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6 Troubleshooting

Operation manual

10

EHVH04~26CB6W

Daikin Altherma – Low temperature split

4P449982-1 – 2016.06

6

Troubleshooting

6.1

Symptom: You are feeling too cold
(hot) in your living room

Possible cause

Corrective action

The desired room temperature is
too low (high).

Increase (decrease) the desired
room temperature.

If the problem recurs daily, do
one of the following:

▪ Increase  (decrease)  the  room

temperature preset value.

▪ Adjust  the  room  temperature

schedule.

The desired room temperature
cannot be reached.

Increase the desired leaving
water temperature in accordance
with the heat emitter type.

6.2

Symptom: The water at the tap is
too cold

Possible cause

Corrective action

You ran out of domestic hot
water because of unusual high
consumption.

If you immediately need domestic
hot water, activate the DHW tank
booster mode. However, this
consumes extra energy.

If you can wait, overrule
(increase) the active or next
scheduled desired temperature
so that more hot water will be
produced exceptionally.

If the problems recurs daily, do
one of the following:

▪ Increase 

the 

DHW 

tank

temperature preset value.

▪ Adjust 

the 

DHW 

tank

temperature 

schedule.

Example: 

Program 

to

additionally 

heat 

up 

the

DHW  tank  to  a  preset  value
(Storage  eco  =  lower  tank
temperature) during the day.

The desired DHW tank
temperature is too low.

6.3

Symptom: Heat pump failure

When the heat pump fails to operate, the backup heater and booster
heater  can  serve  as  an  emergency  heater  and  either  automatically
or non-automatically take over the heat load.

▪ When  auto  emergency  is 

activated

  and  a  heat  pump  failure

occurs:

▪ The backup heater will automatically take over the heat load.

▪ The booster heater will automatically take over the domestic hot

water production.

▪ When  auto  emergency  is 

not  activated

  and  a  heat  pump  failure

occurs, the domestic hot water and space heating operations will
stop  and  need  to  be  recovered  manually.  The  user  interface  will
then  ask  you  to  confirm  whether  the  backup  heater  or  booster
heater can take over the heat load or not.

When the heat pump fails,   will appear on the user interface.

Possible cause

Corrective action

Heat pump is damaged.

▪ Press 

 to view a description

of the problem.

▪ Press 

 again.

▪ Select 

  to  allow  the  backup

heater  to  take  over  the  heat
load.

▪ Call  your  local  dealer  to  get

the heat pump fixed.

INFORMATION

When  the  backup  heater  or  booster  heater  takes  over  the
heat  load,  electricity  consumption  will  be  considerably
higher.

7

Glossary

DHW = Domestic hot water

Hot  water  used,  in  any  type  of  building,  for  domestic
purposes.

LWT = Leaving water temperature

Water temperature at the water outlet of the heat pump.

Summary of Contents for EHVH04SU18CB6W

Page 1: ...Operation manual Daikin Altherma Low temperature split English Operation manual Daikin Altherma Low temperature split EHVH04SU18CB6W EHVH08SU18CB6W EHVH08SU26CB6W EHVH11SU26CB6W EHVH16SU26CB6W...

Page 2: ...document Thank you for purchasing this product Please Read the documentation carefully before operating the user interface to ensure the best possible performance Request the installer to inform you...

Page 3: ...er interface at a glance 3 2 1 Buttons a e f b d c a HOME PAGES Switches between home pages when you are on a home page Goes to the default home page when you are in the menu structure b MALFUNCTION I...

Page 4: ...trol Using the room temperature home page Typical room temperature home pages Depending on the user profile the user interface gives you either a basic or a detailed home page To set the user profile...

Page 5: ...ed mode However when the DHW tank temperature drops below a preset value reheat tank temperature hysteresis value example 35 C the DHW tank heats up until it reaches the reheat set point example 45 C...

Page 6: ...schedules Room temp Set heating schedule 2 Select Empty and press 3 Program the schedule for Monday See below for more details 4 Copy from Monday to Tuesday Wednesday Thursday and Friday See below fo...

Page 7: ...Running hours Version Energy metering Consumed elec Produced energy Error information Error history Contact helpdesk number Version User interface Indoor unit Outdoor unit User settings Display Tempe...

Page 8: ...3 Booster heater 2 4 kW BUH step 1 3 kW BUH step 2 3 kW Bottom plate heater 0 W 3 8 2 Space heating control Setting Default Fill in Leaving water temperature Main zone A 3 1 1 LWT setpoint mode 1 WD L...

Page 9: ...ght is not sufficient program to additionally heat up the DHW tank to a preset value Storage eco lower DHW tank temperature during the day Make sure the desired DHW tank temperature is NOT too high Ex...

Page 10: ...set value Storage eco lower tank temperature during the day The desired DHW tank temperature is too low 6 3 Symptom Heat pump failure When the heat pump fails to operate the backup heater and booster...

Page 11: ......

Page 12: ...4P449982 1 0000000Y 4P449982 1 2016 06 Copyright 2016 Daikin...

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