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CyberData 011433 Operation Manual Download Page 3

Operations Guide

931384A

CyberData Corporation

Revision Information

Revision 931384A, which corresponds to firmware version 1.0.0, was released on September 19, 
2017.

Browsers Supported

The following browsers have been tested against firmware version 1.0.0:

•

Chrome (version 570.02987.98)

•

Firefox: (version 55.0.2)

•

Internet Explorer (version 11.0.9600.18314)

Summary of Contents for 011433

Page 1: ...Secure Access Control Keypad Operations Guide Part 011433 Document Part 931384A for Firmware Version 1 0 0 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 The IP Endpoint Company...

Page 2: ...to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to...

Page 3: ...ion 931384A which corresponds to firmware version 1 0 0 was released on September 19 2017 Browsers Supported The following browsers have been tested against firmware version 1 0 0 Chrome version 570 0...

Page 4: ...hat is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment It is the responsibility of the...

Page 5: ...on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Refer all servicing to...

Page 6: ...Configure the SIP Session Initiation Protocol Parameters 43 2 4 9 Configure the Sensor Configuration Parameters 47 2 4 10 Configure the Audio Configuration Parameters 50 2 4 11 Configure the Events P...

Page 7: ...Operations Guide 931384A CyberData Corporation ii Index 88...

Page 8: ...e label should begin with 433 Figure 1 1 Model Number Label Secure Access Control Keypad 011433A 021106Q www cyberdata net V1 0 0 00 20 F7 03 83 CA 433100001 Model number Serial number begins with 433...

Page 9: ...t of a VoIP phone system Figure 1 2 Typical Installation Figure 1 3 Installation with the Door Strike Relay Module 802 3af Compliant Ethernet Switch IP Phone IP PBX Server Endpoint 802 3af Compliant E...

Page 10: ...stallation with the Network Dual Door Strike Relay 802 3at Compliant Ethernet Switch IP Phone IP PBX Server Door Strike 011375 Network Dual Door Strike Relay sold separately See the Quick Reference Pl...

Page 11: ...PBX not required Future proof and adaptable when upgrading to new VoIP PBX Built in time of access scheduler Local and remote logging with time stamp NTP time support Network web management Supports...

Page 12: ...tercom operations DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing TFTP Client Facilitates hosting for the Autoprovisioning configuration file RTP Facili...

Page 13: ...172 inches 55 2 mm Width 5 118 inches 130 mm Height Weight Boxed Weight 2 0 lbs 0 90 kg 3 0 lbs 1 36 kg Compliance CE EMC Directive Class A EN 55032 EN 55024 LV Safety Directive EN 60950 1 RoHS Compl...

Page 14: ...pad 2 1 Parts List Table 2 1 illustrates the SIP Outdoor Intercom parts Note See Appendix A Mounting the Intercom for physical mounting information Quantity Part Name Illustration 1 Intercom Assembly...

Page 15: ...ts Figure 2 1 shows the components of the Intercom Figure 2 1 Intercom Components Green LED Keypad Buzzer The buzzer LED Remains RED when the door is locked Flashes GREEN when a valid code is entered...

Page 16: ...rom a non PoE 12 VDC power source as an alternative to Network PoE power Use of these contacts for any other purpose will damage the device and void the product warranty 0 25 Terminal Block Wire IN ca...

Page 17: ...cause excessive hum and can interfere with or damage the unit s electronics We highly recommend that inductive load and high current devices use our Networked Dual Door Strike Relay CD 011375 see Sec...

Page 18: ...ng with an inductive load please use an intermediary relay with a High PIV Ultrafast Switching Diode We recommend using the Network Dual Door Strike Relay CD 011375 see Section 2 3 3 2 Network Dual Do...

Page 19: ...ork Dual Door Strike Relay Wiring Diagram with External Power Source Hazardous voltages may be present No user serviceable part inside Refer to qualified service personnel for connecting or servicing...

Page 20: ...he following website http support cyberdata net Sense Input 2 Aux Button 2 Sense Input 1 Aux Button1 Door Strike Door Strike 802 3at Compliant Ethernet Switch The relay connection maximum wire size is...

Page 21: ...AC and higher voltage devices See Figure 2 6 for the wiring diagram Figure 2 6 Door Strike Relay Module Wiring Diagram from the Device If you have questions about connecting door strikes or setting u...

Page 22: ...d Functions See the following figures and tables to identify the connectors and functions Figure 2 7 Connector Locations Table 2 2 Connector Functions Connector Function J2 Call Button LED Interface J...

Page 23: ...twork Connection RJ 45 ethernet J3 Terminal Block see Figure 2 2 J4 Console Port Factory Use Only JP1 Reset Jumpera a Do not install a jumper Momentary short to reset Permanent installation of a jumpe...

Page 24: ...work Connectivity and Data Rate When you plug in the Ethernet cable or power supply to the device the following occurs The square AMBER Link Activity LED blinks when there is network activity see Figu...

Page 25: ...factory set default values To restore the factory default settings 1 Press and hold the RTFM button see SW1 in Figure 2 10 for more than five seconds 2 When the RTFM button is pressed the keypad light...

Page 26: ...ndix A Mounting the Intercom for instructions 2 4 1 Factory Default Settings All Intercoms are initially configured with the following default IP settings When configuring more than one Intercom attac...

Page 27: ...ons that you will see on every Intercom web page Web Page Item Description Link to the Home page Link to the Device page Link to the Security page Link to the Network page Link to go to the SIP page L...

Page 28: ...n the webpage To use the Toggle Help button do the following 1 Click on the Toggle Help button that is on the UI webpage See Figure 2 11 and Figure 2 12 Figure 2 11 Toggle Help Button 2 You will see a...

Page 29: ...ecure Access Control Keypad Setup 22 3 Move the mouse pointer to hover over the question mark and a short description of the web page item will appear See Figure 2 13 Figure 2 13 Short Description Pro...

Page 30: ...ownload CyberData s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products CyberData s VoIP Discovery Utility program is av...

Page 31: ...Operations Guide 931384A CyberData Corporation Installing the Secure Access Control Keypad Secure Access Control Keypad Setup 24 Figure 2 14 Home Page v1 0 0 433100001 CyberData Security Keypad...

Page 32: ...ing DHCP or static IP Address Shows the current IP address Subnet Mask Shows the current subnet mask address Default Gateway Shows the current default gateway address DNS Server 1 Shows the current DN...

Page 33: ...is a reboot It is advisable to restart the web browser after this change Click on the Toggle Help button to see a short description of some of the web page items First click on the Toggle Help button...

Page 34: ...n Installing the Secure Access Control Keypad Secure Access Control Keypad Setup 27 2 4 5 Configure the Device 1 Click the Device menu button to open the Device page See Figure 2 15 Figure 2 15 Device...

Page 35: ...t Time Allows you to input the current time 6 character limit Relay Settings Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the phone during a SIP call w...

Page 36: ...reboot for the changes to take effect Disable HTTPS NOT recommended Disables the encrypted connection to the webpage We do not recommend disabling HTTPS for security reasons Click on the Test Relay bu...

Page 37: ...ows a breakdown of the parts that constitute the following time zone string CST6DST M3 2 0 2 00 00 M11 1 0 2 00 00 Time Zone String Part Meaning CST6CDT The time zone offset from GMT and three charact...

Page 38: ...e 2 16 Three or Four Character Time Zone Identifier You can also use the following URL when a certain time zone applies daylight savings time http www timeanddate com time dst 2011 html World GMT Tabl...

Page 39: ...Access Control Keypad Setup 32 GMT 5 Islamabad Karachi GMT 6 Almaty Dhaka GMT 7 Bangkok Jakarta GMT 8 Hong Kong Beijing GMT 9 Tokyo Osaka GMT 10 Sydney Melbourne Guam GMT 11 Magadan Soloman Is GMT 12...

Page 40: ...stalling the Secure Access Control Keypad Secure Access Control Keypad Setup 33 2 4 6 Configure the Security 1 Click the Security menu button to open the Security page See Figure 2 15 Figure 2 17 Secu...

Page 41: ...ves the security code record Opens a new Configure Security Code window Relay Settings Activate Relay on Valid Entry Activates the relay when a valid code is entered This would likely be used to open...

Page 42: ...to repeat the blacklist audio file played during the SIP call Enter a value between 0 and 65535 0 will cause the message to play indefinitely until the call is terminated Multicast Audio Message When...

Page 43: ...Installing the Secure Access Control Keypad Secure Access Control Keypad Setup 36 Note The device must set time with an NTP Server see the Device Configuration Page If an NTP server is not used all Va...

Page 44: ...Installing the Secure Access Control Keypad Secure Access Control Keypad Setup 37 2 4 6 1 Configure the Security Code Page 1 Click the Edit button to open the Configure Security Code page See Figure...

Page 45: ...code maximum 8 digits must be distinct Valid From See Section 2 4 6 2 The Valid From and Valid To Settings Valid To See Section 2 4 6 2 The Valid From and Valid To Settings Blacklist Blacklist is use...

Page 46: ...times A valid string consists of a day of the week or a special identifier plus an optional time except if using All which will not use a time Some examples ValidFrom0 Mon9 00 ValidFrom0 ValidTo0 Fri...

Page 47: ...cure Access Control Keypad Secure Access Control Keypad Setup 40 2 4 7 Configure the Network Parameters 1 Click the Network menu button to open the Network page Figure 2 19 Figure 2 19 Network Configu...

Page 48: ...al notation Subnet Mask Enter the Subnet Mask in dotted decimal notation Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation DNS Server 1 Enter the primary DNS Server IPv...

Page 49: ...te You need to reboot for changes to take effect Click on the Reboot button to reboot the system Click on the Toggle Help button to see a short description of some of the web page items First click on...

Page 50: ...the Secure Access Control Keypad Secure Access Control Keypad Setup 43 2 4 8 Configure the SIP Session Initiation Protocol Parameters 1 Click on the SIP menu button to open the SIP page Figure 2 20 Fi...

Page 51: ...n authentication Enter up to 64 alphanumeric characters Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name This para...

Page 52: ...This will generally only need to be enabled when using an SBC or SIP ALG in conjunction with a remote SIP server Re registration Interval in seconds The SIP Re registration interval in seconds is the...

Page 53: ...effect Note For specific server configurations go to the following website address http www cyberdata net connecting to ip pbx servers Click on the Toggle Help button to see a short description of som...

Page 54: ...page to trigger on an open or short condition on these pins The door sensor alarm will be activated when the Door Open Timeout parameter has been met The intrusion sensor is an optical sensor installe...

Page 55: ...w to specify the extension the device will call Dial Out Extension Specify the extension the device will call when the on board door sensor is activated Enter up to 64 alphanumeric characters Dial Out...

Page 56: ...o save your configuration settings Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system Click on the Toggle Help button to see a short description of some...

Page 57: ...ows which web page items will be defined after the Toggle Help button is pressed Web Page Item Description Intrusion Sensor Triggered Corresponds to the message Intrusion Sensor Triggered 24 character...

Page 58: ...2 4 10 1 User created Audio Files User created audio files should be saved in the following format RIFF little endian data WAVE audio Microsoft PCM 16 bit mono 8000 Hz You can use the free utility Au...

Page 59: ...talling the Secure Access Control Keypad Secure Access Control Keypad Setup 52 When you export an audio file with Audacity save the output as WAV Microsoft signed 16 bit PCM Figure 2 25 WAV Microsoft...

Page 60: ...stion mark icon in the following table shows which web page items will be defined after the Toggle Help button is pressed CyberData Security Keypad Table 2 18 Events Configuration Parameters Web Page...

Page 61: ...at event every 60 seconds SIP registration is not required to generate Heartbeat events Check All Click on Check All to select all of the events on the page Uncheck All Click on Uncheck All to de sele...

Page 62: ...data NAME CyberData VoIP Device MAC 0020f70015b6 event POWERON event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 199 Content Type application x www...

Page 63: ...ost 10 0 3 79 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 eve...

Page 64: ...orm urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event RELAY_DEACTIVATED event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent...

Page 65: ...DTMF code manually through the web interface or by using a Windows application This section describes operations for running firmware version 4 8 or later of the Dual Door Strike Relay If you have an...

Page 66: ...you will see a question mark appear next to some of the web page items Move the mouse pointer to hover over a question mark to see a short description of a specific web page item Discovered Remote Re...

Page 67: ...automatically configure your device The autoprovisioning file is an xml file with the device configuration Values found in this file will override values stored in on board memory Note By default the...

Page 68: ...to download autoprovisioning files Username The username used to authenticate with an autoprovisioning server Leave this field blank to disable authentication Password The password used to authenticat...

Page 69: ...ltiple options are set the device will attempt to download autoprovisioning files from every server The DHCP option determines the protocol used to download the autoprovisioning file The device looks...

Page 70: ...ains some examples of additional autoprovisioning files MiscSettings DeviceName CyberData SIP Device DeviceName AutoprovFile common xml AutoprovFile AutoprovFile sip_reg macaddress xml AutoprovFile Au...

Page 71: ...will try to download http example com audio0020f7123456 5 It will try to download http example com device xml The device is reconfigured every time it downloads a new file so if two files configure th...

Page 72: ...f7020002 xml TFTP options may not support subdirectories If a directory is set in the filename field firmware and audio files will also be downloaded from this subdirectory If the filename ends with a...

Page 73: ...firmware version has not changed The FirmwareFile name can contain path elements i e path to firmware 10 3 0 uImage device_file_name The device also supports product strings for downloading firmware...

Page 74: ...204 DialoutExtension0 SIPSettings sip_0020f7020002 xml SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword DialoutExtension0 555 DialoutExtension0 SIPSettings On boot Device1 t...

Page 75: ...04 DialoutExtension0 SIPSettings 0020f7020002 xml MiscSettings AutoprovFile common_settings xml AutoprovFile MiscSettings SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword Dia...

Page 76: ...er to sip_common xml From the common file a pointer to the device specific sip_ macaddress xml Autoprovisioned Audio Files Audio files are stored in non volatile memory and an autoprovisioned audio fi...

Page 77: ...e 10 text authoritative log facility local7 subnet 10 0 0 0 netmask 255 0 0 0 max lease time 3600 default lease time 3600 option routers 10 0 0 1 option subnet mask 255 0 0 0 option domain name voipla...

Page 78: ...ick on the Download Template button 2 You will see a window that displays the words Downloading xml Figure 2 29 The template that downloads is the basis for the default configuration settings for your...

Page 79: ...load the latest firmware file from the Downloads tab at the following webpage http www cyberdata net voip 011433 2 Unzip the firmware version file This file may contain the following Firmware file Rel...

Page 80: ...com will automatically reboot when the upload is complete When the countdown finishes the Firmware page will refresh The uploaded firmware filename should be displayed in the system configuration indi...

Page 81: ...n Installing the Secure Access Control Keypad Secure Access Control Keypad Setup 74 Click on the Upload button to automatically upload the selected firmware and reboot the system Table 2 22 Firmware P...

Page 82: ...Keypad Setup 75 2 5 2 Reboot the Device To reboot a Intercom log in to the web page as instructed in Section 2 4 4 Log in to the Configuration Home Page 1 Click on the Reboot button on the Home page...

Page 83: ...ion 130 wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin command cgi post data call 130 Terminate active call wget user admin password adm...

Page 84: ...ng tables Quantity Part Name Illustration 1 T 15H Torx Key 4 Security Torx Screw Quantity Part Name Illustration 4 Carriage bolt nuts 4 Carriage bolts 4 Carriage bolt washers Table A 1 Mounting Compon...

Page 85: ...Mounting Hole Locations 5 198 132 0 with Hole Plug Installed DIMENSIONS ARE IN INCHES MILLIMETER 2 315 58 8 4 000 101 6 5 118 130 0 4 580 116 3 5 118 130 0 2 172 55 2 0 3 7 0 9 22 3 4 86 4 0 102 4 6...

Page 86: ...orporation 79 Figure A 3 Shroud Dimensions Front and Side View with Mounting Hole Locations 4 PLACES 5 276 134 00 3 380 85 85 3 380 85 85 0 948 24 07 0 874 22 20 1 690 42 93 1 690 42 93 5 202 132 13 0...

Page 87: ...tallation Types An overview of the installation types and the required components are provided in Table A 4 Installation Type What You Need Outdoor on surface 011433 Device only Outdoor on surface wit...

Page 88: ...outing option for the Secure Access Control Keypad Figure A 4 Ground Cable Service Loop Routing Figure A 5 Network Cable Service Loop Routing Ground Lug Assembly Faceplate Faceplate Mounting Screws Fl...

Page 89: ...Screws Flat Head Phillips or Security Torx Gang Box Torx Key Note To mount the device use methods compliant with local electrical codes Caution Equipment Hazard Do not use an electric or power screwdr...

Page 90: ...onduit mounting option side entry Figure A 7 Conduit Mounting Side Entry Connector 1 2 Set Screw 1 2 Conduit Assembly Hole Plug Gang Box for Desired Conduit Rotate Gang Box Assembly Hole Plug Assembly...

Page 91: ...REMOVE HOLE PLUG ASSEMBLY FROM 2 GANG BOX GOOSENECK BEFORE FASTEN IT TO SHROUD 1 4 Round Head Carriage Bolt 4x NOT PROVIDED Weather Shroud Part Number 011188A SOLD SEPARATELY Gang Box Faceplate Mounti...

Page 92: ...ed in Step 1 the directory that contains the files to be uploaded For example in tftpd l s tftpboot your_directory_name B 1 2 In a Windows Environment You can find several options online for setting u...

Page 93: ...sked questions for your product click on the FAQs tab at the following webpage http www cyberdata net voip 011433 C 2 Documentation The documentation for this product is released in an English languag...

Page 94: ...the following website http support cyberdata net The Support Form initiates a ticket which CyberData uses for tracking customer requests Most importantly the Support Form tells us which PBX system an...

Page 95: ...configuration home page 23 configuration page configurable parameters 28 41 contact information 87 contact information for CyberData 87 current network settings 41 CyberData contact information 87 D d...

Page 96: ...ay 48 dial out extension 48 IP address 19 41 IP addressing default IP addressing setting 19 J J3 terminal block 16 AWG gauge wire 9 L lease SIP server expiration time 45 LED green link LED 17 yellow a...

Page 97: ...48 server address SIP 44 service 87 service loop cable routing 81 set time with external NTP server on boot 28 setting up the device 9 settings default 18 shroud dimensions and mounting hole location...

Page 98: ...VLAN tags 41 W warranty policy at CyberData 87 web access password 19 web access username 19 web configuration log in address 23 web page navigation 20 web page navigation 20 wget free unix utility 7...

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