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10 Troubleshooting

Installer reference guide

28

RZAG71~Y1

Sky Air Alpha-series

4P486046-1A – 2017.08

6

Never directly connect power supply cables to compressors (U,
V, W). This can result in a compressor burnout.

9.3

Checklist for yearly maintenance
of the outdoor unit

Check the following at least once a year:

▪ Outdoor unit heat exchanger.

The  heat  exchanger  of  the  outdoor  unit  can  get  blocked  up  due  to
dust,  dirt,  leaves,  etc.  It  is  recommended  to  clean  the  heat
exchanger  yearly.  A  blocked  heat  exchanger  can  lead  to  too  low
pressure or too high pressure leading to worse performance.

10

Troubleshooting

10.1

Overview: Troubleshooting

In case of problems:

▪ See 

"7.5 Error codes when performing a test run" on page 26

.

▪ See the service manual.

This  section  provides  useful  information  for  diagnosing  and
correcting  certain  problems  which  may  occur  with  the  unit.  This
troubleshooting  and  related  corrective  actions  may  only  be  carried
out by the installer or service agent.

Before troubleshooting

Carry  out  a  thorough  visual  inspection  of  the  unit  and  look  for
obvious defects such as loose connections or defective wiring.

10.2

Precautions when troubleshooting

WARNING

▪ When  carrying  out  an  inspection  on  the  switch  box  of

the unit, always make sure that the unit is disconnected
from the mains. Turn off the respective circuit breaker.

▪ When a safety device was activated, stop the unit and

find  out  why  the  safety  device  was  activated  before
resetting  it.  NEVER  bridge  safety  devices  or  change
their  values  to  a  value  other  than  the  factory  default
setting.  If  you  are  unable  to  find  the  cause  of  the
problem, call your dealer.

DANGER: RISK OF ELECTROCUTION

WARNING

Prevent  hazard  due  to  the  inadvertent  resetting  of  the
thermal  cut-out:  this  appliance  must  NOT  be  supplied
through  an  external  switching  device,  such  as  a  timer,  or
connected to a circuit that is regularly turned ON and OFF
by the utility.

DANGER: RISK OF BURNING

11

Disposal

NOTICE

Do not try to dismantle the system yourself: the dismantling
of  the  system,  treatment  of  the  refrigerant,  oil  and  other
parts  must  comply  with  applicable  legislation.  Units  must
be  treated  at  a  specialised  treatment  facility  for  reuse,
recycling and recovery.

11.1

Overview: Disposal

Typical workflow

Disposing of the system typically consists of the following stages:

1

Pumping down the system.

2

Bringing the system to a specialized treatment facility.

INFORMATION

For more details, see the service manual.

11.2

About pump down

The  unit  is  equipped  with  an  automatic  pump  down  function,  with
which you can collect all refrigerant from the system into the outdoor
unit.

NOTICE

The outdoor unit is equipped with a low pressure switch or
a low pressure sensor to protect the compressor by turning
it OFF. NEVER short-circuit the low pressure switch during
pump down operation.

11.3

To pump down

DANGER: RISK OF EXPLOSION

Pump  down  –  Refrigerant  leakage.

  If  you  want  to  pump

down the system, and there is a leakage in the refrigerant
circuit:

▪ Do NOT use the unit's automatic pump down function,

with  which  you  can  collect  all  refrigerant  from  the
system  into  the  outdoor  unit. 

Possible  consequence:

Self-combustion  and  explosion  of  the  compressor
because of air going into the operating compressor.

▪ Use  a  separate  recovery  system  so  that  the  unit's

compressor does NOT have to operate.

CAUTION

Do not use the unit's automatic pump down function if the
total  piping  length  exceeds  the  chargeless  length.  A
fraction of the refrigerant could be left in the circuit.

1

Turn ON the main power supply switch.

2

Make  sure  the  liquid  stop  valve  and  the  gas  stop  valve  are
open.

3

Press the pump down button (BS2) for at least 8 seconds. BS2
is located on the PCB in the outdoor unit (see wiring diagram).

Result: 

The  compressor  and  outdoor  unit  fan  start

automatically, and the indoor unit fan might start automatically.

4

±2 minutes after the compressor started, close the 

liquid stop

valve

.  If  it  is  not  closed  properly  during  compressor  operation,

the system cannot be pumped down.

5

Once  the  compressor  stops  (after  2~5  minutes),  close  the 

gas

stop valve 

within 3 minutes after the compressor has stopped.

Result: 

The  pump  down  operation  is  finished.  The  user

interface  may  display  "

"  and  the  indoor  pump  may  continue

operating. This is NOT a malfunction. Even if you press the ON
button  on  the  user  interface,  the  unit  will  NOT  start.  To  restart
the unit, turn OFF the main power supply switch and turn it ON
again.

6

Turn OFF the main power supply switch.

NOTICE

Make sure to reopen both stop valves before restarting the
unit.

Summary of Contents for SkyAir RZAG100M7V1B

Page 1: ...staller reference guide Sky Air Alpha series English Installer reference guide Sky Air Alpha series RZAG71M7V1B RZAG100M7V1B RZAG125M7V1B RZAG140M7V1B RZAG71M7Y1B RZAG100M7Y1B RZAG125M7Y1B RZAG140M7Y1...

Page 2: ...2 Precautions when checking the refrigerant piping 18 6 5 3 Checking refrigerant piping Setup 18 6 5 4 To check for leaks 18 6 5 5 To perform vacuum drying 18 6 6 Charging refrigerant 19 6 6 1 About c...

Page 3: ...T touch the refrigerant piping water piping or internal parts during and immediately after operation It could be too hot or too cold Give it time to return to normal temperature If you must touch it w...

Page 4: ...operated and stored must be larger than the minimum floor area defined in table below A m2 This applies to Indoor units without refrigerant leakage sensor in case of indoor units with refrigerant lea...

Page 5: ...eakage If refrigerant gas leaks ventilate the area immediately Possible risks Excessive refrigerant concentrations in a closed room can lead to oxygen deficiency Toxic gas may be produced if refrigera...

Page 6: ...gory III condition MUST be installed in the fixed wiring WARNING ONLY use copper wires Make sure the field wiring complies with the applicable legislation All field wiring must be performed in accorda...

Page 7: ...er Description General safety precautions Safety instructions that you must read before installing About the documentation What documentation exists for the installer About the box How to unpack the u...

Page 8: ...connecting multiple indoor units to the outdoor unit you need one or more refrigerant branch kits The outdoor indoor combination determines which and how many refrigerant branch kits to use Layout Mo...

Page 9: ...urroundings Choose a location where the hot cold air discharged from the unit or the operation noise will NOT disturb anyone Heat exchanger fins are sharp and injury is possible Choose an installation...

Page 10: ...imum inclination of 15 or vertically Make the length of the branch pipes to the indoor units as short as possible Try to keep length of the branch pipes to the indoor units equal Definitions L1 L7 H1...

Page 11: ...difference The piping lengths and height differences must comply with the following requirements Requirement Limit 71 100 125 140 1 Minimum total one way piping length Pair Limit L1 Twin Limit L1 L3...

Page 12: ...wires stranded conductor wires extension cords or connections from a star system They can cause overheating electrical shock or fire Do NOT install a phase advancing capacitor because this unit is eq...

Page 13: ...installation structure Check the strength and level of the installation ground so that the unit will not cause any operating vibration or noise Fix the unit securely by means of foundation bolts in a...

Page 14: ...ng 6 3 6 To prevent the outdoor unit from falling over In case the unit is installed in places where strong wind can tilt the unit take following measure 1 Prepare 2 cables as indicated in the followi...

Page 15: ...Torque wrench b Spanner c Piping union d Flare nut Piping size mm Tightening torque N m Flare dimensions A mm Flare shape mm 9 5 33 39 12 8 13 2 R 0 4 0 8 45 2 90 2 A 15 9 63 75 19 3 19 7 6 4 4 Pipe...

Page 16: ...frigerant leak a b a Spanner b Torque wrench When it is expected that the operating pressure will be low e g when cooling will be performed while the outside air temperature is low sufficiently seal t...

Page 17: ...he system a NOTICE Do not block the air vents This could affect air circulation inside the unit WARNING Provide adequate measures to prevent that the unit can be used as a shelter by small animals Sma...

Page 18: ...bble test solution from your wholesaler Do not use soap water which may cause cracking of flare nuts soap water may contain salt which absorbs moisture that will freeze when the piping gets cold and o...

Page 19: ...nit s internal refrigerant piping it is necessary to activate the vacuum mode see 6 6 9 To activate deactivate the vacuum mode field setting on page 21 which will open required valves in the refrigera...

Page 20: ...Height difference between the highest indoor unit and the outdoor unit H2 Height difference between the highest and the lowest indoor unit Refrigerant branch kit 6 6 5 To determine the additional refr...

Page 21: ...uble twin 6 6 7 Charging refrigerant Setup See 6 5 3 Checking refrigerant piping Setup on page 18 6 6 8 To charge additional refrigerant WARNING Only use R32 as refrigerant Other substances may cause...

Page 22: ...d stick it on top of a b Factory refrigerant charge see unit name plate c Additional refrigerant amount charged d Total refrigerant charge e Greenhouse gas emissions of the total refrigerant charge ex...

Page 23: ...ed crimp style ring terminals 6 7 5 Specifications of standard wiring components Component V1 Y1 71 100 140 71 100 125 140 Power supply cable MCA a 18 8 A 28 5 A 12 3 A 15 9 A 15 7 A 15 4 A Voltage ra...

Page 24: ...frame Choose one of the 3 possibilities a b a b a b 2 3 1 a Power supply cable b Interconnection cable Connecting to the frame When cables are routed from the unit a protection sleeve for the conduit...

Page 25: ...at up the compressor oil to avoid oil shortage and compressor breakdown during startup NOTICE NEVER operate the unit without thermistors and or pressure sensors switches Burning of the compressor migh...

Page 26: ...ice cover to prevent electric shocks 3 Turn ON power for at least 6 hours before starting operation to protect the compressor 4 On the user interface set the unit to cooling operation mode 2 Start the...

Page 27: ...the unit 9 Maintenance and service NOTICE Maintenance must be done by an authorised installer or service agent We recommend to do maintenance at least once a year However applicable legislation might...

Page 28: ...for reuse recycling and recovery 11 1 Overview Disposal Typical workflow Disposing of the system typically consists of the following stages 1 Pumping down the system 2 Bringing the system to a specia...

Page 29: ...nits 1 1 2 1 A E a b c d e eB eD HB HD HU mm a b c d e eB eD A B C D E HB HU HD B 100 A B C 100 100 100 B E 100 1000 500 A B C E 150 150 150 1000 500 D 500 D E 1000 500 500 500 B D 100 B D E HB HD HB...

Page 30: ...pper unit high enough above the lower unit to prevent ice buildup at the upper unit s bottom plate B1 B2 B1 If there is no danger of drainage dripping and freezing between the upper and lower units B2...

Page 31: ...tive devices S1PH S1PLand Q1E 3 Refer to the combination table and the option manual for how to connect the wiring to X6A X28A and X77A 4 Colours BLK black RED red BLU blue WHT white GRN green 4 Legen...

Page 32: ...icable for a certain product or domain Service company Qualified company which can perform or coordinate the required service to the product Installation manual Instruction manual specified for a cert...

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Page 36: ...4P486046 1A 2017 08 Copyright 2017 Daikin...

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