40
TROUBLESHOOTING GUIDE
MESSAGE
ERROR
CAUSE
SOLUTION
IE WATER INLET
ERROR
The water tap is closed.
Open the water tap.
The filter of the valve inlet is clogged.
Clean the filter of the valve inlet.
The valve inlet is an inferior product or broke down.
Change the valve inlet.
The water level sensor (sensor pressure) is an inferior
product or broke down.
Change the water level sensor
(sensor pressure).
The drain motor works during water supply.
Change the drain motor.
The PCB ASSʼY does not check the water level.
Change the PCB ASSʼY.
OE DRAIN ERROR
The drain hose is kinked or clogged.
Clean and straighten the drain hose.
The drain motor is an inferior product.
Change the drain motor.
The valve inlet works during drain.
Change the valve inlet.
The water level sensor is an inferior product.
Change the water level sensor.
The PCB ASSʼY does not check the water level.
Change the PCB ASSʼY.
UE UNBALANCE
ERROR
The laundry is concentrated to one side of the drum
during spin.
Rearrange the laundry.
LE
DOOR OPEN
ERROR
The Start/Pause button is pressed while the door is opened.
Close the door.
The switch door lock is an inferior product.
Change the switch door lock.
The PCB ASSʼY does not check the door lock.
Change the PCB ASSʼY.
E2
OVERFLOW
ERROR
The water is supplied continuously due to an inferior valve
inlet.
Change the valve inlet.
The valve inlet is normal, but the water level sensor
(sensor pressure) is inferior.
Change the water level sensor
(sensor pressure).
The drain motor does not work.
(The drain motor is an inferior product or broke down.)
Change the drain motor.
E4
LEAKAGE
ERROR
Water leaks from the tub or the hose drain.
Check the leak of the tub or the hose drain.
Then change the tub or the hose drain.
E5 HIGH VOLTAGE
ERROR
The laundry is jammed between the gasket and the drum.
Rearrange the laundry.
The PCB ASSʼY is an inferior product.
Change the PCB ASSʼY.
E6
EMG ERROR
The laundry is jammed between the gasket and the drum.
Rearrange the laundry.
The motor is an inferior product.
Change the motor.
The PCB ASSʼY is an inferior product.
Change the PCB ASSʼY.
E8
MOTOR
ERROR
The motor is not normally connected.
Check the connector of the motor.
The motor does not work.
(The motor is an inferior product or broke down.)
Change the motor.
E9
SENSOR
PRESSURE ERROR The water level sensor is an inferior product.
Change the water level sensor.
H2 THERMISTOR
WASH ERROR
The thermistor wash is an inferior product or broke down.
Change the thermistor wash.
The thermistor wash is not connected normally.
Check the connector of the thermistor wash.
H4
THERMISTOR WASH
OVERHEATING
ERROR
The heater worked without the water in the tub.
Check the water level.
The thermistor wash is an inferior product or broke down.
Change the thermistor wash.
