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This device is manufactured using 

environmentally-safe procedures in compliance 

with the Restriction on Hazardous Substances 

(RoHS) directive.

Please join CyberPower in caring for the 

environment by recycling this manual.

Who pays for shipping?

We pay when we send items to you; you pay when you send 

items to us.

What are some things this Warranty does not cover? 

1. THIS WARRANTY DOES NOT COVER ANY SOFTWARE THAT 

WAS DAMAGED OR NEEDS TO BE REPLACED DUE TO THE 

FAILURE OF THE CPS PRODUCT OR ANY DATA THAT IS 

LOST AS A RESULT OF THE FAILURE OR THE RESTORATION 

OF DATA OR RECORDS, OR THE REINSTALLATION OF 

SOFTWARE.

2. This Warranty does not cover: misuse, modification, operation 

or storage outside environmental limits of the CPS Product or 

the equipment connected to it, or for damage while in transit 

or in storage, nor if there has been improper operation or 

maintenance, or use with items not designed or intended for 

use with the CPS Product, such as laser printers, appliances, 

aquariums, medical or life support devices, etc. 

What are the other limitations?

The sole and exclusive remedies of the Initial Customer are those 

provided by this Warranty.

1. This Warranty does not apply unless the CPS Product and the 

connected equipment were connected to properly wired and 

grounded outlets (including compliance with electrical and 

safety codes of the most current electrical code), without the 

use of any adapters or other connectors.

2. The CPS Product must have been plugged directly into the 

power source and the equipment connected to the CPS 

Product must be directly connected in the CPS Product, not 

“daisy-chained” together in serial fashion with any extension 

cords, another Product or device similar to the CPS Product, 

surge suppressor, or power tap. Any such installation voids the 

Warranty.

3. The CPS Product and connected equipment must have 

been used properly in a suitable and proper environment, in 

conformance with any applicable license, instruction manual, 

or warnings.

4. The CPS Product must have been used at all times within the 

limitations on the CPS Product’s VA capacity.

Where can I get more information?

Contact CyberPower at 4241 12th Ave E., STE 400, Shakopee, MN 

55379; call us at (877) 297-6937; or send us an e-mail message 

at [email protected]

LIMITED WARRANTY AND CONNECTED

EQUIPMENT GUARANTEE

Read the following terms and conditions carefully before 

using the CyberPower CSP600WSURC2/MP1028WW (the 

“CPS Product”). By using the CPS Product, you consent to be 

bound by the terms and conditions of this Limited Warranty 

and Connected Equipment Guarantee (together referred to as 

this “Warranty”). IF YOU DO NOT AGREE TO THE TERMS AND 

CONDITIONS OF THIS WARRANTY, YOU SHOULD RETURN THE 

PRODUCT FOR A FULL REFUND PRIOR TO USING IT.

Who is providing this Warranty, what does it cover?

CyberPower Systems (USA), Inc. (“CyberPower”) provides this 

Limited Warranty. It only covers the original purchaser and ends 

if you no longer own the CPS Product. This warranty covers 

defects in materials and workmanship in the CPS Product under 

normal use and conditions. It also covers equipment connected 

to the CPS Product and damaged because of the failure of 

the CPS Product. This warranty covers the CPS Product and 

connected equipment for as long as you own the CPS Product.

What must I do to make a warranty claim?

1. Call (877) 297-6937 or write to CyberPower, 4241 12th Ave. E., 

STE 400, Shakopee, MN 55379 or send a message at claims@

cpsww.com for instructions.

2. Identify the Product, the Purchase Date, and the item(s) of 

Connected Equipment.

3. Provide a dated Proof-of-Purchase receipt (or other proof of 

the original purchase) and provide a description of the defect.

4. Pack and ship the product to CyberPower and, if requested, 

the item(s) of Connected Equipment, and all claim forms that 

CyberPower provides to you. Show the Claim Number on the 

shipping label or include it with the product. 

You must prepay 

all shipping costs, you are responsible for packaging and 

shipment, and you must pay the cost of the repair estimate.

5. Do each of these within ten days of the occurrence. 

What will CyberPower do to correct problems?

CyberPower will inspect and examine the CPS Product. If 

the CPS Product is defective in material or workmanship, 

CyberPower will repair or replace it at CyberPower’s expense, or 

CyberPower will refund the full purchase price you paid for the 

CPS Product (purchase receipt showing price paid is required).

If the CPS Product failed to protect any equipment plugged 

into it, we will also send you forms for making your claim for the 

connected equipment. We will repair or replace the equipment 

that was damaged because of the failure of the CPS Product or 

pay you the 

fair market value (NOT REPLACEMENT COST)

 of 

the equipment at of the time of the damage. We will use Orion 

Blue Book, another a third-party valuation guide, eBay, craigslist, 

or other source to establish that amount. Our maximum liability 

is limited to $75,000 for the CSP600WSURC2/MP1028WW.

PRODUCT REGISTRATION

Prompt product registration assures coverage under the Limited 

Warranty, and also allows the opportunity to be notified of 

product enhancements, upgrades, and other announcements. 

Go to PRODUCT REGISTRATION at  

www.cyberpowersystems.com

CONTACT INFORMATION

CyberPower Systems, Inc. 

4241 12th Avenue East Suite 400 Shakopee, MN 55379 

Toll-free: 1-877-297-6937 | CyberPowerSystems.com

CONFORMANCE APPROVALS

This device is manufactured using environmentally-safe procedures 

in compliance with the Restriction on Hazardous Substances (RoHS) 

directive. Please join CyberPower in caring for the environment by 

recycling this manual. This device complies with Part 15 of the FCC 

Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including 

interference that may cause undesired operation. Changes or 

modifications not expressly approved by the party responsible for 

compliance could void the user’s authority to operate the equipment. 

This Class B digital apparatus complies with Canadian ICES-003. 

Note: These limits are designed to provide reasonable protection 

against harmful interference in a residential installation. This 

equipment generates, uses and can radiate radio frequency energy 

and, if not installed and used in accordance with the instructions, 

may cause harmful interference to radio communications. However, 

there is no guarantee that interference will not occur in a particular 

installation. If this equipment does cause harmful interference to 

radio or television reception, which can be determined by turning the 

equipment off and on, the user is encouraged to try to correct the 

interference by one or more of the following measures: Reorient or 

relocate the receiving antenna. Increase the separation between the 

equipment and receiver. 

Connect the equipment into an outlet on a circuit different from 

that to which the receiver is connected. Consult the dealer or an 

experienced radio/TV technician for help.

© 2018 CyberPower Systems, Inc.

All rights reserved. All other trademarks are the property of 

their respective owners.

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