Dalsa Falcon 1.4M100 XDR Monochrome, User Manual

Page: 71 / 95

Troubleshooting 71
5
Troubleshooting
The information in this chapter can help you solve problems that may occur during the setup of your
camera. Remember that the camera is part of the entire acquisition system. You may have to
troubleshoot any or all of the following:
•
power supplies
•
cabling
•
frame grabber hardware & software
•
host computer
•
light sources
•
optics
•
operating environment
•
encoder
Your steps in dealing with a technical problem should be:
7. Try the general and specific solutions listed in sections 5.1, 5.2, and 5.3.
8. If these solutions do not resolve your problem, see Technical Support on page 71 for information
on getting product support.
5.1 Common Solutions
5.1.1 Connections
The first step in troubleshooting is to verify that your camera has all the correct connections.
Power Supply Voltages
Check for the presence of all voltages at the camera power connector, not the power supply
connector. The voltage drop across the power cable can be large enough such that the voltage at the
camera no longer meets specifications. Verify the connector pinout and that all grounds are connected.
Refer to section 2.2.5 Power Connector on page 25 for details.
Note: Avoid hot plugging long power cables into the camera.