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Technical Support

You can find  software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link Technical Support through our
website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 453-5465
24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com
email:[email protected]

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

(800) 361-5265
Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet:

http://support.dlink.ca
email:[email protected]

Summary of Contents for DVC-1000

Page 1: ...erent voltage rating will damage this product and void the warranty Using a power supply with a 1 Using the D Link i2EyeTM DVC 1000 VideoPhone requires a connection to the Internet over a Broadband co...

Page 2: ...DVC 1000 and to the Cable or DSL modem or Ethernet network device hub switch or router D Attaching a telephone is optional but recommended for optimal sound quality when videoconferencing Attach a st...

Page 3: ...ay When you have completed the steps in this Quick Installation Guide your connected VideoPhone should look similar to this Before using your D Link DVC 1000 VideoPhone you will want to understand the...

Page 4: ...a keyboard that is displayed on the TV screen Mute Video MuteAudio Cancel ENTER key Number sign AdjustContrast Speakerphone Mode The asterisk sometimes called a star key is used to enter a period also...

Page 5: ...reen highlight the OK key and press ENTER on the remote Also the CANCEL key on the remote removes the keyboard from the screen leaving what you typed on the screen You cannot use a telephone plugged i...

Page 6: ...u You can use your regular phone number or make up a new one The Caller ID function displays this name at the other end of the connection Your number willl notbevisibletoanyoneelse Click Next Click Ne...

Page 7: ...gure a router to work with the DVC 1000 please see the section starting on Page 40 of the DVC 1000 manual Click Next DNSScreen Leave the Obtain an IP address automatically checkbox checked to obtain a...

Page 8: ...8 TheSetupWizard continued NetworkSpeedScreen Select the type of broadband Internet connection you use Click Next YourSetupisComplete Click Yes SystemRestart...

Page 9: ...9 N O T E S...

Page 10: ...cal Support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours a day seven days a week D Link Technic...

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