Chapter 4 – Maintenance and Adjustments
27
Cleaning Card Procedure
If printing with direct thermal media, thermal transfer media with wax/resin ribbon combinations, or if the
Cotton Swab technique was not successful, clean the printhead as follows:
a) Press the Printhead Latch and then raise the Printhead Carrier Assembly. Wait briefly for the
Printhead to cool.
b) Remove media and ribbon then place a Cleaning Card under the Printhead (part number 70-2013-
01).
c) Lower the Printhead Carrier Assembly and press downward until locked. Turn the Media Width
Thumbwheel counterclockwise as far as possible.
d) Close the cover then press
F2
Button to initiate cleaning.
e) After the cleaning card has been run through the printer, reinstall media (and ribbon, if needed).
Plug in and turn ON the printer. Run a few sample labels and examine them. If streaking is still
present, use the Cleaning Film Procedure, below; otherwise, this completes cleaning.
Cleaning Film Procedure
If printing with thermal transfer media and resin ribbon, when printing with a Heat Value of 22 or higher, or
when other methods prove unsuccessful, clean the printhead as follows:
a) Press the Printhead Latch and then raise the Printhead Carrier Assembly. Wait briefly for the
Printhead to cool.
b) Remove media and ribbon then place a sheet of Cleaning Film under the Printhead (part number
70-2087-01).
c) Lower the Printhead Carrier Assembly and press downward until locked. Turn the Media Width
Thumbwheel counterclockwise as far as possible.
d) Close the cover then press
F2
Button to initiate cleaning.
e) After the cleaning film has been run through the printer, turn OFF the Power Switch and unplug
the printer. Open the cover then raise the Printhead Assembly and wait briefly for the
Printhead to cool. Using a cotton swab moistened (not soaked) with isopropyl alcohol, clean the
Printhead then allow it to dry.
f) Reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few sample labels
and examine them. If streaking is still present, the Printhead may need to be replaced; see
Section 4.4.
Summary of Contents for Mark II
Page 1: ...Operator s Manual ...
Page 2: ......
Page 8: ......
Page 10: ...2 Chapter 1 Getting Started ...
Page 20: ...12 Chapter 2 Printer Setup ...
Page 40: ...32 Chapter 4 Maintenance Adjustments ...
Page 46: ...38 Appendix A Specifications ...