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d.gen Teleios Grande G5, Operator'S Manual

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d.gen Teleios Grande G5 Operator'S Manual Download Page 9

 

TITLE 

OPERATOR MANUAL 

PAGE 

PRINTERS 

TELEIOS GRANDE G5 

9 

VERSION 

2017DEC04 

OUT OF 

REVISED BY 

MUNOZ, ANTONIO 

[email protected] 

66 

 

FOR THE USER 

d·gen, Inc. - COMPANY PRIVATE (LEVEL 1) 

NOT TO BE DISCLOSED TO UNAUTHORIZED PERSONS – PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS 

DO NOT REPRODUCE WITHOUT AUTHORIZATION – NO REPRODUCIR SIN AUTORIZACIÓN

 

 

 

BACK 

 

 

 

1 

Carriage ventilation fans. 

To cool down the electronics inside the carriage. Its filters needs replacement when clogged with ink 
mist, lint or dust. 

2 

Vacuum valve. 

To regulate the RPM of the vacuum pump. Normally to be used by a d.gen qualified technician. 

3 

Rear emergency cord. 

Pull to bring down the printer to a complete stop in case of an emergency. 

4 

Rear emergency button. 

Push to bring down the printer to a complete stop in case of an emergency. Turn counter clockwise to 
disengage the emergency switch. 

5 

Ink supply system service cabinet. 

Equipped with ink supply pumps, ink hoses and ink filters. Opened by a d.gen qualified technician 
when servicing the ink supply system. 

6 

Compressed air supply. 

To connect the air gun to inflate the feeder pneumatic bar. 

7 

Feeder pneumatic bar. 

It’s a free roller equipped with a disc brake or clutch in each side to apply tension to the fabric. The 
roll of fabric is mounted here. 

8 

Feeding unit. 

The feeding unit is a rubber roller equipped with an inductive motor that pulls out fabric from the roll 
of fabric mounted on the pneumatic bar.   

 

Summary of Contents for Teleios Grande G5

Page 1: ...OPERATOR MANUAL ...

Page 2: ...r by any means electronic mechanical photocopying recording or otherwise without the prior written permission of d gen Inc International The information contained herein is designed only for use with this d gen printer d gen is not responsible for any use of this information as applied to other printers Neither d gen Inc International nor its affiliates assumes no responsibility to the purchaser o...

Page 3: ...e skin appears irritated or is discolored If fluid enters your eyes rinse immediately with water Failure to observe this precaution could result in bloodshot eyes or mild inflammation If fluid enters your mouth consult a physician immediately If fluid is swallowed do not force the person to vomit and consult with a physician immediately If the person is forced to vomit fluid may get caught in the ...

Page 4: ...erly If you have not used the printer for a long time check the print head for clogging before you start printing Perform head cleaning if the print head is clogged When storing the printer be sure that it is level do not store it on an angle on end or upside down When handling the ink bottles Store the ink bottles at room temperature out of direct sunlight To ensure print quality use all the ink ...

Page 5: ...he carriage contains all the print heads head driver boards and all the necessary hydraulics to make possible the printing This carriage is equipped with a stepping motor to raise or lower the head height electronically 5 Touch operating panel and internal PC s ON OFF switch Possible to fully control the printer by using this touch panel The instructions on how to use this panel comes in another u...

Page 6: ...e up unit The take up unit box contains a powder clutch to control the output torque and a hydraulic piston to raise or lower the upper rubber roller automatically 13 Take up rollers The take up unit is composed by 2 rubber rollers The lower roller is fixed while the upper one can be raised either manually levers or mechanically with the pneumatic system touch panel 14 Feeder roller number 2 This ...

Page 7: ... is opened counter clockwise when the printer is on and printing 3 Carriage stepping motor s shaft This shaft is directly connected to the stepping motor in the carriage It is used to manually raise lower the carriage when the printer is off 4 Carriage front service cover Opened when servicing the print heads The operator can open this door when is needed to service the print heads by eliminating ...

Page 8: ...ter The carriage will print in every pass color bars on this sponge to avoid clogging print heads This function can be turned on off in the touch panel 2 Capping station Equipped with a rubber band or gasket to perfectly seal the print heads and avoid its nozzles from getting clogged Make sure the bucket is always full of clean water 3 Right limit stopper To safely stop the carriage at this point ...

Page 9: ...gency cord Pull to bring down the printer to a complete stop in case of an emergency 4 Rear emergency button Push to bring down the printer to a complete stop in case of an emergency Turn counter clockwise to disengage the emergency switch 5 Ink supply system service cabinet Equipped with ink supply pumps ink hoses and ink filters Opened by a d gen qualified technician when servicing the ink suppl...

Page 10: ...tage electric devices electronic boards pneumatics and servo driver units only to be serviced by a d gen qualified technician RIGHT SIDE 1 Ventilation hole 2 ventilation holes to cool down both front and rear electric cabinets 2 3 phase plug AC 380V 3Ø N PE 32A plug to power up the printer 3 Home position sensor s 4 pin plug To connect the printer with the HEATMAN fixation unit This plug is connec...

Page 11: ...e bulk ink system The bulk ink system is equipped with 2 mounting brackets to be fixed to these 4 spring nuts 2 Ink inlets One touch type connectors to connect the bulk ink system with the printer 3 Ink level sensor connector Connects the photo sensors of the bulk ink system with the ink level indicators located at the front left side of the printer 4 Bulk ink system white LED s power supply conne...

Page 12: ...ODUCIR SIN AUTORIZACIÓN BIG INK SYSTEM 1 Cover Buzzer can be heard if this cover is opened Cover normally closed when using the printer 2 Cover switch This device activated the buzzer when the cover is opened for refilling the inks 3 Ink level photo sensor This photo sensor measures the ink level with a laser beam Keep this area always free of ink 4 Lid and ink filter We suggest to pour the ink on...

Page 13: ... 1 Sensor level connector K C M Y inks This connector sends the signal from the photo sensors located in the Big Ink System to measure the ink level in the cylinder to the LED ink level indicators 2 White LED bar s power connector This cable powers up the white LED light bar in the Big Ink System 3 Mounting brackets To secure the bulk with the printer 4 Ink outlets By pushing down the silver faste...

Page 14: ...ent on the platen 2 Emergency switch Two at the front and at the back Pushing one of the switches will bring the printer to a total stop in case of emergency 3 Emergency cord One at the front and one at the back Pull to bring down the printer to a complete stop in case of an emergency 4 Emergency limit switch Will bring the printer to an emergency if the carriage is lowered even beyond the carriag...

Page 15: ...AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 4 TURNING ON AND OFF THE PRINTER Turning ON the printer The operator must follow the following steps to correctly turn ON the printer 1 Turn on the printer by turning clockwise the main ON OFF switch located in the front electric cabinet 2 Turn clockwise the key ON OFF switch to turn on the printer s electrical syste...

Page 16: ...RIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 4 Choose an AUTO MODE operation for daily printing or production The MANUAL MODE is generally used for service purposes Note it takes 30 seconds for the printer to enter the AUTO or MANUAL mode 5 Wait for the touch panel to display Jetting 6 In SETTINGS turn ON both ONLINE to enable the dryer turn on automatically when f...

Page 17: ... heads and enable a correct ink feeding to the subtanks Turning OFF the printer The operator must follow the following steps to correctly turn OFF the printer 1 Make sure the print heads are correctly capped 2 Close the vacuum valves to avoid having the print heads leaking ink once the printer is fully turned off 3 Push the green LED on off button to switch off the software side of the printer PC ...

Page 18: ...SCLOSED TO UNAUTHORIZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 5 LOADING INK The operator must follow the following steps to correctly load with ink the Big Ink System 1 Open the Big Ink System s cover Buzzer will be activated 2 Open the lid Make sure the filter is present and correctly positioned ...

Page 19: ...some time to let the ink go through the filter before pouring some more 4 Close the lid Do not close the lid too tight to let the air go into the cylinder as it gets empty when printing Important Do not wait until the cylinder gets completely empty Risk of clogging the ink filter damaging the heads with the deposited ink sediments at the bottom We strongly suggest to refill the tank as soon as the...

Page 20: ...ONIO support dgen com 66 FOR THE USER d gen Inc COMPANY PRIVATE LEVEL 1 NOT TO BE DISCLOSED TO UNAUTHORIZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 6 LOADING THE MEDIA 1 Make sure the feeder is turned on Take up off ...

Page 21: ...N 2 Remove the safety latches and take out the pneumatic bar Recommended two people for this operation 3 Insert the pneumatic bar inside the media s core Then put back the pneumatic bar on the printer s feeder unit Secure the bar with the safety spindles Using the measuring tape on the bar make sure the roll of fabric is well centered with the printer Once centered use the compressed air gun to fi...

Page 22: ...commended 2 people for this operation Pull the media until having enough length to make it pass through both feeder rubber roller and feeder dancing bar 5 Make the media go through the feeder roller and pass it under the feeder dancing bar Keep pulling the media to lift the dancing bar and activate the feeder unit The feeder unit will feed more media until the dancing bar reaches the lower sensor ...

Page 23: ...AUTORIZACIÓN 6 After making the media pass the feeder rubber roller feeder dancing bar and free roller 1 make it go over roller 1 and the platen Both operators at both ends of the media must pull with the same force to uniformly add tension to the fabric Feed more media by activating the feeding in the touch panel 7 Open the dryer Make sure the dryer is cooled down Risk of burns Unscrew the two kn...

Page 24: ...NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 8 Feed more media to have enough length to make it pass through roller 2 free roller 2 and the take up dancing bar Then close the front dryer 9 To pass the media through the take up unit first release both safety latches and lift the upper rubber roller or pinch roller Possible to lift the pinch roller manually or...

Page 25: ...RODUCIR SIN AUTORIZACIÓN 10 Make the media go through the take up unit doing s web like shown below or direct web by directly passing it between the 2 rubber rollers 11 Then lower the pinch roller manually or through the touch panel Make sure the fabric is free of wrinkles Turn on the take up unit The take unit will pull fabric until the dancing bar reaches the upper sensor Set the direction of th...

Page 26: ...ON NO REPRODUCIR SIN AUTORIZACIÓN 12 To apply extra tension to the fabric press the 2ND ROLLER button Roller 2 will turn forward the fabric on the platen will get tightened While turning roller 2 if the media travels to one side it may be caused by a wrongly set fabric Make sure the distance in between the fabric s edge and the printer s frame is the same at all points well centered to avoid media...

Page 27: ...ONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 14 Turn on the print heads by pressing the HEAD HV button Press the ONLINE button to make the dryer automatically turn on when printing or feeding media 15 You may start to print at this point Once having enough media in the front make it go through the fixation unit Lower the pinch roller in the fixation s t...

Page 28: ... using a take up roll core with the same width as the media If a take up roll core of a different width is used the take up roll core may bend and the media will be taken up incorrectly Caution Please be careful not to trap your hands or fingers when opening or closing the front cover Failure to observe this precaution could result in injury Important Load media immediately before printing The pre...

Page 29: ...e fixation unit Caution Make sure to have the fixation unit switched off and cooled down before passing the media through the unit Risk of burns Caution Is required two operators to load the media by lifting lowering the upper rubber roller Caution Leave the fixation free of intrusive elements Risk of fire Caution When using the take up unit Exercise caution to avoid being pinched or becoming caug...

Page 30: ...RIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN Caution Since the media is heavy it should not be carried by one person When loading or removing the media use at least two people Caution After finishing installing the media use the media guide plates on the platen to ensure the carriage will not hit the edges of the media Note If the media is too heavy we suggest to i...

Page 31: ...NAUTHORIZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN Using the TU 4000 Introducing the control panel Caution Before raising the up down rollers in the fixation unit make sure the TU 4000 take up reel is in MANUAL mode AUTO in OFF Unwind media MANUAL BWD FWD while raising the up down rollers in the fixation unit...

Page 32: ... possible to select the mode between AUTO and MANUAL AUTO mode basically turns off the heaters and the fume buster and lowers the up down roller automatically after a certain adjustable time frame 3 Up down left right arrow keys The left and right arrow keys are for changing decimal places in the value The up and down arrow keys are for increasing or decreasing the value 4 Enter button Once the ne...

Page 33: ...AUTORIZACIÓN 8 BUSY indicator The BUSY green LED blinks when the machine is operational Introducing the control panel 1 Fixation s unit main switch Turn clockwise the switch to turn on all the fixation unit Turn counter clockwise the switch to turn off all the fixation unit 2 Heater ON OFF indicator Green LED with by lit if the heating rods are in action 3 Emergency push type switch Pushing this s...

Page 34: ...RSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 1 Turn on the fixation unit by turning clockwise the main switch 2 The green LCD display will show the welcome screen It is possible to control the machine in AUTO or MANUAL mode For the correct functioning of the fixation unit we recommend to leave the settings a shown in the image below By pressing the EN...

Page 35: ...y pressing the AUTO MANUAL button is possible to switch between modes The screen will look like the illustration below when switching to AUTO MODE In AUTO MODE the fixation unit will automatically turn on the fume buster and raise the up down roller once the HEATER 1 SV reaches the temperature value in HEATER 1 PV Then the fixation unit will automatically turn off the fume buster the heater and lo...

Page 36: ... PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 3 In MANUAL MODE the fixation unit will ignore the timers HEATER 1 OFF SUCTION OFF and ROLLER DOWN Meaning the operator will need to remain always attentive and manually turn off the fume buster the heater and lower the up down roller after once the carriage have arrived at the home position and no jobs ...

Page 37: ...lue Then press ENTER button again to confirm Press the right arrow key to turn the heater ON OFF X means OFF O means ON HEATER 1 PV This is the present temperature value This value is read by the thermocouple installed inside the machine where the heating rods are located HEATER 1 OV Set temperature value s over value in percentage The thermostat allows the present temperature value to fluctuate T...

Page 38: ...ting rods for fixing X means DOWN O means UP ROLLER DOWN Under AUTO conditions if the printer s carriage goes back to the home position the fixation unit will interpret that the printer is in standby The up down roller will be lowered automatically after a certain period of time in seconds from the moment the printer became idle Caution Before regulating values we strongly suggest the user to chec...

Page 39: ...e the take up unit is currently turned OFF an X is displayed next by the percentage RPM 5 At this point press the right arrow key ON OFF to turn on the take up unit The X will change into an O 6 If the direction of rotation of the take up unit is not the desired is possible to change it at the DIR function Move the cursor down to DIR Then press the ENTER button The cursor will turn into an undersc...

Page 40: ...point you may press the right arrow key ON OFF to switch on the heater The green LED at the control panel will turn on To change the SV value you may press the ENTER button The underscore will change into a cursor Suppose I want to change from 175 to 190 C 9 Change the 7 into an 9 by pressing the up arrow key Then move the underscore to the right by pressing the right arrow key Change the 5 into a...

Page 41: ...ITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 11 When the PV value reached the SV value you may raise the up down roller Move the cursor to ROLLER UP DOWN and then press the ON OFF button The X will change to an O when the up down roller reaches the highest point Caution Lower the UP DOWN roller if the printer will remain idle for a long time Note Before switching off the fixation unit we su...

Page 42: ...ZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 8 USING THE FUME BUSTER Introducing the control panel 1 ON OFF switch To switch off and on the unit Note that if no command is given from the fixation unit the fume buster will not operate 2 LED indicator The green LED indicator is turned on when the suction motor is...

Page 43: ...to regulate the air flow from the fixation unit to the fume buster Open the air valve to its maximum capacity if you see the fixation unit is generating too much smoke Close the air valve a certain angle if the suction is too strong making the temperature in the fixation unit to drop and affect the fixation process in the unit The fume buster is also provided with a condensed oil drain valve for m...

Page 44: ...DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 9 NOZZLE CHECK TEST PRINT The nozzle check test print allows the user to check the current state of the nozzles in the print head Helps to determine if the nozzles are firing as they should or not Probably caused by dried ink or air in the system 4 colors system 1 color per print head 8 colo...

Page 45: ...PRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 1 Once the media is correctly set you may proceed to check the media s width by pressing the button MEDIA WIDTH The media s width will be displayed under MEDIA WIDTH in mm Then set the desired point of origin START POINT 2 In VALUES MENU screen select test pattern number 1 and then press the TEST PRINT button to print the nozzle check te...

Page 46: ...e nozzles are firing correctly presenting no gaps in the test print A certain number of nozzles are not firing independently from which row number they belong to A certain number of nozzles may be clogged Perform several cleanings until getting a perfect test pattern Is the printer s negative pressure too high Usually a value of 3 50 KPA is used One or few couple of missing nozzles affecting both ...

Page 47: ...re too low Usually a value of 3 50 KPA is used Still can see drops on the head even after wiping it Missing nozzles affecting one channel Perform several cleanings until getting a perfect test pattern Make sure the ink tubes are free of air and bubbles Keep service hoses always full on ink and free of air and bubbles Is the printer s negative pressure too low Usually a value of 3 50 KPA is used St...

Page 48: ...CC Is the head driver board displaying any alert noise led Swap the head driver board with another one and see if the issue moves to the other color Another color is detected on the test pattern Perform several cleanings until getting a perfect test pattern Make sure the ink in the line is not contaminated with anther color Make sure the print head is not contaminated with another color Make sure ...

Page 49: ...ere correctly performed BDR value should be the same in both row of nozzles 10 PURGE AND AUTO CLEANING There are 2 types of print head cleanings 1 Auto cleaning Performed by pressing the CLEANING button in the touch panel 2 Long purge Performed by pressing the PURGE button in the touch panel and close the solenoid valves to keep the positive pressure in the heads drip ink constantly Auto cleaning ...

Page 50: ...c COMPANY PRIVATE LEVEL 1 NOT TO BE DISCLOSED TO UNAUTHORIZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 1 Raise the carriage by pressing the left arrow in the touch panel The carriage will reach the HEAD UP limit sensor 2 Move the capping station bucket backwards ...

Page 51: ...R d gen Inc COMPANY PRIVATE LEVEL 1 NOT TO BE DISCLOSED TO UNAUTHORIZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 3 Press the PURGE button The air pump will kick in 4 Before the vacuum pumps kicks back close the vacuum valves turning 90 counterclockwise ...

Page 52: ... DISCLOSED TO UNAUTHORIZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 3 Keeping the positive pressure between the subtanks and the print heads it is possible to keep them dripping ink Several subtanks will get empty during this process 4 Open the valves to stop the ink dripping turning 90 clockwise ...

Page 53: ...IZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 5 Wipe the print heads using the provided squeegee Gently wipe them from front to back flexing the wiper 45 C Important This is the proper way to wipe the print heads Important Avoid wiping the print heads like this Risk of scratching the print head and losing the w...

Page 54: ...The printer cannot purge or clean the print heads having one of the subtanks empty To purge or clean the print heads all subtanks must be full and displaying the JETTING message in the touch panel Important Every time before purging or cleaning the print heads verify the ink drain bottle is empty Note The ink supply pump will be activated 10 times until the subtank is refilled If the subtank still...

Page 55: ...UT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 11 GLOBAL BIDERECTIONAL ADJUSTMENT While printing regulate the overall BiDir value to make all the print heads fire on the same spot when doing bi directional printing Use an image containing many thin lines or text for an easy calibration of the BiDir value The BiDir value needs to be recalibrated every time the thickness of the media is changed or ...

Page 56: ...ly to eliminate the banding effect Light band between passes Means the feeding system has to feed less distance while printing in order to eliminate the distance between passes To reduce the feeding compensation in the touch panel press the VALUES button and then proceed to press the minus button as many times needed until no distance between passes can be seen Dark band between passes Means the f...

Page 57: ...t is needed to add or subtract weights to the dancing bar in order to add stability to the feeding and take up systems As more we add weights the dancing bar lighter it gets As seen in the illustration below A heavy dancing bar may apply a good tension to the media but may also reduce the feeding stability Therefore based on the experience regulating correctly the dancing bar s weight meeting the ...

Page 58: ...er rubber roller 5 Release the safety spindles at both side of the feeding unit to remove the feeder air shaft 7 Press the golden air valve to release all the air from the pneumatic bar Take away the empty core 8 Place the pneumatic shaft in the new media s core In a way that the printable side will face upwards while on the printing table platen 9 With the help of an air compressor only the air g...

Page 59: ...HIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN 13 Turn on the feeder unit in the touch panel 14 Press the forward button in the touch panel to move the union to the front side after passing the carriage Important If using staples to join the previous roll with the new one please make sure not to damage the rubber rollers and th...

Page 60: ...ressing the MANUAL button to lower the dancing bar 5 Cut the media 6 Release the safe spindles and take out the pneumatic shaft Needed 2 people for this operation 7 Press the golden air valve to release all the air from the pneumatic shaft 8 Take out the pneumatic shaft and insert it in an empty core 9 With the help of an air compressor only the air gun is provided stick the gun to the golden valv...

Page 61: ...7DEC04 OUT OF REVISED BY MUNOZ ANTONIO support dgen com 66 FOR THE USER d gen Inc COMPANY PRIVATE LEVEL 1 NOT TO BE DISCLOSED TO UNAUTHORIZED PERSONS PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS DO NOT REPRODUCE WITHOUT AUTHORIZATION NO REPRODUCIR SIN AUTORIZACIÓN ...

Page 62: ...e unstable ACTION Perform a test print pattern number one Check for clogged nozzles Check for air in the system Check if the negative pressure is too low Perform several cleanings until getting a perfect test print Service hoses must be filled with ink No air in them PRINT LOOKS LIKE THIS REASON Intermittent nozzles For example yellow lines can be seen on a red area after an indeterminate number o...

Page 63: ...n the dancing bars Check the speed at the take up and feeding units are similar and equilibrated not too fast or too slow Perform a feeding motion K value calibration Check correct tension in the Y feeding timing belts Check no feeding pulley lost traction from the shaft Using optimization may resolve the issue PRINT LOOKS LIKE THIS REASON Some passes are lighter than others Chromatic banding socc...

Page 64: ... the bi directional compensation factor to 5 when moving the carriage to the highest point Is the tension in the media too low If media is stored inappropriately or left loaded in the printer wrinkles and waviness may occur If media is used in this state the print head and the raised surface of the media may contact and cause staining If the media loading method heating temperature tension and oth...

Page 65: ...documentation supplied with the media or contact the manufacturer We recommend that you print a test run and check the results before purchasing media in large quantities Width 297 to 3300 mm 11 6 to 130 A Roll outer diameter Maximum 300 mm 13 7 B Paper pipe core inner diameter 76 2 mm 3 C Media thickness Maximum 4 mm 4 25 Roll weight Maximum 150 kg 331 lb Unavailable conditions Media whose end is...

Page 66: ... the installation configuration and operation of professional printing products through this email address support dgen com and telephone number 82 32 510 3503 from 8 30 AM to 5 30 PM Korea Standard Time UTC 9 00 Monday through Friday When sending an email please write the title of the email as follows Name of the company Printer Model Printer serial number Issue When contacting by phone please ha...

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