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In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
Troubleshooting
SYMPTOM
SOLUTIONS
•
Your adjustable bed may be obstructed
preventing smooth operation. Remove
obstructions from around and under the bed.
•
Check that the head section is not too close to
the wall.
•
If a headboard is installed, check that it is not
too close to the edge of the mattress. Make sure
there is enough distance between the headboard
bracket and the mattress.
Head or foot section elevates adjustable
bed but does not return to flat position.
•
Check the batteries in the remote control.
Replace with new batteries, if necessary.
•
Make sure that you are following the duty
cycle of the motors. Do not operate for more
than two minutes over a 20-minute period or
approximately 10% duty cycle.
•
Press the lift buttons firmly and accurately.
•
Wireless remote control may be experiencing
common radio frequency interference from
other radio transmitting devices. Wait several
seconds and then try pressing the lift buttons
again.
Head or foot lift function has minor
interference during operation.
This is normal. The lift motors click when they are
engaged. No action is required.
A clicking noise is heard under the bed
when raising or lowering the sections.
