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Maintenance & Troubleshooting

12

4  Maintenance & Troubleshooting

Turn off power before performing any repair or maintenance work. Only qualified service 

personnel may access internal electronics� Disconnect power when not using the display�

Problem

Possible Cause

Solution/Items to Check

Display does not light

No power to the display

Check that the main circuit breaker for the 

display is on.
Check that the display is receiving 120 

VAC power.

Light strips do not light

No power to the control 

console

Ensure the console is plugged into a 

convenience outlet or 120 V power supply.
Exchange the console with a working 

console and enter the correct sport code 

to test. Replace console if necessary.

No wired signal from the 

console

Ensure a 1/4" phone signal cable is 

connected between 

J1

J2

, or 

J3

 on 

the control console and the signal jack 

located behind the right rear access door.

Improper connection 

between tables

Ensure 3-pin XLR cables are connected 

between all tables with light strips. The 

XLR input and output jacks are located 

behind the right and left rear access doors, 

respectively. 

Incorrect sport code

Ensure the correct sport code is being 

used. Refer to the console operation 

manual in 

Light Strip Controllers (p�3)

.

No signal to driver

Check that the red DS1 LED on the 

light strip driver lights up when sending 

commands from the control console. See 

LED Drivers (p�14)

.

No power to driver

Check that the green DS2 LED on the light 

strip driver remains lit up when the display is 

powered on. See 

LED Drivers (p�14)

.

Incorrect driver address 

or function

Check that the light strip driver is set to the 

correct address or function. See 

LED Drivers 

(p�14)

.

Backlit LEDs flicker

Under- or overloaded

Adjust loads on power supplies to be within 

recommended limits.

Malfunctioning power 

supply

Replace power supply. See 

Replacing a 

Power Supply (p�17)

.

Entire backlit display is 

not lighting

Bad wire connections

Restore connection.

Malfunctioning power 

supply

Check power supply and replace as 

needed. See 

Replacing a Power Supply 

(p�17)

.

Short

Search wiring for a short circuit between 

the red and blue wires. Replace bad wiring 

or use electrical tape to insulate the wires.

Overloaded

Adjust loads on power supplies to be within 

recommended limits.

One backlit LED module 

is not lighting

Malfunctioning module

Replace the module. See 

Replacing an 

LED Module in a String (p�16)

Summary of Contents for ST-2373 Series

Page 1: ...201 Daktronics Drive Brookings SD 57006 5128 www daktronics com support 800 325 8766 ST 2373 SERIES SCORER S TABLES DISPLAY MANUAL P1892 DD3460313 Rev 04 21 May 2020 ...

Page 2: ...he limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to ra...

Page 3: ...ip Kits 9 Radio Control 10 Possession Indicator 11 4 Maintenance Troubleshooting 12 Recommended Tools 13 Component Location Access 13 Front Access 13 Rear Access 13 LED Drivers 14 Replacing a Driver 15 Setting the Driver Address 15 Replacing an LED Module in a String 16 Replacing a Power Supply 17 Tabletop Possession Indicators 17 Replacement Parts 17 5 Daktronics Exchange and Repair Return Progra...

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Page 5: ... Figure 1 located on the inside of the right rear access door Refer to the table below for brief descriptions of the models in this manual Model Description Dimensions Weight Power 120 VAC ST 2373 4 Backlit Ad Panel seats 2 scorers 3 0 75 H x 4 7 W x 3 2 D 933 mm 1 40 m 965 mm 115 lb 52 kg 1320 Watts 12 Amps ST 2373 8 Backlit Ad Panel seats 4 scorers 3 0 75 H x 8 9 W x 3 2 D 933 mm 2 67 m 965 mm 2...

Page 6: ...s and the control location may also include control room layout and schematic Final Assembly Drawings describe internal display component locations and detailed product appearance with part numbers and quantities Ensure all applicable materials have been gathered before beginning the installation Contact a Daktronics sales coordinator or project manager Daktronics Nomenclature Most display compone...

Page 7: ...t strips require an All Sport 5000 console to control them Refer to End of Period Light Strip Kits p 9 for more information about installing optional light strips For operating instructions refer to the All Sport 5000 Series Control Console Operation Manual ED 11976 available online at www daktronics com manuals ...

Page 8: ...table skip ahead to Tabletop Setup p 7 If there is more than one table first refer to Multiple Table Connection p 4 Multiple Table Connection If more than one scorer s table is to be used as part of a single display face they must be lined up in the appropriate arrangement and attached to each other One table attaches to another using three latches on the right hand side of the table as viewed fro...

Page 9: ...cally be labeled 101 then the next table to its left will be 102 and so on 2 Position the two sections close together as shown in Figure 6 Note At this point ensure the flip latches are not sticking out the side of the tables prior to sliding the tables together as this may damage the latches 3 Slide the sections together as shown in Figure 7 Section number labels Figure 5 Section Number Label Loc...

Page 10: ...tch Tension The tension of the latches is pre set at the factory When engaged the latches should create a snug fit If there is a noticeable gap between the tables or if it is difficult to clasp the latches shut adjust the tension by following the steps below and referring to Figure 9 1 Use a 5 16 wrench to loosen the nut holding the metal hook in place 2 Turn the metal hook clockwise to tighten th...

Page 11: ... tabletop in the dropped position as shown in Figure 10 stand in the middle of one table and lift the tabletop upward as shown in Figure 11 3 While holding the tabletop in the upright position insert a 5 16 T handle wrench Daktronics part TH 1088 into the nearest of the four tabletop latch holes located in the bottom of the cable tray as shown in Figure 12 4 Rotate the wrench clockwise to engage t...

Page 12: ... the end of the section Four hook mounts attached to each end pad align with cutouts in the table frame 2 Lift the pad up so all four hook mounts may be inserted into the cutouts It is critical that all four hook mounts are positioned properly so they hold the pad securely onto the end of the table 3 Slide the pad downward in the angle of the frame after all four hook mounts are properly positione...

Page 13: ...are equipped with 4 or 8 convenience outlets depending on the table s width for plugging in control equipment and other small electronic devices A 10 Amp resettable breaker limits the total convenience outlet power draw Tables also feature 8 USB outlets 2 outlets with 4 ports each to power cellphones tablets and other equipment with USB chargers Refer to the Mechanical Specs drawing in Appendix A ...

Page 14: ...wn to the light strip driver location 4 Open the lower right access panel Connect the 6 pin plug from the receiver unit into the 6 pin to 5 pin adapter part W 1913 and then connect the adapter to the mating 5 pin jack on the light strip driver harness labeled J45 5 Note that the antenna connector now protrudes through the front of the cable tray a Install and tighten the lock washer and nut on the...

Page 15: ...t align with the center of the table s DWG 3547653 illustrates mounting and connection Possession indicators mount to the rear of the top of the table using included 10 24 x 0 625 machine screws Plug the power cord into the dedicated convenience outlet labeled POSS INDICATOR OUTLET ONLY To operate simply flip the switch on the back of the unit toward the side of the court that has possession and t...

Page 16: ...ectively Incorrect sport code Ensure the correct sport code is being used Refer to the console operation manual in Light Strip Controllers p 3 No signal to driver Check that the red DS1 LED on the light strip driver lights up when sending commands from the control console See LED Drivers p 14 No power to driver Check that the green DS2 LED on the light strip driver remains lit up when the display ...

Page 17: ...plays are simply removed from the front access doors in rear access displays must be removed to reach the internal display components Front Access To access components through the front refer to the instructions below and Figure 18 1 Disconnect the power to the display 2 Lift up the top pad remove the Phillips head screws along the top of the protective plex face panel and tilt the face panel outw...

Page 18: ... set to illuminate when the shot clock horn or the game clock horn sounds Move the gray wire to the appropriate terminal for the desired function BEFORE SERVICING DISCONNECT POWER AT EXPOSED TERMINALS HAZARDOUS VOLTAGE CAUTION TENSION DANGEREUSE À TERMINAUX EXPOSÉS DÉBRANCHEZ L ÉLECTRICITÉ AVANT L ENTRETIEN ATTENTION 1 RED BLK 2 PNK 3 TAN 4 SIGNAL OUT SIGNAL IN CUR LOOP SIGNAL TB 31 CR1 AC AC 1 BL...

Page 19: ...hich connector when attaching the new driver 3 Remove the wing nuts securing the driver to the driver tray 4 Carefully lift the driver from the display and place it on a clean flat surface 5 Position a new driver over the screws and tighten the nuts 6 Reconnect all plugs to the driver These are keyed connectors and will attach in one way only Do not force the connections 7 Ensure the new driver is...

Page 20: ...d apply it where the old module was just removed Press firmly on the top of the module to ensure proper adhesion 4 Connect the new module to the rest of the light string using wire nuts red to red and blue to blue Refer to Figure 22 2 Note Instead of using wire nuts to splice the red and blue wires together a set of jumper wires part 0A 1778 7007 may be connected between the positive red and negat...

Page 21: ...gnated convenience outlet 2 Remove the screws securing the possession indicator cover 3 Disconnect the power signal cable from the malfunctioning indicator 4 Use a 11 32 nut driver to remove the nuts securing the indicator and then lift it off the stud inserts 5 Position a new indicator over the studs making sure the small plastic spacers are still in place and then tighten the nuts 6 Reconnect th...

Page 22: ..._______ To participate in the Exchange Program follow these steps 1 Call Daktronics Customer Service Market Description Customer Service Number Schools including community junior colleges religious organizations municipal clubs and community centers 877 605 1115 Fax 605 697 4444 Universities and professional sporting events live events for auditoriums and arenas 866 343 6018 Fax 605 697 4444 2 Whe...

Page 23: ...amage during shipment Electronic components such as printed circuit boards should be placed in an antistatic bag before boxing Daktronics does not recommend using packing peanuts when shipping 4 Enclose name address phone number the case number a clear description of symptoms 5 Ship to Daktronics Customer Service Case 201 Daktronics Drive Dock E Brookings SD 57006 Daktronics Warranty Limitation of...

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Page 25: ...rm 9 8 7 Wide Light Strip Ctrl Clk Stop DWG 3381215 Block Dgrm 9 8 7 4 Wide Lt Strip Ctrl Sec Tbl DWG 3381221 Block Diagram ST 23XY Backlit DWG 3386404 Schematic 4Col Drvr 16V Light Strip Control DWG 3394094 Block Dgrm 9 8 7 4 Wide Light Strip Ctrl EOP Intl DWG 3408332 Block Diagram ST 23XY Backlit Intl DWG 3416936 Mechanical Specs ST 2363 2373 DWG 3462318 Poss Ind Attachment Manual DWG ST A3 DWG ...

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Page 27: ...LK P2 1 TO 3 2 1 BLK REAR VIEW DETAIL A BLK DETAIL B POSS INDICATOR HARNESS 0A 1892 7002 REV TITLE PROJECT INCHES MILLIMETERS DESIGN SCALE DIM UNITS DATE SHEET DO NOT SCALE DRAWING FUNC TYPE SIZE DRAWN JOB NO ST 23XX TABLES SCHEM TABLE TOP POSS INDICTOR W PWR CORD BFOLKER 6 JUN 16 P1892 R 03 B NONE BFOLKER 3378521 01 DETAIL C 120V ORIENTATION 240V ORIENTATION REV DATE BY 01 09 NOV 16 CLT ADDED ZIP...

Page 28: ...O ST A3 BLOCK DGRM 9 8 7 4 WIDE LIGHT STRIP CTRL EOP AHUNTER 8 JUN 16 P1778 F 01 B NTS ACAMPBE 3381207 00 V37 V35 V36 V44 120V USES 1AMP FUSE V45 P Pa ar rt t D DW WG G 0 03 33 38 81 12 20 07 7 V Ve er rs si io on n 0 00 0 4 4 D De es sc cr ri ip pt ti io on n B BL LO OC CK K D DG GR RM M 9 9 8 8 7 7 4 4 W WI ID DE E L LI IG GH HT T S ST TR RI IP P C CT TR RL L E EO OP P L Li if fe ec cy yc cl le ...

Page 29: ...1215 01 MAKE SURE TO LAND WIRE AT THIS LOCATION THIS ASSEMBLY IS SET SPECIFICALLY FOR A CLOCK STOP FUNCTION V38 V44 V36 120V USES 1AMP FUSE V45 V46 REV DATE BY 01 16 AUG 16 CLT ADDED EXTRA CLOCK STOP OUT IN CABLE TRAY PER EC 22200 P Pa ar rt t D DW WG G 0 03 33 38 81 12 21 15 5 V Ve er rs si io on n 0 01 1 2 2 D De es sc cr ri ip pt ti io on n B BL LO OC CK K D DG GR RM M 9 9 8 8 7 7 W WI ID DE E ...

Page 30: ...TRL SEC TBL AHUNTER 8 JUN 16 P1778 F 01 B NTS ACAMPBE 3381221 01 V38 V37 V45 V46 V43 V44 V47 V48 REV DATE BY 01 16 AUG 16 CLT ADDED EXTRA CLOCK STOP OUT IN CABLE TRAY PER EC 22200 P Pa ar rt t D DW WG G 0 03 33 38 81 12 22 21 1 V Ve er rs si io on n 0 01 1 2 2 D De es sc cr ri ip pt ti io on n B BL LO OC CK K D DG GR RM M 9 9 8 8 7 7 4 4 W WI ID DE E L LT T S ST TR RI IP P C CT TR RL L S SE EC C T...

Page 31: ...ECTION DETAIL AC IN V50 0A 1778 7006 1 ENSURE RED WIRE QUICK CONNECTS ARE CONNECTED TO POSITIVE TERMINALS AND BLACK WIRE QUICK CONNECTS ARE CONNECTED TO NEGATIVE TERMINALS TO PREVENT DAMAGE TO LIGHT STRINGS START AT NEAREST LIGHT STRING TO POWER SUPPLY IN ORIENTATION SHOWN 0A 1778 7007 1 HARNESS IS USED ANY TIME LIGHT STRING NEEDS TO BE SPLICED TOGETHER TYPICAL 3 THESE HARNESSES NOT USED ON 4 WIDE...

Page 32: ...OL CTIESZEN 23 JUN 16 P1892 R 03 A NTS CLT 3394094 02 REV DATE BY 01 16 AUG 16 CLT ADDED RADIO CONNECTION PER EC 22200 REV DATE BY 02 09 NOV 16 CLT ADDED ZIP TIE LOCATIONS PER EC 22756 P Pa ar rt t D DW WG G 0 03 33 39 94 40 09 94 4 V Ve er rs si io on n 0 02 2 2 2 D De es sc cr ri ip pt ti io on n S SC CH HE EM MA AT TI IC C 4 4C CO OL L D DR RV VR R 1 16 6V V L LI IG GH HT T S ST TR RI IP P C CO...

Page 33: ...ICS INC OR ITS WHOLLY OWNED SUBSIDIARIES COPYRIGHT 2016 DAKTRONICS INC USA THIRD ANGLE PROJECTION BH REV TITLE PROJECT INCHES MILLIMETERS DESIGN SCALE DIM UNITS DATE SHEET DO NOT SCALE DRAWING FUNC TYPE SIZE DRAWN JOB NO ST A3 BLOCK DGRM 9 8 7 4 WIDE LIGHT STRIP CTRL EOP INTL CLT 12 JUL 16 P1892 F 03 B NTS CTIESZEN 3408332 A V37 V35 V36 V44 240V USES 5 AMP FUSE V45 ...

Page 34: ...BS ATTACH GROUND RING OF 0A 1778 7006 TO PS USING ANOTHER HC 1354 1 10 IN LBS START LED STRING W POSITIVE TERMINAL ON LEFT SIDE FRONT VIEW POWER SUPPLY CONNECTION DETAIL AC IN V50 0A 1778 7006 1 ENSURE RED WIRE QUICK CONNECTS ARE CONNECTED TO POSITIVE TERMINALS AND BLACK WIRE QUICK CONNECTS ARE CONNECTED TO NEGATIVE TERMINALS TO PREVENT DAMAGE TO LIGHT STRINGS START AT NEAREST LIGHT STRING TO POWE...

Page 35: ... LOCATED IN THE REAR OF THE TABLE 3 4 POWER DISTRIBUTION IS LOCATED IN THE REAR OF THE TABLE 4 0 STRUCTURAL NOTES 4 1 ESTIMATED WEIGHT TBD 4 2 ANY NON DAKTRONICS SUPPLIED EQUIPMENT SPECIFICATIONS MUST BE SUBMITTED TO DAKTRONICS PRIOR TO DISPLAY FINAL DESIGN 4 3 ALL SCORE TABLE ASSEMBLY HARDWARE SHALL BE PROVIDED BY DAKTRONICS 5 0 PROJECT RESPONSIBILITIES 5 1 ALL ON SITE WORK TO BE DONE IN ACCORDAN...

Page 36: ... OUTLET FURTHEST TO THE RIGHT WHEN VIEWED FROM THE REAR PER EACH TABLE FRONT VIEW FRONT VIEW FRONT VIEW SCALE 1 10 REAR VIEW POWER CORD NOT SHOWN SCALE 1 10 SIDE VIEW POWER CORD NOT SHOWN SCALE 1 10 REAR VIEW DEDICATED POSSESSION INDICATOR OUTLET SEE DETAIL A SECURE POSSESSION INDICATOR WITH 10 24 MACHINE SCREWS TO ACCESS MODULES LOOSEN SCREWS AND LIFT OFF POSSESION INDICATOR SO TOP PAD CAN BE HIN...

Page 37: ... SUPPLY CONNECTION DETAIL AC IN V50 0A 1778 7006 1 ENSURE RED WIRE QUICK CONNECTS ARE CONNECTED TO POSITIVE TERMINALS AND BLACK WIRE QUICK CONNECTS ARE CONNECTED TO NEGATIVE TERMINALS TO PREVENT DAMAGE TO LIGHT STRINGS START AT NEAREST LIGHT STRING TO POWER SUPPLY IN ORIENTATION SHOWN 0A 1778 7007 1 HARNESS IS USED ANY TIME LIGHT STRING NEEDS TO BE SPLICED TOGETHER TYPICAL 3 THESE HARNESSES NOT US...

Page 38: ...TIVE TERMINALS AND BLACK WIRE QUICK CONNECTS ARE CONNECTED TO NEGATIVE TERMINALS TO PREVENT DAMAGE TO LIGHT STRINGS START AT NEAREST LIGHT STRING TO POWER SUPPLY IN ORIENTATION SHOWN 0A 1778 7007 1 HARNESS IS USED ANY TIME LIGHT STRING NEEDS TO BE SPLICED TOGETHER TYPICAL 3 THESE HARNESSES NOT USED ON 4 WIDE TABLES BLUE WIRE CONNECTS NEGATIVE WITH NEGATIVE RED WIRE CONNECTS POSITIVE WITH POSITIVE ...

Page 39: ...TTACHED IN THE FIELD PACKAGE LIGHT STRIP BRACKET ASSEMBLIES WITH HARDWARE HC 1186 7 AND HC 1530 7 PER ASSEMBLY HC 1238 4 10 IN LBS ATTACH TO DOOR USING IN PRIMARY DISPLAY ONLY 0A 1892 8201 INTL CLK STOP EOP DRIVER 0A 1892 7201 FOR LIGHT STRIP PLACEMENT REFERENCE TOP LEFT VIEW 0A 1892 7023 1 EOP CLK STOP SECONDARY LIGHT STRIP IN OR 0A 1892 7020 1 PRIMARY LIGHT STRIP IN SECONDARY LIGHT STRIP OUT EOP...

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Page 41: ...Daktronics Warranty and Limitation of Liability 37 B Daktronics Warranty and Limitation of Liability This section includes the Daktronics Warranty Limitation of Liability statement SL 02374 ...

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Page 43: ...ty per Incoterms 2020 otherwise End User shall pay transportation charges to return the Equipment back to the End User and such Equipment shall be shipped Ex Works Daktronics designated facility per Incoterms 2020 All returns must be pre approved by Daktronics before shipment Daktronics shall not be obligated to pay freight for any unapproved return End User shall pay any upgraded or expedited tra...

Page 44: ... Daktronics or M paint or refinishing the Equipment or furnishing material for this purpose 3 Limitation of Liability A Daktronics shall be under no obligation to furnish continued service under this Warranty if alterations are made to the Equipment without the prior written approval of Daktronics B It is specifically agreed that the price of the Equipment is based upon the following limitation of...

Page 45: ...ration of this warranty Alternatively an Extended Service Agreement may be purchased in conjunction with this Warranty for extended additional services For further information contact Daktronics Customer Service at 1 800 DAKTRONics 1 800 325 8766 Additional Terms applicable to sales outside of the United States The following additional terms apply only where the installation site of the Equipment ...

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