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Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

When to use a crossover cable and when to use a straight-through cable:
Computer to Computer – Crossover

Computer to an normal port on a Hub/Switch – Straight-through
Computer to an uplink port on a Hub/Switch – Crossover

Hub/Switch uplink port to another Hub/Switch uplink port – Crossover

Hub/Switch uplink port to another Hub/Switch normal port – Straight-through

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Summary of Contents for DVG-2001S

Page 1: ...D Link DVG 2001S VoIP Terminal Adapter Manual Building Networks for People Ver 1 00 651US2001S15 ...

Page 2: ... Home WAN PPPoE 8 Advanced VOIP Server Configuration 11 Advanced VOIP Provisioning 13 Advanced VOIP STUN Configuration 14 Advanced VOIP User Agent 15 Advanced VOIP Peer to Peer 16 Advanced VOIP Telephony 17 Advanced Misc 18 Tools Admin 19 Tools System 20 Tools Firmware 21 Tools Config 22 Tools Save Reboot 22 Status Device Info 23 Status Stats 23 Status Cable Tester 25 ...

Page 3: ...iii Help 26 Technical Specifications 27 Frequently Asked Questions 29 ...

Page 4: ...ent voltage rating than the one included with the DVG 2001S will cause damage and void the warranty for this product Introduction The D Link DVG 2001S VoIP Terminal Adapter links traditional telephony networks to IP networks with conventional telephony devices such as analog phones or fax machines It can reduce long distance phone charges and deliver toll quality voice communication over the IP ne...

Page 5: ...a straight through or a crossover Ethernet cable Phone Connection Power Adapter Connect your 12V 1 2A power adapter here Connect to your phone using standard phone cabling Factory Reset button Auto MDI MDIX LAN Port Connect the Ethernet cable from computers on your LAN to this port ...

Page 6: ...he hook A blinking LED indicates an incoming call is detected Phone LED LAN LED An active LED indicates a link has been established A blinking LED indicates activity on the LAN port Power LED A solid light indicates a valid connection to the power supply ...

Page 7: ...bandwidth consumption Adaptive jitter buffer for smooth voice reception Lost packet recovery ability for improved voice quality Support QoS Quality of Service for voice quality guarantee Built in PPPoE function to support dial up connection for broadband technology IP address assignment using DHCP or static configuration Support Caller ID function Remote configuration and management over the Inter...

Page 8: ...ill appear Please refer to the Quick Installation Guide for more information regarding the Setup Wizard These buttons appear on most of the configuration screens in this section Please click on the appropriate button at the bottom of each screen after you have made a configuration change Clicking this button will save configured settings to the router Click refresh will refresh the statistics of t...

Page 9: ...This option is commonly used for Cable modem services Host Name The Host Name is optional but may be required by some ISPs The default host name is the device name of the VoIP Terminal Adapter and may be changed MAC Address The default MAC Address is set to the WAN s physical interface MAC address on the VoIP Terminal Adapter It is not recommended that you change the default MAC address unless req...

Page 10: ... all WAN IP information is provided to you by your ISP You will need to enter in the IP address subnet mask gateway address and DNS address es provided to you by your ISP Each IP address entered in the fields must be in the appropriate IP form which are four octets separated by a dot x x x x The VoIP Terminal Adapter will not accept the IP address if it is not in this format 7 ...

Page 11: ...ver IP address provided by your ISP Secondary DNS Address This is an optional DNS Address entry to be used if the primary DNS Fails Home WAN PPPoE Choose PPPoE Point to Point Protocol over Ethernet if your ISP uses a PPPoE connection Your ISP will provide you with a username and password This option is typically used for DSL services Select Dynamic PPPoE to obtain an IP address automatically for y...

Page 12: ...oE user name provided to you by your ISP Password Enter The PPPoE password provided to you by your ISP Retype Password Retype the password entered in the previous field IP Address This displays the current IP address Primary DNS Address Input the primary DNS Domain Name Server IP address provided by your ISP 9 ...

Page 13: ... an optional DNS Address entry to be used if the primary DNS fails Click Apply to set any changes made to the memory of the VoIP Terminal Adapter Click Connect to initiate a PPPoE connection Click Disconnect to end a PPPoE connection ...

Page 14: ...roxy server domain name The phone will then use the domain name in Domain Name field as part of SIP URL but send and receive SIP messages through the SIP proxy server defined in the Service Domain field IP Address Enter the IP address of the SIP Server in this field Domain Name Enter the domain name corresponding to the IP address entered above in this field Port Enter the SIP server s listening p...

Page 15: ...tration attempt fails or there is no response from the registration server Session Expires This field will set the longest time that the router will allow a SIP session to remain idle without traffic before dropping it Min SE When two SIP devices negotiate a SIP session they must negotiate a common expiration time for idle SIP sessions This field sets the shortest expiration time that the router w...

Page 16: ...ress of the Provisioning Server Provisioning Function Use this drop down menu to enable or disable the Provisioning Function on the VoIP Terminal Adapter SSL Use the drop down menu to enable Secure Shell SSL Server URL Enter the URL of the Provisioning Server in this field Proxy Address Enter the IP address of the Proxy Server in this field Proxy Port Number Enter the port number the Proxy Server ...

Page 17: ... need to use the DVG 2001S behind a modem or router that provides the connection to your ISP and then to the Internet and does not support symetric NAT You will need access to a STUN server on the Internet and its IP address to use STUN on the DVG 2001S STUN State Use this drop down menu to Enable or Disable STUN on the router STUN Server IP Address Enter the IP address of a STUN server in this fi...

Page 18: ...router to the information entered in the User Agent Phone Number The telephone number assigned to the User Agent Domain Name The name that will be displayed when the User Agent is in use User Agent Port This selects the port number the VoIP Terminal Adapter will listen to when determining when calls are being made Authentication Name The Username used to access your SIP server and your VoIP servic...

Page 19: ...on the back of the router to the information entered in the User Agent Phone Number The telephone number assigned to this entry User IP Address Enter the IP address of the remote peer in this field Port Enter the UDP port number the remote peer will use to make the connection in this field If you do not have any information as to the proper port number leave the default setting here 16 ...

Page 20: ...rovider uses Select Enabled RFC 2833 to send the DTMF tones in RTP packets Select Disabled G 711 to include the DTMF tones in the voice date stream This method works best when you are using a codec that does not use compression like G 711 Payload Type The payload type PT field identifies the format of the RTP payload and determines its interpretation by the receiving application VAD Voice Activity...

Page 21: ...r lower the gain volume of signals that come in from the IP and are sent to the line side or trunk side interface The Rx Gain dB level may be set in 0 5 db increments from 20 dBm to 20 dBm Transmission Gain Used to raise or lower the gain volume of signals that go out to the IP from the line side or trunk side interface The Tx Gain dB level may be set in 0 5 db increments from 20 dBm to 20 dBm 18 ...

Page 22: ...min User user is the User login name Password Enter the password here and the same password in the Confirm Password field This will be the password that the users will use to gain access to the configuration menu of the device Users will have limited privileges on this device The default password is admin Remote Management Remote management allows the VoIP Terminal Adapter to be configured from th...

Page 23: ...Tools System Reset to Factory Default Click Reset to Factory Default to restore the settings 20 ...

Page 24: ...ware updates at http support dlink com You can download firmware upgrades to your hard drive from the D Link support site Firmware Update Click on the link in this screen to find out if there is an updated firmware if so download the new firmware to your hard drive File Name Enter the firmware file name and DOS path in this field For example C firmware had Click Apply to complete the firmware upgr...

Page 25: ...ackup to initiate the backing up of a configuration file Click Upload to initiate the uploading of the configuration file once you have located it by using the Browse button Tools Save Reboot This screen allows you to save and reboot the VoIP Terminal Adapter Click the Reboot button 22 ...

Page 26: ...S IP Address WAN Public IP Address Subnet Mask WAN Public Subnet Mask Default Gateway WAN Public Gateway IP Address Status Stats The VoIP Terminal Adapter keeps a running log of events and activities occurring on the device If it is rebooted the logs are automatically cleared You may save the log files under Log Settings 23 ...

Page 27: ...s Here you can view the amount of packets that pass through the DVG 2001S on the WAN port The traffic counter will reset if the device is rebooted or can be reset by clicking the Reset button To refresh current statistics click the Refresh button 24 ...

Page 28: ...Status Cable Tester The VoIP Terminal Adapter offers you to conduct a Ping test by entering the IP address in the field below and then clicking the test button 25 ...

Page 29: ...The Help tab will give basic information referring to various screens located in the VoIP Terminal Adapter To view a specific section click on its hyperlinked name A new window of information will appear 26 ...

Page 30: ...r later or other Java enabled browsers DHCP Client Auto provisioning Telnet TFTP Client Performance monitoring using DSP Ethernet statistics Operating Temperature 32º F to 131 º F 0º C to 55º C Humidity Range 5 to 95 Non condensing Safety and Emissions FCC part15 LEDs Power LAN Phone Physical Dimensions L 3 25 inches 82 46 mm W 3 54 inches 90 mm 27 ...

Page 31: ...TPS and SSL TLS client certificate encryption and authentication VoIP NAT Traversal SIP STUN Miscellaneous PPPoE RFC 2516 Power Input Ext Power Supply DC 12V 1 2A Weight 0 1225kg Warranty 3 year depends on D Link global warranty policy Telephony Support Call Control Protocol SIP RFC 3261 CODEC G 711 A law and U law G 723 1 G 726 and G 729A Echo Cancellation G 168 DTMF Relay G 711 in band FAX Suppo...

Page 32: ...ry using a different cable or connect to a different port on the device if possible If the computer is turned off the link light may not be on What type of cable should I be using The following connections require a Crossover Cable Computer to Computer Computer to Uplink Port Computer to Access Point Computer to Print Server Computer XBOX PS2 to DWL 810 Computer XBOX PS2 to DWL 900AP Uplink Port t...

Page 33: ...he main way to tell the difference between the two cable types is to compare the wiring order on the ends of the cable If the wiring is the same on both sides it is straight through cable If one side has opposite wiring it is a crossover cable All you need to remember to properly configure the cables is the pinout order of the two cable ends and the following rules A straight through cable has ide...

Page 34: ...e and when to use a straight through cable Computer to Computer Crossover Computer to an normal port on a Hub Switch Straight through Computer to an uplink port on a Hub Switch Crossover Hub Switch uplink port to another Hub Switch uplink port Crossover Hub Switch uplink port to another Hub Switch normal port Straight through ...

Page 35: ... software for more information on disabling or configuring it S t e p 3 Configure your Internet settings Go to Start Settings Control Panel Double click the Internet Options icon From the Security tab click the button to restore the settings to their defaults Click to the Connection tab and set the dialup option to Never Dial a Connection Click the LAN Settings button Nothing should be checked Cli...

Page 36: ... either 10 0 0 1 or the 192 168 0 X range How can I find my IP Address in Windows 95 98 or ME Step 1 Click on Start and then click on Run Step 2 The Run Dialogue Box will appear Type winipcfg in the window as shown then click OK Step 3 The IP Configuration window will appear displaying your Ethernet Adapter Information Select your adapter from the drop down menu If you do not see your adapter in t...

Page 37: ...pter it will display your IP Address subnet mask and default gateway Step 5 Click OK to close the IP Configuration window S t e p 4 continued Check your IP Address Your computer must have an IP Address in the same range of the device you are attempting to configure Most D Link devices use either 10 0 0 1 or the 192 168 0 X range ...

Page 38: ...tion continued How can I find my IP Address in Windows 2000 XP Step 1 Click on Start and select Run Step 2 Type cmd then click OK Step 3 From the Command Prompt enter ipconfig It will return your IP Address subnet mask and default gateway Step 4 Type exit to close the command prompt ...

Page 39: ...eway is the IP Address of the D Link VoIP Terminal Adapter By default it should be 10 1 1 1 How can I assign a Static IP Address in Windows XP Step 1 Click on Start Control Panel Network and Internet Connections Network connections Step 2 See Step 2 for Windows 2000 and continue from there How can I assign a Static IP Address in Windows 2000 Step1Right clickonMyNetwork Places and select Properties...

Page 40: ... 2 254 Make sure that the number you choose is not in use on the network Set the Default Gateway to be the same as the LAN IP Address of your VoIP Terminal Adapter 10 1 1 1 Set the Primary DNS to be the same as the LAN IP address of your VoIP Terminal Adapter 10 1 1 1 The Secondary DNS is not needed or enter a DNS server from your ISP Click OK twice You may be asked if you want to reboot your comp...

Page 41: ...s in Windows 98 Me Step 1 From the desktop right click on the Network Neighborhood icon Win ME My Network Places and select Properties Highlight TCP IP and click the Properties button If you have more than one adapter then there will be a TCP IP Binding for each adapter Highlight TCP IP your network adapter and then click Properties ...

Page 42: ...r IP Address 10 x x x where x is between 2 254 Make sure that the number you choose is not in use on the network Step 3 Click on the Gateway tab Enter the LAN IP Address of your VoIP Terminal Adapter here 10 1 1 1 Click Add when finished Step 4 Click on the DNS Configuration tab Click Enable DNS Type in a Host can be any word Under DNS server search order enter the LAN IP Address of your VoIP Term...

Page 43: ...ed configuration continued S t e p 5 Access the web management Open your web browser and enter the IP Address of your D Link device in the address bar This should open the login page for the web management Follow instructions to login and complete the configuration 40 ...

Page 44: ...he Status tab and click the Device Info button Static Cable Connection S t e p 3 Log into the web based configuration by typing in the IP Address of the VoIP Terminal Adapter default 10 1 1 1 in your web browser The username is admin all lowercase and the password is admin all lowercase S t e p 4 Click the Home tab and click the WAN button Select Static IP Address and enter your static settings ob...

Page 45: ...he Enter key When the password dialog box appears enter the username admin and leave the password blank Click OK If the password dialog box does not come up repeat Step 2 Note Do not run Wizard S t e p 4 Click on the WAN button on left hand side of the Home WAN screen Select PPPoE S t e p 5 In the username field enter ELN username earthlink net and your password where username is your own username...

Page 46: ...on bypassing the client software If this is the case then our routers will work with this service Please contact AOL if you are not sure To set up your VoIP Terminal Adapter Step 1 Log into the web based configuration 10 1 1 1 and configure the WAN side to use PPPoE Step 2 Enter your screen name followed by aol com for the user name Enter your AOL password in the password box Step 3 You will have ...

Page 47: ...pport through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 888 843 6100 Hours of Operation 8 00AM to 6 00PM PST D Link Technical Support over the Internet http support dlink com email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephone 800 361 5265 Monday to Friday 7 30am t...

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