D-Link DCS-935L User Manual Download

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Version 1.0 | 11/18/2014

User Manual

HD Wi-Fi Camera

DCS-935L

Cloud Camera

Summary of Contents for DCS-935L

Page 1: ...Version 1 0 11 18 2014 User Manual HD Wi Fi Camera DCS 935L Cloud Camera ...

Page 2: ...rvices and websites develop and change Please refer to the www mydlink com website for the most current information Manual Revision Revision Date Description 1 0 November 18 2014 Revision A1 with firmware version 1 0 Trademarks D Link and the D Link logo are trademarks or registered trademarks of D Link All other third party marks mentioned herein may be trademarks or registered trademarks of thei...

Page 3: ...wet environment If the product gets wet see the appropriate section in your troubleshooting guide Operate the product only from the type of external power source indicated on the electrical ratings label If you are not sure of the type of power source required consult your local power company Use only the power adapter that came with the product Using another adapter not recommended by the manufac...

Page 4: ...is not a toy Do not allow children to play with it The product is designed for Indoor Use Only The product should not be used in a location where it could become wet Ensure the product is fixed securely otherwise it may fall and cause injury This product is NOT intended to replace proper supervision of children You must check your child s activity regularly as this product will not alert parents t...

Page 5: ...bile App Setup 18 Mounting the Camera 19 Direct Connect Mode 20 What is mydlink 21 Live Video 22 Camera Status 23 Configuration 24 Accessing the Web Configuration Utility 24 Live Video 25 Setup 27 Setup Options 27 Internet Connection Setup Wizard 28 Network 30 Wireless Setup 32 Dynamic DNS 33 Image Setup 34 Audio and Video 35 Motion Detection 36 Sound Detection 37 Mail 38 FTP 39 Snapshot 40 Video ...

Page 6: ...ss Security 50 What is WEP 50 What is WPA 51 Troubleshooting 52 Wireless Basics 54 Wireless Modes 58 Networking Basics 59 Check your IP address 59 Statically Assign an IP Address 60 Technical Specifications 62 Contacting Technical Support 64 Warranty 65 Registration 72 ...

Page 7: ...ote UsingapowersupplywithadifferentvoltagethantheoneincludedwithyourDCS 935Lwillcausedamageandvoidthewarrantyforthisproduct Note You can power this camera with a USB battery that supplies 5 V and at least 1 5 A of power Product Overview Package Contents DCS 935L HD Wi Fi Camera Power Adapter Quick Install Guide Wall Mount Kit ...

Page 8: ...gher Firefox 12 or higher Chrome 20 or higher Safari 6 or higher Windows Users MakesureyouhavethelatestversionofJavainstalledandenabled Visit www java com to download the latest version Network Device and Service A router D Link Cloud Router is recommended for Zero Configuration Setup An Internet connection An e mail account required to create a mydlink account mydlink Requirements For mydlink and...

Page 9: ...ges The IR LEDs provide around the clock surveillance regardless of existing lighting conditions The DCS 935L can be accessed remotely and controlled from any PC Notebook over your local network or through the Internet using a Web browser The simple installation and intuitiveWeb based interface offer easy integration with your 802 11ac n g wireless network The DCS 935L also comes with remote monit...

Page 10: ... making the camera easy to integrate into your existing network environment The DCS 935L also works 802 11n g routers or access points for added flexibility The Site Survey feature also allows you to view and connect to any available wireless networks Web Configuration UsingastandardWebbrowser administrators canconfigure andmanagethenetworkcameradirectly fromitsownWebpage viaIntranet or Internet T...

Page 11: ...11 D Link DCS 935L User Manual Section 1 Product Overview Hardware Overview Front View Camera Lens Microphone IR LEDs Light Sensor ...

Page 12: ...12 D Link DCS 935L User Manual Section 1 Product Overview Rear View Power Connector Micro USB Port Reset Button Direct LED Button WPS LED Button Camera Stand Power Link LED ...

Page 13: ...ed router you can use the mydlink Lite mobile app to guide you through setup and initial configuration of your camera Refer to Mobile App Setup on page 18 Note If you experience issues registering this device with your mydlink account or If you purchased an open box or resold unit perform a hard reset by pressing and holding the reset button on the device for 10 seconds while the device is powered...

Page 14: ...5 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 46 feet 14 meters thick Position your devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may weaken the wireless signal Try to position your access points wireless ro...

Page 15: ...to What is mydlink on page 21 Plug in the External Power Adapter Attach the power adapter to the power connector Micro USB port on the back of the camera and plug the power adapter into a wall outlet or power strip Power is confirmed when the Power LED is lit Press the WPS Button on Your Camera Press and hold the WPS button on the back of the camera for three seconds The blue WPS status LED will s...

Page 16: ...your camera a notice will appear that says Zero Configuration at the bottom of the screen Click the notification to continue Add Your Camera to Your mydlink Account From a computer connected to the Internet open a Web browser e g Internet Explorer Chrome Firefox or Safari and go to http www mydlink com Sign in to your mydlink account ...

Page 17: ...on Utility on page 24 Note If you notice a white haze when viewing in night vision mode the night vision light on the camera may be reflecting off a nearby surface Try repositioning and aiming the camera A confirmation request will appear with a summary of the configuration details Make a noteofthedetailsandclickYestoaddthecameratoyouraccount Yoursetupiscomplete Note If you experience issues regis...

Page 18: ... Store or Google Play You can also find the mydlink Lite app using a QR code reader to scan the corresponding code for your mobile device mydlink Requirements for mydlink and mydlink app requirements refer to www mydlink com Note If you experience issues registering this camera with your mydlink account perform a hard reset by pressing and holding the reset button on the device for 10 seconds whil...

Page 19: ...p where you marked Insert the screws into the holes When you tighten the screws leave 2mm for fitting the mounting base over the screw heads Step 2 Place the mounting base over the screws that are inserted into the wall or ceiling Make sure to fit the screw heads over the big holes in the base and slide the mounting base downward to lock it firmly into place Lightly pull the base forward to make s...

Page 20: ...git code The network name and password are printed on a label attached to your camera Note Once you are connected to the camera your mobile device will no longer have Internet access You can now use the mydlink Lite app to view video from your camera as long as your mobile device is within wireless range Don t forget to turn off Direct Connect mode when you are finished using your DCS 935L as a po...

Page 21: ...tup Refer to Mobile App Setup on page 18 The app will guide you step by step through the camera setup process allowing you to register your camera with mydlink Then you can access the camera with your mobile device Note Tablet users can buy the mydlink app in order to view multiple cameras at the same time without a PC mydlink Requirements for mydlink and mydlink app requirements refer to www mydl...

Page 22: ...your mydlink account select your camera from the device list and you will see a Live View screen similar to the following Live Video Windows does not have Java installed by default Download it from http www java com In Mac OS X 10 7 x Java applets are disabled by default Click the Finder Applications Utilities Java Preferences and check the Enable applet plug in andWeb Start applications option Th...

Page 23: ...remotely If your camera is offline try the following Check to make sure that the power LED on your camera is lit either solid red or solid green If it is solid green check to make sure that the Internet connection to your camera is working properly If it is solid red reconnect your camera to your router Refer to Zero Configuration Setup on page 15 If the Power LED is off check the power source LED...

Page 24: ...the User name admin and the Password you created when setting up your camera If you did not create a password the default password is blank After entering your password click OK Note IfyouaredirectlyconnectingyourPCtothecamera thedefaultIPaddressis10 255 255 1 Ifthecameraisconnectedtoarouterornetwork adifferentIPaddressmayhavebeenassigned Use a Web browser to go to the www mydlink com website and ...

Page 25: ...your camera For information on adjusting the video quality refer to Audio andVideo on page 35 Video Compression Format Language Select the video compression format that you prefer for viewing the live video from your camera Click H 264 or MJPEG You can select a preferred language for the Web interface from this drop down menu ...

Page 26: ...r specified using the Storage Folder button Storage Folder ClicktoselectaStorageFolderforsavingsnapshotsand video recordings to Listen Click to send the sounds detected by the camera s microphone to the PC s speakers so you can listen to the audio IR LED On Off Turns the Infrared lights on or off This button only appears when you enable the manual IR option which can be found under the Setup Day N...

Page 27: ...etwork on page 30 Internet Connection Setup Wizard Manual Internet Connection Setup You can configure your camera s settings using the Internet Connection Setup Wizard which includes step by step instructions If you prefer to configure your camera s settings manually you may select Manual Internet Connection Setup Note To register your camera with mydlink and enable its mydlink related features yo...

Page 28: ...e the failure of transmissions to a different subnet Primary domain name server that translates names to IP addresses Secondary domain name server to backup the Primary DNS IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS PPPoE If your camera is connected to the Internet through a DSL modem you may check the box by PPPoE Most DSL providers use PPPoE Enter the User ID and Password p...

Page 29: ...r Name or e mail address used to connect to the DDNS Enter your Password used to connect to the DDNS server You can specify how often the camera notifies the DDNS server of its current global IP address by entering a whole number in hours Click Next to continue Server Address Host Name User Name Password Timeout Enter a name for your camera Click Next to continue Select the Time Zone that the came...

Page 30: ... subnet Invalid gateway settings may cause the failure of transmissions to a different subnet PrimaryDNS PrimarydomainnameserverthattranslatesnamestoIPaddresses Secondary DNS Secondary domain name server to backup the Primary DNS If your camera is connected to the Internet through a DSL modem you may connect to the Internet using a PPPoE connection Most DSL providers use PPoE Check the box to enab...

Page 31: ... Enable UPnP Port Forwarding to allow your camera to use UPnP to configure port forwarding on your router Specify the HTTP HTTPS and RTSP ports you wish to use for UPnP port forwarding Check the Bonjour Enable box to enable automatic discovery of devices on the LAN local area network Note Bonjour software comes built in with Apple s OS X and iOS It can be installed on computers running Microsoft W...

Page 32: ... wireless router or access point Use the Ad Hoc connection mode only if you are wirelessly connecting to your PC without the use of a wireless router or access point Select the same encryption method that is currently being used by your wireless network Wi Fi devices on your network must share identical encryption settings You can select None WEP WPA PSK or WPA2 PSK If you chose WPA PSK or WPA2 PS...

Page 33: ...Dynamic DNS Server from the drop down menu Enter the Host Name of the DDNS server Enter your User Name or e mail address used to connect to the DDNS server Enter the Password you use to connect to the DDNS server You can control how frequently the camera notifies the DDNS server of its global IP address by entering a number in hours used to trigger periodic updates Displays the connection status a...

Page 34: ...just the frequency of the video signal By default this field is set to Off However you can manually select either 50Hz or 60Hz Allows you to adjust the color saturation level Allows you to adjust the hue shift the color value of the video Changes the color images recorded by the camera to black and white Check this box to vertically flip the image If the camera is installed upside down both Flip I...

Page 35: ...r settings offer better quality but require more bandwidth to stream Select the Bit Rate H 264 or JPEG Quality MJPEG for the video stream Higher bit rates and JPEG quality requires more bandwidth Select the frame rate frames per second to use for the video stream Higher FPS offers better quality but requires more bandwidth to stream The URL used to connect to the camera when viewing streaming medi...

Page 36: ... sensitivity can be useful when monitoring an area that has flickering lights or through a window to the outside High sensitivity may be useful when monitoring an area that rarely changes such as a storeroom or warehouse with little activity Specifies how much of the area being monitored for motion must change for motion to be detected A low percentage means that only part of the area being monito...

Page 37: ...this option is enabled it will trigger an action either record video clips or take a snapshot Refer to Video Clip on page 41 or Snapshot on page 40 Sound Detection Detection Level Select Enable to activate the sound detection feature of your camera Specify the volume level that a sound must exceed in order to trigger sound detection The higher the number selected the less sensitive the camera will...

Page 38: ...hentication enter your Password Select one of these choices if your SMTP server requires SSL TLS or STARTTLS authentication For example if you want to use Gmail with SSL TLS for e mail notifications you can follow the steps below Step 1 Enter smtp gmail com in SMTP Server Address field Step 2 Change the SMTP Server Port number from 25 to 465 Step 3 Enter your Gmail e mail address in the Sender E m...

Page 39: ...mber of the FTP server that you will be connecting to Enter the User Name for your FTP server account Enter the Password for your FTP server account Enter the destination path folder to save files to on the FTP server Click Yes to enable the passive mode This may help you reach your FTP server if your camera is behind a router protected by a firewall Click Test to send a test JPEG snapshot to the ...

Page 40: ... snapshots when motion is detected or select Sound to take snapshots when sound is detected Check the box by Only During to set a schedule for taking snapshots Then check the box es to select a day or days and choose a starting and ending time from the drop down menus Selectwhethertotakeasinglesnapshotortotakesixsnapshotswithaselectable interval between them Select where you want the snapshot to b...

Page 41: ...n Select Motion to record video when motion is detected or select Sound to record video when sound is detected Check the box by Only During to set a schedule for recording video Then check the box es to select a day or days and choose a starting and ending time from the drop down menus Here you can specify how many seconds of video to record before and after the event Select where you want the vid...

Page 42: ...to automatically adjust the time Select Set DST Manually if you want to manually set the offset and the time period that Daylight Saving time should be in effect Check the box to Synchronize with NTP Network Time Protocol Server This will synchronize your camera with the Internet time server that you select from the drop down menu Select the NTP Server that is closest to your camera s location If ...

Page 43: ...anual Always Day Mode Always Night Mode Day Mode Schedule Click Auto to allow the camera to automatically switch between Day and Night modes based on the amount of available lighting Click Manual in order to manually switch between Day and Night modes from the Live Video page Click to allow the camera to always use Day Mode Click to allow the camera to always use Night Mode Click Day Mode Schedule...

Page 44: ...the current camera snapshot using the Web address indicated Click Enable to allow the on screen display OSD of the current time to be added to the video from your camera Select a color from the drop down menu to use for the text in the OSD You can create user accounts for individuals with viewing access of your camera s video Users will only be able to access the Live Video section of the Web conf...

Page 45: ...figuration to your local PC To load a previously saved configuration click Browse select your saved configuration file then click Restore Configuration From File Click Restore Factory Default to reset all settings back to the factory default settings Please note that this will erase any changes you have made to the settings of the camera Click Reboot the Device to reboot the camera Check the box t...

Page 46: ... to your local hard drive Establish the File Path by clicking the Browse button and locating the file Then click Upload to begin the firmware upgrade Your current firmware version and date will be displayed on your screen A firmware upgrade may be available for your camera You can click on the link to go to the D Link Support Page and check for the latest firmware versions available ...

Page 47: ...47 D Link DCS 935L User Manual Section 4 Configuration Status Device Info This section displays information about your camera and its current network and wireless status ...

Page 48: ...48 D Link DCS 935L User Manual Section 4 Configuration System Log The system log records network events that have occurred ...

Page 49: ...49 D Link DCS 935L User Manual Section 4 Configuration Event Log The event log records camera events that have occurred ...

Page 50: ...tected as it is transmitted from one wireless device to another To gain access to a WEP network you must know the key The key is a string of characters that you create When using WEP you must determine the level of encryption The type of encryption determines the key length 128 bit encryption requires a longer key than 64 bit encryption Keys are defined by entering in a string in HEX hexadecimal u...

Page 51: ...ption Standard instead of TKIP User authentication which is generally missing in WEP through the extensible authentication protocol EAP WEP regulates access to a wireless network based on a computer s hardware specific MAC address which is relatively simple to be sniffed out and stolen EAP is built on a more secure public key encryption system to ensure that only authorized network users can acces...

Page 52: ...ll change all your settings back to the factory defaults To reset your camera use an unfolded paper clip to press and hold the RESET button for at least 10 seconds while your camera is powered on 3 Why does the LED not light up The power supply might be faulty Confirm that you are using the provided DC 5V power supply for this network camera Verify that the power supply is correctly connected If t...

Page 53: ...sible Prolonged exposure to bright lights will damage the CMOS sensor in your camera 7 The camera is producing noisy images How can I solve the problem The video images might be noisy if the network camera is placed in a very low light environment 8 The images are poor quality How can I improve the image quality Make sure that your computer s display properties are set to at least 16 bit color Usi...

Page 54: ...ar computer network that transmits and receives data with radio signals instead of wires Wireless LANs are used increasingly in both home and office environments and in public areas such as airports coffee shops and universities Innovative ways to utilizeWLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other fixed infrast...

Page 55: ... signals to transmit data from point A to point B But wireless technology has restrictions as to how you can access the network You must be within the wireless network range area to be able to connect your computer There are two different types of wireless networks Wireless Local Area Network WLAN and Wireless Personal Area Network WPAN Wireless Local Area Network WLAN In a wireless local area net...

Page 56: ...as a wireless solution for it Home Gives everyone at home broadband access Surf the Web check email instant message and etc Gets rid of the cables around the house Simple and easy to use Small Office and Home Office Stay on top of everything at home as you would at office Remotely access your office network from home Share Internet connection and printer with multiple computers No need to dedicate...

Page 57: ...cess of setting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or Access Point Make sure you place the router access point in a centralized location within your network for the best performance Try to place the router access point as high as possible in the room so the signal gets dispersed throughout your home If you hav...

Page 58: ...eer to peer communication using wireless network adapters on each computer such as two or more wireless network Cardbus adapters An Infrastructure network contains an Access Point or wireless router All the wireless devices or clients will connect to the wireless router or access point An Ad Hoc network contains only clients such as laptops with wireless cardbus adapters All the adapters must be i...

Page 59: ... the Windowskey and R together Type cmd in the box and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and default gateway of your adapter Windows 7 Vista Users Click Start type cmd in the search box and then click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and default gateway of your adapter If the ...

Page 60: ...rnet Protocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network Set Defaul...

Page 61: ... your network Highlight Internet Protocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in u...

Page 62: ...OCOL IPV4 ARP TCP UDP ICMP DHCP Client NTP Client D Link DNS Client DDNS Client D Link SMTP Client SSMTP Support FTP Client HTTP Server PPPoE Bonjour UPnP UPnP Port Forwarding RTP RTSP RTCP HTTP for configuration WIRELESS CONNECTIVITY 802 11ac n g Wireless with WEP WPA PSK WPA2 PSK Security WIRELESS TRANSMIT POWER 802 11g 12 dBm 802 11n 12 dBm 802 11ac 12 dBm SDRAM 64 MB FLASH MEMORY 16 MB RESET B...

Page 63: ... 3A CONTROL AGC Auto Gain Control AWB Auto White Balance AES Auto Electronic Shutter POWER Input 100 240 V AC 50 60 Hz Output 5 V DC 1 2 A DC power adapter DIMENSIONS 2 63 x 3 33 x 4 92 in 66 8 x 84 5 x 124 85 mm WEIGHT 5 6 ounces 160 grams 5 POWER CONSUMPTION 3 5 watts maximum 5 OPERATING TEMPERATURE 32 F to 104 F 0 C to 40 C STORAGE TEMPERATURE 4 F to 158 F 20 C to 70 C HUMIDITY 20 80 RH non con...

Page 64: ...rdware Revision located on the label on the bottom of the Network Camera e g rev B1 Serial Number s n number located on the label on the bottom of the Network Camera You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within Canada Phone Support 866 354 6599 Internet Support http support dlin...

Page 65: ...er this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option ...

Page 66: ...g Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for D Link s products will not be applied to and does not cover any products obtained through a special or unique pricing agreement if such agreement provides for warranty...

Page 67: ...d and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming Submitting A Claim Canada The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to D Link as outlined below Custom...

Page 68: ...g negligence misuse faultyinstallation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the product ...

Page 69: ...THE PURCHASE PRICE OFTHE PRODUCT COVERED BYTHEWARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations ...

Page 70: ...na Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This ...

Page 71: ... and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body This device has been design...

Page 72: ...DCS 935L User Manual Appendix F Registration Version 1 0 November 18 2014 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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