20
TROUBLESHOOTING
SYMPTOM
POSSIBLE REASONS
SOLUTIONS
Lid does not lock.
The sealing ring assembly is not
properly installed in lid.
Re-install the sealing ring assembly
as instructed in INSTRUCTIONS FOR
USE, page 7.
Cannot open the lid after
releasing the pressure.
The red float valve is still up.
Press the steam release
button again.
Air escapes from the
rim of the lid.
No sealing ring was installed.
Install the sealing ring.
Food residue on sealing ring.
Clean sealing ring.
Sealing ring is worn out.
Replace the sealing ring.
Air continuously escapes from
the red float valve.
Food stuck on the sealing ring of
the red float valve.
Clean the sealing ring.
The sealing ring on the float valve
is worn out.
Replace the sealing ring.
The red float valve will not rise.
The pressure limit valve is not
placed properly.
See Before First Use, #2, page 7.
Not enough liquid.
Check recipe for proper quantities.
Air escaping from the rim of the
lid and/or the pressure limit valve.
Email customer service on
[email protected].
The red float valve could be stuck.
Clean the sealing ring.
Unit shuts off when
START is pressed to begin
pressure cooking.
Sauté/Brown function was
just used and temperature in
unit is higher than pressure
cooking temperature, so safety
shutoff occurs.
After Sauté/Brown, let unit cool
down for 2 or 3 minutes before you
start pressure cooking, or add 1
cup or more of liquid to the unit.
The word LID appears in LCD.
The lid is not closed properly.
Turn the lid handle clockwise to
close the lid into place.
The Steam Release
icon is flashing.
There is still pressure
inside the unit.
Press the steam release button and
hold for 3 seconds until pressure is
released from the unit.
It is difficult to close the lid.
The cooking pot is still hot,
causing steam to push the
lid open.
Allow contents to cool down for
several minutes before fully
engaging the lid.
Air is escaping from
the steam cover.
The pressure limit valve is
not properly positioned.
Remove the steam cover and
ensure the pressure limit valve is
properly installed.
LCD displays “E1”
and beeps 10 times.
Thermal control malfunction
Email customer service on
[email protected].
LCD displays “E2”
and beeps 10 times.
Thermal control malfunction
Email customer service on
[email protected]..
Summary of Contents for CPC-900XA
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