Quick Reference Guide
17
Warranty
Datalogic warrants to Customer that this product will be free from
defects in materials and workmanship for a period of 3 years from
product shipment. In order to obtain service under this Warranty,
Customer must notify Datalogic of the claimed defect before the
expiration of the Warranty period and obtain from Datalogic a return
authorization number for return of the product to designated Data-
logic service center. If Datalogic determines Customer’s claim is
valid, Datalogic will repair or replace product without additional
charge for parts and labor. Customer shall be responsible for pack-
aging and shipping the product to the designated Datalogic service
center, with shipping charges prepaid. Datalogic shall pay for the
return of the product to Customer if the shipment is to a location
within the country in which the Datalogic service center is located.
Customer shall be responsible for paying all shipping charges,
duties, taxes, and any other charges for products returned to any
other locations.
Warranty is subject to the limitations and exclusions set forth in the
paragraphs that follow.
WARRANTY SET FORTH ABOVE IS IN LIEU OF ANY OTHER WARRAN-
TIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND
FITNESS.
Exclusions
Warranty coverage shall not apply to any claimed defect, failure or
damage which Datalogic determines was caused by: abuse, neglect,
improper use of product; failure to provide product maintenance,
including but not limited to cleaning of the scan window in accor-
dance with product reference guide; installation or service of prod-
uct by other than Datalogic representatives; use of product with any
other instrument, equipment or apparatus; modification or altera-
tion of product or units with Warranty Void labels that have been
tampered with. External cables and replacement of upper window/
cartridge due to scratching, stains or other degradation will not be
covered under the Warranty. External power supplies returned for
service must be accompanied by the original product for perfor-
mance of service.
Returned products that Datalogic Inc. has determined are not cov-
ered by Warranty, will be charged Datalogic Inc. standard repair
rates then in effect for repair of product. Replacement of scan win-
dow due to scratching, stains or other degradation will not be cov-
