8
SUBJECT
QUESTION
ANSWER/SOLUTION
Power
Why won’t my unit turn on?
Make sure your unit is plugged into a functional outlet .
Make sure the AirFryer door is closed .
Call Consumer Service at 1-800-726-0190 .
Cooking
Why are fried foods not crispy or fried
evenly?
Some foods may require more oil than others . If not crispy enough, spray, brush or
add some oil to the food .
Make sure food is spread evenly in one single layer in the AirFryer Basket with no
overlap . If food still overlaps, toss or flip food halfway through cooking cycle .
Put the food in for additional cooking time . Make sure to check frequently until food
reaches desired brownness .
Why is my food undercooked?
If you put too much food in the basket, it may not cook in the suggested time .
Try using smaller batches of food and single layers, rather than stacking food on top
of each other .
If the temperature is too low, the food may not fully cook . Turn the temperature
control knob to the required temperature setting (for AirFrying this is usually 400ºF
to 450ºF) .
Why does condensation and steam
come out of my unit?
You may be preparing greasy foods and oil drips into the pan producing steam, or
you may be preparing foods with a high moisture content and water evaporates
causing condensation . This will not affect the unit or the end result . It may fog up the
viewing window on the sides or corners .
Your pan, basket, or bottom of AirFryer may contain grease residue from previous
use . Make sure to clean the pan properly after each use .
Cleaning
How do I clean tough-to-remove food
residue from my accessories?
To remove baked-on grease, soak the accessories in hot, sudsy water or use
nonabrasive cleaners . We recommend to hand-wash them in hot, sudsy water, using
a nylon scouring pad or nylon brush and thoroughly rinse . The accessories are not
dishwasher safe .
TROUBLESHOOTING
