D-Link DVG-5802S User Manual Download

Page: 85 / 102

D-Link DVG-580S User Manual

Section 6 - Troubleshooting

3. Why can’t I connect to certain sites or send and receive emails when connecting through my router?

If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 149, 148, 147, etc).

Note: AOL DSL+ users must use MTU of 1400.

To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination

could be another computer, or a URL.

• Click on Start and then click Run.

• Windows

95, 98, and Me users type in command (Windows

NT, 000, and XP users type in cmd) and

press Enter (or click OK).

• Once the window opens, you’ll need to do a special ping. Use the following syntax:

ping [url] [-f] [-l] [MTU value]

Example:

ping yahoo.com -f -l 1472

Summary of Contents for DVG-5802S

Page 1: ......

Page 2: ...k Settings 25 DHCP Server Settings 26 DHCP Reservation 27 VoIP Line Settings 28 Virtual Server 30 Port Forwarding 32 Application Rules 33 QoS Engine 34 Network Filters 36 Access Control 37 Access Control Wizard 37 Website Filters 40 Inbound Filters 41 Firewall Settings 42 ALG Configuration 43 VPN Passthrough 43 RTSP 43 SIP VoIP 43 Router Settings 44 Advanced Wireless Settings 45 Transmit Power 45 ...

Page 3: ...is WPA 67 Wireless Netwrok Setup Wizard 68 Manual Wireless Network Setup 70 Configure WEP 70 Configure WPA Personal PSK 71 Configure WPA Enterprise RADIUS 72 Connect to a Wireless Network 74 Using Windows Vista 74 Configure Wireless Security 75 Connect Using WCN 2 0 in Windows Vista 77 Using Windows XP 78 Configure WEP 79 Configure WPA PSK 81 Troubleshooting 83 Wireless Basics 87 What is Wireless ...

Page 4: ...able or DSL Modem Computers with Windows Macintosh or Linux based operating systems with an installed Ethernet adapter Internet Explorer Version 6 0 Mozilla 1 7 12 5 0 or Firefox 1 5 and above for configuration Installation Wizard requires Windows XP with Service Pack 2 Product Overview Package Contents Note Using a power supply with a different voltage rating than the one included with the DVG 58...

Page 5: ...and responsive providing a better Internet experience EXTENDED WHOLE HOME COVERAGE Powered by 11n technology this high performance router provides superior Whole Home Coverage while reducing dead spots The Wireless N Gigabit Multimedia VoIP Gateway is designed for use in bigger homes and for users who demand higher performance networking Add a 11n notebook or desktop adapter and stay connected to ...

Page 6: ... URL and or Domain Name Filter Scheduling These filters can be scheduled to be active on certain days or for a duration of hours or minutes Secure Multiple Concurrent Sessions The DVG 5802S can pass through VPN sessions It supports multiple and concurrent IPSec and PPTP sessions so users behind the DVG 5802S can securely access corporate networks User friendly Setup Wizard Through its easy to use ...

Page 7: ...r Service provider Reset Pressing the Reset button restores the router to its original factory default settings Gigabit LAN Ports 1 7 Connect Ethernet devices such as computers switches and hubs Internet Port The auto MDI MDIX Internet port is the connection for the Ethernet cable to the cable or DSL modem Power Receptor Receptor for the supplied power adapter Phone Ports Connects to your phones u...

Page 8: ...bled computer on ports 1 4 This LED blinks during data transmission USB LED Insert a USB flash drive with WCN information The LED will blink 3 times if it successfully transfers the wireless settings Internet LED A solid light indicates connection on the Internet port This LED blinks during data transmission WLAN LED A solid light indicates that the wireless segment is ready This LED blinks during...

Page 9: ...em Also you can only use the Ethernet port on your modem If you were using the USB connection before using the router then you must turn off your modem disconnect the USB cable and connect an Ethernet cable to the Internet port on the router and then turn the modem back on In some cases you may need to call your ISP to change connection types USB to Ethernet If you have DSL and are connecting via ...

Page 10: ...hat is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may have a negative effect on range Try to po...

Page 11: ...on utility Web based Configuration Utility To access the configuration utility open a web browser such as Internet Explorer and enter the IP address of the router 192 168 0 1 Select Admin from the drop down menu and then enter your password Leave the password blank by default If you get a Page Cannot be Displayed error please refer to the Troubleshooting section for assistance ...

Page 12: ...igure your router If you want to enter your settings without running the wizard click Manual Configuration and skip to page 17 Click Internet Connection Setup Wizard to begin If you want to configure your wireless settings click Wireless Security Setup Wizard and skip to page 73 Click Next to continue DVG 5802S ...

Page 13: ...Section 3 Configuration Create a new password and then click Next to continue Select your time zone from the drop down menu and then click Next to continue Select the type of Internet connection you use and then click Next to continue ...

Page 14: ...ional but may be required by some ISPs The default host name is the device name of the Router and may be changed If you selected PPPoE enter your PPPoE username and password Click Next to continue Select Static if your ISP assigned you the IP address subnet mask gateway and DNS server addresses Note Make sure to remove your PPPoE software from your computer The software is no longer needed and wil...

Page 15: ...d Static enter your network settings supplied by your Internet provider Click Next to continue Click Connect to save your settings Once the router is finished rebooting click Continue Please allow 1 2 minutes to connect Close your browser window and reopen it to test your Internet connection It may take a few tries to initially connect to the Internet ...

Page 16: ... server IP address assigned by your ISP Maximum Transmission Unit you may need to change the MTU for optimal performance with your specific ISP 1500 is the default MTU The default MAC Address is set to the Internet port s physical interface MAC address on the Broadband Router It is not recommended that you change the default MAC address unless required by your ISP You can use the Clone Your PC s M...

Page 17: ...nge the MTU for optimal performance with your specific ISP 1492 is the default MTU The default MAC Address is set to the Internet port s physical interface MAC address on the Broadband Router It is not recommended that you change the default MAC address unless required by your ISP You can use the Clone Your PC s MAC Address button to replace the Internet port s MAC address with the MAC address of ...

Page 18: ...retype the password in the next box Select either Always on On Demand or Manual Enter a maximum idle time during which the Internet connection is maintained during inactivity To disable this feature enable Auto reconnect The DNS server information will be supplied by your ISP Internet Service Provider Address Mode PPTP IP Address PPTP Subnet Mask PPTP Gateway PPTP Server IP Internet Setup PPTP Cho...

Page 19: ... the default MTU The default MAC Address is set to the Internet port s physical interface MAC address on the Broadband Router It is not recommended that you change the default MAC address unless required by your ISP You can use the Clone Your PC s MAC Address button to replace the Internet port s MAC address with the MAC address of your Ethernet card MTU MAC Address ...

Page 20: ...ord and then retype the password in the next box Select either Always on On Demand or Manual Enter a maximum idle time during which the Internet connection is maintained during inactivity To disable this feature enable Auto reconnect Enter the Primary and Secondary DNS Server Addresses Static L2TP only Address Mode L2TP IP Address L2TP Subnet Mask L2TP Gateway L2TP Server IP Username Password Reco...

Page 21: ...pecific ISP 1400 is the default MTU The default MAC Address is set to the Internet port s physical interface MAC address on the Broadband Router It is not recommended that you change the default MAC address unless required by your ISP You can use the Clone Your PC s MAC Address button to replace the Internet port s MAC address with the MAC address of your Ethernet card ...

Page 22: ...hat you change the default MAC address unless required by your ISP You can use the Clone Your PC s MAC Address button to replace the Internet port s MAC address with the MAC address of your Ethernet card IP Address Subnet Mask Default Gateway DNS Servers MTU MAC Address Internet Setup Static assigned by ISP DVG 5802S Select Static IP Address if all the Internet port s IP information is provided to...

Page 23: ...el setting for an existing wireless network or to customize the wireless network If you enable Auto Channel Scan this option will be greyed out Select one of the following 802 11g Only Select if all of your wireless clients are 802 11g Mixed 802 11g and 802 11b Select if you are using both 802 11b and 802 11g wireless clients 802 11b Only Select if all of your wireless clients are 802 11b 802 11n ...

Page 24: ...trongly suggested to select Best Auto for best performance Select Invisible if you do not want the SSID of your wireless network to be broadcasted by the DVG 5802S If Invisible is selected the SSID of the DVG 5802S will not be seen by Site Survey utilities so your wireless clients will have to know the SSID of your DVG 5802S in order to connect to it Refer to page 71 for more information regarding...

Page 25: ...1 If you change the IP address once you click Apply you will need to enter the new IP address in your browser to get back into the configuration utility Enter the Subnet Mask The default subnet mask is 255 255 255 0 Enter the Domain name Optional Uncheck the box to transfer the DNS server information from your ISP to your computers If checked your computers will use the router for a DNS server IP ...

Page 26: ...n of a NetBIOS domain name under which network hosts operates This setting has no effect if the Learn NetBIOS information from WAN is activatede Select the different type oif NetBIOS node Broadcast only Point to Point Mixed mode and Hybrid Enter your WINS IP address Enable DHCP Server DHCP IP Address Range DHCP Lease Time Always Broadcast NetBIOS Announcement Learn NetBIOS from WAN NetBIOS Scope N...

Page 27: ...he reservation Enter the computer name or select from the drop down menu and click Enter the IP address you want to assign to the computer or device This IP Address must be within the DHCP IP Address Range Enter the MAC address of the computer or device If you want to assign an IP address to the computer you are currently on click this button to populate the fields Click Save to save your entry Yo...

Page 28: ... and specific port to connect to on the SIP Server Enter the URL or IP address of the desired SIP Proxy and specific port Enter the URL or IP address and specific port of the desired SIP Registrar server Use this option to tell the SIP server upon connection registration whether you prefer inbound traffic on UDP User Datagram Protocol or on TCP Transmission Control Protocol or on TLS Transport Lay...

Page 29: ...ls currently unattended to on hold Enable Disable the Hook Flash button functionality on the phone Enable Disable the Call Forward feature and set your forward calls to the number defined in unconditional Busy No Answer selection Unconditional Call Forward Input the unconditional call forward number Busy Call Forward Input the Busy call forward number No Answer Call Forward Input the No Answer cal...

Page 30: ...net by enabling Virtual Server Depending on the requested service the DVG 5802S redirects the external service request to the appropriate server within the LAN network The DVG 5802S is also capable of port redirection meaning incoming traffic to a particular port may be redirected to a different port on the server computer Each virtual service that is created will be listed at the bottom of the sc...

Page 31: ...er the port that you want to open next to Private Port and Public Port The private and public ports are usually the same The public port is the port seen from the Internet side and the private port is the port being used by the application on the computer within your local network Select TCP UDP or Both from the drop down menu Select Allow All most common or a created Inbound filter You may create...

Page 32: ...er will be listed in the Computer Name drop down menu Select your computer and click Enter the TCP and or UDP port or ports that you want to open You can enter a single port or a range of ports Seperate ports with a common Example 24 1009 3000 4000 Select Allow All most common or a created Inbound filter You may create your own inbound filters in the Advanced Inbound Filter page The schedule of ti...

Page 33: ...service to always be enabled You can create your own times in the Tools Schedules section Name Trigger Traffic Type Firewall Traffic Type Schedule Application Rules Some applications require multiple connections such as Internet gaming video conferencing Internet telephony and others These applications have difficulties working through NAT Network Address Translation Special Applications makes som...

Page 34: ...be transferred from the router to your ISP This is determined by your ISP ISP s often speed as a download upload pair For example 1 5Mbits 284Kbits Using this example you would enter 284 Alternatively you can test your uplink speed with a service such as www dslreports com By default the router automatically determines whether the underlying connection is an xDSL Frame relay network or some other ...

Page 35: ...SL or Other Frame Relay Network ensures that the router will recognize that it needs to shape traffic slightly differently in order to give the best performance Choosing xDSL or Other Frame Relay Network causes the measured uplink speed to be reported slightly lower than before on such connections but gives much better results When Connection Type is set to automatic the automatically detected con...

Page 36: ...please refer to the Networking Basics section in this manual Select a DHCP client from the drop down menu and click to copy that MAC Address Configure MAC Filtering MAC Address DHCP Client Use MAC Media Access Control Filters to allow or deny LAN Local Area Network computers by their MAC addresses from accessing the Network You can either manually add a MAC address or select the MAC address from t...

Page 37: ...The Access Control section allows you to control access in and out of your network Use this feature as Parental Controls to only grant access to approved sites limit web access based on time or dates and or block access from applications like P2P utilities or games Click Next to continue with the wizard Access Control Wizard DVG 5802S DVG 5802S ...

Page 38: ...izard continued Select a schedule I E Always from the drop down menu and then click Next to continue Enter the following information and then click Next to continue Address Type Select IP address MAC address or Other Machines IP Address Enter the IP address of the computer you want to apply the rule to DVG 5802S DVG 5802S DVG 5802S ...

Page 39: ...e Check to enable the rule Name Enter a name for your rule Dest IP Start Enter the starting IP address Dest IP End Enter the ending IP address Protocol Select the protocol Dest Port Start Enter the starting port number Dest Port End Enter the ending port number To enable web logging click Enable Click Save to save the access control rule DVG 5802S DVG 5802S DVG 5802S ...

Page 40: ...web sites by the URL or domain A URL is a specially formatted text string that defines a location on the Internet If any part of the URL the blocked words applied the site will not be accessible and the web page will not displayed When applying for allowed list only keywords entered will be allowed and anything else will be blocked To use this feature enter the text and click Save Setings To delet...

Page 41: ... to save the settings This section will list any rules that are created You may click the Edit icon to change the settings or enable disable the rule or click the Delete icon to remove the rule Name Action Enable Source IP Start Source IP End Save Inbound Filter Rules List The Inbound Filter option is an advanced method of controlling data received from the Internet With this feature you can confi...

Page 42: ...g attacks If an application has trouble working from behind the router you can expose one computer to the Internet and run the application on that computer Note Placing a computer in the DMZ may expose that computer to a variety of security risks Use of this option is only recommended as a last resort Specify the IP address of the computer on the LAN that you want to have unrestricted Internet com...

Page 43: ...rsal of IPSec through NAT This ALG may interfere with the operation of such VPN clients If you are having trouble connecting with your corporate network try turning this ALG off Please check with the system adminstrator of your corporate network whether your VPN client supports NAT traversal Allows applications that use Real Time Streaming Protocol to receive streaming media from the internet Quic...

Page 44: ...n if this route is used The route metric is a value from 1 to 16 that indicates the cost of using this route A value 1 is the lowest cost and 15 is the highest cost Select the interface that the IP packet must use to transit out of the router when this route is used Destination IP Netmask Gateway Metric Interface Router Settings The Routing option is an advanced method of customizing specific rout...

Page 45: ...ented before transmission 2346 is the default setting Delivery Traffic Indication Message 3 is the default setting A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages WLAN Partition prevents associated wireless clients from communicating with each other WMM is QoS for your wireless network This will improve the quality of video and voice app...

Page 46: ... other traffic Such streams are used by systems known as Windows Media Extenders such as the Xbox 360 Windows Media Center When enabled this option causes the router to automatically attempt to prioritize traffic streams that it doesn t otherwise recognize based on the behaviour that the streams exhibit This acts to deprioritize streams that exhibit bulk transfer characteristics such as file trans...

Page 47: ...ities are defined as BK Background least urgent BE Best Effort VI Video VO Voice most urgent Priority The protocol used by the messages Protocol The rule applies to a flow of messages for which one computer s IP address falls within the range set here Host IP Range The rule applies to a flow of messages for which host s port number is within the range set here Host Port Range ...

Page 48: ...or reset the PIN Shows the current value of the router s PIN Restore the default PIN of the router Create a random number that is a valid PIN This becomes the router s PIN You can then copy this PIN to the user interface of the registrar Enable Lock Wireless Security Settings PIN Settings Current PIN Reset PIN to Default Generate New PIN Wi Fi Protected Setup Wi Fi Protected Setup WPS System is a ...

Page 49: ...by pressing the configuration button on the device and then the on the router within 60 seconds The status LED on the router will flash three times if the device has been successfully added to the network There are several ways to add a wireless device to your network A registrar controls access to the wireless network A registrar only allows devices onto the wireless network if you have entered t...

Page 50: ...e DVG 5802S to respond to pings Blocking the Ping may provide some extra security from hackers Check the box to allow the Internet port to be pinged You may set the port speed of the Internet port to 10 Mbps 100 Mbps 1000 Mbps or auto Some older cable or DSL modems may require you to set the port speed to 10Mbps Check the box to allow multicast traffic to pass through the router from the Internet ...

Page 51: ... Enter the refresh interval for communicating with the SIP server Note that if the value 0 zero is entered NAT ping is also disabled even if Enable NAT PING is set toggled Enable STUN STUN Server Port STUN Refresh Interval Enable NAT Ping NAT Ping Refresh Interval Advanced VoIP From the drop down menu set Codec priority Select the Codec as priority one Select the Codec as second priority Select th...

Page 52: ...2S Example http x x x x 8080 whereas x x x x is the Internet IP address of the DVG 5802S and 8080 is the port used for the Web Management interface Click it once Enable Remote Management for external access This section will list any rules that are created You may click the Edit icon to change the settings or enable disable the rule or click the Delete icon to remove the rule Admin Password User P...

Page 53: ...rnet not a local server Enter the NTP server or select one from the drop down menu To manually input the time enter the values in these fields for the Year Month Day Hour Minute and Second and then click Set Time You can also click Copy Your Computer s Time Settings Time Zone Daylight Saving Enable NTP Server NTP Server Used Manual The Time Configuration option allows you to configure update and m...

Page 54: ...ction must be taken immediately 2 Critical critical conditions 3 Error error conditions 4 Warning warning conditions 5 Notice normal but significant condition 6 Informational informational messages 7 Debug debug level messages Syslog Facility Numerical Facility Code 0 kernel messages 1 user level messages 2 mail system 3 system daemons 4 security authorization messages note 1 5 messages generated ...

Page 55: ...og file or firmware upgrade notification via email Enter the email address where you want the email sent Enter the SMTP server address for sending email If your SMTP server requires authentication select this option Check this box if your SMTP server requires authentication Enter your account for sending email Enter the password associated with the account Re type the password associated with the ...

Page 56: ...previously save file of configuration settings Then click the Load button to transfer those settings to the router This option will restore all configuration settings back to the settings that were in effect at the time the router was shipped from the factory Any settings that have not been saved will be lost including any rules that you have created If you want to save the current router configur...

Page 57: ...router check automatically to see if there is a new firmware upgrade Check Email Notification of Newer Firmware Version to have the router send an email when there is a new firmware available Firmware Upgrade Browse Notifications Options Update Firmware You can upgrade the firmware of the Router here Make sure the firmware you want to use is on the local hard drive of the computer Click on Browse ...

Page 58: ...t Enter the Password for your DDNS account Enter a time in hours DDNS Server Address Host Name Username or Key Password or Key Timeout DDNS The DDNS feature allows you to host a server Web FTP Game Server etc using a domain name that you have purchased www whateveryournameis com with your dynamically assigned IP address Most broadband Internet Service Providers assign dynamic changing IP addresses...

Page 59: ...ration The Ping Test is used to send Ping packets to test if a computer is on the Internet Enter the IP Address that you wish to Ping and click Ping The results of your ping attempts will be displayed here System Check Ping Test Ping Results DVG 5802S ...

Page 60: ... Check All Day 24hrs or enter a start and end time for your schedule Click Save to save your schedule You must click Save Settings at the top for your schedules to go into effect The list of schedules will be listed here Click the Edit icon to make changes or click the Delete icon to remove the schedule Name Days Time Save Schedule Rules List Schedules ...

Page 61: ...Connect to establish the PPPoE connection Displays the router s time and firmware version Displays the MAC address and the public IP settings for the router Displays the MAC address and the private local IP settings for the router Display the VoIP Line 1 User Name Register and Hook status Display the VoIP Line 2 User Name Register and Hook status Displays the wireless MAC address and your wireless...

Page 62: ...s any recent activity Clears all of the log contents This option will send a copy of the router log to the email address configured in the Tools Email screen This option will save the router to a log file on your computer The router automatically logs records events of possible interest in it s internal memory If there isn t enough internal memory for all events logs of older events are deleted bu...

Page 63: ... Statistics The screen below displays the Traffic Statistics Here you can view the amount of packets that pass through the DVG 5802S on both the Internet and the LAN ports The traffic counter will reset if the device is rebooted Internet Sessions DVG 5802S ...

Page 64: ...ys a list of current connected wireless clients This table also displays the connection time and MAC address of the connected wireless clients Wireless The WISH Sessions page displays full details of wireless clients that are connected when WISH is enabled WISH Sessions DVG 5802S DVG 5802S ...

Page 65: ...65 D Link DVG 5802S User Manual Section 3 Configuration Support ...

Page 66: ...ireless network so that it is protected as it is transmitted from one wireless device to another To gain access to a WEP network you must know the key The key is a string of characters that you create When using WEP you must determine the level of encryption The type of encryption determines the key length 128 bit encryption requires a longer key than 64 bit encryption Keys are defined by entering...

Page 67: ...authentication protocol EAP WEP regulates access to a wireless network based on a computer s hardware specific MAC address which is relatively simple to be sniffed out and stolen EAP is built on a more secure public key encryption system to ensure that only authorized network users can access the network WPA PSK WPA2 PSK uses a passphrase or key to authenticate your wireless connection The key is ...

Page 68: ...tup Wizard Select how you would like to configure your wireless security settings Automatically assign a network key Allows the router to auto generate WPA Personal Passphrase Click Save to apply the auto generated settings Manually assign a network key Allows you to go through the Wireless Security Setup Wizard and enter your settings manually Click Next to continue ...

Page 69: ...69 D Link DVG 5802S User Manual Section 4 Security Enter a password between 8 63 characters Click Next then Save to finish the Security Wizard ...

Page 70: ...r 192 168 0 1 Click on Setup and then click Wireless Settings on the left side 2 Next to Security Mode select WEP 3 Next to WEP Key Length select the level of ecryption 64 or 128 bit Hex recommended Letters A F and numbers 0 9 are valid 4 Next to WEP Key 1 enter a WEP key that you create Make sure you enter this key exactly on all your wireless devices You may enter up to 4 different keys 5 Next t...

Page 71: ...t WPA Personal 3 Next to WPA Mode select Auto WPA2 Only or WPA Only Use Auto if you have wireless clients using both WPA and WPA2 4 Next to Cypher Type select TKIP and AES TKIP or AES 5 Next to Group Key Update Interval enter the amount of time before the group key used for broadcast and multicast data is changed 3600 is default 6 Next to Pre Shared Key enter a key passphrase The key is entered as...

Page 72: ... Security Mode select WPA Enterprise 3 Next to WPA Mode select Auto WPA2 Only or WPA Only Use Auto if you have wireless clients using both WPA and WPA2 4 Next to Cypher Type select TKIP and AES TKIP or AES 5 Next to Group Key Update Interval enter the amount of time before the group key used for broadcast and multicast data is changed 3600 is default 6 Next to Authentication Timeout enter the amou...

Page 73: ... enter the security key 10 If the MAC Address Authentication box is selected then the user will need to connect from the same computer whenever logging into the wireless network 11 Click Advanced to enter settings for a secondary RADIUS Server 12 Click Apply Settings to save your settings ...

Page 74: ... the Windows Vista utility as seen below Right click on the wireless computer icon in your system tray lower right corner next to the time Select Connect to a network If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and cli...

Page 75: ...t before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows Vista Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select Connect to a network ...

Page 76: ...he same security key or passphrase that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 77: ...d and configured There are three basic methods to accomplish this use Windows Vista s built in support for WCN 2 0 use software provided by a third party or manually configure If you are running Windows Vista log into the router and click the Enable checkbox in the Basic Wireless section Use the Current PIN that is displayed on the Advanced Wi Fi Protected Setup section or choose to click the Gene...

Page 78: ...y option similar to the Windows XP utility as seen below Right click on the wireless computer icon in your system tray lower right corner next to the time Select View Available Wireless Networks If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network disp...

Page 79: ...iguring your wireless adapter If you are joining an existing network you will need to know the WEP key being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows XP Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select View Available Wireless Networks ...

Page 80: ...etwork Connection box will appear Enter the same WEP key that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the WEP settings are correct The WEP key must be exactly the same as on the wireless router ...

Page 81: ...nfiguring your wireless adapter If you are joining an existing network you will need to know the WEP key being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows XP Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select View Available Wireless Networks ...

Page 82: ...Network Connection box will appear Enter the WPA PSK passphrase and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the WPA PSK settings are correct The WPA PSK passphrase must be exactly the same as on the wireless router ...

Page 83: ...r must be on the same IP subnet to connect to the web based utility Make sure you have an updated Java enabled web browser We recommend the following Internet Explorer 6 0 or higher Netscape 8 or higher Mozilla 1 7 12 5 0 or higher Opera 8 5 or higher Safari 1 2 or higher with Java 1 3 1 or higher Camino 0 8 4 or higher Firefox 1 5 or higher Verify physical connectivity by checking for solid link ...

Page 84: ...This should open the login page for your the web management If you still cannot access the configuration unplug the power to the router for 10 seconds and plug back in Wait about 30 seconds and try accessing the configuration If you have multiple computers try connecting using a different computer 2 What can I do if I forgot my password If you forgot your password you must reset your router Unfort...

Page 85: ... increments of ten Ex 1492 1482 1472 etc Note AOL DSL users must use MTU of 1400 To find the proper MTU Size you ll have to do a special ping of the destination you re trying to go to A destination could be another computer or a URL Click on Start and then click Run Windows 95 98 and Me users type in command Windows NT 2000 and XP users type in cmd and press Enter or click OK Once the window opens...

Page 86: ...th 1452 28 1480 Once you find your MTU you can now configure your router with the proper MTU size To change the MTU rate on your router follow the steps below Open your browser enter the IP address of your router 192 168 0 1 and click OK Enter your username admin and password blank by default Click OK to enter the web configuration page for the device Click on Setup and then click Manual Configure...

Page 87: ...reless LANs are used increasingly in both home and office environments and public areas such as airports coffee shops and universities Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users Wireless users can use the same applicati...

Page 88: ...data from one point A to point B But wireless technology has restrictions as to how you can access the network You must be within the wireless network range area to be able to connect your computer There are two different types of wireless networks Wireless Local Area Network WLAN and Wireless Personal Area Network WPAN Wireless Local Area Network WLAN In a wireless local area network a device cal...

Page 89: ...hones laptops speakers and other devices that operate on batteries Who uses wireless Wireless technology as become so popular in recent years that almost everyone is using it whether it s for home office business D Link has a wireless solution for it Home Gives everyone at home broadband access Surf the web check email instant message and etc Gets rid of the cables around the house Simple and easy...

Page 90: ... task not knowing where to start That s why we ve put together a few setup steps and tips to help you through the process of setting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or Access Point Make sure you place the router access point in a centralized location within your network for the best performance Try to place...

Page 91: ...reless clients will connect to an access point or wireless router Ad Hoc Directly connecting to another computer for peer to peer communication using wireless network adapters on each computer such as two or more DVG 5802S wireless network Cardbus adapters An Infrastructure network contains an Access Point or wireless router All the wireless devices or clients will connect to the wireless router o...

Page 92: ... your IP address please follow the steps below Click on Start Run In the run box type cmd and click OK Windows Vista users type cmd in the Start Seach box At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some fir...

Page 93: ...h represents your network adapter and select Properties Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure t...

Page 94: ... 27 6 5Mbps 13 5 Frequency Range 2 4GHz to 2 483GHz External Antenna Type Non detachable reverse SMA Antennas LEDs Power Status Internet Status WLAN LAN 10 100 1000 WPS USB Operating Temperature 32 F to 104 F 0 C to 40 C Humidity 95 maximum non condensing Safety Emissions CE Dimensions L 260 mm W 234 1mm H 41 8 mm Warranty 1 Year Maximum wireless signal rate derived from IEEE Standard 802 11g and ...

Page 95: ...R 615 Hardware Revision located on the label on the bottom of the router e g rev B2 Serial Number s n number located on the label on the bottom of the router You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http support d...

Page 96: ...der this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option...

Page 97: ...nsee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied ...

Page 98: ...s not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered The Limited Warranty provided herein by D Link does not cover Products that in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse faulty installation lack of reasonable care repair...

Page 99: ...PAIR REPLACEMENTORREFUNDOFTHEDEFECTIVEORNONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws...

Page 100: ...e separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help For detailed warranty information applicable to products purchased outside the United States please contact the corresponding local D Link office FCC Caution Any changes or modifica...

Page 101: ...nvironment End users must follow the specific operating instructions for satisfying RF exposure compliance This equipment should be installed and operated with minimum distance 20cm between the radiator your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Règlement d Industry Canada Les conditions de fonctionnement sont sujettes à deux...

Page 102: ... DVG 5802S User Manual Appendix F Registration Version 1 0 August 15 2008 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

Search results

Summary of Contents for DVG-5802S

Reviews:

Related manuals for DVG-5802S

Brands by name

Popular brands

D-Link DVG-5802S, User Manual

Search results

Summary of Contents for DVG-5802S

Reviews:

Related manuals for DVG-5802S

Brands by name

Popular brands