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M4-CYG1UW-TSR-M-ENG_Iss11.docx
Cygnus UW-TSR Operating Manual
55
Connection Problems
–
USB Drivers
If you are unable to get a connection the first thing to try is
updating the USB drivers for the Serial to USB converter. Windows
is constantly being updated and as a result drivers also need to be
updated to keep track of changes.
The Serial to USB converter used for the Cygnus UNDERWATER
gauge is manufactured by KK Systems and uses Prolific drivers.
You can search the web for the latest drivers from Prolific;
Type this into Google search “
KK SYSTEMS USB232
”
Or follow this link directly to the KK Systems website;
http://www.kksystems.com/english/html_files/software.htm
Follow the instructions for USB232 Windows Drivers.
Wiring Problems
Sometimes the cable between the Cygnus UNDERWATER gauge
and the USB converter is damaged, or has been repaired
incorrectly. Although there are only 2 data wires they must be
connected the correct way around. Double check the connections
from the gauge’s connector to the serial converter connection.
If you have the short serial to USB interface cable
–
check the
gauge can connect to CygLink using this cable
–
if it works then
the USB driver must be ok, the problem may lie in the long
umbilical cable.