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D-Link DVG-580S User Manual
Appendix E - Warranty
• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package
to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package.
Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product
and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent
COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and
shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 9708. D-Link will not be held responsible for any
packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground
or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in the
United States, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided
shipping charges are prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped in strict
compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product that is not packaged and
shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming.
What Is Not Covered:
The Limited Warranty provided herein by D-Link does not cover:
Products that, in D-Link’s judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty
installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or
serial number has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping
costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due
to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by
anyone other than D-Link; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link,
the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.
While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized
D-Link Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF
ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NONINFRINGEMENT.
IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH