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11

Error CodEs

Curtis Ads digital systems contain various safety features in the electronic circuitry that will shut down the 

functions of the unit in the event of system failures. Error codes are signalled by the red rEAdY-To-BrEW 

light blinking.

inTErprETing ThE CodEs

Error Codes can only be reset by turning the rear toggle switch to standby for a minimum of 10 seconds, then returning 

the switch to on.  Any service required for your Curtis system must be performed by a qualified service technician.

sYmpTom:  WATEr doEs noT FloW inTo hEATing TAnk

possiBlE CAUsE 

solUTion

1.  Water line has been turned oFF  

Turn on Water line; confirm unit is turned on 

  

and water is flowing into heating tank.

2.  insufficient Water supply; 

straighten Water line; confirm unit is turned on 

 Water line pinched 

and water is flowing into heating tank.

3.  Clogged Water Filter 

replace filter; confirm unit is turned on and water  

  

is flowing into heating tank.

4.  defective inlet Valve 

Contact Factory.

5. grounded probe 

Contact Factory.

6. defective Control Board 

Contact Factory.

sYmpTom:  WATEr hEATing TAnk oVErFloWing

possiBlE CAUsE 

solUTion

7. defective Water inlet Valve. 

Turn power off and observe tank water level.  

  

if water continues to flow inlet Valve must be 

  

cleaned, rebuilt or replaced.

8. limed-Up probe 

Clean and/or replace.

9. non-grounded or loose  

The control board must be securely grounded for  

terminal connections at  

proper operation.  Check for loose connections at the 

control board or tank. 

terminals.

10. defective Control Board 

Contact Factory

sYmpTom:  WATEr in hEATing TAnk doEs noT gET hoT;  

    WATEr TEmpErATUrE Too loW.

possiBlE CAUsE 

solUTion

11. defective or loose heat sensor 

make sure there is a layer of silicone paste (part no.  

  

WC-5229) between the sensor and tank body.  The  

  

fastening nut should be securely tightened, making a  

  

good connection.  Check wire for damage.

12. defective heating Element 

Contact Factory.

13. defective Control Board 

Contact Factory.

Water Level

ERROR CODE

TroUBlE- 

shooTing 

gUidE

Temp Sensor

ERROR CODE

Water Level

ERROR CODE

IMPORTANT: Error 

Codes are indicated 

by the red Ready-to-

Brew light.  If an 

Error Code occurs 

the unit will shut 

down all functions 

including heating, 

water inlet, water 

delivery.  ALWAYS 

confirm Error Code 

THREE times.

IMPORTANT: Heating 

function may be 

SHUT DOWN due to 

Water Level Error 

Code.

Ads technology features a state-of-the-art Error Code system.  This is designed to quickly advise you of any 

problems the system may experience expediting service or repair.  occasionally an error reported may be a problem 

with the water supply or electrical power, noT directly associated with a fault of the Curtis system itself.  An example 

of this includes:  

 

 Clogged Water Filter – indicated by a Water level Error Code

Error Codes are indicated by    

 

blinking a pattern as follows:

 

 

=  long Flash 

          =  short Flash

 

 

 

 

 

 

 

=  WATEr lEVEl proBlEm

 

 

 

 

 

 

 

= TEmpErATUrE sEnsor proBlEm

rEAdY To BrEW

Client: Wilbur Curtis Co.

Job: 8340

page 8

ERROR CODES

Summary of Contents for GEM-12D

Page 1: ...Revised Jan 2009 WILBUR CURTIS COMPANY MONTEBELLO CA USA MODELS INCLUDED GEM 12D Installation Instructions Service Warranty Information GEMINI DIGITAL COFFEE BREWING SYSTEMS ISO 9001 REGISTERED...

Page 2: ...service personnel Keep hands and other items away from hot parts of the appliance during operation Never clean with scouring powders or abrasive cleaning tools CONVENTIONS WARNINGS TO HELP AVOID PERS...

Page 3: ...protection during shipping Make sure the shipping carton is not damaged or punctured Unpack the carton carefully inspecting the contents for any damage that may have occurred in transit STANDARD ITEM...

Page 4: ...of the brewer has two 8 32 x 3 8 screws to facilitate mounting the filter The National Sanitation Foundation requires the following water connection 1 A quick disconnect or additional coiled tubing at...

Page 5: ...g will begin immediately If Recovery Light is ON Brew Light will blink and brewing will begin when the correct temperature is reached WARNING To avoid scalding do NOT remove brew cone while brew indic...

Page 6: ...setting has bypass open Bypass use should always be determined BEFORE setting Brew Volume INCREASING DECREASING BYPASS FLOW The 36 cup brew cycle has a factory set Bypass of approximately 35 To chang...

Page 7: ...ess ON OFF BREW BREW BREW READY TO BREW READY TO BREW STEPS TO PROGRAMMING WARNING These steps will involve working with hot water Scalding may occur if care is not taken against spilling TEMPERATURE...

Page 8: ...ched the brew cycle will automatically start Recovery is indicated by a yellow light on the membrane In a few minutes the tank will reach brew temperature setting as indicated by the READY TO BREW lig...

Page 9: ...the corresponding warmer light will blink advising you coffee should be replaced Once the alarm sounds you can shut it off by pressing the WARMER button The Quality Timer can be set from DISABLED zero...

Page 10: ...ean it once a week 4 Periodic De Liming of Heat Tank may be necessary especially in areas with especially hard water Excessive Lime buildup in heat tank may void warranty CLEANING A daily routine of c...

Page 11: ...nded for terminal connections at proper operation Check for loose connections at the control board or tank terminals 10 Defective Control Board Contact Factory Symptom Water in HeatING Tank does NOT g...

Page 12: ...r Contact Factory 20 Defective Triac Contact Factory 21 Defective Control Board Contact Factory HIGH TEMP THERMOSTAT HIGH TEMPERATURE RESET THERMOSTAT The High Temperature Reset Thermostat protects th...

Page 13: ...8 cm 14 25 36 3 cm 16 25 41 2 cm 18 25 46 3 cm 7 00 17 8 cm 5 50 14 1 cm 20 000 50 8 cm 5 75 14 5 cm 3 75 9 4 cm 16 50 41 9 cm 1 00 2 5 cm 4 00 10 2 cm THIS DIMENSION CAN BE INCREASED BY 1 WITH ADJUST...

Page 14: ...14 ELECTRICAL SCHEMATICS...

Page 15: ...15 ELECTRICAL SCHEMATICS...

Page 16: ...16 PARTS DIAGRAMS GEM 12D 12 11 14 15 1 9 10 16 2 5 3 6 6A 8 7 4 25 24 30 31 32 26 29 27 28 18 20 17 19 21 22 23 13 22 F...

Page 17: ...G 4 ADJUSTABLE 3 8 16 THRD ITALIAN STYLE LABEL BOTTOM PANEL HEAT SINK 1PH GEM COVER FRONT GEM 12D FUSE HOLDER ASSY W 5A FUSE SWITCH TOGGLE LABEL MEMBRANE CONTROL PANEL GEM 12D CONTROL BOARD VALVE INLE...

Page 18: ...GEM3 LID SATELLITE STAINLESS OLDER UNITS GAUGE GLASS ASSEMBLY 8 WASHER SHIELD CAP 1 8 SHIELD 8 INCH GAUGE GLASS GAUGE GLASS 8 INCH WASHER SHIELD BASE 3 16 FAUCET S NON LOCKING FAUCET ESP BLACK NON LO...

Page 19: ...19...

Page 20: ...upplied with this equipment 4 Improper water supply This includes but is not limited to excessive or low water pressure and inadequate or fluctuating water flow rate 5 Adjustments and cleaning The res...

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