Dascom T2150, User Manual

Page: 109 / 166

User guide Troubleshooting
101
Paper jam.
`
Eliminate the paper jam detec-
ted by the paper motion sensor.
For the procedure, see
Paper
jam (fanfold paper) , (page 97)
or Paper jam (single sheets) ,
(page 98).
Internal hardware error.
`
Try switching off and on.
`
Check if changes to options
have been previously carried
out.
`
Note down the display messa-
ge. Contact your dealer.
Transmission error from computer
to printer via the optional serial
interface.
`
Compare the interface configu-
ration of your printer with the
settings of your computer (pro-
tocol), see
Interfaces,
(page 143) .
`
Check the cable, if necessary
replace it.
`
The cable exceeds the maxi-
mum allowed length, see
Inter-
face specifications , (page 113).
Transmission error (serial inter-
face).
`
Compare the format setting of
your printer with the setting of
your computer.
`
Check the permissible cable
length, see
Interface specificati-
ons , (page 113).
`
See parity error.
Received data which has not yet
been printed is overwritten with
new data.
`
If an optional serial interface is
installed: Check that the correct
busy protocol (e.g. XON XOFF)
is set in the menu Serial inter-
face, protocol, see
Protocol
(Protocol) , (page 57).
`
Check the interface cable, see
section
Connecting the printer ,
(page 8) and Interfaces,
(page 143) .
Message Possible cause Corrective action
Paper Jam
Hardware Alarm
Parity Error
Frame Error
Overrun Error