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*
Check that the mains electrical supply to the appliance is correct and
working. Check the mains fuse.
o
The residual heat indicator has not come on after I have
switched a cooking zone off.
*
The cooking zone has only been turned on for less than 30 seconds.
*
IMPORTANT:
If the cooking zone does appear to be hotter than 60°C
or has been activated for longer than 30 seconds, and the residual
heat indicator has not come on, you should call the Customer Care
Department.
o
A humming sound is heard when a cooking zone is selected.
*
This is normal; the sound will disappear when the zone heats up.
o
The cooking zones have become discoloured.
*
This maybe caused by burnt on remnants of food. This will not affect
the working of the appliance. However you should make sure that the
cleaning instructions are being followed regularly.
IMPORTANT: If your appliance appears not to be
operating correctly, then you should disconnect it from
your mains supply and then contact the Customer Care
Department on telephone number
DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF.
Please note that if an engineer is asked to attend whilst the product is
under guarantee and finds that the problem is not the result of an
appliance fault, then you may be liable for the cost of the call out charge.
The appliance must be accessible for the engineer to perform any
necessary repair. If your appliance is installed in such a way that
an engineer is concerned that damage will be caused to the
appliance or your kitchen, then he will not complete a repair.