Customatic STRATOSPHERE Owner'S Manual Download Page 1

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STRATOSPHERE

ADJUSTABLE BED FRAME

Model Number:

__________________________

This product and all our bedding products are covered by one or

more of the following issued and pending U.S. patents including

Nos. 7448100, D657157, D663542, D657158, D657156, 8209801,

8209800, D663544, D663543 and other patents pending.

Photos are for illustration purposes only.
COPYRIGHT® 2018 CUSTOMATIC®

Serial Number: _____________________________

(Place your serial number here for ready reference)

Owner’s Manual

Summary of Contents for STRATOSPHERE

Page 1: ...re of the following issued and pending U S patents including Nos 7448100 D657157 D663542 D657158 D657156 8209801 8209800 D663544 D663543 and other patents pending Photos are for illustration purposes...

Page 2: ...Safety Precautions Parts List Installation Guide Remote Control Guide Troubleshooting Warranty Registration 3 5 6 9 11 14 Table of Contents 05 09 2018...

Page 3: ...ng with the control box motors or hand controls with the exception of the battery compartment if equipped will result in a void of the warranty Only those authorized may conduct repairs or part replac...

Page 4: ...pport the recommended weight when distributed evenly across the bed The head and foot sections are not designed to individually support or lift this amount of weight For optimal performance entering a...

Page 5: ...items in the parts list are included Remote control 1 AAA batteries 3 Post bed leg 6 Allen key wrench 1 M10 screws 8 Center leg bracket 2 Side rail bracket 2 Motor pin 4 Motor clip 4 Head lift motor 1...

Page 6: ...re properly aligned at the center Remove all accessory boxes and cut the orange ties from inside the bed frame Take the center leg brackets side rail brackets M10 screws and the Allen key wrench from...

Page 7: ...labeled Head Motor printed in black text Plug the foot lift motor cord into the control box Insert it into the port labeled Foot Motor printed in blue text 2 Installing the lift motors 1 2 With the l...

Page 8: ...nd then insert them into the holes Place your mattress on the bed frame NOTE It is normal for the retainer bracket to indent into the sides of the mattress when using the lift positions This secures t...

Page 9: ...nd foot sections of the bed Massage Intensity 7 Press this button to gradually increase or decrease the intensity of the massage vibration Under Bed Light On Off 8 Press this to turn the under bed lig...

Page 10: ...A Place Remote A over the control box of Bed A until you hear a beep Pair Remote A to Bed B Place Remote A over the control box of Bed B until you hear a beep Repeat steps 2 and 3 using remote B to p...

Page 11: ...er cord is plugged into a working and grounded electrical outlet Unplug the power cord from the outlet After 30 seconds plug it back in Press any button on the remote control and hold until light on t...

Page 12: ...lift buttons again Head or foot lift function has minor interference during operation Head or foot lifts elevate bed frame but does not return to flat position Your bed frame may be obstructed prevent...

Page 13: ...carpet pieces or rubber furniture cups under each leg or caster of the bed Elevate the head or foot section a short distance using the remote control to realign the lift lower mechanisms with the bed...

Page 14: ...he frame any defect in the workmanship or the materials used in the frame itself shall be covered The 20 year time span will be dated from the commencement of this warranty For purposes of this Lifeti...

Page 15: ...N THE WARRANTY DESCRIBED ON THE FACE OF THIS LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not a...

Page 16: ...D PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR FRAME AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER 1 720 458 5955 Please have your receipt r...