29
www.cuckooamerica.com
eng
l
ish
29
Troubleshooting
▼
In case the appliance does not work properly, check the following lists before consulting the dealer
and service center.
symp
to
m
s
t
hings
to
c
he
ck
P
ossib
l
e
so
l
ution
• Did you plug the appliance into 220V outlet?
“ ”
appears on the screen
without cooking being finished
for a long time.
“ ”
appears on the screen.
• “ ”indicates that there is a problem with
the internal memory of MICOM.
Unpleasant smells occur after
cooking or during warming.
• Did you clean it after cooking?
Rice is too scorched.
• Are there any foreign substances such as rice
grains on the surface of the Inner Pot or the
Temperature Sensor?
• Haven‘t you set the “Customized Cooking” or
“Customized Rice Taste” function?
• Remove any foreign substances from the outer surface
of Inner Pot and the Temperature Sensor. (Refer to the
page 14)
• If necessary, cancel the “Customized Cooking” or
“Customized Rice Taste“ function before cooking.
• Please clean it after cooking.
• By referring to page 14, wipe the lid and the steam cap
clean before using it.
“
”
appears on the screen.
• Is the Inner Pot in the right position?
• Is the voltage of the plug 220V?
• Place the Inner Pot in the appliance.
• This appliance is for 120V. Plug in the appliance
accordingly.
“Ticking” sounds is heard
during cooking, warming or
reheating.
• Is it the sound from the cooking relay?
• Did you remove any water or moisture from the
outer surface of the Inner Pot?
• The “ticking” sound is normal if it comes from the relay.
• The wet outer surface of the Inner Pot can cause
“ticking” sound. Make sure to wipe out any water or
moisture before inserting the Inner Pot.
“ ”
appears on the screen.
• “ ”indicates that there is a problem with
the environment sensor.
• Unplug the appliance and consult the dealer and cus-
tomer service.
• Have you attached the inner lid?
• Attach the inner lid.
(Refer to How to Attach and Detach the Detachable Lid
on page 14.)
• Unplug the appliance and consult the dealer and
customer service.
When the button is not
pressed
• Have you set the button locked?
• Press the TIMER/LOCK button for at least 2 seconds to
unlock the button.
If steam comes out of the lid
• Are there any residues adhering to the packing? • Use the packing after wiping it with a soft cloth.
• Keep the surroundings of the packing clean.
• “ ”on the screen indicates that the appliance is
not properly functioning due to a problem such as a
disconnection of the heater or shortage of power.
Unplug the appliance and consult the dealer and
customer service center.
• “ ” appears on the screen when only water is
boiled for a long time.
• This appliance is only compatible with the 120V power
outlet. Use it accordingly.
When the lid
cannot be
closed
