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6

Symptom

Cause

Solution

 Screen will not operate or will  
not go “down”.

Motor does not hum.

Blown fuse.

Replace fuse.

Tripped circuit breaker.

Reset circuit breaker.

Improper wiring to operating switch.

Tighten all loose wire connections. Correct any improper 
connections. Check for power.

“Down” Position

Check for power across black and white leads.

“Up” Position

Check for power across red and white leads.

Improper wiring to junction box in screen.

NOTE: Use low voltage control (LVC) electrical 
checklist for 3-button control.

Defective wall switch.

Defective LVC unit.

“Down” Position

Check for power at black and white leads.

“Up” Position

Check for power at red and  white leads.

Shut power “off” at breaker. Remove wall switch and 
check for broken or loose connection. Replace if 
defective.

Check LVC electrical checklist.

Thermal overload tripped (excessive 
overheating).

Let motor cool down for 15 minutes. Try again.

Burned out motor winding.

Disconnect motor leads and check for continuity 
between black and white wires for “down” position. 
Check for continuity between red and white wires for 
“up” position. Replace gear motor if either combination 
shows an open circuit.

Defective limit switch.

Disconnect “down” limit switch from circuit. Check for 
continuity. Switches are normally closed and open on 
contact. Replace if defective.

Motor hums.

Temporary fabric binding.

With power “off,” turn roller by hand to free binding.

Shipping bracket not removed.

Remove shipping bracket and wooden wedge.

Defective capacitor.

Replace capacitor.

Troubleshooting

Summary of Contents for ExecutiveElectrol

Page 1: ...INSTRUCTION BOOK FOR Executive Electrol...

Page 2: ...Support Brackets 6 Do not remove metal shipping brace secures roller wrapping paper or tape until screen is installed NOTE Screen is not centered in box Screen is set 22 from motor end 7 Make sure to...

Page 3: ...en the picture surface is moving upward it is controlled by a limit switch that shuts off when the door closes To adjust for more or less picture drop viewing area proceed in the following manner Scre...

Page 4: ...6 x 16 Suggested Methods of Installation TYPE 1 2 Offset mounting recessed above ceiling for plaster dry wall or paneling Door painted same finish as ceiling TYPE 1 2 Allow 1 8 min clearance all aroun...

Page 5: ...Down Adj Black Down Red Up In Multiple Control Installations This Switch Is Replaced By The Low Voltage Control Operated From Push Button Stations Black With Yellow Up Down Off AC Hot AC Common 120V...

Page 6: ...eads Shut power off at breaker Remove wall switch and check for broken or loose connection Replace if defective Check LVC electrical checklist Thermal overload tripped excessive overheating Let motor...

Page 7: ...ive solenoid Check for power to the solenoid terminals If there is power replace solenoid Check blue wire between solenoid switch and solenoid It is either crimped or broken Repair or replace Fabric d...

Page 8: ...en Scraping or grinding noise If metal shipping bracket is left attached to screen it may be rubbing on motor end of roller Remove shipping brace Gear noise Gear may need light weight grease Apply lig...

Page 9: ...9...

Page 10: ...10...

Page 11: ...11...

Page 12: ...E MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES AS TO FITNESS FOR USE AND MERCHANTABILITY Any implied warranties o...

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