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IM 893-10 • ROOFPAK SINGLEZONE UNITS 146 www.DaikinApplied.com
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ervICe
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arranTy
P
roCedure
On Daikin equipment that includes the extended 2nd -5th year
compressor warranty option, the replacement compressor must
be ordered through the Daikin Parts Department (Minneapolis).
1. Contact the Daikin Parts Department for compressor
availability.
2. Send the Daikin Parts Department a completed parts
order form.
3. The Parts Department will process the order and the
compressors will be shipped from our Dayton, OH
warehouse via ground transportation. If next-day air is
required, you will need to indicate this on the parts order
form and a freight charge will be billed to your account. Air
freight costs are not covered under the Daikin warranty.
4. After the failed compressor has been replaced, it must
be returned to Daikin with a Return Goods Tag attached.
You will receive the tag in the mail and it must be
attached to the compressor. The Return Goods Tag will
have instructions on where to send the compressor. If
the compressor is not returned, you will be billed for the
replacement compressor.
5. Consideration may be given at this time to a compressor
teardown analysis, depending on the history of failures.
In-Warranty Return Material Procedure
Material other than compressors may not be returned except
by permission of authorized factory service personnel of Daikin
at Minneapolis, Minnesota.
A “return goods” tag will be sent to be included with the
returned material. Enter the information as called for on the tag
in order to expedite handling at out factories and issuance of
credits. All parts shall be returned to the factory designated on
the return goods tag, transportation charges prepaid.
The return of the part does not constitute an order for
replacement. A purchase order for the replacement part must be
entered through your nearest Daikin representative. The order
should include the component’s part number and description
and the model and serial numbers of the unit involved.
If it is determined that the failure of the returned part is due to
faulty material or workmanship within the standard warranty
period, credit will be issued on the customer’s purchase order.