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Print Server Administration User’s Guide

108

Troubleshooting Print Server Problems

Troubleshooting Print Server Problems

This chapter gives advice for identifying problems with your D-
Link network print server.

Using the PS Admin Device Diagnostics Window

Choosing Device Diagnostics from the PS Admin Management
menu displays the Device Diagnostics window. From the Device
Diagnostics window you can display many of the print server’s
settings and status items, allowing you to identify many types of
print server problems.

The Configuration tab displays the print server’s configuration
settings, divided into different categories in a tree structure. You
can expand branches of the tree to display entries beneath the
branch.

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Summary of Contents for PS Admin

Page 1: ... 1976 Trademarks D Link is a registered trademark of D Link Corporation D Link Systems Inc All other trademarks belong to their respective owners Limited Warranty The software and reference material are provided as are without warranty as to their performance merchantability or fitness for any particular purpose D Link Corporation D Link Systems Inc reserve the right to revise this publication and...

Page 2: ...INSTALLING AND STARTING THE PS ADMIN PROGRAM 8 System Requirements 8 Installing PS Admin 9 Starting PS Admin 11 GETTING STARTED SETTING UP YOUR PRINT SERVER 13 Choosing a Name for Your Print Server 13 Setting a Password for Your Print Server 15 Changing Print Server Port Settings 17 Testing Your Print Server 20 SETTING UP NOVELL NETWARE 3 X PRINTING 22 Introduction to Novell NetWare Printing 22 Pr...

Page 3: ... Client Workstations 50 Windows 95 Workstations 50 Windows NT 4 0 and later Client Workstations 51 Windows 3 1 and Windows for Workgroups 3 11 Workstations 53 MS DOS PC DOS Workstations 54 SETTING UP MICROSOFT NETWORK PRINTING 55 Setting up the Print Server for Microsoft Networking 55 Printing from Client Workstations 57 Windows 95 Client Workstations 58 Windows NT 4 0 and later Client Workstation...

Page 4: ...Printing using TFTP 87 PS ADMIN ADMINISTRATION 89 The PS Admin Main Window 89 Filtering the List of Print Servers 92 Working with Environment Files and Preferences 93 Monitoring Printer Status 95 Checking NetWare Print Jobs 96 Configuring NetWare Print Services 98 Managing Print Queues 98 Managing Printers 101 Managing Print Servers 102 Resetting the Print Server 104 Upgrading the Print Server s I...

Page 5: ...cessing the Telnet Interface 112 Changing TCP IP Settings 114 Changing Server Settings 117 Changing the Print Server Password 118 Changing Port Settings 120 Changing AppleTalk Settings 122 Displaying Configuration Information 123 Resetting the Print Server 124 Upgrading Print Server Firmware 126 INDEX 128 ...

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Page 7: ...systems Once your print server is configured you can use it for printing from any Novell NetWare TCP IP AppleTalk or Microsoft network This Guide also describes the telnet interface which you can use to configure your print server without the use of a Windows based PC What s Not Covered in This User s Guide This User s Guide concentrates on the software setup and management of your D Link print se...

Page 8: ...d of the Windows based PS Admin program you can use to manage it Part II covers the initial steps you will need to take to set up your print server configure it for printing from various network systems and allow client workstations to use it to print documents Part III covers daily administration tasks how to troubleshoot problems with your print server and how to use the telnet interface ...

Page 9: ... and administer your D Link print server Background on Print Servers Before personal computer networking became common users who wanted to print from their personal computers needed to have a directly connected printer As laser printers became common it became too expensive for each user to have a dedicated printer and some form of print sharing became even more necessary The simplest form of prin...

Page 10: ...ore than two computers share a printer Server based network operating systems such as Novell NetWare make it possible for a larger number of users to share printers When a workstation user prints a document network software on the workstation takes a file of instructions for the printer and stores them in a print queue on the server The server takes each job in the print queue and sends it to the ...

Page 11: ...r ports available If printers are attached to the file server then they have to be located near the server instead of near the users which may be inconvenient If printers are attached to user workstations then print jobs will be delayed or printed more slowly as they are sent to the workstation The remote printer software used on the workstation may also be incompatible with other software used on...

Page 12: ...istered using the PS Admin program making it convenient to manage all of your D Link print servers from a single Windows based interface PS Admin features include Allows setup and modification of parameters for the server s printer ports the server itself and for the NetWare IPX SPX Microsoft Networking NetBEUI TCP IP and AppleTalk protocols Allows administrators to view the status of each of the ...

Page 13: ...inistration D Link print servers also support a telnet based interface for networks that do not use Windows based personal computers This interface supports viewing and modifying all server port TCP IP and AppleTalk related settings Network administrators using the industry standard SNMP network management protocol can also monitor the print server from any network management console ...

Page 14: ...e following requirements to be able to use the PS Admin program A PC compatible computer with a 386 or faster processor One of the following Windows operating systems Microsoft Windows version 3 1x Microsoft Windows for Workgroups version 3 11 Microsoft Windows 95 or later Microsoft Windows NT 3 51 4 0 or later 4 megabytes of main memory RAM At least 4 megabytes of free hard disk space A Windows c...

Page 15: ...k print server If you will only be using TCP IP UNIX and or AppleTalk protocols you can use the telnet interface instead of the Windows based PS Admin For more information about using the telnet interface see the Appendix Telnet Interface Administration section on page 111 Installing PS Admin Follow the procedure outlined below to install PS Admin 1 Insert PS Admin installation disk 1 into your sy...

Page 16: ...nd ask for your confirmation Click the Next button to continue 4 The Setup program will then ask you to select a directory on your hard disk where you want it to install the PS Admin program If you want a destination directory path other than the one shown click the Browse button to select it Click the Next button to continue the installation ...

Page 17: ...tallation is complete you can begin using PS Admin Starting PS Admin If you are using Windows 95 or Windows NT 4 0 or a later version of Windows to start the PS Admin program 1 Press the Start button in the taskbar 2 Within the Programs menu select D Link PS Admin 3 Select the PS Admin program For Windows 3 1 Windows for Workgroups 3 1x or Windows NT 3 51 1 In the Program Manager double click on t...

Page 18: ...uctions for using PS Admin to perform D Link network print server initial setup tasks are found in the next chapter Getting Started Setting up Your Print Server For information about using PS Admin for other types of print server administration see the PS Admin Administration chapter starting on page 89 Detailed explanation of the PS Admin main window display may be found on page 89 ...

Page 19: ...e port settings Testing the operation of the print server and checking that the print server is connected properly Once you have finished with these tasks you can proceed to set up network printing for Novell NetWare Microsoft Networks AppleTalk networks and UNIX TCP IP systems Information about setting up printing on these network types is covered in the following chapters Choosing a Name for You...

Page 20: ...shed in print server names D Link recommends that you limit your print server name to 15 characters chosen from the letters A to Z the digits 0 to 9 and the hyphen character Names that violate this recommendation may not be usable with some networks To change your print server s name 1 Select the print server in the PS Admin main window s server name display or extended server display 2 Choose Ser...

Page 21: ...n your network will be able to change your print server s settings If your local network is connected to the Internet then it may be possible to change your print server s configuration from anywhere in the world using the telnet interface To protect your print server s integrity you should set a password for your print server and record it in a safe place To set the print server s password 1 Sele...

Page 22: ... you have chosen for the server and press OK 4 PS Admin will ask you to confirm your new password Enter the password a second time and press OK 5 Choose Save Configuration from the Configuration menu or press the Save Configuration button on the toolbar This will store the new settings into the print server and restart it WARNING Do not forget or lose your print server password If you forget it yo...

Page 23: ...r not the attached printer supports HP s PJL Printer Job Language protocol For serial ports The serial port speed baud rate in bits per second How many data bits are sent per byte How many stop bits are sent with each byte Whether or not a parity bit is sent and if so what kind even or odd parity Whether or not software flow control is used XON XOFF Whether or not hardware flow control should be u...

Page 24: ...following dialog will be displayed The fields that can be changed are Port Name The name by which the port is known on various network systems The port name should be at most 32 characters long and may consist of letters numbers and hyphens Spaces are not allowed If the port will be used for LAN Manager clients the port name can not exceed 8 characters Description A comment describing the port Spe...

Page 25: ...o Yes For serial ports the following dialog will be displayed The fields that can be changed are Port Name See above Description See above Baud Rate Sets the serial communications bit rate in bits per second Most printers default to 9600bps rates from 300bps to 115200bps are available Data Bits Sets the number of bits transmitted per byte on the serial port Most modern printers use 8 bit data Stop...

Page 26: ...print server should respond to hardware flow control requests from the printer When hardware flow control is used the printer will use the DTR RTS or both RS232 control lines to control the print server s transmission of data in order to prevent the printer s buffers from getting full 4 Click OK to exit the Port Settings dialog 5 Click OK to exit the Server Device dialog window 6 Choose Save Confi...

Page 27: ...server display 2 Choose Print Test in the Tools menu PS Admin will prompt you for which port you wish to test 3 Choose a port and click OK The print server should print out a D Link Print Server Test Page 4 Repeat this procedure for each printer port with an attached printer NOTE The Print Test function may not work with PostScript printers that do not accept plain text files ...

Page 28: ... NetWare Directory Services mode see the next chapter Setting up Novell NetWare 4 x Printing on page 40 Introduction to Novell NetWare Printing On Novell NetWare networks when a workstation user wants to print a document the workstation network software sends a file containing commands for the printer to the NetWare file server which places it in a print queue Some software may be written to send ...

Page 29: ...ay be located on the same server on a different server or in a stand alone print server device such as the D Link network print server If a printer is directly attached to a NetWare file server or if it is attached to a workstation on the network using the RPRINTER program as described below then the print server needs to be run on the server itself ...

Page 30: ... servers When PSERVER NLM detects a new job it directs it to the proper printer port If it is inconvenient to attach a printer directly to a file server it may be desirable to connect it to a workstation using NetWare s remote printer facility and the RPRINTER EXE program When RPRINTER is used the print server takes print jobs from the queue and sends them to the remote printer workstation and the...

Page 31: ... a NetWare print server scanning the print queues on one or more NetWare servers and directing them to its attached printers This reduces the load on the file server while making it convenient for printers to be located anywhere You can also use the D Link print server for a remote printer connection instead of letting it scan the queues itself This has the advantage of reducing the number of prin...

Page 32: ...t to serve a print queue on the file server 1 Make sure you are logged on to your NetWare server as SUPERVISOR or that you have permissions equivalent to SUPERVISOR 2 Make sure that the NetWare protocol is enabled in the server This setting is found in the Configuration Server Device window accessible by selecting the print server and choosing Server Device from the Configuration window 3 Choose N...

Page 33: ...ght of the file server name will expand the list of print queues on the file server 6 Unless you want to use an existing print queue on the server you will need to create a new print queue Click the Create Queue button then type in the name of the new print queue and determine the file server volume where you want the print queue to be stored Click OK to create the queue 7 Click on the print queue...

Page 34: ... to assign queue operators and queue users to the print queue using PS Admin or the NetWare PCONSOLE program By default SUPERVISOR is assigned as the print queue s operator and all members of the group EVERYONE are allowed to use the print queue For information about assigning print queue users and operators using PS Admin see the Managing Print Queues section on page 98 Remote Printer Setup Proce...

Page 35: ... server created and running on your NetWare file server Consult your NetWare documentation for instruction on how to do this 4 Choose Netware Protocol from the PS Admin Configuration menu or click the Configure NetWare button in the toolbar Click on the Remote Printer tab 5 Click on the port number button corresponding to the port you will be using for remote printer service 6 Click on the Bindery...

Page 36: ...guration menu or press the Save Configuration toolbar button to change the settings in the print server and the NetWare server The print server will restart itself and begin serving as a remote printer for the specified print server Printing from Client Workstations Once your print server is set up for printing from the file server your network s client workstations can connect to the file server ...

Page 37: ...will display the Printers folder 2 Double click on the Add Printer icon in the Printers folder Windows will start the Add Printer Wizard Press the Next button to continue to the next screen 3 Choose the Network Printer selection and click the Next button to continue 4 Enter the network path for the NetWare file server specifying which print queue you want to connect to For ...

Page 38: ... locate the file server and print queue Press the Next button to continue 5 At this point Windows will ask you to choose the correct printer driver for the printer Choose your printer s make and model from the list or use the driver disk included with the printer When you have chosen the correct printer click Next to continue 6 Windows will then ask for a name for the new printer and ask whether o...

Page 39: ...or not the test page printed Windows NT 4 0 and later Client Workstations To enable your Windows NT 4 0 or later workstation to print to a NetWare print queue 1 From the Start menu choose the Settings submenu then the Printers item within it Windows will display the Printers folder 2 Double click on the Add Printer icon in the Printers folder Windows will start the Add Printer Wizard 3 Choose the ...

Page 40: ... you want to connect to For instance to use the printer serving the queue named Q LJ5L on the NetWare file server named SERVER enter SERVER Q LJ5L As an alternative to entering the network path you can also browse the network to locate the file server and print queue Press the Next button to continue 5 Windows will display the following message Press OK to continue ...

Page 41: ...u have chosen the correct printer click OK to continue 7 If you already have a default printer Windows will ask if you wish to use the newly installed printer as the default 8 When installation is complete Windows will display the following dialog Press the Finish button to complete installation Windows NT 3 51 Client Workstations To access a NetWare 3 x printer queue from your Windows NT 3 51 wor...

Page 42: ... use the printer serving the queue named Q LJ5L on the NetWare file server named SERVER enter SERVER Q LJ5L As an alternative to entering the network path you can also browse the network to locate the file server and print queue Press the OK button to continue 4 Windows will display the following message Press OK to continue 5 Windows will ask you to choose the correct printer driver for the print...

Page 43: ...ue from your Windows 3 x or Windows for Workgroups 3 11 workstation 1 Double click on the Print Manager icon found in the Main program group 2 In the Print Manager choose Printer Setup from the Options menu 3 If necessary click on the Add button Choose the correct printer driver and click Install 4 When the printer driver has been correctly installed click the Connect button ...

Page 44: ... you want it redirected to and press Capture Press Permanent to insure that the port will be redirected every time you start Windows Click on the exit button when you are finished 7 Exit the remaining dialogs by pressing OK The printer should now be available for use MS DOS PC DOS Workstations For printing from DOS based workstations you can use the CAPTURE command to redirect one of the workstati...

Page 45: ...directed to TI n Sets the timeout for Autoendcap After your application starts printing if it goes for n seconds without any additional printer output then NetWare assumes that the print job is finished and sends it to the printer If your print jobs are becoming split up you may need to increase this setting F form Determines which form print jobs will use Forms can be defined using PRINTDEF B ban...

Page 46: ...m the PS Admin Configuration menu or click the Configure NetWare button in the toolbar Click on the Attributes tab 2 Click on the port number button corresponding to the port requiring a parameter change The parameters listed are Queue Polling Interval This parameter determines how often the print server scans print queues on the file server s measured in seconds A smaller number may mean that pri...

Page 47: ... set to All Forms then the print server ignores the job s form and immediately prints all jobs sent to it If it is set to Current Form then the printer uses the Queue Service Mode parameter to determine how to handle form changes Queue Service Mode Determines how the printer responds to changes in the current printing form Change as needed Serves print jobs in order stopping to allow a forms chang...

Page 48: ...ation User s Guide 42 Setting up Novell NetWare 3 x Printing Minimize form changes across print queues Reorders jobs across all of the print queues the printer serves in order to minimize the number of form changes required ...

Page 49: ...t queues and other objects in a database called the Bindery NetWare server administration programs such as SYSCON PCONSOLE and so on modify entries in the Bindery to manage the operation of the file server The main disadvantage of the Bindery database is that it is limited to a single server Networks with a large number of servers can become difficult to manage because each server has to be config...

Page 50: ...ng the same tree Changing a setting in the tree affects all servers making it less necessary to manage servers individually For compatibility with existing NetWare 3 x clients and servers NetWare 4 x provides Bindery emulation which exposes objects in the server s context as Bindery objects Setting up as a NetWare Print Server To set up your D Link print server as a NetWare NDS print server you wi...

Page 51: ...t server and select the context 2 Choose Create from the Object menu Select the object class Print Queue and press OK 3 Enter a name for the print queue and specify the NDS volume object of the file server volume where you want the print queue to be stored Click the Create button 4 Select the NDS context again and choose Create from the Object menu Choose the Printer object class and click OK ...

Page 52: ...object The name should be the same as the print server s configured port name Click Create to create the printer in your NDS context 6 Double click on the printer then choose the Assignments tab Click on the Add button to select the print queue s you want the print server to serve and optionally set their priority ...

Page 53: ...pe and press OK Enter a name for the print server which must be the same as the D Link network print server s name 9 Double click on the newly created print server object and click on the Assignments tab Click the Add button to add each of the printer objects you created to the print server Make sure that the printer number corresponds properly to the port number the first port should be printer n...

Page 54: ...Click on the NDS Print Server tab 11 Enter the context where you created the print server object and press OK 12 Choose Save Configuration from the Configuration menu or press the Save Configuration toolbar button to change the settings in the print server The print server will restart itself and begin serving the print queues assigned to its printer ports ...

Page 55: ...tting is found in the Configuration Server Device window accessible by selecting the print server and choosing Server Device from the Configuration window 3 Make sure you have a NetWare print server created and running on your NetWare file server Consult your NetWare documentation for instruction on how to do this 4 Choose NetWare Protocol from the PS Admin Configuration menu or click the Configur...

Page 56: ...ton to change the settings in the print server The print server will restart itself and begin serving as a remote printer for the specified print server Printing from Client Workstations Once your print server is set up for printing from the file server your network s client workstations can connect to the file server s print queue Windows 95 Workstations Unless you are using the 32 bit NetWare re...

Page 57: ... Settings submenu then the Printers item within it Windows will display the Printers folder 2 Double click on the Add Printer icon in the Printers folder Windows will start the Add Printer Wizard 3 Choose the Network Printer selection and click the Next button to continue 4 Locate the print queue you wish to attach to in the browser and click OK NetWare NDS contexts may be found beneath the NetWar...

Page 58: ...age Press OK to continue 6 The Add Printer Wizard will ask you to choose the appropriate printer driver and may ask you to insert your Windows NT installation diskettes to locate driver files 7 When installation is complete the Add Printer Wizard will display the following screen Click Finish to complete printer installation ...

Page 59: ...ue from your Windows 3 1 or Windows for Workgroups 3 11 workstation 1 Double click on the Print Manager icon found in the Main program group 2 In the Print Manager choose Printer Setup from the Options menu 3 If necessary click on the Add button Choose the correct printer driver and click Install 4 When the printer driver has been correctly installed click the Connect button ...

Page 60: ...ant it redirected to and press Capture Press Permanent to insure that the port will be redirected every time you start Windows Click on the exit button when you are finished 6 The printer should now be available for use MS DOS PC DOS Workstations The use of the CAPTURE command on NetWare 4 x networks is the same as for NetWare 3 x networks The capture command is described on page 37 of this manual...

Page 61: ...hed printers accessible to Microsoft Networking workstations running network operating systems such as Microsoft Windows for Workgroups 3 x Microsoft Windows 95 or later Microsoft Windows NT Microsoft LAN Manager IBM LAN Server To improve printing efficiency Microsoft Networking services clients can choose to print to a print queue stored on a Windows NT server which can then forward the print job...

Page 62: ...ons These settings are accessible from the Configuration NetBEUI dialog window which you can display by choosing NetBEUI Protocol from the Configuration menu Each Microsoft Networking workstation or server has a workgroup name The workgroup name determines what servers and resources will show up by default in lists of accessible resources You should assign to the print server the same workgroup na...

Page 63: ... Device window is used for the computer name in the path and the Port Name set from the Configuration Parallel Port or Configuration Serial Port window is used for the printer name For example the printer connected to the port named DJ 660C on server PS 142634 would be referred to by the path PS 142634 DJ 660C Printing from Client Workstations This section tells how to make it possible for your Mi...

Page 64: ... through your network print server 1 From the Start menu choose the Settings submenu then the Printers item within it Windows will display the Printers folder 2 Double click on the Add Printer icon in the Printers folder Windows will start the Add Printer Wizard 3 Press the Next button to continue to the next screen 4 Choose the Network Printer selection and click the Next button to continue ...

Page 65: ...e print server named PS 142634 enter PS 142634 PS 142634 P2 As an alternative to entering the network path you can also use the Browse button to locate the print server and printer Press the Next button to continue 6 At this point Windows will ask you to choose the correct printer driver for the printer Choose your printer s make and model from the list or use the driver disk included with the pri...

Page 66: ...to complete the installation Windows NT 4 0 and later Client Workstations To allow your Windows NT 4 0 or later workstation to print over the network directly through your network print server 1 From the Start menu choose the Settings submenu then the Printers item within it Windows will display the Printers folder 2 Double click on the Add Printer icon in the Printers folder ...

Page 67: ...inue 4 Enter the network path for your D Link network print server specifying which port you want to connect to For instance to use the printer connected to the port named PS 142634 P2 on the print server named PS 142634 enter PS 142634 PS 142634 P2 As an alternative to entering the network path you can also browse the network to locate the print server and port Press the Next button to continue ...

Page 68: ... the driver disk included with the printer When you have chosen the correct printer click OK to continue 7 If you already have a default printer Windows will ask if you wish to use the newly installed printer as the new default 8 When installation is complete Windows will display the following dialog Press the Finish button to complete installation Windows NT 3 51 Client Workstations To allow your...

Page 69: ... network path for the print server specifying which printer port you want to connect to For instance to use the printer connected to the port named PS 142634 P2 on the print server named PS 142634 enter PS 142634 PS 142634 P2 As an alternative to entering the network path you can also browse the network to locate the print server and port Press the OK button to continue 4 Windows will display the ...

Page 70: ...inter should now be available for use Windows for Workgroups Client Workstations To enable network printing to your D Link network print server from your Windows for Workgroups 3 11 workstation 1 Start the Print Manager by double clicking its icon in the Main program group 2 From the Print Manager s Options menu choose Configure Printer The Print Manager will display the Printers dialog window ...

Page 71: ...d Printer and use a driver diskette provided by the printer manufacturer The Print Manager program will install the printer s driver program prompting you to insert diskettes as necessary When driver installation is complete the printer will show up in the Installed Printers list 4 Select the printer in the Installed Printers list and click Connect 5 From the Connect dialog window click Network Th...

Page 72: ...ed to the network printer 7 Enter the network path for your D Link network print server in the Path field specifying which port you want to connect to For instance to use the printer connected to the port named PS 142634 P1 on the print server named PS 142634 enter PS 142634 PS 142634 P1 As an alternative to entering the network path you can also browse the network to locate the print server and p...

Page 73: ...e from all Windows applications as well as for DOS applications executed from Windows MS DOS PC DOS Workstations To connect your MS DOS PC DOS workstation using client software such as Microsoft LAN Manager client Microsoft NT Server client Microsoft Windows for Workgroups DOS client you will normally use the NET USE command To connect a DOS based NetBEUI client to a printer attached to your D Lin...

Page 74: ...nt server PS 142634 use the command NET USE LPT1 PS 142634 PS 142634 P1 3 You can add the above line to your AUTOEXEC BAT file if you always wish to be connected to the printer Keeping the Print Queue on a Windows NT Server Because Microsoft Windows Networking is a peer to peer network it is possible for clients workstations to connect directly to the D Link network print server However because th...

Page 75: ...3 Enable sharing and set the Sharing Name of the printer 4 Optionally select for what operating system versions you will be providing the printer driver on the server You will need to have operating system distribution disks for these operating system versions 5 Click OK The printer will now be made accessible to other network users by way of the Windows NT server machine ...

Page 76: ...onnected to your Ethernet network either directly using an EtherTalk connection or indirectly through a LocalTalk to EtherTalk router NOTE The Chooser name of a printer connected to one of the D Link print server s ports is the same as its port name If you are using AppleTalk printing you will need to make sure that every port name is unique among all of the network printers in your AppleTalk zone...

Page 77: ...ill have to specify which zone the print server should be in You should locate the print server in the same zone as most of the users who will be using it If your network is not divided into zones the AppleTalk Zone field should contain a single asterisk 4 For each printer port that will be used for AppleTalk printing you may need to change the AppleTalk port setttings Press the appropriate Port S...

Page 78: ...found in the printer s documentation or on the printer test page 5 Press OK to return to the AppleTalk Configuration dialog Repeat these steps for as many ports as necessary 6 Press OK then choose Save Configuration from the Configuration menu or press the Save Configuration toolbar button to change the settings in the print server The print server will restart itself and begin serving print jobs ...

Page 79: ...ooser from the Apple menu 2 Select the LaserWriter 8 icon on the right Make sure that AppleTalk is set to Active 3 A list of all networked PostScript printers will be displayed Click on the name of the printer port you wish to use 4 If you previously have not set this printer as the default your computer will prompt you for a PostScript Printer Description file Choose the appropriate printer descr...

Page 80: ... Printing If you wish to access this setting in the future you can use the Setup button in the Chooser window 5 At this point the selected printer will become your computer s default printer You may need to choose Page Layout in any applications you might have open ...

Page 81: ...int server For TCP IP networks without a Windows based workstation available you can use the telnet interface to configure the print server See Appendix Telnet Interface Administration on page 111 for more information about using the telnet interface Configuring TCP IP Network Settings To configure your D Link network print server to allow TCP IP based printing as well as SNMP and telnet based man...

Page 82: ...network subnet mask and default gateway 4 Press OK then choose Save Configuration from the Configuration menu or press the Save Configuration toolbar button to change the settings in the print server The print server will restart itself and will be available for lpd protocol printing as well as management using the telnet protocol and SNMP based centralized network management ...

Page 83: ...t each request include a community name A community name is an arbitrary string of characters used as a password to control access to the hub If the hub receives a request with a community name it doesn t recognize it will trigger an authentication trap D Link network print servers allow up to three different community names to be defined and the access rights for each community can be separately ...

Page 84: ...out SNMP traps to network management stations whenever certain exceptional events occur such as when the print server is powered on or when an SNMP request is made using an unknown community name The print server allows traps to be routed to up to three different network management hosts To enable traps for your print server 1 Choose TCP IP Protocol from the Configuration menu 2 Press the Trap but...

Page 85: ...d to MS DOS and the Windows related operating systems that end with a carriage return followed by a linefeed Most printers require a carriage return linefeed pair at the end of each line making it necessary for some translation to be done before Unix text files can be printed on most printers For this purpose you can define two printers for the same printer port one that prints to the port itself ...

Page 86: ...ocedure to enable users to print to a printer connected to your D Link network print server 1 Log in as the superuser root 2 Add an entry for the print server in the host s etc hosts file giving a hostname for the print server s IP address A line in etc hosts contains an IP address and one or more aliases for the host For example 202 39 74 40 ps 142634 ps 142634 dlink com tw If you use DNS the Dom...

Page 87: ...34 P1 The meaning of each of the entries is described below The directory path in the sd spool directory entry should match the directory name you created above If your entry requires more than one line you can escape the newline with a backslash 6 Issue the command lpc start hp5l to start a spool daemon for the printer The printer will now be available for use 7 Optionally add another printcap en...

Page 88: ...Link print server the port name should be used Note this entry is case sensitive Printing from SCO Unix System V 386 To allow printing to a printer attached to your D Link network print server from a SCO Unix System V 386 host 1 Login as the superuser root 2 Add an entry for the print server in the host s etc hosts file giving a hostname for the print server s IP address A line in etc hosts contai...

Page 89: ...o quit Enter an alias for the printer on the local machine and press Enter This name should be the same as the destination port name 7 Answer r remote printer to the question Is printer a remote printer or a local printer r l 8 When prompted with the question Please enter the name of the remote host that printer is attached to then enter the address of the D Link print server You can use the name ...

Page 90: ...ris workstation 1 Login as the superuser root 2 Add an entry for the print server in the host s etc hosts file giving a hostname for the print server s IP address A line in etc hosts contains an IP address and one or more aliases for the host For example 202 39 74 40 ps 142634 ps 142634 dlink com tw If you use DNS the Domain Naming Services protocol you can add an address record entry to your DNS ...

Page 91: ... added the new printer you can use the lp command to print files to the printer Consult your Solaris documentation for details Printing from Windows NT Windows NT versions 3 51 and later support printing using the lpd protocol To print to your D Link network print server from a Windows NT 4 0 workstation or server 1 Make sure that you have installed the TCP IP protocol and the Microsoft TCP IP Pri...

Page 92: ...Guide 86 Setting up Unix TCP IP Printing 4 Choose the My Computer selection and click the Next button to continue 5 Click the Add Port button to add the lpd print server to the list of ports 6 Choose the LPR Port type and press New Port ...

Page 93: ... you to select the proper driver for the printer and will ask you to give a name to the printer When you are done installing the printer you will be able to use any of the usual printing commands to print to your printer Printing using TFTP For testing purposes you can also use the Trivial File Transfer Protocol TFTP to print to the print server This is not a recommended method for ordinary printi...

Page 94: ...Print Server Administration User s Guide 88 Setting up Unix TCP IP Printing to print the local file named file to the print server port named dest port Case is sensitive in the dest port name ...

Page 95: ...r administration tasks including Monitoring the status of printers connected to the print server s ports Checking the status of NetWare print jobs Configuring NetWare print services including print servers print queues and printers Resetting the print server Upgrading the print server s internal flash memory using an updated flash memory file The PS Admin Main Window The following shows a typical ...

Page 96: ...hortcuts for their corresponding menu choices The buttons on the toolbar are from left to right Configure Server Configure NetWare Configure TCP IP Configure NetBEUI Configure AppleTalk Save Configuration Printer Status and Device Diagnostics Menu Shortcuts There are four groups of menu shortcuts on the main window corresponding to the Configuration Management NetWare and Tools menus in the menu b...

Page 97: ...ist allows you to choose an already defined filter for limiting the Server Name List to a smaller set You can use the Add Filter String button to define new filters as described below in the Filtering the List of Print Servers section Discover New Devices button When a new print server is added to the network you need to press the Discover New Devices button to update the PS Admin display Pressing...

Page 98: ...rating systems A filter wildcard uses the wildcard characters and to select a set of print servers The wildcard character matches any character in a print server name and the character represents zero or more characters For example to limit the print server display to servers MKT 01 MKT 02 MKT 03 you could use the filter MKT To display all servers with names beginning with S you can use the filter...

Page 99: ...se environment files to reduce the wait An environment file stores the list of servers it has discovered along with information about them To save an environment file 1 Make sure that PS Admin s list of servers is up to date Press the Discover New Devices button to update the list if necessary 2 Choose Save As from the Environment menu Choose a file name for the file By default the file will have ...

Page 100: ...rvers on the network and their addresses or if it should search the network each time it starts Communications Timeout Determines how long PS Admin will wait for a request sent to the print server to receive a response You may have to increase this number if you have a large network Communication Retries Determines how many times PS Admin will try again if it doesn t receive a response from a prin...

Page 101: ...rinter Pressing the Select Print Port buttons determines which port s status will be displayed The Printer Status field shows whether the printer is on line off line is out of paper or has an error If the printer is compatible with HP s PJL Printer Job Lanaguage protocol and you have enabled the use of PJL on the port see the Changing Print Server Port Settings section on page 17 for instructions ...

Page 102: ...d print queues being served by your D Link network print server and to change the form type being used on a port The Print Job window is a convenient substitute for the NetWare PCONSOLE program for everyday queue management tasks Selecting the symbol to the left of the port name will expand the list of all of the queues served by the port Selecting a print queue and pressing the Print Job button w...

Page 103: ...il it is released by un checking the box Similarly if a print job user has placed a hold on a job you can release the job to be printed by un checking the User Hold box Selecting a port and pressing the Form Type button will display the Form Type window provided the port is not set to service All Forms see the NetWare Settings section starting on page 40 for more information about the Form Type Mo...

Page 104: ...ces For convenience the PS Admin program provides many of the same NetWare print services administration features as NetWare s PCONSOLE or the NetWare Windows based administration tools The PS Admin program allows you to conveniently manage NetWare Bindery based print queues printers and print servers on any of your NetWare file servers Note that for managing print services on servers using NDS Ne...

Page 105: ...d press OK To remove a print queue select it and press Delete To view and or modify its list of assigned print servers queue operators or queue users press Assignments From the Assign NetWare Print Servers tab you can assign already defined print servers to the print queue you have selected or remove print queue assignments For information about defining print servers see the Managing Print Server...

Page 106: ...nt jobs change the order of print jobs and modify the queue status From the Assign Users tab you can determine who is allowed to use the printer Normally the group EVERYONE of which all users are members is assigned to the queue users list This means that all users can send jobs to the queue If you want to restrict the use of the print queue you can remove the group EVERYONE and add a smaller grou...

Page 107: ... window Clicking on a printer and clicking Assignments displays the Printer Assignments dialog From the Assign NetWare Print Queues tab you can determine which print queues are served by the printer adding or removing queues from the assigned list From the Assign NetWare Notifications tab you can determine which users are notified if a problem occurs with the print job By ...

Page 108: ...ging Print Servers Selecting Print Servers from the PS Admin NetWare menu displays the NetWare Printers dialog window Selecting a file server and clicking Create allows you to create a new print server Selecting a print server and clicking Delete allows you to delete it and clicking Assignments displays the Print Server Assignments dialog window ...

Page 109: ...erators tab you can add or remove users from the print server s operators list Print server operators are allowed to attach the print server to other file servers set printers forms and notification lists change the list of queues served and queue priorities or down the print server From the Assign Users tab you can set the print server s user list Print server users are allowed to monitor the pri...

Page 110: ...to restart your D Link network print server in order to reset its internal statistics counters or to clear other status information There are two different ways to reset the print server An ordinary reset has the same effect as powering off the print server and powering it back on again Statistics counters will be cleared but all of the print server s configuration settings will be retained A fact...

Page 111: ... s default configuration values will be restored Upgrading the Print Server s Internal Firmware The print server s internal software is stored in Flash memory which allows you to upgrade it to an updated version without shipping the print server back to your distributor Consult your D Link dealer for information about when updated print server firmware versions are available You will also need to ...

Page 112: ...3 Type in the pathname of the bin file or click the Browse button to locate the file using a standard dialog box 4 Click OK PS Admin will display an informational warning message 5 Click OK The download will begin PS Admin will display the progress of the download 6 When downloading is complete PS Admin will display an informational message WARNING When downloading the image file be very careful n...

Page 113: ... s Guide PS Admin Administration 107 able to recover from an interrupted transfer in most cases However in some situations it may be necessary to return your print server for servicing in order to recover from an interrupted download ...

Page 114: ...ing Device Diagnostics from the PS Admin Management menu displays the Device Diagnostics window From the Device Diagnostics window you can display many of the print server s settings and status items allowing you to identify many types of print server problems The Configuration tab displays the print server s configuration settings divided into different categories in a tree structure You can expa...

Page 115: ...ws collected statistics also divided into various categories Many of these categories correspond to standard SNMP management information base categories The Log tab contains a tree branch for each error that occurs Error log entry branches contain detailed information about the problem which should be able to assist your or technical support representative to locate the problem ...

Page 116: ...og window allows you to save a text file listing all of the entries in the Device Diagnostic window You can use this function to keep a record of your print server s settings for future reference The contents of this file may also be useful to your technical support representative if you encounter problems you are unable to resolve ...

Page 117: ...d below If you want to use BOOTP your local Ethernet network needs to have a BOOTP server The BOOTP server table needs to have an entry listing the print server s Ethernet MAC address the IP address you want to assign to the print server the network s mask and the default gateway router address Consult your BOOTP server documentation for information about how to add an entry to the server table If...

Page 118: ...root permission to execute the arp command 3 From the host with the modified ARP table send an ICMP echo request to the print server using the ping command ping 202 39 74 40 When the print server receives an ICMP request at its own Ethernet address but with a different IP address than the one it was expecting it changes its IP address setting 4 The print server will now respond to the new IP addre...

Page 119: ...ays its log in message Welcome to D Link Print Server Telnet Console Server Name PS 142634 Server Model DP 100 2P1S F W Version 1 00 MAC Address 00 80 C8 14 26 34 Up Time 5 days 06 14 38 Please Enter Password At this point you can enter the password you have assigned to your print server If you have not yet assigned a password just press Enter The print server will then display the telnet interfac...

Page 120: ... Changing TCP IP Settings Once you have set the print server s IP address for the first time using the method described above you may wish to change the address or other TCP IP configuration information such as the local network mask the default gateway the accepted SNMP community names or the list of SNMP trap recipients To change these TCP IP settings 1 From the main menu choose TCP IP Configura...

Page 121: ...ew value and press Enter To change the SNMP community names choose the appropriate menu item The print server will display the SNMP Community menu SNMP Community 1 Commumity 1 Name public 2 Community 1 Access Read Only 3 Commumity 2 Name 4 Community 2 Access Read Only 5 Commumity 3 Name 6 Community 3 Access Read Only 0 Return to TCP IP Menu Enter Selection For each of the three community name slot...

Page 122: ...guration menu The print server will display the SNMP Trap menu SNMP Traps 1 Traps Disable 2 Target 1 IP Address 0 0 0 0 3 Target 1 Community Name 4 Target 2 IP Address 0 0 0 0 5 Target 2 Community Name 6 Target 3 IP Address 0 0 0 0 7 Target 3 Community Name 0 Return to TCP IP Menu Enter Selection By default SNMP traps are disabled Select the Traps item to enable or disable the sending of traps 1 D...

Page 123: ...t to save configuration y n Answer y to confirm the save The telnet connection will drop and the print server will reset itself letting the new TCP IP settings take effect Changing Server Settings From the Server Configuration menu you can change the server name as well as the Location and Contact fields used for identifying the location of the print server and the person responsible for maintaini...

Page 124: ... described in the Choosing a Name for Your Print Server section on page 13 of this manual 3 When you are done changing the server settings choose 0 to return to the Main Menu 4 Choose the Save Configuration menu item The print server will ask for confirmation Do you really want to save configuration y n Answer Y to confirm the save The telnet connection will drop and the print server will reset it...

Page 125: ...Menu Enter Selection 2 Choose the Change Password menu item The print server will prompt for the old password Input Old Password If there is no password just press Enter 3 The print server will prompt you to enter the new password All password characters will be displayed as asterisks You will then be prompted a second time Enter the same password as before to confirm that you have typed it correc...

Page 126: ...suit your configuration and the printer you have attached to the port Complete descriptions of each of these settings may be found in the Changing Print Server Port Settings section on page 17 To change one or more port settings 1 Choose Port Settings from the main menu The print server will display the Port Menu Port Menu 1 Port 1 LPT1 2 Port 2 LPT2 3 Port 3 COM 0 Return to Main Menu Enter Select...

Page 127: ...aud Rate 9600 4 Data Bits 8 5 Stop Bits 1 6 Parity Bits None 7 S W Flow Control Xon Xoff 8 H W Flow Control DTR RTS 0 Return to Port Menu Enter Selection 3 To change any of the displayed settings choose the appropriate menu item The print server will prompt for the new value 4 When you are done changing settings for the port choose 0 to return to the port menu 5 When you are done changing port set...

Page 128: ...A Telnet to configure your print server without requiring a Windows compatible machine Selecting AppleTalk Configuration displays the AppleTalk Configuration menu AppleTalk Configuration 1 Zone Name 2 Port 1 Printer Type LaserWriter 3 Port 1 PostScript Level Level 2 4 Port 2 Printer Type LaserWriter 5 Port 2 PostScript Level Level 2 6 Port 3 Printer Type LaserWriter 7 Port 3 PostScript Level Level...

Page 129: ...lay Information selection to display the Display Information menu Display Information 1 Display Configuration 2 Display Port Status 0 Return to Main Menu Enter Selection The Display Configuration selection displays several pages of information about the print server s hardware and internal software as well as its configuration settings Information about the port settings is also included The Displ...

Page 130: ...e Print Server Sometimes it may be desirable to restart the print server in order to reset its internal statistics counters or to clear other status information The telnet interface provides two different types of reset An ordinary reset has the same effect as powering off the print server and powering it back on again Statistics counters will be cleared but all of the print server s configuration...

Page 131: ...oose Tools from the Main Menu Tools 1 Reset 2 Factory Reset 3 Reload Firmware 0 Return to Main Menu Enter Selection 2 Choose the Reset or Factory Reset menu item depending on the type of reset you wish to perform The print server will ask for confirmation Do you really want to reset the print server y n 3 Confirm the reset by entering y and pressing Enter The telnet connection will drop and the pr...

Page 132: ...ny other operating systems that support TCP IP networking Consult your system documentation for detailed information about establishing a TFTP server You will also need to have copies of the updated firmware Firmware updates are contained in to related files a larger one with a bin extension and a smaller one having a dwl extension Both of these files are necessary for the download to be completed...

Page 133: ... all files are set up correctly the print server will download the dwl file reset itself closing the telnet connection and begin downloading the bin file When this is complete the print server will restart using the updated version of the firmware WARNING When downloading the image file be very careful not to interrupt the transfer by powering down the print server or disconnecting it from the net...

Page 134: ...ol 26 29 40 48 Save Configuration 16 20 28 47 49 71 75 Server Device 14 15 18 70 74 TCP IP Protocol 75 76 77 Configure AppleTalk button 89 Configure NetBEUI button 89 Configure NetWare button 89 Configure Server button 89 Configure TCP IP button 89 data bits port 19 default gateway setting using PS Admin 75 setting using telnet interface 114 Description port 18 Device Diagnostics button 89 Discove...

Page 135: ...nt services 9 NetWare Directory Services 42 NetWare menu Print Queues 97 Print Servers 101 Printers 100 NetWare Print Job window 95 network management systems 114 NWADMIN 43 parity bits 20 password setting 15 password print server 117 path Microsoft Networking printer 56 NetWare 3 x print queue 31 34 36 PJL Printer Job Lanaguage 94 PJL Printer Job Language port setting 19 ports parallel 18 serial ...

Page 136: ...ls menu Factory Reset 104 Print Test 21 Reload Firmware 105 Reset 104 traps 77 Trivial File Transfer Protocol See TFTP Windows 3 x printing to NetWare 3 x queue 37 printing to NetWare 4 x queue 52 Windows 95 printing on NetWare 3 x queues 30 printing to Microsoft Networking printers 57 printing to NetWare 4 x queue 49 Windows for Workgroups 3 11 printing to Microsoft Networking printers 63 printin...

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