method set the printer to transfer before printing Note Ribbon should never be used with direct thermal stock Using this stock with a ribbon will result in poor quality print Complete the following steps to load ribbon n Unlatch and raise the printhead o Slide the ribbon roll onto the Ribbon Supply Hub with the leader...

Page 24: ... Ribbon Take up Hub rotate the J Hook to unlatch it s Raise the J Hook away from the hub and place the end of the ribbon over the take up hub Figure 3 7 J Hook t Slide the J Hook back into place as shown in Figure 3 7 While holding the Ribbon Take up Hub rotate the J Hook until it latches Turn the Ribbon Take up Hub several times to secure the ribbon u Lower the Head Lift Lever until the printhead...

Page 25: ...t shown in Figure 3 8 o Turn the Ribbon Take up Hub until the end of the ribbon has cleared the printhead area p Grasp the roll of used ribbon and slide the used ribbon straight off the Ribbon Take up Hub Discard the used ribbon q Grasp the roll of unused ribbon pull and slide the unused ribbon from the Ribbon Supply Hub storing it for future use Figure 3 8 Ribbon Cutting Point ...

Page 26: ...e printhead o Rotate the Ribbon Take up Hub winding it until the ribbon clears the media path p Rotate the J Hook unlatch and remove q Grasp the roll of used ribbon and pull it straight off of the Ribbon Take up Hub and discard r Pull the empty ribbon supply core from the Ribbon Supply Hub Save the core for later use on the Ribbon Take Up Hub or discard ...

Page 27: ...nd images FLASH memory is essentially a non volatile electronically erasable PROM A write protect switch on the cartridge is used to safeguard stored data against accidental erasure To install a memory cartridge n Turn off and unplug the printer o Remove the two screws securing the Electronics Access Panel and open to reveal the connector see figure below Figure 3 9 FLASH Cartridge Connector Locat...

Page 28: ...t into the connector see Figure 3 10 Push firmly but do not force it doing so could damage the cartridge and socket Figure 3 10 Inserting the Memory Cartridge q Close the Panel and secure it with the screws Plug in and turn on the printer The printer will refer to the FLASH Cartridge as Module B ...

Page 29: ...On p Release the Feed button after the printer display reads DYNAMIC RAM DIAGNOSTICS After a brief period the labels will be printed If the labels are not printed see Section 7 Referring to Figure 3 11 the Configuration Label contains two types of information The first type is printer setup data The second is a pattern testing the print circuitry In addition a special connector can be used to test...

Page 30: ...RIAL LOOPBACK CHECK_ _ _ _ _ GOOD CTS DTR LOOPBACK CHECK_ _ _ _ _ GOOD BASIC FUNCTIONS PRINT METHOD _ _ _ _ _ _ _ TRANSFER SELECT TOF _ _ _ _ _ _ _ _ GAP DARKNESS _ _ _ _ _ _ _ _ _ _ 33 CUTTER _ _ _ _ _ _ _ _ _ _ _ _ DISABLE RIBBON SAVER _ _ _ _ _ _ _ DISABLE INTERNAL BATCH _ _ _ _ _ DISABLE CONVERSION _ _ _ _ _ _ _ _ DECIMAL TOP ADJUST _ _ _ _ _ _ _ _ _ 64 COMPATABILITY DPI EMULATION 203 OFFSET B...

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Page 32: ...in operation Memory Configuration Lists the amount of Printer memory allocated for Internal Modules or Scaleable Fonts in 4 KB blocks Label Options Lists label related settings PE Information Specifies Printer model and the Low Ribbon Warning setting Hardware Lists the current readings of some Printer sensors Installed Options Lists the Printer s options PE Signaling Lists the settings for applica...

Page 33: ...ure 3 12 This matrix is useful to determine the Printhead condition For more information concerning maintenance see Section 6 Good test label indicates Printhead is operating normally Streaks in test label indicate a dirty or faulty Printhead See Chapter 6 for cleaning instructions Figure 3 12 Test Pattern Label ...

Page 34: ...lt Output Out 2 Ribbon Low signal Out 3 Machine Error Out 4 Not used N A 5 Start Print signal In 6 End Print signal Out 7 Label Out signal Out 8 Ribbon Out signal Out 9 Signal Ground N A Table 3 1 Applicator Port Pin Assignments Pin function explanation Pin 1 The Printer provides a 5 VDC Output fused at 1A Pin 2 The Ribbon Low signal goes low when the diameter of the ribbon supply is at the LOW RI...

Page 35: ...nal is used to synchronize a device with the print cycle The End Print signal can be set for one of five types through the menu see Figure 3 13 The options are A Low Pulse 0V for 30 msec at the end of print A High Pulse 5V for 30 msec at the end of print A steady Low signal 0V throughout the print cycle A steady High signal 5V throughout the print cycle Disabled Figure 3 13 End Print Signal Option...

Page 36: ...ulated via DPL Datamax Programming Language For more information consult the Programmer s Manual PIN Description 1 5 VDC Fused 5A 2 Output 1 7406 Open Collector 3 Output 2 7406 Open Collector 4 Output 3 7406 Open Collector 5 Input 1 Inverting Schmitt Trigger 6 Input 2 Inverting Schmitt Trigger 7 Input 3 Inverting Schmitt Trigger 8 Input 4 Inverting Schmitt Trigger 9 Ground Table 3 2 Options Port P...

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Page 38: ...rint job Printing will resume when pressed a second time Feed Pressing this button will feed one label When pressed during a print job the label will feed upon completion of the job Also pressing Feed will clear an alarm condition Cancel Pressing this button one time will clear the current job pause the printer and prepare the next job if any When more than one job has been sent to the printer onl...

Page 39: ...four arrow keys are used to move through the printer s menu tree scroll through options and increment or decrement certain definable values In general and Ø move to the next higher or lower menu level while Õ and Ö scroll through the choices within the same level See Appendix G Enter Selects the option currently displayed Shift Used to change fields on certain menu items e g Comm Setup Serial para...

Page 40: ...e advanced setup level Print Method Column Adjust Sensor Top of Form PE Applicator HW Darkness Advanced Setup Start of Print LCD UVF GFC14 22 66B SFBEZ From the Printer Ready screen enter the Basic Function screen by pressing the Ø key Qsjou Nfuipe Controls the type of print method to be used Direct Enables direct thermal printing no ribbon Transfer Enables thermal transfer printing ribbon install...

Page 41: ...tching start of print position between multiple printers sharing the same label formats Zero is forward while 128 is the furthest back Dpmvno Bekvtu Fine tunes the print position to the left or right on the label Zero is all the way to the left Factory preset value range 0 128 QF Bqqmjdbups I X Switches control of print cycle operation applicator port pin 5 on or off Enable Enables an applicator t...

Page 42: ...CD CBTJD GVODUJPO BEWBODFE TFUVQ From Basic Function Advanced Setup enter by pressing the Ø key QF Pqujpot Three selections used to integrate functions with an applicator PE Output Signal Selects the type of status signal used between the printer and applicator port pin 6 Low Pulse High to low signals end of print cycle High Pulse Low to high signals end of print cycle Low Status Steady low signal...

Page 43: ...ow signal Active Low Signal goes low for ribbon low condition Active High Signal goes high for ribbon low condition Sjccpo Mpx Ejb Allows user to select how much ribbon will remain when a Low Ribbon message is displayed 20 Value range 14 34 The value selected is the remaining diameter in tenths of an inch Qsjoufs Npefm Instructs the printer of the mechanism s configuration for printhead zero dot o...

Page 44: ...abels 5 0 ips Value range 2 0 5 0 ips Range is the same for both models Label Width Changes useable label width as when printing on media narrower than 4 1 inches reducing width increases memory for label formatting Also allows printing of Configuration Labels on narrow media 410 or 416 respectively The printer must be reset for the new value to be recognized Value range PE 42 100 to 410 1 00 to 4...

Page 45: ... the Õ or Ö keys to scroll for a new value Press Shift to move to the next position Press Enter to accept the new setting Internal Module Allocates a portion of memory to be used for storing image and label format data 0032 128 KB reserved as Module A Value range 0 1000 Memory is allocated in 4 KB blocks the reserved space is designated as Module A Scaleable Font Allocates a portion of memory to b...

Page 46: ...ts the firmware whether to process the DPL commands for Offset Position stx O Peel Possition stx f and the Heat value stx l h ProdigyPlus Mode This function sets the parameters so the printer will emulate a Prodigy Plus printer These parameters are Offset Bias 110 Positioning 200DPI Host Positioning IGNORE Conversion Inches Peel Position 25 1 if cutter is installed Pqfsbujpo Sets three different o...

Page 47: ...all operations with the new selection Decimal Measurements in inches Metric Measurements in millimeters Dpnnvojdbujpot Allows the user to select communication values for each port Comm Setup Selects the port and sets parameters PORTA 9600 Selects serial Port A B or Parallel communication 8 N 1 BOTH Selectable serial baud rates 300 600 1200 2400 4800 9600 19200 Sets word length 7 or 8 bits Sets par...

Page 48: ...eric characters through each segment of the LCD display Test I O Tests three different I O functions Monitor GP Input Active monitor of the General Purpose I O inputs Test GP Output Tests the General Purpose I O outputs Sensor Readings Divided into two sections Digital Indicates the conditions of the printer s digital sensors The top line contains the sensor input while the bottom line shows the s...

Page 49: ...ontents Print File on Module B Same function as Module A but prints the specified contents of the external module file Copy Module Copies data from one module to another Copy From Module A Copies from Module A to Module B Copy From Module B Copies from Module B to Module A Format Module Formats a selected memory module Caution Formatting permanently erases data Format Module A Formats Module A Pri...

Page 50: ...Cutter D Down U Up SP Present Sensors Y Blocked N Not Blocked RS Ribbon Saver D Down U Up RM Ribbon Motion 1 Blocked 0 Not Blocked THR Thermistor 0 255 REF Reflective 0 255 TRAN Transmissive 0 255 PO Paper Out 0 255 Table 4 1 Sensor Definitions Figure 4 2 Serial Loopback Test Plug Connections ...

Page 51: ...PE Series Operator s Manual 41 ...

Page 52: ...hat is adjustable across half the media path The position of this sensor may need to be adjusted when changing types of labels or when going from wide to narrow labels Referring back to Figure 2 3 locate the Edge Sensor Adjustment Knob on the printer This will adjust the sensor position across the label If you are experiencing a problem with the label top of form try adjusting this sensor If using...

Page 53: ...using labels that are less than 4 wide Figure 5 1 Adjusting Media Width Load the Printer with the chosen media Begin printing your label format Rotate the Head Level Adjustment Knob see Figure 5 1 clockwise until the print quality along edge starts to lighten Finally rotate the knob back just enough to achieve uniform print quality across the label see below Print beginning to lighten Proper final...

Page 54: ...e adjusted by using the STX O command or through your labeling program Also the TOF Adjust provides additional printer specific adjustment and can be found in the Basic Function Menu 5 4 Label Presentation Following the printing of a label the printer will position the label according to it s programmed Present Distance The value will be dependent upon the needs of the applicator system The Presen...

Page 55: ... aligned on your label media a Only required on Right Handed printer models Select the LABEL OPTIONS LABEL WIDTH to the proper value A value larger is better than smaller b Up Down Adjustment Modify the BASIC FUNCTION START of PRINT parameter until print is horizontally aligned c Left Right Adjustment Modify the BASIC FUNCTION COLUMN ADJUST until print is vertically aligned The label should be pri...

Page 56: ...have very high reaction temperatures therefore it takes a great deal of energy to make clear images on this type of media This is also true for some thermal transfer materials see Appendix F Media and Ribbon Overview The printer provides three ways to compensate for this Increase the darkness setting in the Basic Functions Menu this will give only slight adjustment Use the H label formatting comma...

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Page 58: ...CAUTION For your safety and to avoid damaging the Printer always power off and unplug the unit before cleaning Interior and Exterior Cleaning Interior During normal operation dust particles from the label stock accumulate inside the printer These particles can begin to foul the print To prevent build up use a soft bristle brush or compressed air as needed for removal Exterior The exterior can be c...

Page 59: ...oll of ribbon or each roll of direct thermal labels Platen Roller Rotate the platen cleaning it thoroughly using isopropyl alcohol on a cotton swab or lint free cloth Clean after each roll of ribbon or each roll of direct thermal labels Media Path Compressed air soft bristle brush and isopropyl alcohol As needed based on weekly visual inspection Peel Tear Bar Isopropyl alcohol As needed based on w...

Page 60: ...nd unplug the printer o Open the cover Raise the Head Lift Lever up to access the printhead Move ribbon or paper away as necessary p Gently wipe the underside of the printhead clean using a cotton swab moistened not soaked with isopropyl alcohol Allow to dry q Re install ribbon and media if necessary Lower the printhead by turning the Head Lift Lever down until it locks into position r Close the c...

Page 61: ... free cloth dampened with isopropyl alcohol wipe off any debris from the platen Manually rotate the roller cleaning the entire surface Allow to dry q Re install ribbon and media if necessary r Lower the printhead by turning the Head Lift Lever down until it locks into position s Close the cover Plug in and turn On the printer Feed several labels to normalize tracking Note If the platen has excessi...

Page 62: ...or for problems that may persist or that have not been covered in this section contact a Technical Support Representative 7 1 Troubleshooting Tips The Printer fails to power up no lights Verify that the AC power connection has been made at both the wall and the printer and the power switch is turned on Verify that the AC power outlet being used is operating correctly Test the outlet by connecting ...

Page 63: ...ay main PCB call for service Skips Labels every other The label is formatted too close to the top edge of the label Try reformatting allowing a larger margin near the label s edge No Print paper advances but without printing an image If an image appears on the used ribbon but not on the label the incorrect ribbon type emulsion out is being used Consult Appendix F for additional information or cont...

Page 64: ...justing the setting through your labeling program or through the Advanced Setup Menu Also the Darkness setting may need adjusting The media and ribbon combination may be incorrect Consult Appendix F for additional information or contact a Media Representative The Media Width Adjustment may need to be performed see Section 5 The platen may be dirty or worn see Section 6 The Printhead may need adjus...

Page 65: ...fy that the proper syntax was used for the desired function and that the data fields are properly defined For rotated fields ensure that enough label space exists in that orientation to apply the format Ensure that enough memory space is available for the label format size graphic image and or scaleable font ...

Page 66: ...QSPN GBVMU The system detected a PROM failure Call for service SBN GBVMU The system detected a RAM failure Call for service SUD SBN GBVMU The system detected a real time clock RAM failure Try to clear the fault by cycling the printer off and on again If it does not clear call for service Other messages that could appear during operation are LCD Display Alarm Description BED GBVMU The system detect...

Page 67: ...ve applicator output control Possible defective printer applicator port DPWFS PQFO GBVM U The cover interlock switch is open Verify that the cover has been closed completely Interlock switch may be defective or out of adjustment call for service IFBE VQ GBVMU The printhead interlock switch is open Verify that the printhead Head Lift Lever has been locked down completely into the stand off Interloc...

Page 68: ...n This will reformat an internal module Use Advanced Setup Modules in the Menu to test the module A hardware problem exists call for service PVU PG TUPDL The printer s Label Edge Sensor does not detect labels Ensure the labels are properly fed through the Label Edge Sensor Loose connection or possible defective sensor call for service QSJOUIFBE GMU The system has detected a printhead control circu...

Page 69: ...e Appendix F for additional information or contact a Media Representative The ribbon core may be too large Ensure that the ribbon supply core fits snugly on the Ribbon Supply Hub The printer may be set to Transfer but is using direct thermal labels Defective or dirty ribbon sensor call for service SJC TBWFS GBVMU The ribbon saver operation failed Disable the option through the Menu Reset the print...

Page 70: ...ensor or dust blocking the sensor Label Edge Sensor may be out of position for the size or type of media being used Re adjust the position The wrong type of Sensor TOF has been chosen Re configure the printer for the label type being used Possible defective Label Edge Sensor call for service Listen for drive motor operation and verify that the platen roller is turning If not call for service ...

Page 71: ...nfiguration Label using the power up method n Press and hold in the Feed button while turning the printer On o Release the Feed button when the printer display reads DYNAMIC RAM DIAGNOSTICS p The printer will print a set of Configuration Labels and then enter the Character Dump Mode Figure 7 1 shows a sample Character Dump Label Send a label format to the printer The hex code output will be immedi...

Page 72: ......

Page 73: ...B K 75 4B k 107 6B FF 12 0C 44 2C L 76 4C l 108 6C CR 13 0D 45 2D M 77 4D m 109 6D SO 14 0E 46 2E N 78 4E n 110 6E SI 15 0F 47 2F O 79 4F o 111 6F DLE 16 10 0 48 30 P 80 50 p 112 70 DC1 17 11 1 49 31 Q 81 51 q 113 71 DC2 18 12 2 50 32 R 82 52 r 114 72 DC3 19 13 3 51 33 S 83 53 s 115 73 DC4 20 14 4 52 34 T 84 54 t 116 74 NAK 21 15 5 53 35 U 85 55 u 117 75 SYN 22 16 6 54 36 V 86 56 v 118 76 ETB 23 1...

Page 74: ... AD 205 CD Ý 237 ED Ä 142 8E 174 AE 206 CE 238 EE Å 143 8F 175 AF 207 CF 239 EF É 144 90 176 B0 ð 208 D0 240 F0 æ 145 91 177 B1 Ð 209 D1 241 F1 Æ 146 92 178 B2 Ê 210 D2 242 F2 ô 147 93 179 B3 Ë 211 D3 3 4 243 F3 ö 148 94 180 B4 È 212 D4 244 F4 ò 149 95 Á 181 B5 213 D5 245 F5 û 150 96 Â 182 B6 Í 214 D6 246 F6 ù 151 97 À 183 B7 Î 215 D7 247 F7 ÿ 152 98 184 B8 Ï 216 D8 º 248 F8 Ö 153 99 185 B9 217 D9...

Page 75: ...fonts all of the characters take up the same amount of space when printed This is helpful when using variable data in a fixed area The sizes of these fonts are shown in Table B 1 The Triumvirate font number 9 is a proportional font each character will take up a different amount of space when printed For example the letter W will be larger than the letter I Listed below are a few of the 29 scaleabl...

Page 76: ...I Characters Decimal 0 32 126 1 32 168 171 172 225 2 32 168 171 172 225 3 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 4 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 5 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 6 32 35 38 40 58 65 90 128 142 144 146 153 154 156 157 165 168 225 7 32 126 8 32 48 57 60 62 67 69 78 83 84 88 90 9 32 126 128 ...

Page 77: ...rcase and lowercase alphanumeric font that includes descenders and ascenders 2 Identifies a 138 character alphanumeric upper and lowercase font 3 Identifies a 62 character alphanumeric uppercase font 4 Identifies a 62 character alphanumeric uppercase font 5 Identifies a 62 character alphanumeric upper case font ...

Page 78: ...Operator s Manual B 4 6 Identifies a 62 character alphanumeric uppercase font 7 Identifies a font that prints OCR A size I 8 Identifies a font that prints OCR B size III 9 Identifies the internal Triumvirate font ...

Page 79: ...leaved 2 of 5 with modulo 10 checksum Varies M 10 0 9 K Plessey Varies M 10 0 9 Option is last character for second M 11 checksum L Interleaved 2 of 5 with modulo 10 checksum shipping bearer bars 13 M 10 0 9 M UPC 2 digit add 2 digits Yes 0 9 N UPC 5 digit add 5 digits Yes 0 9 O Code 93 Varies No All 128 ASCII characters p Postnet Varies Yes 0 9 Q UCC EAN Code 128 19 digits Yes 0 9 R UCC EAN Code ...

Page 80: ...PE Series Operator s Manual B 6 ...

Page 81: ...PE Series Operator s Manual B 7 Barcode O ...

Page 82: ...PE Series Operator s Manual B 8 Barcode S Barcode T Barcode z ...

Page 83: ...c pin assignments is required Configurations for typical interfaces are shown below contact your distributor for ordering information The parallel interface connection can be made using a Centronics parallel interface cable Null Modem or Straight Cable MXM PC DB25P to Printer PC DB9P to Printer RS 422 Connection Table C 1 Serial Cable Requirements ...

Page 84: ...PE Series Operator s Manual C 2 ...

Page 85: ...e tested and monitored with a simple test circuit The schematic for this test circuit is shown below Be sure to enable the Applicator Port through the Front Panel Menu to permit the use of SW 1 SW 1 can be a normally open momentary or combination of both Figure D 1 Applicator Port Test Circuit ...

Page 86: ...PE Series Operator s Manual D 2 ...

Page 87: ... sequence was sent to the Printer The Printer did not understand the command sequence and terminated the command interpreter Upper case R This code will be sent every time the Printer is turned on this means there was a hardware reset Upper case T This means that the Printer has had a watchdog time out condition This is how a software reset occurs A software reset is made by sending the command se...

Page 88: ...E 2 PE Series Operator s Manual ...

Page 89: ... 12 dots mm Maximum Print Speed PE42 10 i p s PE43 8 i p s Maximum Print Width PE42 4 1 in 104 mm PE43 4 16 in 105 7 mm Maximum Print Length with standard memory PE42 12 in 305 mm PE43 15 in 381 mm Minimum Print Length 0 25 in 6 4 mm Communications Protocols RS 232c RS 422 RS 485 and Parallel Speeds 300 to 19 200 baud Word Length 7 bit or 8 bit Handshaking XON XOFF receive mode only and CTS DTR ...

Page 90: ...ondensing Physical Dimensions H 11 81 in W 9 65 in D 15 1 in 299 7 mm x 245 11 mm x 386 0 mm Weight 27 lbs 12 26 kg Media Width 1 0 in 25 4 mm to 5 in 127 mm Length with standard memory PE42 12 in 305 mm PE43 15 in 381 mm Thickness 0 0025 in 0 0635 mm to 0 0100 in 0 254 mm Media Sensing Transmissive and Reflective Ribbon Widths and Lengths On a 1 inch core 25 mm 38 mm 51 mm 64 mm 76 mm 89 mm 102 m...

Page 91: ...umvirate from AGFA in both portrait and landscape orientations from 6 to 48 point sizes Font Expansion All fonts expandable vertically and horizontally up to 24x Fonts and Graphics can be printed in four directions 0 90 180 and 270 Bar Codes Code 39 Interleaved 2 of 5 Code 128 subsets A B and C Codabar LOGMARS UPC A UPC E UPC 2 5 digit addendums EAN 8 EAN 13 EAN 2 5 digit addendums UPC random weig...

Page 92: ...PE Series Operator s Manual F 4 Printer Dimensions Figure F 1 Print Engine Critical Dimensions ...

Page 93: ...abel thickness 0 010 0 0025 G Width of sensor opening 0 500 0 170 H Distance media edge to sensor opening 2 250 0 200 I Reflective sensor mark width It is recommended that the entire width of the label is marked N A 1 000 J Distance between reflective mark 99 99 0 500 K Reflective sensor mark length 99 99 0 100 Table F 1 Acceptable Media Specifications Note The reflective sensor mark must be carbo...

Page 94: ...hermal transfer media combinations Image quality is affected by the label top coating and ribbon combinations Ribbon backcoating is highly recommended It provides protection for the printhead and many also provide an antistatic coating The following table is meant only as a guide For the correct selection always consult a qualified Media Representative Label Type Print Speed Print Energy Image Dur...

Page 95: ...PE Series Operator s Manual G 1 Appendix G Menu Tree ...

Page 96: ...PE Series Operator s Manual G 2 ...

Page 97: ...purposes other than those for which they were manufactured This warranty also does not cover loss damages resulting from accident or damages resulting from unauthorized service Thermal printhead This warranty is limited to a period of one year 365 days or 1 000 000 linear inches of use whichever comes first for the PE42 PE43 Print Engine thermal printhead This one year warranty is valid only if a ...

Page 98: ...max shall be subject to Datamax s confirmation that such product meets Datamax warranty In the event of a defect covered by its warranty Datamax will return the repaired or replaced product to the Purchaser at Datamax s cost With respect to a defect in Hardware covered by the warranty the warranty shall continue in effect until the end of the original warranty period or for sixty 60 days after the...

Page 99: ... shall in no event exceed the total amounts paid to Datamax hereunder by the purchaser for a defective product In no event shall Datamax be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some States do not permit the exclusion of ...

Page 100: ...PE Series Operator s Manual H 4 ...

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