Datamax H-Class H-6 Series Maintenance Manual Download Page 3 | Manualshive

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Contents

1

Overview

2

Adjustments and Maintenance

3

Troubleshooting

4

Removal and Replacement

Mantenimiento Periféricos Informáticos C/Canteras,15 28860 Paracuellos de Jarama Madrid Tel: 91 748 16 04 www.mpi.com.es

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Summary of Contents for H-Class H-6 Series

Page 1: ...H Maintenance Manual Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 2: ...event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software CAUTION Lithium Battery There is a danger of explosion or fire if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used b...

Page 3: ...nts 1 Overview 2 Adjustments and Maintenance 3 Troubleshooting 4 Removal and Replacement Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 4: ...ii Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 5: ...Side View User All Models 3 1 1 2 1 Side View User H 6XXX H 8308 Models 4 1 1 2 1 1 Side View User H 8308 Models 4 1 1 3 Side View Electronics 5 1 1 4 Rear View 5 Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 6: ...ii Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 7: ...om For operating information reference the Operator s Manual part number 88 2329 01 and For software language information reference the Class Series Programmer s Manual part number 88 2316 01 Important Information The exclamation point inside an equilateral triangle is intended to alert the technician to the presence of important operating maintenance or servicing information Always as with all el...

Page 8: ... Tag affixed to the rear of the printer Use the model number when referencing specific information in this manual 1 1 1 Front View 3 6 5 7 8 1 2 4 9 Item Number Item Description 1 User Interface 2 Front Plate 3 Front Plate Connector 4 USB Host Ports 5 Assist Roller 6 Platen Roller 7 Printhead 8 Ribbon Shield 9 Access Cover Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de J...

Page 9: ...12 Ribbon Idler Adjustment 13 Printhead Latch 14 Media Sensor Slide Tab 15 Media Guide 16 Media Retainer 17 Powered Internal Rewinder Assembly 18 Media Hub 19 Media Backstop 20 Ribbon Supply Hub 21 Ribbon Take Up Hub Optional feature Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 10: ...ck Support 31 Bouncer Assembly 1 1 2 1 1 Side View User H 8308 Models The following item is specific to H 8308 model printers equipped with the Powered Internal Rewind option 32 Item Number Item Description 32 Rewinder Support Bracket Assembly Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 11: ...Rear View 23 29 28 26 25 24 27 Item Number Item Description 23 Card Cage 24 External Media Slot 25 Fan Filter 26 AC Receptacle 27 Serial Tag 28 Power Switch 29 Main Logic CCA Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 12: ...Overview 1 6 Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 13: ...e Printhead 23 2 4 1 1 Cotton Swab Procedure 25 2 4 1 2 Cleaning Card Procedure 25 2 4 1 3 Cleaning Film Procedure 26 2 4 2 Cleaning the Platen and Assist Rollers 27 2 4 3 Cleaning the Present Sensor and Peel Present Options 28 2 4 3 1 Cleaning the Present Sensor 28 2 4 3 2 Cleaning the Standard Peel Present Option 29 2 4 3 3 Cleaning the Heavy Duty Peel Present Option 30 2 4 4 Cleaning the Media ...

Page 14: ...8 Cleaning the Cutter 37 2 4 9 Cleaning the Fan Filter 39 2 5 Updating Firmware 40 2 6 Boot Loader Program Updates 41 2 7 Resetting the Printer 42 2 7 1 Soft Reset 43 2 7 2 Level One Reset 43 2 7 3 Level Two Reset 43 Mantenimiento Periféricos Informáticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 91 748 16 04 www mpi com es ...

Page 15: ... Manual for details Use the steps below to calibrate the printer 1 Ensure that the printer is ON and in an idle state i e not off line with media loaded the media sensor adjusted and the sensor type selected See the Operator s Manual for details 2 Press and hold the FEED Key until one label TOF has been output then release the key and wait for the printer to process the data There are two possible...

Page 16: ...TEM SETTINGS menu has been enabled and that the Media SENSOR TYPE in the MEDIA SETTINGS menu has been selected Then use the steps below and the displayed prompts to guide you through the procedure Step Action Displayed Message Comment s 1 Press the MENU Button CANNOT CALIBRATE or UNCALIBRATED See the Operator s Manual for menu navigation tips 2 Press the ENTER Key to access MEDIA SETTINGS and then...

Page 17: ... Media Install media Position the Media Sensor per the table below For die cut media SCAN BACKING PRESS ESC KEY yyy or for reflective media SCAN MARK PRESS ESC KEY yyy This sets the gap or mark value where yyy is a numerical value representing the sensor reading for the TOF indicator Do not position a media perforation over the sensor when taking any sensor reading If using media with small notche...

Page 18: ...rve the display for the outcome of the calibration then press the ESC Key For die cut media GAP MODE CALIBRATION COMPLETE or for reflective media REFLECTIVE MODE CALIBRATION COMPLETE or for continuous media CONTINUOUS MODE CALIBRATION COMPLETE Calibration was successful If Warning Low Backing is displayed a typical message when calibrating notched media or die cut labels on a transparent liner cal...

Page 19: ...ation method has failed see Section 2 1 2 To facilitate the placement of the media sensor the printhead assembly can be raised During this procedure sampled readings will be used to manually establish the best gain algorithm for sensing the media The steps below will guide you through the procedure Step Action Displayed Message Comment s 1 Press the MENU Button CANNOT CALIBRATE or UNCALIBRATED See...

Page 20: ...ective media then press the ENTER Key TRAN SENSOR GAIN 0 31 YYY 25 The examples that follow detail the calibration of die cut media however unless otherwise noted the procedure for calibrating reflective media is the same 5 Install media Position the Media Sensor under the label then lower and latch the Printhead Assembly TRAN SENSOR GAIN 0 31 YYY 25 If using preprinted media ensure the label area...

Page 21: ...y one press the ENTER Key note the Label Value Repeat this process to document the Label Values for the thirty remaining Gain Numbers TRAN SENSOR GAIN 0 31 YYY 00 The YYY value represents the current sensor reading The numbers given in this procedure are meant only as samples actual measurements will vary Do not position the Media Sensor under a perforation The LEFT and RIGHT Buttons shift the cur...

Page 22: ... 0 31 YYY 31 Do not position the Media Sensor under a perforation Also do not move the position of the Media Sensor after it has been adjusted 8 Use the UP DOWN LEFT and RIGHT Buttons to set the Gain Number to 00 and then press the ENTER Key Record the reading as a TOF Value for Gain Number 00 in the table as shown below Increment the Gain Number and press the ENTER Key note the TOF Value Repeat t...

Page 23: ... 08 In this example Gain Number 08 is chosen because where both the Label Value 178 and TOF Value 32 are above twenty it delivers the highest Difference Value 146 Gain Number Label Value TOF Value Difference Value 00 252 248 4 01 250 245 5 06 200 88 112 07 189 58 131 08 178 32 146 09 167 19 N A 31 131 14 N A Step Action Displayed Message Comment s 10 Use the UP and DOWN Buttons to enter the Gain N...

Page 24: ...Printhead Assembly Record the sensor reading as G or M C Raise the Printhead Assembly Remove all media from the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as E TRAN SENSOR GAIN 0 31 YYY 08 Where YYY is a numerical value representing the current sensor reading The re sampled values may differ from those previously recorded This is normal do not readjust the M...

Page 25: ...oll to GAP SENSOR LEVEL or if using reflective media MARK SENSOR LEVEL and then press the ENTER Key Use the UP DOWN LEFT and RIGHT Buttons to set the Gap or Mark value determined in Step 11 and then press the ENTER Key GAP SENSOR LEVEL 0 255 035 14 Press the ESC Key Use the DOWN Button to scroll to EMPTY SENSOR LEVEL and then press the ENTER Key Use the UP DOWN LEFT and RIGHT Buttons to set the Em...

Page 26: ...Advanced Menu Go to Media Settings Sensor Calibration Advanced Entry Tran or REFL Sensor Gain then lower the corresponding Gain Setting by one Exit the menu and save your changes Test your media at the new setting If necessary repeat until a usable Gain setting is obtained 2 2 Printhead Assembly Adjustments To ensure consistent print quality across the full range of available media types and sizes...

Page 27: ...e produced as shown in Example 1 below Example 1 An over adjusted Leveling Cam produces an image that fades across the width of the label 3 While continuing to print rotate the Leveling Cam clockwise one click at a time until the printed labels contain a complete even image as shown in Example 2 below Example 2 Proper adjustment produces a complete image with even print contrast across the label N...

Page 28: ...tment Screws This adjustment is normally NOT REQUIRED following printhead replacement 1 Load media and ribbon if thermal transfer printing Disengage the Leveling Cam see Section 2 2 1 2 Rotate the two Locking Screws counterclockwise one turn 3 Rotate the two Burn Line Adjustment Screws counterclockwise three to four turns 4 Select the VALIDATION LABEL from the TEST Menu see the Operator s Manual f...

Page 29: ... critical indicator Note When the Locking Screws are snug turning the Adjustment Screws counterclockwise will NOT move the printhead outward if you have adjusted the printhead too far inward restart the procedure beginning at Step 1 8 Tighten both Locking Screws then print a final VALIDATION LABEL to verify the adjustment 2 2 3 Printhead Voltage CAUTION This procedure requires voltage measurement ...

Page 30: ...a digital multi meter DMM set to measure DC voltage probe J2 Pin 3 with the positive lead and J2 Pin 8 with the negative lead J2 RP1 Pin 1 J2 RP1 Pin 1 Short Model Potentiometer and J2 Location Tall Model Potentiometer and J2 Location 4 In the table below locate the Resistance found in Step 2 Turn ON the printer and wait breifly Press the FEED Key to temporarily enable about thiry seconds the volt...

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