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18. WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian & New
Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian & New Zealand
Consumer Law.
Directed Electronics warrants that this product is free from defects in material and
workmanship for a period of 12 months from the date of purchase or for the period stated
on the packaging. This warranty is only valid where you have used the product in accordance
with any recommendations or instructions provided by Directed Electronics.
This warranty excludes defects resulting from alterations of the product, accident, misuse,
abuse or neglect.
In order to claim the warranty, you must return the product to the retailer from which it
was purchased or if that retailer is part of a National network, a store within that chain,
along with satisfactory proof of purchase. The retailer will then return the goods to Directed
Electronics. Directed Electronics will repair, replace or refurbish the product at its discretion.
The retailer will contact you when the product is ready for collection. All costs involved in
claiming this warranty, including the cost of the retailer sending the product to Directed
Electronics, will be borne by you.
Directed Electronics Address:
44 Translink Drive, Keilor Park Victoria Australia 3042
Ph:
+61 03 8331 4800
Email:
