Agilent 7890
6 Troubleshooting
6 Troubleshooting
When the remedy for some problem cannot be discovered easily, the
recording of communication between
Clarity
and the chromatograph can
significantly help the
DataApex
support to discover the cause of the
problem.
The recording can be enabled by adding or amending the COMMDRV.INI
file in the
Clarity
installation directory (C:\CLARITY\CFG by default). The
file can be edited in any text editor (e.g. Notepad). Following section
should be edited or added:
[TCP_IP 192.168.0.100:9110]
echo=on
textmode=on
filename=Agilent7890_%D.txt
reset=off
Note:
Instead of 192.168.0.100:9110 type correct IP address and port used to
communicate with the
Agilent 7890
chromatograph. This port number is
displayed when the
GC Status
button in the
Method Setup - GC
dialog is
invoked or in the
Agilent 7890 Setup
dialog.
Note:
%D
(or
%d
) in the filename parameter means that the log will be created
separately for each day. The
reset=off
parameter disables deleting the
content of the log each time the station is started during the same day.
The created *.TXT files will greatly help in diagnosis of unrecognised
errors and problems in communication.
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