Custom Audio Electronics VK80 User Manual Download Page 97 | Manualshive

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To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the black
mark printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch (for
example, for paper with holes or gap). In the following images, the value of “Notch Distance” parameter is set to -A.

- A

Alignment point

Notch front

0

- A

0

Black mark front

Alignment point

PRINTING DIRECTION

PRINTING DIRECTION

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Summary of Contents for VK80

Page 1: ...USER MANUAL VK80 ...

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Page 3: ...al switch Before any type of work is done on the machine disconnect the power supply Use the type of electrical power supply indi cated on the device label These devices are intended to be powered by a separately certiied power module hav ing an SELV non energy hazardous output IEC60950 1 second edition Only POS equipment The energy to the equipment must be provided by power supply approved by CUS...

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Page 5: ...MANUAL For details on the commands refer to the manual with code 77100000001500 ...

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Page 7: ...1 Paper width reduction guides kit 25 4 2 Fastening 27 4 3 Low paper sensor 29 4 4 Connections 31 4 5 Pinout 34 4 6 Driver and SDK 38 5 OPERATION 41 5 1 Opening cover 41 5 2 Adjusting paper width with the paper roll holder 42 5 3 Adjusting the paper stock with the paper roll holder 43 5 4 Adjusting paper width 44 5 5 Switch the device on 46 5 6 Loading the paper roll 47 6 CONFIGURATION 51 6 1 Coni...

Page 8: ... VK8VK80 200 LAT 200 REAR 83 paper speciications 83 8 7 VK80 300 paper speciications 85 8 8 Character sets in CUSTOM POS emulation 86 9 CONSUMABLES 87 10 ACCESSORIES 89 10 1 Adapter cable for power supply 90 11 ALIGNMENT 91 11 1 Enable alignment 92 11 2 Calibration 93 11 3 Alignment parameters 96 11 4 Printing area 100 12 TECHNICAL SERVICE 101 13 ADVANCED FUNCTIONS 103 13 1 File sharing 103 13 2 E...

Page 9: ... the autotest routi ne and prints out the Setup report The printer permits the configuration of default parameters CCCC During power up if the LF LINE FEED key is held down the printer enters the auto test routine and prints out the Setup report The printer permits the configuration of default parameters Numbered title for chapter Numbered title for paragraph Information valid for devices AAAA BBB...

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Page 11: ...RIPTION VK80 200 REAR VK80 base coniguration model with 200 dpi print head with rear connectors VK80 200 LAT VK80 base coniguration model with 200 dpi print head with lateral connectors VK80 300 VK80 base coniguration model with 300 dpi print head 11 ...

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Page 13: ... is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service VK80 200 REAR VK80 200 LAT 1 Installation instruction sheet 2 Device 3 Paper width reduction guides kit 4 Power supply cable ETHERNET USB Vin STATUS LINE FEED FORM FEED 1 2 4 3 13 ...

Page 14: ...External low paper sensor with cable 4 Power supply cable 4 3 2 1 Open the device packaging Take out the device Take out the rest of the content Keep the box trays and packing materials in the event the device must be transported shipped in the future 14 ...

Page 15: ...EAR 1 FORM FEED key 2 LINE FEED key 3 Status LED 4 Opening lever for device 5 Cutter group 6 Paper out 7 Device chassis 8 Power supply port 9 USB port 10 ETHERNET port 11 Adjustable cursor for paper in 12 Paper input 4 3 2 1 6 5 7 12 9 10 8 11 11 15 ...

Page 16: ...ey 3 Status LED 4 Opening lever for device 5 Cutter group 6 Paper out 7 Device chassis 8 Power supply port 9 USB port 10 ETHERNET port 11 Serial interface port 12 Adjustable cursor for paper in 13 Paper input 4 3 2 1 6 5 8 13 10 11 9 12 12 7 16 ...

Page 17: ... 3 Status LED 4 Opening lever for device 5 Cutter group 6 Paper out 7 Adjustable cursor for paper in 8 Paper input 9 Serial interface port 10 ETHERNET port 11 USB port 12 Power supply port 13 Device chassis 4 3 2 1 6 5 8 13 10 11 9 12 12 7 17 ...

Page 18: ...EAR VK80 200 LAT 1 Sensors for detecting paper out presence 2 Sensor for printing group opening 3 Sensors for detecting paper in presence 4 Black mark sensor 5 Printing head with temperature sensor 6 Port for low paper sensor external 3 5 4 6 2 1 18 ...

Page 19: ... presence 2 Sensor for printing group opening 3 Sensors for detecting paper in presence 4 Black mark sensor inactive 5 Printing head with temperature sensor 6 Black mark sensors transparency 7 Port for low paper sensor external 3 2 1 5 4 6 7 19 ...

Page 20: ...3 4 Product label PC Product code 14 digits SN Serial number HW Hardware release XXXXXXXXXXXXXX Rx 0000000000000000000 HW PC SN 20 ...

Page 21: ...F FF Fast push LF FF Fast push LF FF Fast push LF FF Fast push LF FF Hold down LF FF Hold down printing FONT TEST printing SETUP report skip the SETUP MODE modify selected parameter next parameter POWER UP enter the SETUP MODE 21 ...

Page 22: ...3 6 Key functions standby LF FF LF FF advance the paper manual insertion STANDBY advance the paper preset length Fast push Fast push 22 ...

Page 23: ... GREEN ON DEVICE ON NO ERROR GREEN COMMUNICATION STATUS x 1 RECEIVE DATA x 2 RECEPTION ERRORS PARITY FRAME ERROR OVERRUN ERROR x 3 COMMAND NOT RECOGNIZED x 4 COMMAND RECEPTION TIME OUT YELLOW RECOVERABLE ERROR x 2 HEADING OVER TEMPERATURE x 3 PAPER END x 4 PAPER JAM x 5 POWER SUPPLY VOLTAGE INCORRECT x 6 COVER OPEN RED UNRECOVERABLE ERROR x 3 RAM ERROR x 4 EXTERNAL FLASH ERROR x 5 CUTTER ERROR 23 ...

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Page 25: ...to 45mm The kit includes the reductions for both the left paper guide and the right paper guide The guides can be assembled separately The right paper guide can be optionally assembled With both the guides assembled do not go below 45mm wide paper below this value the sensor the sensor can not detect the paper presence To assemble the reductions refer to the following igure minimum paper width 45m...

Page 26: ...mensions of the printer with the left paper guide reduction NOTE All the dimensions shown in following igures are in millimetres 90 59 2 8 8 126 1 95 7 130 2 125 1 123 1 117 59 1 2 100 50 8 5 8 5 79 5 13 M4 n 3 thread fixing point 26 ...

Page 27: ...e must be installed with a minimum downward slope of 45 as shown in following igure GROUND LINE min 45 min 45 The device is provided with three ixing holes on the bottom of device see following igure To fasten the device on a panel use three M4 screws 79 5 13 100 50 8 5 8 5 M4 n 3 bottom fixing point 27 ...

Page 28: ...oles see following igure Sp Control board Device chassis Fixing panel Fixing screw max 8 Detail A A The screw length L will be calculated according to the thickness of the panel Sp on which the device is ixed as follows L 8 mm Sp For example if panel thickness is 10mm Sp 10mm the max screw length will be 18mm 28 ...

Page 29: ... paper sensor Low paper sensor board Connector Low paper wiring Fixing screw M3 For the assembly procedure proceed as follows 1 6 mm B A B A Low paper sensor board Spacer Low paper sensor Support Low paper witing Paper roll Fix the low paper sensor board to the support by using an M3 screw not included For the correct functioning of the low paper sensor comply with the measures specified 1 29 ...

Page 30: ...Connect the wiring coming from the low paper sensor board at the connector shown in figure 2 Low paper wiring 30 ...

Page 31: ...VK80 200 REAR USB standard cable Power supply PC HUB PC USB device Power supply cable supplied ETHERNET CrossOver standard cable ETHERNET standard cable pin to pin POWER ETH ATTENTION In some conditions we recommend the installation of a ferrite core on the power supply cable 31 ...

Page 32: ... USB device Serial standard cable ETHERNET standard cable pin to pin ETHERNET CrossOver standard cable POWER ETH RS232 ATTENTION In some conditions we recommend the installation of a ferrite core on the power supply cable NOTE If serial and USB connectors are inserted communication port is USB 32 ...

Page 33: ...ard cable Serial standard cable ETHERNET standard cable pin to pin ETHERNET CrossOver standard cable POWER RS232 ETH ATTENTION In some conditions we recommend the installation of a ferrite core on the power supply cable NOTES If serial and USB connectors are inserted communication port is USB 33 ...

Page 34: ...arity NOTE Power supply cable The following igure shows the connector pinout of the power supply cable for the device Female Molex connector series 5557 n 39 01 3022 GND Black 2 Signal Cable color PIN 24V Red 1 2 1 Power supply cable 1 2 3 4 USB INTERFACE Female USB type B connector J7 1 USB PLUG in 2 PD 0 in out 3 PD 0 in out 4 GND 34 ...

Page 35: ...bles LED FUNCTION LED LNK Link yellow color the LED lights up when a connection is active LED LAN Rx Tx green color the LED lights up when occurs a data reception or transmission To directly connect the device to a Personal Computer use a Cross Over Ethernet cable To connect the device to a hub device use an UTP Ethernet cable Pin to Pin The pinout shown in table represents the input signals to co...

Page 36: ...Rx Tx green color the LED lights up when occurs a data reception or transmission For 10 100Base TX connection LED FUNCTION LED LNK The LED light yellow color on when a connection is active and lashes wnen occurs a data reception or transmission LED LAN The LED light green color on when occurs a 100Mbit connection and off when occurs a 10Mbit connection The device automatically recognizes the type ...

Page 37: ... 0 corresponds to a voltage level of VRS232 voltage level of between 3 Vdc and 15 Vdc and logic value 1 corresponds to a voltage level of VRS232 voltage level of between 3 Vdc and 15 Vdc DEVICE PC connection The following pictures show an example of connections between the printer and a personal computer using a 9 pin female serial connector DEVICE PC TXD GND RXD RTS DTR DB9 1 2 3 4 5 6 7 8 9 RJ11...

Page 38: ...t Driver for OPOS Linux 32 64bit Follow the instruction get back on the README TXT ile you can ind it in the software package downloaded in advance Windows Linux Driver for JavaPOS Extract the zipped folder to the destination path desired Android SDK for CustomAndroidAPI Extract the zipped folder to the destination path desired Follow the instructions present in the software package that you downl...

Page 39: ... Windows VISTA 32 64bit Driver for Windows 7 32 64bit Driver for Windows 8 32 64bit Driver for Windows 8 1 32 64 bit Driver for Windows 10 32 64 bit Driver for OPOS Linux 32 64bit Follow the instruction get back on the README TXT ile you can ind it in the software package downloaded in advance Windows Linux Driver for JavaPOS Extract the zipped folder to the destination path desired NOTE All drive...

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Page 41: ...5 OPERATION 5 1 Opening cover 1 Push the release lever in the direction shown in the figure Open the device cover 2 90 m a x 41 ...

Page 42: ...idth with the paper roll holder code 974DW010000001 optional This accessory allows the use of paper roll width from 60mm to 86mm To adjust the width of the paper roll case rotate the knob as shown in the following igure 42 ...

Page 43: ...accessory allows the move the position of the low paper sensor to adjust the amount of paper on the roll under which report the low paper Use the lever shown in igure to move the low paper sensor move the lever up to increase the paper stock move the lever down to decrease the paper stock 43 ...

Page 44: ...ght slide there are four point of reference for paper width 60 70 80 and 82 5mm To choose one of this value for paper width move the slides to align the internal side of the in A with the point of reference see following igure A The device includes a kit for paper width reducing The kit allows the use of paper widths up to 45mm For more details see paragraph 4 1 of this manual 44 ...

Page 45: ...6mm To adjust the paper width unscreew the ixing screws fot the paper cursors and assemble them into the holes in the outer A to use 86mm paper width or into the inner holes B to use 60mm paper width see following igure A A A A A A A A B B B B B B B B 45 ...

Page 46: ...ternal power supply unit 2 Connect the power supply cable to the device Use the type of electrical power supply indicated on the label The green LED turn on and the device is ready 1 IN DC 24V 2 0A Power supply cable Power supply cable EXTERNAL POWER SUPPLY UNIT 46 ...

Page 47: ...de the device to locate and remove any scraps of paper 1 Open the device cover see par 5 1 Adjust the paper width see par 5 4 3 4 2 Close the device cover Insert the paper into the input mouth so that it unrolls correctly Be sure that the paper is correctly positioned into paper guides thermal side 47 ...

Page 48: ...5 Wait until the paper is automatically loaded thermal side VROOM 48 ...

Page 49: ...lated to the printer for a correct paper loading without a paper roll holder support The direction of the paper will always form a maximum angle of 90 or 90 with the insertion plane of paper inside the printer 90 90 90 90 Paper with thermal side on outside of roll 49 ...

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Page 51: ...of the printer proceed as follows PRINTER SETUP During power up hold down the LINE FEED key while the wiring is plugged into the power supply connector of the device The device prints a setup report 2 3 FORM FEED KEY LF FF Press the LINE FEED key to enter the configuration mode 1 LF FF LINE FEED KEY hold down POWER SUPPLY 51 ...

Page 52: ... held down the device enters the auto test routine and prints out the setup report The device will remain in standby in Hexadecimal dump mode see following paragraphs until another key is pressed or characters are received through the device communication port When the FORM FEED key is pressed the device enters parameter coniguration When the LINE FEED key is pressed the device exits setup and ter...

Page 53: ...INTED cm 69525 CUT COUNTER 3520 POWER ON COUNTER 438 PRINTING HEAD TYPE type SERIAL NUMBER serial IP Address 192 168 0 1 Subnet Mask 255 255 240 0 Default Gateway 192 168 0 1 MAC Address 00 0E E2 00 00 00 For advanced printer setup please connect to http 192 168 0 1 RS232 Baud Rate 19200 bps RS232 Data Length 8 bits chr RS232 Parity None RS232 Handshaking Xon Xoff Busy Condition RxFull USB Address...

Page 54: ... please connect to http 192 168 0 1 RS232 Baud Rate 19200 bps RS232 Data Length 8 bits chr RS232 Parity None RS232 Handshaking Xon Xoff Busy Condition RxFull USB Address Number 0 Autofeed CR Disabled Print Mode Normal Chars inch A 15 B 20 cpi Speed Quality Normal Speed Quality Normal Notch Alignment Enabled Notch Threshold 0 33 V Notch Distance mm 0 Chinese Font Disabled Printing Width 55mm Print ...

Page 55: ...ST OK appears if functioning and NOT OK if faulty EEPROM TEST OK appears if functioning and NOT OK if faulty CUTTER TEST OK appears if functioning and NOT OK if faulty HEAD VOLTAGE voltage of the head HEAD TEMPERATURE temperature of the head PAPER PRINTED centimetres of paper printed CUT COUNTER number of cuts made POWER ON COUNTER number of power ups made PRINTING HEAD TYPE print head model SERIA...

Page 56: ...rk address NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key DEFAULT GATEWAY This parameter identiies the Gateway IP address used to send applications to the external network NOTE Press the FORM FEED key to modify the value...

Page 57: ...d when the printer is both in OffLine status and the buffer is full RXFull D Busy signal is activated when the buffer is full NOTE Parameter valid only with serial interface Using this parameter it is possible to select whether the Busy signal is activated when the printer is both in Off Line status and the buffer is full or only if the recep tion buffer is full USB ADDRESS NUMBER Numerical addres...

Page 58: ...et and the notch see chapter 11 The numeric value of the distance is made up with the following three parameters for the setting of two digits for the tens and the units and of the sign NOTCH DISTANCE SIGN Sign setting D positive distance negative distance NOTCH DISTANCE mm x 10 Setting the digit for tens 0 D 2 4 6 8 1 3 5 7 9 NOTCH DISTANCE mm x 1 Setting the digit for units 0 D 2 4 6 8 1 3 5 7 9...

Page 59: ...PRINT DENSITY Adjusting the printing density 50 12 25 37 0 D 37 25 12 50 59 ...

Page 60: ... the cursor is on the latest digit proceed to next parameter by pressing the LINE FEED key DEFAULT GATEWAY This parameter identiies the Gateway IP address used to send applications to the external network NOTE Press the FORM FEED key to modify the value of the highlighted digit Pressing LINE FEED key to move the cursor on the next digit if the cursor is on the latest digit proceed to next paramete...

Page 61: ...rial port BUSY CONDITION Activation mode for Busy signal OffLine RXFull Busy signal is activated when the printer is both in OffLine status and the buffer is full RXFull D Busy signal is activated when the buffer is full NOTE Parameter valid only with serial interface USB ADDRESS NUMBER Numerical address code for the univocal identiication of the USB device in case of more than a USB device connec...

Page 62: ...ance is made up with the following three parameters for the setting of two digits for the tens and the units and of the sign NOTCH DISTANCE SIGN Sign setting D positive distance negative distance NOTCH DISTANCE mm x 10 Setting the digit for tens 0 D 2 4 6 8 1 3 5 7 9 NOTCH DISTANCE mm x 1 Setting the digit for units 0 D 2 4 6 8 1 3 5 7 9 NOTES For example to set the notch distance to 15 mm modify ...

Page 63: ...PRINTING WIDTH Adjustment of printing width 55mm 80mm D PRINT DENSITY Adjusting the printing density 50 12 25 37 0 D 37 25 12 50 63 ...

Page 64: ...until a key is pressed or characters are received through the communication port Hexadeci mal Dump mode For each character sent the ticket shows the hexadecimal value and the ASCII codes if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal Dump 31 32 33 34 35 39 30 31 32 33 37 38 39 75 69 68 6B 6A 73 64 73 64 66 6B 6A 66 73 64 66 6B 65 69 6F 79 75 ...

Page 65: ...en the device cover see par 5 1 3 4 2 Close the device cover Remove the damaged paper and check the presence for paper scraps inside the device Carefully remove all paper scraps If necessary use tweezers Insert the paper see par 5 6 VROOM 65 ...

Page 66: ...ter by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent Remove the damaged paper and check the presence for paper scraps inside the device Carefully remove all paper scraps If necessary use tweezers 3 2 1 66 ...

Page 67: ... head Use isopropyl alcohol Printing roller Use isopropyl alcohol EVERY 5 ROLL CHANGES Cutter Use compressed air or tweezers Paper path Use compressed air or tweezers Sensors Use compressed air EVERY 6 MONTHS OR AS NEEDED Case Use compressed air or a soft cloth For speciic procedures see the following pages NOTE If you use the device in dusty environments you must reduce the intervals between the ...

Page 68: ...ed air 1 Disconnect the power supply cable and open the device cover see par 5 1 2 Clean the area involved in the passage of paper by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alc...

Page 69: ...nts or hard brushes Do not let water or other liquids get inside the machine ON ISOPROPYL ALCOHOL Printing roller 1 Disconnect the power supply cable and open the device cover see par 5 1 2 Clean the printing roller by using a non abrasive cloth moistened with isopropyl ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the machine ON ISOPROPYL ALCOHOL 69 ...

Page 70: ... alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent Case 1 Disconnect the power supply cable and open the device cover see par 5 1 2 To clean the device use compressed air or a soft cloth ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent 70 ...

Page 71: ...itch on the device 7 Launch the software UPGCEPRN 8 Select the update ile PSW location Data flush status Upgrade status No upgrade thread active Port config Communication port not init Firmware rel Hardware rel PSW Version File cfg Printer type Select port None None None None None None File psw Select psw Begin upgrade 9 Select the serial communication port e g COM1 Data flush status Upgrade statu...

Page 72: ... Data flush status Upgrade status No upgrade thread active Port config Communication port not init Firmware rel Hardware rel PSW Version File cfg Printer type Select port None None None None None None File psw Select psw Begin upgrade 9 Select item USB and then select the USB device among those proposed ex device1 Data flush status Upgrade status No upgrade thread active Port config Communication ...

Page 73: ...dows 7 32 64bit Windows 8 32 64bit Windows 8 1 32 64 bit Windows 10 32 64 bit OPOS JavaPOS Linux 32 64 bit Android iOS VK80 300 Windows XP VISTA 32 64bit Windows 7 32 64bit Windows 8 32 64bit Windows 8 1 32 64 bit Windows 10 32 64 bit OPOS JavaPOS Linux 32 64 bit INTERFACES USB port 12 Mbit sec USB 2 0 full speed Serial port RJ11 VK80 200 LAT VK80 300 from 1200 to 115200 bps ETHERNET port VK80 200...

Page 74: ...m 2mm step VK80 300 55 mm 80 mm Printing mode Normal 90 180 270 Printing format height width from 1 to 8 bold reverse underlined italic Character fonts VK80 200 REAR VK80 200 LAT PC437 PC850 PC860 PC863 PC865 PC858 euro VK80 300 PC437 PC720 PC737 PC850 PC 852 PC860 PC 862 PC863 PC864 PC865 PC 866 PCKATA FKU42 PC858 euro GB18030 Printable barcode UPC A UPC E EAN13 EAN8 CODE39 ITF CODABAR CODE93 COD...

Page 75: ...BISHI TL4000 and TF1067 External roll diameter 6 max 180 mm Internal roll core diameter 50 mm Paper end Not attached to roll core Core type Cardboard or plastic Minimum ticket length 7 40 mm CUTTER Paper cut Total Estimated life 1 1 500 000 cutter number DEVICE ELECTRICAL SPECIFICATIONS Power supply 24 Vdc 10 optional external power supply Medium consumption 8 9 2 0 A Typical consumption 2 8 9 VK8...

Page 76: ...of cleaning for the device components 2 Referred to a standard CUSTOM receipt L 10cm Density 12 5 dots on 3 Damages caused by scratches ESD and electromigration are excluded 4 Tested with paper weights of 90 g m2 5 For ticket width 60 mm do not exceed a max length of 250 mm 6 For external rolls diameter higher to Ø100mm it s recommended to use a paper pretensioning device 7 Recommended minimal len...

Page 77: ...Chars sec 1516 2133 2773 Lines sec 43 43 43 Characters L x H mm Normal 2 25 x 3 1 625 x 3 1 25 x 3 NOTE Theoretical values VK80 300 Character set 3 Character density 11 cpi 15 cpi 20 cpi Number of columns 35 48 64 Chars sec 2275 3120 4160 Lines sec 65 65 65 Characters L x H mm Normal 2 25 x 2 1 66 x 2 1 25 x 2 NOTE Theoretical values 77 ...

Page 78: ...inting unit open 126 1 mm Height with printing unit closed 95 7 mm with printing unit open 130 2 mm Width 117 mm Weight 1676 g NOTE All the dimensions shown in following igures are in millimetres 90 59 2 8 8 126 1 95 7 130 2 123 123 1 117 59 1 2 100 50 8 5 8 5 79 5 13 M4 n 3 thread fixing point 78 ...

Page 79: ...osed 95 7 mm with printing unit open 130 2 mm Width 117 mm Weight 1838 g NOTE All the dimensions shown in following igures are in millimetres 90 59 2 8 8 126 1 126 24 4 95 7 130 2 59 1 5 100 123 5 58 5 50 8 5 8 5 3 3 79 5 13 M4 n 3 thread fixing point 79 ...

Page 80: ...le paper roll holder cod 974DW010000001 optional VK80 200 REAR VK80 200 LAT NOTE All the dimensions shown in following igures are in millimetres 102 9 177 9 288 7 213 7 Paper max 150 117 59 1 2 12 5 132 8 8 8 59 2 90 95 7 126 1 130 2 80 ...

Page 81: ...VK80 300 NOTE All the dimensions shown in following igures are in millimetres 8 8 59 2 90 117 59 1 2 12 5 132 8 95 7 126 1 130 2 102 9 177 9 288 7 213 7 Paper max 150 81 ...

Page 82: ...ns of power supply cod 963GE020000046 optional Length 127 mm Height 35 5 mm Width 56 mm NOTE All the dimensions shown in following igures are in millimetres 35 5 1 2 3 n c GND 24V 56 127 DC OUTPUT WIRE AC INLET 82 ...

Page 83: ...whole width of the paper For more information about the use of paper with black mark see chapter 11 NOTE All the dimensions shown in following igures are in millimetres 60mm paper with black mark 60 mm mm 9 0 1 mm 9 0 1 mm 50 1 mm 50 1 mm 26 0 5 0 5 mm 26 0 5 0 5 NON THERMAL SIDE Ticket axis Sensor axis Black mark 75mm paper with black mark 75mm mm 50 1 mm 50 1 mm 26 0 5 0 5 mm 26 0 5 0 5 mm 16 5 ...

Page 84: ...m 50 1 mm 50 1 mm 26 0 5 0 5 mm 26 0 5 0 5 NON THERMAL SIDE Ticket axis Sensor axis Black mark 82 5mm paper with black mark 82 5mm mm 50 1 mm 50 1 mm 26 0 5 0 5 mm 26 0 5 0 5 mm 20 25 0 1 mm 20 25 0 1 NON THERMAL SIDE Ticket axis Sensor axis Black mark 84 ...

Page 85: ...ommands is necessary to use labels that comply with the following dimensions For more information about the use of paper with labels see chapter 11 NOTE All the dimensions shown in following igures are in millimetres B C A PRINTING DIRECTION A 3 mm B 25 4 mm 1 inch C 60 mm or 86mm 85 ...

Page 86: ...ulation The device has 3 fonts of varying width 11 15 and 20 cpi which may be related one of the coding tables provided on the device To know the coding tables actually present on the device you need to print the font test see par 3 5 86 ...

Page 87: ...e di consumo disponibile per il dispositivo DESCRIPTION CODE THERMAL PAPER ROLL WITH BACK SIDE PRE PRINTED weight 58g m2 width 80mm Ø external 48mm Ø core 25mm 67300000000395 THERMAL PAPER ROLL weight 58g m2 width 80mm Ø external 130mm Ø core 25mm 67300000000380 87 ...

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Page 89: ...DESCRIPTION CODE POWER SUPPLY for technical speciications see paragraphs 8 1 and 8 5 963GE020000046 ADAPTER CABLE FOR POWER SUPPLY see the paragraph 10 1 26900000000005 PAPER ROLL HOLDER see the paragraph 5 2 974DW010000001 EXTERNAL LOW PAPER SENSOR WITH CABLE Length 230 mm 976DX010000004 89 ...

Page 90: ... For the device is available an adapter cable cod 26900000000005 supplied as an accessory for connecting the printer to the external power supply unit cod 963GE020000046 optional Assembly instructions Connect the adapter cable to the power supply unit as follows 90 ...

Page 91: ... returns to the sensor considering that the light is relected by the white paper and absorbed by the black mark o use tickets with labels with gap the sensors on VK80 300 models are used as transparence sensors In this case one of the two sensors coupled two by two used as transmitter sensor emits a beam of light and the quantity of light which reaches the opposite receiver sensor is detected The ...

Page 92: ...r The VK80 300 models are provided with two ixed sensors coupled two by two see par 3 3 To guarantee the alignment it is necessary to enable the parameter Notch Alignment during the setup procedure see chapter 65 VK80 200 REAR VK80 200 LAT VK80 300 direction of paper feed direction of paper feed NON THERMAL SIDE aligned sensor coupled sensors 92 ...

Page 93: ...procedure result the device offers the execution of the function of paper characterization Charac terize Paper and the change of the Notch Threshold parameter which represents the detection threshold of the notch Choosing the Yes value for the Characterize Paper parameter the device prints a graphic representation see following igures of the outgoing voltage of the alignment sensor expressed as a ...

Page 94: ... constant while passing the paper be tween two labels and presents a variation at each gap between two consecutive labels In this case the optimal value for the Notch Threshold parameter is placed about half of the variation NON THERMAL SIDE THERMAL SIDE Notch Threshold variation 94 ...

Page 95: ...ut halfway between the peak value and the maximum value of the noise as shown in igure THERMAL SIDE NON THERMAL SIDE Peak Notch B Mark Threshold Noise If the maximum value of noise read by the sensor is very close to the peak value it might be dificult to place the value of the Notch Threshold at an intermediate point In these cases it is mandatory that the portion of paper between the point of pr...

Page 96: ...the mechani cal distance between black mark sensor and printing head If the Notch Distance value is set to 0 the alignment point is set at the beginning of the black mark negative values of Notch Distance 0 alignment point alignment point alignment point black mark front positive values of Notch Distance PRINTING DIRECTION The following igure shows an example of paper with alignment point set by a...

Page 97: ...ted on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch for example for paper with holes or gap In the following images the value of Notch Distance parameter is set to A A Alignment point Notch front 0 A 0 Black mark front Alignment point PRINTING DIRECTION PRINTING DIRECTION 97 ...

Page 98: ...The following igure shows a section of the device with the distances in mm between the alignment sensors the printing head and the cutter cutting line Cutter Printing head Sensor 28 5 18 7 98 ...

Page 99: ...et a notch distance of 15mm between the notch and the alignment point the parameters must be set on the following values Notch Distance Sign Notch Distance mm x 10 1 Notch Distance mm x 1 5 The Notch Distance parameter may be modiied as follows during the setup procedure of the device see chapter 5 by using the 0x1D 0xE7 command for more details refer to the Commands Manual by driver 99 ...

Page 100: ...A PRINTING DIRECTION Cutting line Printing line Cutting line Printing line A Non printable area Distance between cutter printing head 18 7mm ixed distance H Distance between the irst and the last print line called Height of the printing area L Distance between an edge of the black mark and the next one called Inter notch distance D Automatic feed for alignment at the next black mark To use all the...

Page 101: ...port see par 6 2 The Setup report shows the firmware release 2 XXXXXXXXXXXXXX Rx 0000000000000000000 Send an e mail to the Technical Service with the data collected 3 Customer Service Department support customamerica com specific for North South American customers support custom it worldwide or FW PRINTER SETUP INTERFACE USB PROGRAM MEMORY TEST OK DYNAMIC RAM TEST OK EEPROM TEST OK CUTTER TEST OK ...

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Page 103: ...ile sharing The device can be connected to a PC with an Ethernet cable see par 4 4 Through this kind of connection it is possible to conigure the operating parameters by entering the Embedded Web Server ETH EMBEDDED WEB SERVER 103 ...

Page 104: ... address and its Subnet Mask are set up in a correct way To check the setting of these parameters open a new terminal window and type ping on the command bar followed by the IP address of the device The picture shows an example of a positive result after the ping command Otherwise if con nection isn t possible to its IP address a failure notice will appear Example ping 192 168 10 37 Microsoft Wind...

Page 105: ...lar refresh of 15 s 3 TOOLS Lists the tools available within the chosen section DEVICE NAME Ethernet Interface http IP Address USER username Device Info Printer Settings Network Setup E mail Setup Printer Support Login Model Information Network Settings Printer Parameters Printer Model Printer Type Firmware Version Hardware Version Printing Head Type Interface IP Address Subnet Mask Default Gatewa...

Page 106: ...of the user and password To make registration and to obtain the access to the restricted areas when it is required insert the user name and the password as indicated in the following table User Name Custom Password AlwaysOn NOTE Respect capital and small letters as indicated in table 106 ...

Page 107: ... press the button Reset Printer Settings DEVICE NAME Ethernet Interface http IP Address USER username Device Info Printer Settings Network Setup E mail Setup Printer Support Login DEVICE NAME Printer Settings Auto Feed PrintMode Char Inch Speed Quality Paper Width Notch Alignment Current Total Cut Buffer Clear At Paper End PowerFail WakeUp Mode Print Density CR disabled Normal A 15 B 20cpi Normal ...

Page 108: ...essing the button Apply Network Settings DEVICE NAME Ethernet Interface http IP Address USER username Device Info Printer Settings Network Setup E mail Setup Printer Support Login Network Setup IP Address Subnet Mask Default Gateway Printer Port MAC Address IP address Subnet mask Default gateway Printer port 00 0E E2 00 01 02 Warning any changes to network parameters will interrupt browser connect...

Page 109: ... The modiications are applied by pressing the button Apply E mail Settings DEVICE NAME Ethernet Interface http IP Address USER username Device Info Printer Settings Network Setup E mail Setup Printer Support Login E mail Setup SMTP Server IP FQDN E mail To E mail From E mail Subject E mail Message SMTP Server IP Address yourdomain com destination yourdomain com youraccount yourdomain com Send E ma...

Page 110: ...ge button to make the device print a test page Press the Printer upgrade button to enter the speciic page for upgrade the device DEVICE NAME Ethernet Interface http IP Address USER username Device Info Printer Settings Network Setup E mail Setup Printer Support Login Printer Support Please click here to access web site download section From this page you can download PRINTER user manual and latest...

Page 111: ... the network with Ethernet cable even without knowing the IP addresses of individual device The following igure shows the software interface 1 DEVICES Displays the list of the connected devices 2 START Stars a new search 3 CONF Enters the coniguration window of the network parameters of the selected device 2 3 1 111 ...

Page 112: ...Network Setup E mail Setup Printer Support Login Printer Support Please click here to access web site download section From this page you can download PRINTER user manual and latest driver Please click here to contact via email technical support Print Test Page Printer Upgrade RealTime Status Cover Open Paper End Low Paper Paper rolling Autoload Paper LF key pressed Over temperature Error Supply V...

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Page 116: ...ber 76200000031100 Rev 2 00 www custom biz CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved ...

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