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Copyright August 2013 Cyclotricity Ltd
Part 3 - Troubleshooting and Warranty
Troubleshooting
Problem
Possible reasons
Possible solutions
Speed is too
slow
1-Low battery capacity
2-Max speed on LCD/LED is
not configured properly
3-Handlebar dashboard
problem.
4-Battery overloaded.
5-Damage to motor.
1-Fully charge battery
2-Refer to the LCD/LED
instructions in this
manual to change the
MAX speed.
3-Contact your dealer
for replacement.
4- The battery
performs best with
payload less than
75Kg. Make sure you
combine throttle
power with manual
pedalling.
5-Ask your dealer to fit
another motor and
test the speed.
No drive from
motor
1-Battery unplugged
2-Motor unplugged from
controller
3-Throttle damaged or
unplugged from controller
4-Handlebar dashboard
damaged or unplugged from
controller
5-Controller damaged
6-Motor damaged
1-Check battery
connection.
2-Open controller
plastic box and check
connection.
3-Check if you get
drive using pedal
assist. If there is drive,
check throttle
connection to
controller. Contact
your dealer for
replacement if
damaged.
4-If no lights on