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MAN #650695
SERVICE AND REPAIR
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical support is
available to help you work through any questions or problems you may be having installing one of our
products. Please read through the Troubleshooting Guide. There, you will find the solution to most problems.
For additional support, please visit
. A “
Product Support
” link will be found at the
bottom of the home page.
Should you ever need to send the unit back for repairs, please call our technical support line,
(605) 332-6513, to request a Return Merchandise Authorization number.
•
Package the product in a good quality box along with plenty of packing material.
•
Ship the product by a common carrier with tracking abilities.
•
Be sure to include the RMA number on the package.
•
Include a complete description of the problem, with RMA number, your full name and address (street
address preferred), and a telephone number where you can be reached during the day.
•
Any returns for warranty work must include a copy of the dated sales receipt from your place of
purchase.
•
Send no money. We will contact you for payment.
Dakota Digital Limited Lifetime Warranty
DAKOTA DIGITAL warrants to the ORIGINAL PURCHASER of this product that should it, under normal use and
condition, be proven defective in material or workmanship for the lifetime of the original vehicle it was installed in, such
defect(s) will be repaired or repla
ced at Dakota Digital’s option.
This warranty does not cover nor extend to damage to the vehi
cle’s systems, and does not cover diagnosis, removal or
reinstallation of the product.
This Warranty does not apply to any product or part thereof which in the opinion of the Company has been damaged
through alteration, improper installation, mishandling, misuse, neglect, or accident.
Dakota Digital assumes no responsibility for loss of time, vehicle use, owner inconvenience nor related expenses.
Dakota Digital will cover the return standard freight once the product has been evaluated for warranty consideration,
however the incoming transportation is to be covered by the owner.
This Warranty is in lieu of all other expressed warranties or liabilities. Any implied warranties, including any implied
warranty of merchantability, shall be limited to the duration of this written warranty. No person or representative is
authorized to assume, for Dakota Digital, any liability other than expressed herein in connection with the sale of this
product.
WARNING:
This product can expose you to chemicals including lead, which is known to the
State of California to cause cancer and birth defects or other reproductive harm. For more
information go to
Summary of Contents for BIM-01-2-J1939
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