Datacard CR500 User Reference Guide
Clean the System
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Clean the Print Unit
Use the single-sided, adhesive cleaning card (part no. 506277-001) to clean the card
load roller, the print unit card feed rollers, and the heated roller. The card load roller
moves cards into the print unit. The card feed rollers move the card through the
printer. The heated roller provides the heat that transfers the film to the card. Clean
the print unit after every 200 cards or when you change the ink ribbon.
Caution:
Use the single-sided cleaning card whose label reads “Printer
Only.” Inserting a dual-sided cleaning card into the printer will damage
the printer.
1. Before beginning this procedure, do the following:
a. Clean the cleaning unit as described in “Clean the Card Cleaning Rollers
and Cleaning Unit” on page 20.
b. Clean the multi-hopper as described in “Clean the Multi-Hopper” on
page 24.
c. If closed, unlock and open the security enclosure door and the print unit
door.
d. Power off the printer. Wait approximately 10 to 20 minutes for the
printer to cool down.
Caution:
Do not clean the heated roller while it is hot. Allow the printer
to cool, or perform cleaning before the heated roller reaches operating
temperature.
2. Remove the concealed output stacker.
3. Remove the retransfer film cartridge
a. Press the retransfer film cartridge eject button and remove the retransfer
film cartridge.
b. Close the print unit door.
4. Remove the cards from the multi-hopper. Keep the security enclosure cover
open.
5. Remove the protective paper from the single-sided cleaning card.
Caution:
Make sure that you use the single-sided cleaning card with the
label “Printer Only” and part no. 506277-001. Inserting the incorrect
cleaning card into the printer will damage the printer.
6. Insert the cleaning card into the exception card slide with the sticky side facing
up.
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506277-001
