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TROUBLESHOOTING GUIDE
9. TROUBLESHOOTING GUIDE
This wahing machine is equipped with automatic safety function which detect and diagnose faults at an early
stage and react appropriately.
When the machine does not function properly or does not fuction at all, check the following points.
SYMPTOM
CAUSE
SOLUTION
Rattling and clanking
noise.
Foreign objects such as coins or safety
pins maybe in the drum or pump.
Stop washer and check drum and
filter.
Thumping sound.
Heavy wash loads may produce a
thumping sound.
This is usually normal.
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
Vibrating noise.
Have all the transit bolts and packing
been removed?
If not removes during installation,
refer to installation guide for
removing transit bolts.
Are all the feet resting firmly on the
ground?
Wash load may be unevenly
distributed in drum. Stop washer
and rearrange wash load.
Water leaks.
Inlet hoses or drain hose are loose at
tap or washer.
Check and tighten hose
connections.
House drain pipes are clogged.
Unclog drain pipe. Contact plumber
if necessary.
Oversudsing.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Water does not enter
washer or it enters slowly.
Water supply is not adequate in area.
Check another tap in the inlet
house.
Water supply tap is not completely
open.
Fully open tap.
Water inlet hose is kinked.
Straighten hose.
The filter of the water inlet is clogged.
Check the filter of the water inlet.
Water in the washer does
not drain or drains slowly.
Drain hose is kinked or clogged.
Clean and straighten drain hose.
The drain filter is clogged.
Clean the drain filter.
